City of Bossier City

Name

City of Bossier City

Legal name

City of Bossier City

Website

https://bossiercity.org

Company type

Public

Operating status

Operating

Headcount range

1–10 employees

Short description

City of Bossier City is a municipal government in Bossier Parish, Louisiana, serving approximately 57,000+ residents across police, fire, EMS, water utilities, public works, parks and recreation, and civic center services through a CivicPlus-powered digital engagement platform.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive Offices (92111), Water, Sewage and Other Systems (2213), Police Protection (922120), Fire Protection (922160), Executive, Legislative, and Other General Government Support (9211)

SIC

Water Supply (4941)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

Keywords

• Municipal government services
• Public safety services
• Water utility services
• Parks and recreation
• Civic engagement platform

Headquarters

HQ city

Bossier City

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Property Tax Revenue: Millage rates levied for city operations. Public hearing scheduled for September 9, 2025 to consider levying additional or increased millage rates. Estimated tax revenues to be collected from increased millage: $18,375,978. Amount of increase: $1,040,150.
2. Utility Billing Services: Water and utility billing services through partnership with Tyler Payments. Revenue generated through service fees including 3.50% credit card service fee and $0.95 for eChecks
3. Public Safety Services: Revenue from police officer and jailer positions, communications officers, and records clerks. Starting salaries listed with state supplemental pay for officers ($600/month)
4. Water System Operations: Public Utility Department providing water services with routine maintenance including disinfectant changes from chloramines to chlorine for nitrification control

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

City of Bossier City is a municipal government that provides public safety (police, fire, EMS), water and utility services, public works, parks and recreation, and civic center venue services to residents, businesses, and visitors of Bossier City, Louisiana. Through its CivicPlus-powered civic engagement portal, residents can manage utility billing, receive Notify Me alerts, access MyAccount features, and view council district mapping. Operations are funded through property tax millage and utility service fees.

Product overview

City of Bossier City's civic engagement platform is a unified web portal built on the CivicPlus framework, providing residents integrated access to multiple city services through a single website. The core portal serves as the main access point for all municipal services, complemented by the MyAccount module for personalized user experiences, the Notify Me notification system for community alerts, E-Services for online transactions and bill payment, Parks & Recreation for community facilities and programs, Mapping Services for geographic information, and the Civic Center for venue services. The platform uses Tyler Payments for payment processing integration.

Differentiator

Problem solved

Functional benefit

Brands

• Bossier City Police Department: Law enforcement department of the City of Bossier City
• Bossier City Fire Department
• Bossier City Fire Training Division

Products and services

• Bossier City Civic Engagement Portal Official municipal website and online portal providing residents access to city services, departments, online bill payment, meeting calendars, news alerts, and civic engagement tools. Built on the CivicPlus platform.
• Police Officer Services Public safety staffing position within the Bossier City Police Department. Listed starting monthly salary is $3,548 base plus $600 monthly State Supplemental pay; candidates must pass a physical fitness assessment and medical examination.
• Jailer I Services Corrections staffing position within the Bossier City Police Department with starting monthly salary of $3,548 plus incentives plus $600 monthly State Supplemental pay; part-time rate of $15 hourly; candidates must be 18+ years of age.
• Communications Officer Services Public safety communications/dispatch position with starting monthly salary of $3,500 plus incentives, and an additional $698 monthly for candidates with APCO Certification.
• Records Clerk Services Police records staffing position with starting monthly salary of $2,980 plus incentives; candidates must be at least 18 years of age.
• Fire Training Academy Firefighter, EMT, and paramedic training program offered through the Bossier City Fire Training Division. Operates from a 5850 Shed Road training facility with a 4-story tower, 2-story burn building, classrooms, and Emergency Operations Center capability. Staff are certified to teach for LSU Fire and Emergency Training Institute, American Heart Association, and Louisiana Bureau of EMS.
• Water Utility Services Public Utility Department water service for Bossier City residents and businesses, with routine maintenance that includes disinfectant changes from chloramines to chlorine for nitrification control. Water System earned an 'A' grade from the Louisiana Department of Health.
• Utility Billing Payments Online, autopay, and over-the-phone utility bill payment service processed through the Tyler Payments integration. Carries a 3.50% credit card service fee, $0.95 eCheck fee, and $0.50 per transaction for automated phone system payments.
• Civic Center Event Venue Bossier City Civic Center department hosting events, meetings, conferences, and community gatherings, with venue rental services for community and entertainment use.
• Parks and Recreation Services City-managed parks, recreational facilities, programs, activities, and community events for residents and visitors.
• Mapping and Geographic Services Geographic information system providing access to city maps, council district lookup, and spatial data through ArcGIS integration, with Google Maps and Bing Maps integrations for event and meeting locations.

