Kufgem
Kufgem GmbH is an Austrian IT system house and managed service provider, wholly owned by municipal utility Stadtwerke Kufstein, serving roughly 450 municipalities and 500 businesses with its k5|Next municipal management platform, GEM2GO citizen platform, and supporting cloud, security, and infrastructure services.
- Company typePrivate
- Founded1991
- HeadquartersKufstein, Austria
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Kufgem does
Kufgem GmbH is an Austrian IT system house and managed service provider headquartered in Kufstein, Tyrol, operating as a wholly-owned subsidiary of municipal utility Stadtwerke Kufstein GmbH. Founded in 1991, the company sells integrated IT solutions to two principal customer segments: roughly 450 Austrian municipalities (Kommunen) and approximately 500 private businesses. Its core product is the k5|Next municipal management platform, an integrated suite covering financial management, payroll, document management, e-government, building-permit procedures, session management, public works, and guest registration, complemented by the GEM2GO citizen-communication platform (web, app, kiosk, regional), HOKITA kindergarten software, and the OneQrew ERP (formerly VenDoc) line for SMBs.
Kufgem monetizes through a mix of recurring managed services, software subscriptions and licensing, professional services (implementation, training, consulting), and hardware resale. It operates its own data center (ASP-Rechenzentrum) for cloud hosting alongside Microsoft Azure integration, and bundles security products from Sophos, Barracuda, SEPPmail, and Veeam. The company is described as Austria's largest geodata hoster via its gdi-Hosting platform, which was extended in 2024 with the addition of GEMDAT Niederösterreich. Distribution is regional, executed through direct field sales, an inside-sales team, a self-service portal (AIO.smartwork), and a network of channel partners, supported by a multi-channel marketing program including the Kufgem Journal, Kommunalforum webinars, and customer events.
Under CEO Florian Schletterer (appointed January 2024) and CTO Andreas Mayer, the company is currently executing a product-modernization cycle — anchored on the k5|Next platform and an AI training/services line built around Microsoft Copilot — while remaining a regionally focused, parent-utility-owned specialist without external venture or private-equity backing.
Kufgem firmographics
Firmographics- Name
- Kufgem
- Legal name
- Kufgem GmbH
- Website
- https://kufgem.at
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Kufgem GmbH is an Austrian IT system house and managed service provider, wholly owned by municipal utility Stadtwerke Kufstein, serving roughly 450 municipalities and 500 businesses with its k5|Next municipal management platform, GEM2GO citizen platform, and supporting cloud, security, and infrastructure services.
- Ownership category
- akta.pro rank
Kufgem industry classification
Industry- Product category
- Municipal Management Software
- NAICS
- Software Publishers (51321), Security Systems Services (except Locksmiths) (561621), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design and Related Services (5415)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Enterprise Content Management (ECM) Suites (HDAEAGAB)
- akta.pro secondary industry
- Cloud Compliance, Audit & Continuous Controls Monitoring (CCM/GRC) (HDABAHAI)
Keywords
Where Kufgem is headquartered
LocationHeadquarters
- HQ city
- Kufstein
- HQ country
- Austria
- HQ region
- Europe
Offices2 records
Markets served
Kufgem business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Revenue model
- Managed IT Services: Recurring managed services including IT infrastructure management, security services, cloud hosting, and support contracts for municipalities and businesses
- Software Licensing and Subscriptions: Licensing and subscription revenue from proprietary software products including k5 Kommunalmanagement, GEM2GO, HOKITA, VenDoc/OneQrew ERP, and other specialized municipal and business software solutions
- Professional Services: Implementation, training, consulting, and customization services for software deployments, digital transformation projects, and IT infrastructure setups
- Hardware Sales: Sales of IT hardware including networking equipment (LANCOM), endpoint devices, and related infrastructure components
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise pricing for municipalities and businesses |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels10 records
Kufgem product offering
Product offeringCore offering
Kufgem is an Austrian system house and managed service provider that delivers IT infrastructure, proprietary software, and digital administration solutions to municipalities and private businesses. Its core offerings are the k5|Next municipal management platform and the GEM2GO citizen services platform, supplemented by OneQrew ERP (formerly VenDoc) for SMBs, HOKITA kindergarten software, and managed IT services including cloud hosting, IT security, and Microsoft 365 deployment.
Product overview
Kufgem operates as a system house and managed service provider offering a comprehensive IT solutions portfolio for municipalities, businesses, and organizations. The portfolio consists of two main segments: Municipal Solutions (Kommunal) centered around the k5|Next platform with integrated modules for financial management, payroll, document management, e-government, building procedures, session management, and guest registration; and Business Solutions including OneQrew ERP for SMEs and various IT infrastructure services. The GEM2GO platform provides municipal communication via web, mobile app, and digital notice boards. Supporting services include IT security (Sophos, Barracuda, SEPPmail), cloud services (Azure), telephony (innovaphone), and AI solutions with training programs. The product architecture combines a modular approach where municipalities typically deploy the k5|Next core with add-on modules while businesses use standalone ERP solutions.
