The Physio Clinic

What The Physio Clinic does

The Physio Clinic is a privately-held, multi-practitioner physiotherapy and sports performance practice operating from two UK clinic locations in North Bristol (within Riverside Leisure Club) and Chepstow, South East Wales. Founded in 2007 by Clinical Director Pete Tang, the practice delivers a portfolio centred on musculoskeletal physiotherapy, supplemented by specialist services including Enhanced Physio Assessment with Point of Care Ultrasound Imaging (POCUS), Sports Therapy, Sports Massage, Shockwave Therapy, Post-Operative Rehabilitation, The Running Clinic (with video gait analysis), Women's Health Physiotherapy, Matwork and Reformer Pilates, and a triathlon/running coaching service. The Chepstow location, opened in 2024, adds a high street footprint with retail sales of therapy equipment.

The clinic's technology stack is built around clinical diagnostic and therapeutic equipment rather than software: VALD force-frame and force-deck performance testing systems, Radial Shockwave Therapy devices, and diagnostic ultrasound — the latter used principally by the Clinical Director for soft-tissue assessment. Operational infrastructure consists of standard third-party SaaS (Nookal for online booking, Stripe for payment processing via the Connect patient portal), with no developer-facing API or proprietary software product. Practitioners are HCPC- and CSP-registered, and the clinic holds registered provider status with AXA, Cigna, WPA, and Aviva for direct insurance billing.

The business operates a hybrid revenue model. The consumer arm runs on a pay-per-session basis (£46–£99 depending on service and duration), with prepaid block packages of 6 or 12 sessions at £297 and £552 respectively driving retention, and a discount scheme for sports clubs and post-event massage (25% within 7 days of a race). The corporate/Occupational Health arm provides on-site physiotherapy, DSE and ergonomic assessments under multi-year contracts to employers in aerospace (a large aircraft manufacturer at Filton since 2010), food packaging (Centaur Foods since 2023), and oil and gas (GE Oil & Gas). Go-to-market is primarily direct-to-consumer via self-referral, online and phone booking, supplemented by consultant and GP referrals and sports-club partnership channels. No external equity funding, parent company, or subsidiary structure is disclosed; the company is a single UK private limited entity (The Physio Clinic Bristol Ltd).

Name

The Physio Clinic

Legal name

The Physio Clinic Bristol Ltd

Website

https://thephysioclinicbristol.co.uk

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Short description

The Physio Clinic is a Bristol-headquartered, multi-practitioner physiotherapy and sports performance practice operating from two UK clinics (Bristol and Chepstow), serving individual patients via self-referral and corporate clients through occupational health and ergonomic assessment contracts.

Ownership category

akta.pro rank

Product category

Physiotherapy and Sports Rehabilitation Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134), Fitness and Recreational Sports Centers (713940)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Outpatient Rehabilitation & Physical/Occupational/Speech Therapy Centers (HLAFABAB)

akta.pro secondary industries

Orthopedic & Sports Rehabilitation Centers (HLAFAFAI), Sports Medicine (HLAKALAB), Home Health Physical Therapy & Mobile PT (HSADAIAO), Outpatient Physical Therapy (PT) Clinics (HLADAJAD)

Keywords

• Physiotherapy services
• Sports injury rehabilitation
• Post-operative rehabilitation
• Occupational health services
• Women's health physiotherapy

Headquarters

HQ city

Bristol

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Individual Treatment Sessions: Pay-per-visit model for physiotherapy, sports massage, sports therapy, and Pilates sessions. Pricing varies by service type and duration. Block packages available at discounted rates.
2. Occupational Health Contracts: On-site physiotherapy and ergonomic assessment services provided to corporate clients under long-term contracts. Includes workstation assessments, DSE evaluations, and physiotherapy treatment for employees.
3. Treatment Packages: Prepaid block packages (6 and 12 sessions) offering discounted rates compared to pay-as-you-go pricing. Valid for 12 months from purchase date.
4. Private Medical Insurance Billing: Direct billing arrangements with major insurance providers (AXA, Cigna, WPA, Aviva). Patients with authorization can receive treatment without upfront payment.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

The Physio Clinic is a private physiotherapy and sports performance practice delivering evidence-based assessment, treatment, and rehabilitation services across two clinic locations in North Bristol and Chepstow. Core services include physiotherapy, sports therapy, sports massage, post-operative rehabilitation, shockwave therapy, women's health physiotherapy, occupational health, and Pilates. The practice supports individual self-referral patients, private medical insurance clients, and corporate occupational health contracts using advanced diagnostic and rehabilitation equipment.

