Lindsay & Gilmour

What Lindsay & Gilmour does

Lindsay & Gilmour is a Scottish community pharmacy group founded in 1826 by Robert Lindsay and operated through its legal entity "Red Band" Chemical Company Limited, headquartered in Edinburgh. The company operates 30+ pharmacy branches across Central Scotland, Fife, Falkirk, Stirling, Glasgow, Lanark, Midlothian, and the Scottish Borders, serving NHS patients and private-pay consumers with prescription dispensing, NHS-funded clinical services (Pharmacy First, prescribing pharmacists, stop smoking, COPD, emergency hormonal contraception, gluten-free food supply), and a broad private services portfolio spanning vaccinations, ear wax removal, weight management, blood testing, healthy heart checks, cryotherapy, and vitamin injections.

The technology stack centers on a Healthera-powered mobile application (iOS/Android) enabling online prescription ordering, repeat prescription management, NHS login integration, service booking, and 24/7 automated prescription collection. An online clinic platform extends the offering to discreet telehealth consultations for weight loss (Wegovy, Mounjaro), erectile dysfunction, acne, hair loss, cystitis, period delay, and premature ejaculation, with UK-registered clinicians reviewing cases and dispensing treatments. Third-party integrations include PocDoc for finger-prick cardiovascular screening and Vitajab for Vitamin B12 injection vouchers.

The revenue model combines NHS Scotland contract income (prescription dispensing fees and clinical service reimbursements) with private pay-per-service transactions priced £15-£319 per appointment, plus transaction-based and subscription pricing for online clinic treatments. Customer acquisition relies on physical branch presence, NHS referrals, word-of-mouth, and digital channels, with no formal marketing spend disclosed. Lindsay & Gilmour is privately held with no disclosed institutional investment, funding rounds, or M&A activity. Leadership comprises Managing Director Osmond Ramsay and Superintendent Pharmacist Yvonne Williams (GPhC 2043498).

Name

Lindsay & Gilmour

Legal name

"Red Band" Chemical Company Limited

Website

https://lindsayandgilmour.co.uk

Company type

Private

Founded year

1826

Operating status

Operating

Headcount range

51–100 employees

Short description

Lindsay & Gilmour is a Scottish community pharmacy group operating 30+ branches across Central Scotland, Fife, and the Borders, dispensing NHS prescriptions, delivering NHS-funded clinical services, and offering private services and a Healthera-powered online clinic for weight loss, ED, acne, and other conditions.

Ownership category

akta.pro rank

Headquarters

HQ city

Edinburgh

HQ country

United Kingdom

HQ region

Europe

Offices31 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. NHS Prescription Services: Dispensing NHS prescriptions funded by NHS Scotland. Core revenue stream for community pharmacy operations including repeat prescriptions and serial prescriptions.
2. NHS Clinical Services: Pharmacy First services, emergency hormonal contraception, COPD service, stop smoking support, gluten free food service, and other NHS-funded clinical consultations provided free at point of care.
3. Private Services: Pay-for services including ear wax removal (£50), weight management (£57+), travel vaccinations, chickenpox vaccination (£65), COVID vaccination (£85), cryotherapy (£50-60), and blood testing (£21-319).
4. Online Clinic Treatments: Private treatments for weight loss (Wegovy £119, Mounjaro £149), erectile dysfunction (Sildenafil from £12.98, Tadalafil from £12.98), acne treatments (£18-44), and other conditions sold through online consultation platform.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Lindsay & Gilmour operates a multi-branch community pharmacy group dispensing NHS and private prescriptions, delivering NHS-funded clinical services (Pharmacy First minor ailment consultations, prescribing pharmacists, stop smoking, COPD, emergency contraception), and offering a broad range of private pay-for services including travel and seasonal vaccinations, ear wax removal, weight management, blood testing, cryotherapy, healthy heart checks, and vitamin B12 injections. The group also runs an online clinic for sensitive-condition treatments (weight loss, erectile dysfunction, acne, hair loss, UTIs, period delay) via a Healthera-powered app and consultation platform, supported by 24/7 automated prescription collection points and a monitored dosage compliance service.

Product overview

Lindsay & Gilmour operates as a community pharmacy group with a multi-service offering architecture. The core offering consists of physical pharmacy services delivered across approximately 30+ branch locations in Scotland, supported by a proprietary mobile app (iOS/Android) for prescription management and service booking. Services are organized into three tiers: NHS services (Pharmacy First, Prescribing Pharmacists, Stop Smoking Support, Medicine Care Reviews, COPD, Emergency Contraception, Gluten Free Food Service), private services (Ear Wax Removal, Vaccinations, Weight Management, Blood Testing, Healthy Heart Checks, Vitamin B12 Injections, Cryotherapy), and prescription services (Repeat Prescriptions, 24/7 Collection, Monitored Dosage Systems). An online clinic platform (powered by Healthera) extends access to treatments for Weight Loss, Erectile Dysfunction, Acne, Hair Loss, UTIs, and Period Delay through online consultations with UK-registered clinicians. The product ecosystem connects physical pharmacy locations with digital touchpoints to provide integrated community healthcare.

