What Prime Access Consulting does

Prime Access Consulting (PAC) is a Cary, North Carolina-based accessibility and inclusive design consulting firm founded in 2015 by principals Sina Bahram and Corey Timpson. The firm helps organizations design, develop, and produce inclusive experiences across both digital and physical spaces — spanning websites, mobile apps, capital projects, themed environments, and visitor experiences — through a methodology that embeds accessibility at project inception rather than treating it as a late-stage remediation. PAC has worked with over 100 cultural institutions and numerous commercial, technology, education, non-profit, and government clients, including Netflix (House wayfinding), SFMOMA (Fisher Collection reinstallation), the Smithsonian, Google, Disney, GitHub, the Met, and the Canadian Museum for Human Rights.

The firm's core offerings include WCAG audits, inclusive design consulting, visual description services, tactile graphics and wayfinding systems, audio description, touch-object design, training programs, community prototyping sessions, and emerging technologies consulting covering AI, XR, spatial computing, haptics, and conversational interfaces. PAC has also developed proprietary technology products — most notably the Coyote Project, a hosted visual description workflow platform co-developed with MCA Chicago from 2015 to 2025 (now sunset), and accessible STEM applications (Math Share, Math Support Finder, Image Share) built with Benetech's DIAGRAM Center. The firm's methodology rests on community-led prototyping with disability community members as active contributors rather than end-stage reviewers.

PAC operates as a professional services firm on a sales-led motion, acquiring clients through direct engagement, RFP processes, referrals from existing clients, and industry conference presence at venues such as the American Alliance of Museums and the Western Museums Association. Revenue is generated through project-based consulting engagements, hourly advisory work, and retainer arrangements across cultural institutions, themed entertainment, technology, education, non-profit, and government segments. Pricing is quote-based and project-specific with no publicly disclosed rate structure, and the firm shows no external institutional investment, remaining independently owned by its two principals.

Name

Prime Access Consulting

Legal name

Prime Access Consulting

Website

https://pac.bz

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Prime Access Consulting is a US-based inclusive design and accessibility consulting firm serving museums, themed entertainment venues, technology companies, and government organizations with WCAG audits, tactile wayfinding, visual description, and emerging technologies advisory.

Ownership category

akta.pro rank

Headquarters

HQ city

Cary

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Consulting Services: Professional consulting services provided to cultural institutions, themed entertainment venues, technology companies, education, non-profit, and government organizations. Services include accessibility audits, inclusive design consulting, staff training, community prototyping, and implementation support. Revenue is generated through project-based engagements, hourly consulting, and retainer arrangements.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Prime Access Consulting (PAC) is a professional services firm that helps organizations design, develop, and produce inclusive experiences across digital and physical spaces. Its offerings span inclusive design consulting, WCAG audits, visual description, tactile graphics and wayfinding, audio description, touch object prototyping, accessibility training, emerging technologies consulting, and community prototyping sessions for cultural institutions, themed entertainment, technology, education, non-profit, and government clients.

Product overview

Prime Access Consulting operates as a professional services firm offering a comprehensive suite of inclusive design and accessibility consulting services rather than a unified software product. Their offerings span consulting engagements, training programs, and collaborative project work. Core service areas include WCAG Audits, Visual Description Services, Tactile Graphics and Wayfinding Systems, Audio Description, Touch Objects Design, and Emerging Technologies Consulting. The firm also developed legacy technology products including The Coyote Project (a visual description workflow platform, sunset in 2025), Math Share, Math Support Finder, and Image Share (accessible STEM learning applications built with Benetech's DIAGRAM Center). Their client engagements focus on museums, cultural institutions, technology companies, and government organizations, delivering accessibility solutions across digital, physical, and experiential domains.

