Conklin Office Furniture

What Conklin Office Furniture does

Conklin Office Furniture is a US-based, privately held office furniture retailer and eco-remanufacturer founded in 1981 and headquartered in Holyoke, Massachusetts, with 101-250 employees. The company operates a national distribution model serving businesses, facility managers, dealers/resellers, and educational institutions, with operational reach through a physical showroom, long-distance delivery logistics, an MHEC (Major Higher Education Corporation) vendor contract, and a dedicated sales team. Its core capability is the remanufacturing of pre-owned premium office furniture from brands such as Steelcase, Herman Miller, Knoll, Humanscale, and Haworth, which is cleaned, repaired, refinished, and resold with a 3-year warranty at up to 80% savings versus new retail pricing.

The company sells through a hybrid sales-led and product-led model, combining a named sales team for enterprise and dealer accounts with a self-service e-commerce website that supports filtering by condition, manufacturer, type, material, and color. Conklin also sells new office furniture under its proprietary Gateway Office Furniture sub-brand, including quick-ship seating, desks, tables, workstations, and soft seating collections (Feeding Hill, Blandford Hill, Cherry Hill, Skyline, Harvest Walnut, Designer White, Stretch). Online configurators for Steelcase Answer workstations, Stretch benching stations, and sit-stand desks allow customers to customize large orders directly. Complementary service revenue comes from installation, interior design, space planning, and furniture liquidation and removal.

The business spans multiple product categories: seating (7,500+ items), desks (550+), tables (350+), workstations and benching (700+), filing and storage (1,000+), accessories (300+), office pods, and appliances and wellness products. Revenue is generated through transactional product sales, with pricing provided via quote rather than publicly listed. The company supports LEED, WELL, and Living Building Challenge certification standards as a sustainability differentiator, targeting budget-conscious buyers who want premium commercial-grade furniture and customers with formal sustainability mandates. No public revenue, funding, or ownership disclosures are available.

Name

Conklin Office Furniture

Legal name

Conklin Office Furniture

Website

https://conklinoffice.com

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

101–250 employees

Short description

Conklin Office Furniture, founded in 1981 in Holyoke, Massachusetts, is a US national retailer and eco-remanufacturer of used and refurbished premium office furniture, selling Steelcase, Herman Miller, and Knoll brands at up to 80% savings alongside its own Gateway Office Furniture new line, serving businesses, facility managers, dealers, and educational institutions via MHEC contracts.

Ownership category

akta.pro rank

Product category

Commercial Office Furniture

NAICS

Office Furniture (including Fixtures) Manufacturing (3372), Reupholstery and Furniture Repair (81142), Showcase, Partition, Shelving, and Locker Manufacturing (337215), Office Furniture (except Wood) Manufacturing (337214)

SIC

Retail-Furniture Stores (5712), Miscellaneous Furniture & Fixtures (2590), Public Bldg & Related Furniture (2531)

akta.pro primary industry

Office Furniture (Used & Refurbished) Retail (CRAIANAK)

akta.pro secondary industries

Home Office Furniture Retail (Desks, Office Chairs, Bookcases, Filing/Storage) (CRAIAAAD), Office Furniture & Workspace Accessories Retail (CRALABAE), Office Furniture Moving, Installation & Reconfiguration (Systems Furniture) (HSAKAKAE)

Keywords

• Refurbished office furniture
• Commercial office seating
• Office workstations benching
• Eco-remanufactured furniture
• Corporate furniture solutions

Headquarters

HQ city

Holyoke

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. Used Office Furniture Sales: Primary revenue stream from selling refurbished, pre-owned office furniture sourced from premium manufacturers including Steelcase, Herman Miller, Knoll, Humanscale, and Haworth. Products include seating, desks, tables, workstations, filing and storage, and accessories. Items are cleaned, refurbished, and warranted (3-year warranty mentioned in reviews), offering up to 80% savings compared to new retail prices.
2. New Office Furniture Sales (Gateway Brand): Revenue from the company's proprietary Gateway Office Furniture brand, which includes new seating (Vito, Brode, SYS Chair, Nelly, Kaz, Lifty, etc.), desks, conference tables, training tables, occasional tables, storage solutions, and accessories. New products feature quick-ship availability and competitive pricing.
3. Configurable / Made-to-Order Products: Revenue from customizable workstation and desk configurators, including Steelcase Answer workstation configurator, Stretch benching configurator, and sit-stand desk configurator, allowing customers to specify layouts, finishes, and features.
4. Services (Installation, Interior Design, Space Planning, Liquidation): Conklin offers ancillary services including professional installation, interior design consultation, space planning, and furniture liquidation and removal, which complement the product sales revenue stream.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels9 records