Differentiator

Problem solved

Functional benefit

Products and services

• Pharmacy First NHS Scotland service providing free advice and treatment for minor ailments including urinary tract infections (women 18-65), skin infections, shingles, and impetigo without requiring a GP appointment. Targeted at NHS Scotland patients seeking fast, local access to primary care for common conditions.
• Prescribing Pharmacists Independent Prescribing Service allowing pharmacists to clinically assess and prescribe treatment for a wide range of common clinical conditions without the need for a GP referral. Available across branch locations for eligible patients.
• Repeat Prescriptions Online prescription ordering and management service with free delivery options and automated reminders to reorder when medicine supply is running low. Designed for NHS and private patients on ongoing or chronic medication.
• 24/7 Prescription Collection Automated collection points enabling patients to pick up repeat prescriptions 24 hours a day, 7 days a week from participating pharmacy locations. Targeted at patients who need prescriptions outside standard pharmacy opening hours.
• Monitored Dosage System Compliance packaging service organizing multiple medications into daily dose units to support patients with complex medicine regimens and improve adherence. Used by patients on polypharmacy or with memory/cognitive challenges.
• Ear Wax Removal Professional ear wax removal service using modern techniques at £50 per 45-minute appointment, with pre-treatment ear drops recommended. Available across multiple branch locations for adults experiencing ear wax build-up.
• Ear and Hearing Health Check Comprehensive ear and hearing assessment using the latest technology including digital examination, hearing check, and expert guidance at £15 per 15-minute appointment. Targeted at individuals concerned about hearing changes.
• Flu Vaccination Seasonal flu vaccination service to protect individuals and communities against influenza. NHS-funded for eligible groups, with a private-pay option available at all pharmacy locations.
• Travel Clinic Travel health service providing vaccinations and tailored health advice for international travellers to destinations requiring immunisations. Prices vary by vaccine and a consultation is required.
• Chickenpox Vaccination Private varicella (chickenpox) vaccine service at £65 per dose (30-minute appointment), available for children (12-18 months and 4-6 years) and older children or adults needing catch-up doses.
• COVID-19 Vaccination Service Private COVID-19 vaccination service providing access to approved vaccines and boosters at £85 per 15-minute appointment. Available at participating branches.
• Healthy Heart Check PocDoc-powered cardiovascular screening providing a 5-point cholesterol reading, Heart Age calculation, and 10-year heart attack/stroke risk assessment via a finger-prick test (15-minute appointment). No GP appointment needed.
• Weight Management Service Integrated weight management service combining psychological support, behavioural interventions, and lifestyle coaching to improve patient health outcomes. Targeted at adults seeking structured support for weight loss.
• Weight Loss Clinic Private weight loss consultation service at £57 per 30-minute appointment, offering expert guidance, one-on-one support, and access to weight loss medications including Wegovy (£119) and Mounjaro (£149).
• Vitamin B12 Injection Vitamin B12 injection service using voucher codes obtained from Vitajab, with trained pharmacy staff administering injections in 15-minute appointments. Targeted at patients with B12 deficiency.
• Blood Testing Private blood testing service with venous or capillary samples sent to partnering laboratories for analysis covering cholesterol, diabetes, thyroid, heart health, and vitamin levels. Prices range from £21 to £319 depending on the test panel.
• Period Delay Discreet period delay medication service delivered either in-pharmacy (£18 for a 15-minute appointment) or online via the Norethisterone online clinic (£19 for 30 tablets, delaying period up to 17 days).
• Stop Smoking Support Free NHS smoking cessation service providing Nicotine Replacement Therapy advice and behavioural support in 15-minute appointments at multiple branch locations.
• Condom Supply (C-Card Scheme) Free confidential condom distribution scheme providing young people with access to condoms and sexual health advice without booking.
• Emergency Hormonal Contraception NHS service providing emergency contraception medication for women in urgent situations.
• Gluten Free Food Service NHS Scotland service providing gluten-free food products to eligible patients diagnosed with coeliac disease.
• COPD Service Service for pre-registered COPD patients providing rescue antibiotics and steroids for acute flare-ups of chronic obstructive pulmonary disease.
• Medicine Care Review Service NHS Scotland service supporting patients on long-term medicines through serial prescriptions of up to 12 months, reducing the need for routine reordering.
• Medicines Assessment and Compliance Support Compliance aid preparation service for patients requiring support with medicine management following discussion with their GP.
• Cryotherapy Service Skin lesion removal service using a super-cold nitrous oxide jet to remove warts, verrucae, and skin tags at £50-£60 per 30-minute appointment.
• Altitude Sickness Tablets Medication service for prevention and treatment of altitude sickness (acute mountain sickness) at £19 per 15-30 minute appointment. Targeted at travellers heading to high-altitude destinations.
• Online Clinic - Weight Loss Online consultation service for weight loss treatments including Wegovy (from £119) and Mounjaro (from £149), with UK-registered clinicians reviewing requests (typically within one working day) and offering delivery or branch collection.
• Online Clinic - Erectile Dysfunction Online consultation for erectile dysfunction treatments including Tadalafil (from £12.98), Sildenafil (from £13.98), Tadalafil Daily (from £24.98), and Vardenafil (from £29.98).
• Online Clinic - Acne Online acne treatment service offering Benzoyl Peroxide gel (£18), Azelaic Acid gel, Adapalene gel (£30), Duac gel (£33), Epiduo (£44), and clinician recommendations (£20).
• Online Clinic - Hair Loss Online hair loss treatment service featuring Finasteride tablets (from £14.67/month) for male pattern baldness, with results in 3-6 months for 9 out of 10 men.
• Online Clinic - Cystitis (UTI) Online urinary tract infection treatment service offering Nitrofurantoin (6 capsules for £15) as first-line treatment for cystitis.
• Online Clinic - Period Delay Online period delay service with Norethisterone tablets (£19 for 30 tablets), delaying period up to 17 days.
• Online Clinic - Premature Ejaculation Online premature ejaculation treatment service offering EMLA cream (from £14.30) and Priligy tablets (from £26.98), with treatments lasting up to 3x longer.

