BWK Systemhaus
BWK Systemhaus GmbH, founded 1991, is a regional IT system house serving SMEs in Germany's Oberlausitz from offices in Zittau and Bautzen, providing managed IT services, cloud, unified communications, security, data protection, and print solutions.
- Company typePrivate
- Founded1991
- HeadquartersZittau, Germany
- Headcount1–10
- GTM typeB2B
- OfferingServices
What BWK Systemhaus does
BWK Systemhaus GmbH is a privately held IT system house founded in 1991, headquartered in Zittau in the Oberlausitz region of East Saxony, Germany, with a secondary office in Bautzen. The company serves as a full-service IT infrastructure partner to small and mid-sized businesses (Mittelstand) in the regional Oberlausitz market (Zittau, Löbau, Bautzen, Görlitz) that typically lack in-house IT departments. Its service portfolio spans managed IT infrastructure and cloud services, telecommunications and unified communications, IT security and video surveillance, external Data Protection Officer (DPO) and GDPR compliance consulting, and printing/copying systems with cost-optimization analysis. Service and support is delivered through 24/7 monitoring, remote maintenance, repair services, and on-site field engineering.
The underlying technology stack is multi-vendor rather than proprietary. BWK integrates best-of-breed components from Microsoft (Microsoft 365, Teams, Azure, Windows Server), VMware/Hyper-V/XenServer for virtualization, Sophos (XG Firewall, endpoint, email security) and Trend Micro (Apex One) for security, Veeam for backup, Swyx for IP telephony and hosted PBX, Hornetsecurity for cloud email security, Lancom Systems for network infrastructure, Telenot for alarm systems, and Canon/Brother/Dell/HP for hardware. Differentiation rests on certified expertise depth — BSI- and TÜV-certified IT-Security auditors and data protection consultants, ISO 27001, BSI 100-2/3/4, VDS 3473, IDW PS 330 — and on decades-long customer relationships rather than proprietary IP. The company is led by Managing Directors Dirk Schmaus and Peter Rost.
The business model blends recurring managed services (monthly subscription contracts, either with contingent hourly blocks or flexible support-by-effort) with project-based professional services, DPO retainer engagements, and one-time hardware/software resale. Distribution is purely direct: field account managers for mid-market acquisition and an inside sales/support team for existing accounts. Marketing relies on a German-language IT blog, regional SEO, community events (Azubi-Speeddating, Sophos workshops), and co-marketing with technology partners. No public pricing exists; all engagements are quoted.
BWK Systemhaus firmographics
Firmographics- Name
- BWK Systemhaus
- Legal name
- BWK Systemhaus GmbH
- Website
- https://bwk.net
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- BWK Systemhaus GmbH, founded 1991, is a regional IT system house serving SMEs in Germany's Oberlausitz from offices in Zittau and Bautzen, providing managed IT services, cloud, unified communications, security, data protection, and print solutions.
- Ownership category
- akta.pro rank
BWK Systemhaus industry classification
Industry- Product category
- IT Managed Services
- NAICS
- Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Security Systems Services (56162)
- SIC
- Computer & Office Equipment (3570)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
Keywords
Where BWK Systemhaus is headquartered
LocationHeadquarters
- HQ city
- Zittau
- HQ country
- Germany
- HQ region
- Europe
Offices2 records
Markets served
BWK Systemhaus business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Managed IT Services: Recurring managed services billed on a monthly subscription basis, providing proactive monitoring, maintenance, and support of server, client, network, and security infrastructure. Customers choose between service contracts with hourly contingent blocks or flexible support by effort.
- Professional IT Services: Project-based professional services including IT infrastructure implementations, security deployments, UC integrations, and print/copy system installations. Billed hourly or by project scope.
- Data Protection / DPO Services: External Data Protection Officer (DPO) services and GDPR compliance consulting, sold as retainer or project engagements.