Differentiator
Problem solved
Functional benefit
Brands
- k5: Municipal management software solution including k5 Kommunal, k5 Finanzmanagement, k5 Lohn, k5 E-Government, k5 Session, k5 Verfahren, k5 Wirtschaftshof, k5 Gästemeldewesen, k5|Next
- GEM2GO
- VenDoc ERP
- HOKITA
- AIO.smartwork
- SpeechMind
- ResQ-Connect
- FINK
Products and services
- k5|Next Next-generation municipal management platform providing comprehensive digital administration solutions including citizen services, financial management, document workflows, and e-government capabilities for Austrian municipalities.
- k5 Kommunalmanagement
- GEM2GO Plattform Municipal communication platform comprising GEM2GO WEB (website CMS), GEM2GO APP (mobile app), GEM2GO KIOSK (digital notice boards), and GEM2GO REGION (multi-municipality data sharing) for citizen engagement and municipal communications.
- HOKITA Kindergarten management software with parent app for childcare facility administration including attendance tracking, documentation, and parent communication. Deployed in over 100 kindergarten communities.
- OneQrew ERP (formerly VenDoc) Business ERP software for small and medium-sized enterprises including inventory management, accounting, point-of-sale, and card payment processing; renamed from VenDoc in 2025.
- Speechmind
- AIO.smartwork
- ResQ-Connect
- Zeiterfassung FINK
- GemCard
- VertiGIS FM Facility management solution (formerly ProOffice) for managing buildings, infrastructure, and municipal properties.
- IFG-Portal
- Kufgem Cloud Services
- IT-Sicherheit (IT Security Services)
- Mandatar-Infoportal Elected officials information portal with secure two-factor authentication via ID Austria for council members and committee participants in municipalities.
- KI-Lösungen / KI-Schulungen AI solutions and training services including Microsoft Copilot training, AI basics, data protection compliance, AI Act requirements, and practical municipal applications for public sector employees.
Quantifiable outcome
- 450 municipalities trust Kufgem for their IT needs
- +5 more outcomes
Companies that use Kufgem
Customer profileNamed customers11 records
Segments2 records
Ideal customer profiles2 records
Kufgem technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
AI capability4 records
Feature14 records
Kufgem partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- SEPPmailcoreCertified SEPPmail partner providing email encryption and signature solutions (SEPPmail.cloud and SEPPmail OnPremise). SEPPmail offers automated S/MIME and PGP encryption for secure email communication, GDPR-compliant data protection, and phishing protection.
- SophoscoreCertified partner for Sophos Mobile Security (Mobile Control, Mobile Standard, Mobile Advanced) and Sophos Intercept X antivirus. Provides endpoint protection, mobile device management, email security, and phishing/ransomware protection using AI and machine learning technologies.
- Barracuda NetworkscorePartner for Barracuda Firewall & VPN solutions. Provides network security with central management for businesses and municipalities.
- VeeamcoreVeeam ProPartner for backup and data recovery solutions. Part of Kufgem's data backup service offering alongside Barracuda Backup.
- LANCOM Systems GmbHcoreGerman networking equipment manufacturer. Kufgem uses LANCOM products for network infrastructure, with LANCOM Management Cloud for centralized network monitoring and management, reducing service costs through remote access.
- MicrosoftcoreMicrosoft partner providing Teams integration, Office 365, Exchange, Azure cloud services, and Microsoft Copilot AI solutions. Offers Teams security and privacy notices for webinar and meeting services.
- innovaphonecoreExclusive IP Advanced Pro Partner in Austria for VoIP telephony solutions (ResQ-Connect). Kufgem has advised over 300 customers on modern communication solutions using innovaphone.
- HP (Hewlett-Packard)minorHardware partner following Fujitsu's exit from client business. Provides endpoint devices and hardware infrastructure.
- StreamdivercorePartnership for video streaming solutions enabling live transmission of public sessions. Used in cooperation with TO-BE.MEDIA for municipal video streaming deployments.
- CemitminorConsulting partner for municipal funding support and grant management. Cemit provides screening services, project management, and strategic consulting for digitalization projects and innovation initiatives.
- GEMDAT Niederösterreichminorgdi-Hosting platform partner for geodata hosting services. GEMDAT joined Kufgem's geodata hosting platform.
- Stadtwerke Kufstein GmbHcoreParent company - Kufgem GmbH is a 100% subsidiary of Stadtwerke Kufstein GmbH (municipal utility company).
