FA09

What FA09 does

FA09 is a Danish 100% non-profit shared administration organization (fælles administrationsorganisation) founded in 2009 by five social housing organizations. Headquartered in Glostrup, the company administers approximately 15,000 rental units on behalf of 18 member housing organizations, ~16 collegiate facilities, and multiple municipal and self-governing contract customers, primarily in the Greater Copenhagen area. Member organizations include PAB, GAA, FSB Gladsaxe, BAB, HvidovreBo, Boligselskabet HJEM, and Lægeforeningens Boliger; contract customers include Brøndby Kommune facilities and De Gamles By. Across FA09 and the member housing organizations combined, there are approximately 200 employees.

The core service portfolio covers the full administrative lifecycle of social housing: waiting list management via a common waiting list covering ~5,500 units plus separate per-organization lists, lease contract management, consumption account settlement (water, heating), financial management and budgeting, property operations and maintenance coordination, building and development project management (with sustainability focus), and tenant communication. Digital channels include the BeboerWeb resident web portal, the FA09 Mit Hjem mobile app (iOS and Android), the AnsøgerWeb applicant portal, and an SMS-based mass notification system powered by F24. The IT infrastructure is audited annually under ISAE 3402, and FA09 achieved ISAE 3000 Type 2 certification in 2025, providing third-party assurance of GDPR and data protection controls.

Under the non-profit economic model, administration fees from member organizations must balance with administrative expenses, and any surplus is returned to members krone for krone. Membership is open-ended (no binding commitment, terminable with one year's notice), with a refundable kr. 50 per rental unit membership fee (kr. 25 for youth housing). Applicant-side revenue includes common waiting list fees of kr. 325/year and separate per-organization waiting list fees of kr. 175/year, with a kr. 25 digital-communication discount. In 2025-2026, FA09 executed a major expansion via a strategic partnership with Kollegiernes Kontor i København (KKIK), taking on administration of ~3,200 additional college and youth housing units, and adopted Strategy 2030 aligning future work with UN Sustainable Development Goals 3, 7, and 11.

Name

FA09

Legal name

FA09

Website

https://fa09.dk

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

51–100 employees

Short description

FA09 is a Danish 100% non-profit shared administration organization founded in 2009 that provides housing administration services to social housing organizations, dormitories, and municipal care facilities, administering approximately 15,000 rental units across Greater Copenhagen.

Ownership category

akta.pro rank

Product category

Social Housing Administration Services

NAICS

Residential Property Managers (531311), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro industry

PRIMARYBPAJAFAD

Affordable & Subsidized Housing Property Management (LIHTC, Section 8)

Business & Public Services/Real Estate Services (Brokerage, Property Management)/Residential Property Management

SECONDARYBPAJAJAJ

Student Housing Roommate Matching, Assignments & Occupancy Management

Business & Public Services/Real Estate Services (Brokerage, Property Management)/Student Housing Property Management

SECONDARYBPAJAFAE

Senior & Assisted Living Residential Property Management

Business & Public Services/Real Estate Services (Brokerage, Property Management)/Residential Property Management

Keywords

• Social housing administration
• Housing management services
• Non-profit housing
• Residential property administration
• Waiting list management

Headquarters

HQ city

Glostrup

HQ country

Denmark

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Administration Fees from Member Organizations: FA09 is a 100% non-profit organization. The administration fee from member organizations must balance with the expenses of administration. Any surplus in FA09's accounts is returned to members krone for krone. A membership fee of kr. 50.00 per rental unit (kr. 25.00 for youth housing) is charged and refunded upon exit.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

FA09 is a Danish non-profit shared housing administration organization that provides leasing, waiting-list management, tenant communication, accounting, and property development services to social housing organizations, colleges, and municipal care facilities in Greater Copenhagen. The organization administers roughly 15,000 rental units on behalf of its members and contract customers through in-house teams and proprietary digital platforms.

Product overview

FA09 is a non-profit housing administration organization serving approximately 15,000 rental units across housing organizations, dormitories, independent institutions, and municipal care facilities in the Copenhagen area. The organization operates primarily through its core digital platforms: FA09 Mit Hjem (a mobile app for residents providing access to messages, property contacts, financial overviews, and documents), BeboerWeb (a web portal for residents to manage lease contracts, rent payments, and consumption reports), and AnsøgerWeb (a web-based application portal for housing applicants to manage waiting list registrations and housing searches). These platforms are complemented by specialized services including consumption account management (Forbrugsregnskaber), dormitory community administration (Kollegiefællesskabet), building and development services, and a whistleblower reporting system. The organization was founded in 2009 by five housing organizations and operates on a non-profit basis, with all surpluses returned to member organizations.