- Product Sales: Hardware and software product sales including servers, workstations, networking equipment, video surveillance systems, and print/copy devices from partner brands (Canon, Brother, HP, Dell, etc.). Revenue recognized on one-time transaction basis.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
BWK Systemhaus product offering
Product offeringCore offering
BWK Systemhaus is a regional German IT system house that delivers managed IT services, cloud services, telecommunications/unified communications, IT security, video surveillance, and print/copy/document solutions to small and medium-sized businesses in the Oberlausitz region of East Saxony. The company acts as a one-stop IT integrator, reselling and operating technology from third-party vendors (VMware, Microsoft, Sophos) and bundling consulting, deployment, and ongoing support for SME clients.
Product overview
BWK Systemhaus is an IT system house in Oberlausitz, Germany offering a comprehensive portfolio of IT services. The company provides IT infrastructure and managed services (IT-Lösungen & Infrastruktur) delivered via cloud, telecommunications with unified communications (Telekommunikation & Unified Communication), security technology and video surveillance (Sicherheitstechnik & Videoüberwachung), data protection and DPO services (Datenschutz / Datenschutzbeauftragter), and printing/copying systems with cost analysis (Druck- & Kopiersysteme with Balanced Deployment Analyse). Service and support offerings include managed services with 24/7 monitoring, remote maintenance, repair services, and measurement technical services. The company operates as a multi-vendor provider supporting technologies including VMware, Hyper-V, Veeam, Sophos, Trend Micro, Swyx, and Microsoft solutions.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services
Companies that use BWK Systemhaus
Customer profileNamed customers1 record
Segments1 record
Ideal customer profiles1 record
BWK Systemhaus technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
BWK Systemhaus partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and minor.
- HornetsecuritycoreSilver Partner with Hornetsecurity providing cloud email security, spam filtering, backup and recovery for Microsoft 365, security awareness training, and compliant email archiving. Hornetsecurity is a German-made cloud security platform.
- BrotherminorTechnology partner and reseller for Brother print and imaging devices. BWK offers Brother devices as part of its print/copy systems portfolio and Balanced Deployment analysis services.
- CanonminorAuthorized Canon dealer for imageRUNNER ADVANCE and imagePROGRAF product lines. Canon devices are featured prominently in BWK's print and copy systems offerings.
- DellminorPartner for Dell hardware including servers, workstations, and networking equipment, offered as part of BWK's IT infrastructure solutions.
- HP / Hewlett Packard Enterprise (HPE)minorPartner for HP/HPE hardware and enterprise solutions integrated into BWK's IT infrastructure offerings.
- Lancom SystemsminorGerman networking and VPN specialist partner providing network infrastructure components (firewalls, routers, access points) for BWK's IT solutions.
- MicrosoftcoreMicrosoft partner providing solutions including Microsoft 365, Teams, Azure, Windows Server, and related Microsoft enterprise platforms. BWK provides managed services and security for Microsoft environments and advises on Teams GDPR compliance.
- PanasonicminorPartner for Panasonic communication and security devices, including DECT phones and video surveillance equipment.
- SophoscoreSophos is a core security technology partner. BWK conducts Sophos Firewall workshops and provides Sophos XG Firewall deployments, email security, and endpoint protection solutions to customers.
- SwyxcorePremier unified communications partner. BWK offers Swyx IP telephony, VisualGroups call center solutions, and Swyx Cloud hosted PBX services. BWK has deep integration expertise across the Swyx product portfolio.
- TelenotminorGerman security technology partner for alarm systems and electronic security, integrated into BWK's security technology and video surveillance offerings.
- Trend MicrocoreSecurity technology partner for Trend Micro endpoint security, OfficeScan/Apex One, and advanced threat protection solutions. BWK provides deployment and managed services for Trend Micro products.
- VeeamcoreVeeam backup and recovery partner. BWK provides managed backup services using Veeam solutions and advises customers on Veeam Availability Suite updates and deployment.
- VMwarecoreVMware virtualization partner for server and client virtualization solutions (vSphere, Hyper-V, XenServer environments). BWK maintains, monitors, and supports customer VMware infrastructures.