Quantifiable outcome

• Multiple pharmacy locations across Scotland enabling local access
• +3 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• HealtheracoreTechnology or IntegrationHealthera provides the digital platform powering Lindsay & Gilmour's mobile app, online prescription management, service booking, and online clinic consultations. Healthera is a UK-based healthcare technology company enabling pharmacy digital services.
• Studio RobertsminorOthersWebsite design agency providing the visual design and user experience for lindsayandgilmour.co.uk.
• Mirrorbox CreativeminorOthersPhotography studio providing brand photography services for Lindsay & Gilmour's marketing materials and website.
• NHS ScotlandcoreStrategic or Co-development PartnerNHS Scotland is the primary public funder for community pharmacy services including prescription dispensing, Pharmacy First minor ailment scheme, serial prescriptions, and public health services. Provides contractual framework and reimbursement for NHS care.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Well Pharmacy: One of the UK's largest independent pharmacy chains with 700+ branches offering NHS dispensing, clinical services, and private services. Broad incumbent competing for NHS contracts and footfall across Scotland.
• Boots (Walgreens Boots Alliance): Largest pharmacy chain in the UK with thousands of branches offering NHS prescriptions, Pharmacy First, vaccinations, and private services. Broad incumbent operating across Scotland including Edinburgh, providing scale competition on convenience and private service range.
• Rowlands Pharmacy: UK-wide community pharmacy chain with significant presence in Scotland offering NHS dispensing, Pharmacy First, and clinical services. Broader incumbent with overlapping service model.

Others

• Healthera: UK health-tech platform powering L&G's mobile app, online clinic, prescription management, and service booking. Core technology partner; also serves other UK pharmacies so represents both dependency and ecosystem visibility.
• Numark Pharmacy: Pharmacy buying group and support services provider serving over 5,000 independent pharmacies across the UK. Ecosystem participant that could be a partner or alternative affiliation for an independent group like L&G.

Emerging players

• Pharmacy2U: UK-leading online pharmacy handling NHS repeat prescriptions at scale with digital-first dispensing model. Emerging online-only competitor threatening repeat prescription volume for brick-and-mortar peers like L&G.
• Chemist4U: Online pharmacy and digital clinic providing private treatments (ED, hair loss, weight loss) and NHS repeat prescriptions across the UK. Emerging digital-native competitor in the same online clinic categories L&G operates in.

Direct peers

• Day Lewis Pharmacy: Independent community pharmacy group with 260+ branches across the UK offering NHS dispensing, clinical services, and private services. Direct peer in independent pharmacy segment with similar service mix and digital offering.
• Right Medicine Pharmacy: Independent community pharmacy group operating primarily in central Scotland, providing NHS dispensing, minor ailment services, and private clinical services. Closest regional direct competitor with similar service mix.
• Davidsons Chemists: Scottish independent pharmacy group operating across Tayside and north Scotland with multiple branches offering NHS dispensing, Pharmacy First, and private services. Directly comparable regional independent peer competing in the same Scottish community pharmacy segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key highlights7 records

Customer concentration

• Xx.com/LindsayGilmour
• Facebookfacebook.com/LindsayGilmourPharmacy

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lindsay & Gilmour