Quantifiable outcome

• Water System earns 'A' grade from Louisiana Department of Health
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Tyler PaymentscoreTechnology or Integration · 6 August 2024Payment processing partner for utility billing. Beginning August 6, 2024, Bossier City offers customers online, autopay and over the phone payment options through Tyler Payments platform.
• Foundation Gaming Group (FGG)coreStrategic or Co-development Partner · 2 February 2023Foundation Gaming Group is the primary partner for the transformation of the former Diamond Jacks Casino property into a new land-based casino and entertainment complex. FGG is leading the project with ambitious design-build delivery method. The riverboat will be removed and the facility completely redesigned.
• AnderCorpcoreImplementation/ SI/ Consulting Partner · 2 February 2023General contractor for the Diamond Jacks Casino transformation project. Partnering with Foundation Gaming Group for the $60 million infrastructure project.
• LSU Health ShreveportcoreStrategic or Co-development Partner · 17 June 2020Partnership to host community COVID-19 testing. Bossier City Fire Department and LSU Health partnered to provide testing services during the pandemic.
• American Heart AssociationminorStrategic or Co-development PartnerBossier City Fire Department serves as an American Heart Association Training Center, conducting classes and training new instructors both in the department and community.
• Louisiana State University Fire and Emergency Training InstituteminorStrategic or Co-development PartnerFire Training Division staff certified to teach and evaluate in all areas of instruction for LSU Fire and Emergency Training Institute.
• CivicPluscoreTechnology or IntegrationWebsite platform provider powering the official Bossier City website with MyAccount features, Notify Me system, calendar management, and e-services capabilities.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Regional players

• City of Tyler, Texas: Mid-sized city in the neighboring east Texas region providing the same municipal service mix as Bossier City; meaningful comparison for cross-state benchmarking of public works and utility operations.
• Caddo Parish Government: Neighboring parish government in the Shreveport-Bossier MSA providing overlapping but jurisdictionally distinct public services; useful comparison for how parish-vs-city service allocation works in the Bossier City market.

Others

• CivicPlus: Vendor that powers Bossier City's civic engagement platform (MyAccount, Notify Me, calendar, e-services) and serves hundreds of similar municipalities; relevant as the platform/e-services infrastructure peer underpinning city digital operations.

Direct peers

• City of Monroe, Louisiana: North Louisiana municipal government operating police, fire, water utility, and public works departments serving a population of similar scale; relevant comparison for Bossier City's regional operating dynamics.
• City of Lafayette, Louisiana: Full-service Louisiana municipality offering police, fire, water/utility billing via CivicPlus-style platforms, parks and recreation, and a civic center - comparable service portfolio to Bossier City with similar digital engagement tools.
• City of Lake Charles: Mid-sized Louisiana municipal government providing the same core services (police, fire, water, public works, civic center) and of similar population scale, operating under parallel state regulatory and tax frameworks as Bossier City.
• City of Shreveport: Sister city of comparable size in the Shreveport-Bossier metropolitan area; provides the same mix of police, fire, water utility, and public works services across the Red River in Caddo Parish, making it the most directly comparable Louisiana municipal peer.
• City of Alexandria, Louisiana: Louisiana municipal government of comparable population offering police, fire, utility, and public works services; useful benchmark for service delivery, millage structure, and digital engagement in mid-sized Louisiana cities.
• Bossier Parish Government: Parish-level (county-equivalent) government whose jurisdiction overlaps and complements Bossier City; shares taxpayer base, infrastructure corridors, and emergency services responsibilities.

Broad incumbents

• City of Baton Rouge: Louisiana state-capital municipality operating a much larger version of Bossier City's service portfolio (police, fire, water utility, public works, civic engagement platform), useful as a scaling reference for governance and digital service operations.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/bossiercity
• YouTubeyoutube.com/channel/bossiercity
• Facebookfacebook.com/BossierCity
• LinkedInlinkedin.com/company/bossier-city-fire-department

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Bossier City