Differentiator

Problem solved

Functional benefit

Products and services

• FA09 Boligadministration (Housing Administration) Centralized shared administration of rental housing for social housing organizations, covering leasing, waiting-list management, tenant administration, and member reporting across approximately 15,000 rental units.
• BeboerWeb Web-based resident self-service portal used by tenants of FA09 member organizations to access housing administration services and information online.
• FA09 Mit Hjem Native mobile application providing residents of FA09 member organizations with on-the-go access to housing administration and self-service features.
• AnsøgerWeb Online portal for housing applicants to register for, search, and manage applications across FA09 member organizations' rental units.
• Forbrugsregnskaber (Consumption Accounts) Service that prepares and administers utility and consumption accounts on behalf of FA09 member housing organizations.
• FA09 Kollegiefællesskabet (Dormitory Community) Shared administration offering tailored for colleges and youth housing providers, covering dormitory tenancy administration and tenant services.
• Whistleblower System (Whistleblowerordning) Hosted whistleblower reporting solution that enables member housing organizations to receive and manage whistleblower reports in compliance with applicable requirements.
• Bygge- og Udviklingsservices (Building and Development Services) Building, development, and project services provided to FA09 member housing organizations to support new construction, renovation, and development initiatives.

Quantifiable outcome

• ISAE 3402 certification demonstrates robust IT systems and internal controls meeting international standards for service organizations.
• +2 more outcomes

Named customers14 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• Kollegiernes Kontor i København (KKIK)coreStrategic or Co-development Partner · 25 September 2025FA09 and KKIK entered a strategic partnership in September 2025 to jointly manage and develop collegiate and youth housing in Greater Copenhagen. As part of this partnership, FA09 took over administration of approximately 3,200 additional college and youth housing units starting in 2025/2026. The partnership aims to strengthen the administration and development of student housing through shared expertise and resources.
• Independent Audit Firm (for ISAE certifications)coreOthersFA09 engages an independent audit firm to conduct annual ISAE 3402 and ISAE 3000 assurance engagements, providing third-party verification of IT security, internal controls, and GDPR compliance.

Scale indicators8 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• AAB (Arbejdernes Andels-Boligforening): AAB is a major Copenhagen-based almen housing organization that both owns and administers housing stock. Comparable as a broader Danish housing incumbent operating at scale in the same almen bolig framework, with overlapping tenant services and waiting list functionality, though AAB is primarily an owner-operator rather than a pure shared administration organization.
• FSB (Fællesorganisationen for Selvejende Boligselskaber og Andelsboligforeninger): FSB is a large Danish housing organization that both operates and administers housing across multiple municipalities, including FSB Gladsaxe which is itself an FA09 member. Comparable as a broader incumbent in the Danish almen housing administration and operation space, with a wider portfolio of services (construction, energy renovation, tenant services) and geographic spread.

Direct peers

• KAB (Københavns Almindelige Boligselskab): KAB is the largest shared administration organization for almen housing in the Copenhagen region, providing administration, construction consultancy, and development services to member housing organizations. Direct peer to FA09 given identical business model, same regulatory framework (Danish almen bolig law), overlapping Greater Copenhagen geography, and similar member-owned non-profit structure.
• Kollegiernes Kontor i København (KKIK): KKIK is FA09's strategic partner responsible for housing assignments across Copenhagen's college network, jointly managing ~3,200 college/youth housing units with FA09 since September 2025. Direct peer given parallel administration of student/collegiate housing in Greater Copenhagen and shared customer base of dormitories and youth housing facilities.
• Lejerbo: Lejerbo is a nationwide Danish almen housing organization that both owns/operates housing stock and provides administration services. Direct peer given parallel administration activities for almen bolig, similar non-profit member-controlled governance, and overlapping tenant-services and waiting-list functionality, though Lejerbo also functions as a property owner.
• Almen Net (almenet.dk): Almen Net is the industry association and digital infrastructure provider for Danish almen housing organizations, operating platforms used by housing administrators and residents across the sector. Comparable as a peer providing digital services (waiting lists, tenant portals, document management) to the same almen bolig customer base that FA09 serves directly.
• Domea.dk: Domea is one of Denmark's largest shared administration organizations for almen housing, operating across multiple regions. Direct peer given identical mission (administering almen bolig on behalf of member organizations), parallel digital tenant platforms, comparable scale (tens of thousands of units), and similar regulatory positioning under Danish almen housing law.
• DAB (Dansk Almennyttigt Boligselskab): DAB is a major Danish shared administration organization serving almen housing organizations nationwide. Direct peer given identical shared administration business model for almen bolig, similar digital platform offerings for tenants and housing organizations, and comparable governance by elected representative councils under Danish almen bolig law.
• Boligkontoret Danmark: Boligkontoret Danmark is a Danish shared administration organization providing administration services to almen housing organizations across multiple regions. Direct peer given the same shared-administration-for-almen-bolig model, member-owned non-profit structure, and similar service portfolio spanning financial management, tenant services, and property maintenance coordination.

Others

• Boligsiden: Boligsiden is Denmark's leading housing marketplace and data platform for residential properties. Adjacent peer given shared end-user audience of housing seekers in Denmark and overlap in housing-listing/waiting-list functionality, though Boligsiden is a consumer-facing property portal rather than an almen housing administrator.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/fa09

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FA09