Scale indicators3 records
Recent moves6 records
Expansion highlights4 records
BWK Systemhaus competitors and assessment
Company assessmentBroad incumbents
- Bechtle AG: Europe's largest IT system house with 70+ locations in Germany, offering IT infrastructure, managed services, and software/hardware reselling to SMEs and enterprises. Operates the same multi-vendor integrator model at much greater scale.
- Computacenter plc: European-wide IT infrastructure and managed services provider with significant German operations through the Computacenter AG & Co. oHG subsidiary. Comparable services portfolio (managed workplace, networking, security) at enterprise scale.
Direct peers
- msg systems AG: Munich-based IT consulting and services group serving insurance, banking, and public sector with a strong managed services and security practice. Comparable German IT system integrator profile with deep vendor relationships.
- Cancom SE: German-headquartered managed services and cloud provider serving SMEs and mid-market with Microsoft-centric infrastructure, UC, and managed security offerings. Direct overlap in cloud, UC, and managed services for German SME customers.
- ACP Holding AG: Germany-based IT solution provider offering managed services, cloud, security, and UC across multiple regional offices. Comparable multi-vendor (Microsoft, Sophos, Veeam, etc.) integrator model with SME/mid-market focus.
- Allgeier SE: German IT services group combining technology consulting, software, and managed services for mid-market and enterprise customers. Comparable vendor-agnostic integrator approach with German Mittelstand focus.
- SVA System Vertrieb Alexander GmbH: Mid-sized German IT system house headquartered in Wiesbaden, providing managed services, infrastructure, security, and UC solutions to enterprise and SME customers across Germany. Closely comparable multi-vendor integrator business model with similar vendor stack and German Mittelstand focus.
- q.beyond AG: German IT services company specializing in cloud, SAP, and managed services for SME and mid-market customers. Comparable in German SME focus, managed services portfolio, and Microsoft-centric technology stack.
- NetPlans GmbH: German managed IT services and cloud provider headquartered in Offenburg, serving SMEs with Microsoft, Sophos, and Veeam-based infrastructure solutions. Closely comparable in size, regional focus, and multi-vendor integrator model.
Others
- Hornetsecurity: German cloud email security, backup, and compliance vendor that is a Core technology partner of BWK (Silver Partner status). Adjacent ecosystem participant rather than direct competitor — represents an example of the third-party vendor ecosystem BWK depends on.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
BWK Systemhaus compliance and trust
Trust signalCompliance9 records
BWK Systemhaus financial estimates
Financial estimateRevenue estimate
Valuation estimate
BWK Systemhaus leadership team
Management profileNumber of profiles
Profiles2 records
BWK Systemhaus funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BWK Systemhaus M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BWK Systemhaus
What does BWK Systemhaus do?
BWK Systemhaus is a regional German IT system house that delivers managed IT services, cloud services, telecommunications/unified communications, IT security, video surveillance, and print/copy/document solutions to small and medium-sized businesses in the Oberlausitz region of East Saxony. The company acts as a one-stop IT integrator, reselling and operating technology from third-party vendors (VMware, Microsoft, Sophos) and bundling consulting, deployment, and ongoing support for SME clients.
Is BWK Systemhaus a public or private company?
BWK Systemhaus is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was BWK Systemhaus founded?
BWK Systemhaus was founded in 1991. It employs 1 to 10 people.
Where is BWK Systemhaus based?
BWK Systemhaus is headquartered in Zittau, Germany, in the Europe region.
How does BWK Systemhaus make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are professional IT Services, data Protection / DPO Services and product Sales.
Who are BWK Systemhaus's main competitors?
Broad incumbents on record are Bechtle AG and Computacenter plc. Direct peers are msg systems AG, Cancom SE, ACP Holding AG, Allgeier SE, SVA System Vertrieb Alexander GmbH, q.beyond AG and NetPlans GmbH. Hornetsecurity is listed as an others.
Does BWK Systemhaus have an API?
No public API is recorded for BWK Systemhaus.
What industry is BWK Systemhaus in?
BWK Systemhaus's product category is IT Managed Services. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony. Its NAICS code is 541513 and its SIC code is 3570.