Product overview

The Physio Clinic is a multi-practitioner physiotherapy and sports performance practice offering a unified service portfolio centered on physiotherapy assessment and treatment. The core offering consists of Physiotherapy and Initial Physio Assessment, supplemented by specialized services including Enhanced Physio Assessment (with Point of Care Ultrasound), Sports Therapy, Sports Massage, Shockwave Therapy, Post Operative Rehabilitation, Women's Health Physiotherapy, and Matwork Pilates. Specialized clinics include The Running Clinic (with video analysis and gait retraining) and The Running Hub (educational resources). The clinic also offers Occupational Health Services for corporate clients. Diagnostic capabilities include Diagnostic Ultrasound Imaging and VALD Performance Testing equipment. All services are accessible through Nookal's online booking platform, with Stripe-powered payment processing through the Connect patient portal.

Differentiator

Problem solved

Functional benefit

Products and services

• Physiotherapy Evidence-based physiotherapy assessment and treatment for sports injuries, post-surgery rehabilitation, and everyday musculoskeletal aches and pains, including hands-on manual therapy, soft tissue release, exercise prescription, and electrotherapy such as shockwave or ultrasound. Targeted at individual patients and sports injury sufferers in the Bristol and Chepstow area.
• Initial Physio Assessment Standard 45-minute initial physiotherapy assessment including history review, physical examination, diagnosis, hands-on treatment, and exercise prescription with follow-up planning, from £75. For new patients seeking diagnosis and a treatment plan.
• Enhanced Physio Assessment Specialist 45-60 minute assessment with Clinical Director Pete Tang, including detailed analysis, physical assessment, specialist testing, and Point of Care Ultrasound Imaging for complex conditions or soft tissue injury evaluation, priced at £95. For patients with complex or persistent musculoskeletal conditions requiring advanced diagnostic imaging.
• Sports Therapy Degree-level sports therapy focusing on prevention, treatment, and rehabilitation of musculoskeletal sports injuries, including acute injury assessment and treatment, taping, sports massage, and return-to-play strategies. For amateur and competitive athletes in the Bristol area.
• Sports Massage Deep tissue and sports massage services including wellbeing/deep tissue massage, sports injury assessment, pre-event massage, post-event massage, and maintenance massage for recovery and injury prevention, priced £46-58. For athletes, runners, and individuals with muscle tension.
• The Running Clinic Specialist running injury assessment, video and movement analysis with digital capture, personalised retraining programmes, and an exercise plan, priced at £99 for a 60-minute session. For runners with injuries or seeking technique improvement.
• Shockwave Therapy Non-invasive Radial Shockwave Therapy using acoustic waves to promote neovascularisation and tissue regeneration, for chronic tendon problems including tennis elbow, Achilles tendonitis, and plantar fasciitis. Course of 6 sessions priced £390 or £75 per session pay-as-you-go. NICE-supported treatment with 65-91% success rate reported in patients after 12-16 weeks.
• Post Operative Rehabilitation Specialist post-orthopaedic surgery rehabilitation for knee arthroscopy, shoulder arthroscopy, ligament reconstructions, joint replacements, and spinal surgery recovery, using the Bristol clinic's fully equipped gym and rehabilitation facilities. For patients recovering from orthopaedic surgery referred by orthopaedic consultants or self-referring.
• Occupational Health Services Workplace health services including on-site physiotherapy, simple and advanced DSE and ergonomic workstation assessments, and individual physiotherapy treatments at the clinic, delivered under contract to corporate clients. For employers seeking to reduce sickness absence and improve workplace musculoskeletal health.
• Women's Health Physiotherapy Specialist women's health physiotherapy aligned with Mummy MOT principles, focusing on ante- and post-natal care, pelvic pain, back pain, abdominal separation, incontinence, and pelvic floor rehabilitation. For women during pregnancy, post-natal period, and later years with pelvic health conditions.
• Matwork Pilates Matwork and Reformer Pilates combining strength, mobility, stretching, and core stability, offered as 1:1 Reformer Pilates, 2:1 Matwork sessions, and group classes (max 8 participants), priced £11-58 per session. For rehabilitation, fitness, and general wellbeing.
• Corporate Ergonomic and DSE Assessments Simple and advanced Display Screen Equipment (DSE) and ergonomic workstation assessments delivered on-site at corporate client locations, including individual recommendations and adjustments. For employers seeking DSE compliance and reduced work-related musculoskeletal disorders.