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Kufgem competitors and assessment
Company assessmentDirect peers
- ekom21: Hesse-based municipal IT service company providing software (financial management, e-government), data center hosting, and IT operations to municipalities. Closely comparable in customer base (German-speaking municipalities) and integrated software-plus-services delivery model.
- KDO (Kommunale Datenverarbeitung Oldenburg): Municipal data-processing center serving Lower Saxony municipalities with financial, payroll, and population-register software along with hosting and managed services. Mirrors Kufgem's k5 + cloud + managed-services composition in a different German Land.
- BRZ (Bundesrechenzentrum GmbH): Austrian federal IT service provider operating under the Federal Ministry of Finance; delivers central e-government infrastructure (FinanzOnline, USP) and IT services for federal and increasingly municipal clients. Same geography and similar public-sector technology mission as Kufgem.
- microtech GmbH: German ERP and business software vendor serving SMBs and trades with inventory, POS, and accounting modules — directly comparable to Kufgem's OneQrew ERP (formerly VenDoc) for the SME/private-business customer segment.
- AKDB (Anstalt für Kommunale Datenverarbeitung in Bayern): Bavarian state-owned municipal IT provider offering OK.VIS, OK.FIS financial management, and a broad e-government suite to ~4,000 Bavarian municipalities. Operates the closest comparable business model to Kufgem: state-backed, regulated-public-sector software plus managed services for German-speaking municipalities.
- Komm.ONE: Baden-Württemberg municipal IT provider formed from the merger of KIV, KDRS, KIRU, and RZRS; offers Kommunales Rechenzentrum, municipal ERP, e-government, and managed services. Largest scale analog of Kufgem's municipal-IT-and-software portfolio in Germany.
Broad incumbents
- msg systems AG: Large German IT services and consulting group with public-sector and insurance industry practices; overlaps with Kufgem on managed IT services, infrastructure design, and digital transformation for regulated clients, though at materially larger scale.
- DATEV: Germany-headquartered cooperative providing accounting, payroll, and tax-advisor software with municipal-financial-management modules. Larger and broader portfolio than Kufgem's k5 Finanzmanagement but directly comparable in the financial/payroll software layer for public-sector entities.
- SAP SE: Global ERP incumbent with public-sector suite (SAP S/4HANA for Public Sector) used by larger municipalities; competes with k5 Finanzmanagement at the upper end of the Austrian municipal market and represents a structural long-term competitive threat to Kufgem's ERP layer.
Others
- RIS Kommunal (now part of Kufgem): Austrian municipal CMS predecessor that was integrated into Kufgem's GEM2GO platform; included for context as a formerly independent peer that became part of Kufgem's platform consolidation strategy.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Kufgem social profiles
Digital presenceKufgem compliance and trust
Trust signalCompliance2 records
Kufgem financial estimates
Financial estimateRevenue estimate
Valuation estimate
Kufgem leadership team
Management profileNumber of profiles
Profiles3 records
Kufgem funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Kufgem M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Kufgem
What does Kufgem do?
Kufgem is an Austrian system house and managed service provider that delivers IT infrastructure, proprietary software, and digital administration solutions to municipalities and private businesses. Its core offerings are the k5|Next municipal management platform and the GEM2GO citizen services platform, supplemented by OneQrew ERP (formerly VenDoc) for SMBs, HOKITA kindergarten software, and managed IT services including cloud hosting, IT security, and Microsoft 365 deployment.
Is Kufgem a public or private company?
Kufgem is a private company. It is classified as corporate owned and is currently operating.
When was Kufgem founded?
Kufgem was founded in 1991. It employs 11 to 50 people.
Where is Kufgem based?
Kufgem is headquartered in Kufstein, Austria, in the Europe region.
How does Kufgem make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are software Licensing and Subscriptions, professional Services and hardware Sales.
Who are Kufgem's main competitors?
Direct peers on record are ekom21, KDO (Kommunale Datenverarbeitung Oldenburg), BRZ (Bundesrechenzentrum GmbH), microtech GmbH, AKDB (Anstalt für Kommunale Datenverarbeitung in Bayern) and Komm.ONE. Broad incumbents are msg systems AG, DATEV and SAP SE. RIS Kommunal (now part of Kufgem) is listed as an others.
Does Kufgem have an API?
No public API is recorded for Kufgem.
What industry is Kufgem in?
Kufgem's product category is Municipal Management Software. Its primary akta.pro industry code is HDAEAGAB, Enterprise Content Management (ECM) Suites, with a secondary code of HDABAHAI, Cloud Compliance, Audit & Continuous Controls Monitoring (CCM/GRC). Its NAICS code is 51321 and its SIC code is 7372.