Differentiator

Problem solved

Functional benefit

Products and services

• Inclusive Design Consulting Services Comprehensive consulting engagement offering consulting hours, coaching and office hours, charrettes, design build reviews, physical prototyping, spot checks, working groups, and organizational practices to embed accessibility and inclusive design into organizational workflows.
• WCAG Audits Comprehensive accessibility assessment evaluating digital systems against WCAG 2.x standards using automated tools, manual inspection, and real-world testing with access technologies, including keyboard testing, screen reader review, and code inspection.
• Visual Description Services Services including Visual Description Practice training, visual description for artworks and images, and development of visual description style guides for consistent institutional description workflows.
• Tactile Graphics and Wayfinding Design and development of tactile maps, tactile floor markers, Braille labels, tactile QR codes, and multimodal wayfinding systems for museums and public spaces to support blind and low-vision visitors.
• Audio Description Audio description services for time-based media, immersive environments, and exhibition experiences, providing narrated descriptions of visual content for blind and low-vision visitors.
• Touch Objects Design and prototyping of tactile touch objects for museum exhibitions, allowing blind and low-vision visitors to physically explore replicas, models, and tactile representations of artifacts and artworks.
• Training Programs Inclusive design training including Digital Accessibility Basics, Inclusive User Experience Design Training, InDesign Accessibility Training, Visual Description Practice, Screen Reader Training Series, and Practice of Inclusion Workshop Series.
• Emerging Technologies Consulting Evaluation and implementation support for emerging technologies including AI, extended reality, spatial computing, sensors, location-aware systems, haptics, wearables, and conversational interfaces through an inclusive experiential design lens.
• Community Prototyping Sessions User testing services engaging disabled community members and various user groups to test proposed designed experiences and elements, ensuring plurality of perspectives informs design iterations.

Quantifiable outcome

• 100+ cultural institutions served across museum, themed entertainment, technology, education, non-profit, and government sectors
• +1 more outcomes

Named customers23 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core.

• American Printing House for the BlindcoreStrategic or Co-development Partner · 1 February 2015PAC collaborated with American Printing House for the Blind and Orbit Research on the Orion TI-84 Plus Talking Graphing Calculator project, contributing accessibility testing and advising on sonification, speech translation, and haptic support for graph exploration.
• Museum of Contemporary Art ChicagocoreStrategic or Co-development PartnerPAC partnered with MCA Chicago to create The Coyote Project, a visual description workflow and hosted platform that enabled authoring, review, approval, and publication of image descriptions at institutional scale. The project ran from 2015-2025.
• Benetech DIAGRAM CentercoreStrategic or Co-development PartnerPAC worked with Benetech's DIAGRAM Center initiative on multiple projects including Math Share, Math Support Finder, and Image Share - accessible web applications for STEM education and accessible mathematics.
• ClarivatecoreImplementation/ SI/ Consulting PartnerPAC partnered with Clarivate to build a scalable digital accessibility program, providing office hours, accessibility reviews, and targeted trainings to help product teams improve accessibility and document progress through VPAT/ACR work.
• Canadian Museum for Human RightscoreStrategic or Co-development PartnerPAC worked extensively with Canadian Museum for Human Rights on multiple projects including Mandela: Struggle for Freedom touring exhibition, Capital Project, Empowering Women exhibition, and Inclusive Design Policy development.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Regional players

• AbilityNet: UK-based charity providing accessibility consulting, audits, and training to enterprises and public sector. Comparable in mission and services to PAC, though operating primarily in the UK rather than North America.

Direct peers

• UsableNet: Accessibility services and tooling provider offering audits, remediation, and inclusive design consulting. Comparable to PAC in serving enterprise and consumer-facing digital platforms.
• Level Access: Largest US pure-play digital accessibility services and managed-services firm, offering audits, VPAT/ACR work, training, and remediation. Direct competitor to PAC in the accessibility consulting market, with a heavier digital-product focus.
• Deque Systems: Accessibility consulting firm and creator of the axe product family, offering WCAG audits, training, and developer tooling. Closely comparable to PAC's WCAG audit, training, and emerging-tech consulting work.
• The Paciello Group (TPGi, now part of Vispero): Long-standing accessibility consulting practice (now part of Vispero alongside Freedom Scientific), offering WCAG audits, training, and strategy. Direct competitor to PAC in digital accessibility advisory engagements.
• Perkins Access (Perkins School for the Blind): Consulting arm of Perkins School for the Blind, providing accessibility strategy and inclusive-design services to cultural, educational, and nonprofit organizations — directly comparable to PAC's museum and education verticals.

Broad incumbents

• AudioEye: Public accessibility-as-a-service platform combining automated remediation with professional services. A broader incumbent than PAC, overlapping on managed accessibility programs and compliance workflows.
• Texthelp: Assistive-technology and accessibility tooling vendor (Read&Write, EquatIO, etc.) used in education and enterprise. Overlaps with PAC on inclusive education and digital accessibility, but is product-first rather than service-first.

Emerging players

• Mismatch: Toronto-based inclusive design and accessibility consultancy working at the intersection of research, design, and policy. Overlaps with PAC on inclusive design methodology and North American cultural-sector work, though at smaller scale.
• Fable: Toronto-based accessibility user-testing platform connecting companies with disabled testers. Comparable to PAC in community-led testing approach, though earlier-stage and more product-led than consulting-led.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/pacbz

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Prime Access Consulting