Quantifiable outcome

• 65-91% success rate in reducing pain and symptoms for shockwave therapy patients after 12-16 weeks
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Twelve partnerships are on record, tiered minor and core.

• North Bristol Running Group (NBRG)minorGTM or Marketing PartnerSports club discount agreement providing preferential rates for group members. Part of The Physio Clinic's community engagement strategy to support local running clubs.
• Sole Sisters Running ClubminorGTM or Marketing PartnerSports club discount agreement providing preferential rates for club members. Partnership supports women's running community in North Bristol area.
• Fromeside GymnasticsminorGTM or Marketing PartnerSports club discount agreement providing preferential rates for club members accessing physiotherapy services.
• Riverside Leisure ClubcoreStrategic or Co-development PartnerHost venue for The Physio Clinic Bristol location. Provides access to extensive facilities including fully equipped gym, functional studio, swimming pool for hydrotherapy, and changing facilities. The clinic is located within this leisure facility.
• Bristol Knee Specialists (Spire Bristol Hospital)coreOthersOrthopaedic consultant partnership for seamless patient referrals. Close working relationships with prominent orthopaedic consultants enable coordinated care for surgical cases.
• The Jonathan Webb Clinic (Nuffield Health Bristol Hospital)minorOthersOrthopaedic clinic partnership for patient referrals and specialist consultations when required.
• The Sports and Orthopaedic ClinicminorOthersOrthopaedic specialist partnership for referral of complex cases requiring surgical intervention.
• BW CyclingminorOthersBike fitting service referral partner located in Bristol. Complements cycling-related injury treatment services.
• AXA HealthcoreChannel Partner/ Reseller/ DistributorPrivate medical insurance provider with direct billing arrangement. Registered provider status for physiotherapy services.
• WPA (Western Provident Association)coreChannel Partner/ Reseller/ DistributorPrivate medical insurance provider with direct billing arrangement for covered physiotherapy treatments.
• AvivacoreChannel Partner/ Reseller/ DistributorPrivate medical insurance provider with registered provider status for physiotherapy services.
• CignacoreChannel Partner/ Reseller/ DistributorPrivate medical insurance provider with direct billing arrangement for covered physiotherapy treatments.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Spire Healthcare: Major UK private hospital group operating outpatient physiotherapy services alongside orthopaedics, overlapping with The Physio Clinic's consultant referral network and sports injury offerings.
• Circle Health Group: UK private hospital operator providing outpatient physiotherapy and orthopaedic rehabilitation; competing for post-operative rehab referrals and corporate occupational health contracts.
• Nuffield Health: UK-wide hospital and wellness group offering physiotherapy, fitness, and corporate health services; overlapping service portfolio but part of a much larger diversified healthcare business.
• Bupa UK: Large UK health insurer and provider with physiotherapy clinics and corporate health services; overlap with The Physio Clinic's insurance-billed and corporate occupational health channels.

Direct peers

• Pure Sports Medicine: Premium UK private clinic specialising in sports and musculoskeletal physiotherapy with on-site diagnostics and consultant networks — direct comparison for premium assessment services.
• Six Physio: Premium independent London physiotherapy chain offering sports therapy, Pilates, women's health, and corporate services — comparable premium positioning and service portfolio.
• Connect Health: National UK provider of community musculoskeletal physiotherapy and occupational health services, including workplace ergonomics and corporate contracts — competing in the same NHS-private hybrid space.
• Ascenti: UK's largest independent physiotherapy provider operating outpatient clinics and corporate occupational health services nationally — directly comparable multi-site model with insurance and corporate channels.

Emerging players

• Bodyset: UK-based growing physiotherapy chain focused on MSK and sports injury treatment with modern digital booking — comparable core service with a more scaled, multi-site growth model.

Regional players

• Better (GLL): UK leisure operator running leisure centres with associated physiotherapy and Pilates services; competes for similar community-based rehabilitation and Pilates demand across regions.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/PhysioClinicBristol
• LinkedInuk.linkedin.com/in/peter-tang-76a68978
• Instagraminstagram.com/the_physio_clinic_bristol
• Xx.com/physioclinic

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Physio Clinic