Core offering

Conklin Office Furniture sells used, refurbished, and new commercial office furniture across seating, desks, tables, workstations, filing and storage, office pods, and accessories. The company eco-remanufactures premium brands such as Steelcase, Herman Miller, Knoll, Humanscale, and Haworth to like-new condition, complemented by its proprietary Gateway Office Furniture sub-brand with quick-ship configurable products. Ancillary services include installation, interior design, space planning, and furniture liquidation/removal.

Product overview

Conklin Office Furniture operates as an office furniture retailer and eco-remanufacturer offering new, used, and remanufactured commercial office furniture. The product portfolio spans seating (office chairs, conference chairs, side/guest chairs, lounge seating, stack chairs, stools), desks (sit-stand, L-shape, U-shape, reception desks), tables (conference, training, powered, cafeteria, occasional), workstations and benching, office pods (privacy booths, phone booths), filing and storage solutions, appliances and wellness products, and accessories. The company carries a vast inventory exceeding 7,500 seating items, 550 desks, 350 tables, 700 workstations, and 1,000+ storage items. Their own Gateway Office Furniture sub-brand offers quick-ship configurable products including the Skyline Series, Harvest Walnut Series, Designer White Series, and Stretch Series of desks, storage, and benching. The Steelcase Answer Workstations and multiple configurators (Sit-Stand Desk Configurator, Steelcase Answer Workstation Configurator, Stretch Benching Configurator) enable customized workspace solutions. Soft seating collections include Feeding Hill, Blandford Hill, and Cherry Hill. They feature complementary product lines including the SYS Chair, Vito, Vito Jr., Vegan Vito, Brode, Nelly, Kaz, and Lifty seating options.

Differentiator

Problem solved

Functional benefit

Brands

• Gateway Office Furniture: A brand extension launched approximately 3-4 years ago offering quick-ship office furniture options with fast turnaround times, designed to complement the company's sustainable remanufactured offerings.

Products and services

• Office Seating Category covering ergonomic office chairs, conference chairs, side and guest chairs, lounge seating, stack chairs, cafeteria chairs, stools, and chair parts/replacement components. Inventory exceeds 7,500 items from premium brands plus the Gateway line.
• Office Desks Office desks including sit-stand desks, desk sets, L-shaped, U-shaped, executive, and reception desks. Over 550 desks in stock.
• Office Tables Conference tables, training tables, powered tables, cafeteria tables, and occasional tables for collaboration. Over 350 tables in stock.
• Workstations and Benching Flexible workstation and benching solutions for modern office environments. Over 700 workstations and benching units available.
• Office Pods Privacy booths and phone booths for calls, meetings, and quiet focus in modern offices.
• Filing and Storage Filing cabinets, pedestals, storage cabinets, credenzas, bookcases, and storage lockers. Over 1,000 items available.
• Appliances and Wellness Kitchen appliances and gym equipment for office break rooms and wellness areas.
• Workspace Accessories Monitor arms, power and data solutions, lighting, privacy dividers, office organization items, display boards, and podiums. Over 300 accessories available.
• Gateway Office Furniture Brand Proprietary Conklin product line of new commercial office furniture including the Skyline, Harvest Walnut, Designer White, and Stretch Series of desks, storage, conference tables, and benching, plus the Vito, SYS, Brode, Nelly, Kaz, and Lifty seating families.
• Steelcase Answer Workstations Flexible frame-and-tile workstation system featuring customizable configurations, choice of fabrics, laminates, markerboards, or frameless glass screens, and multiple panel heights.
• Sit-Stand Desk Configurator Guided configuration tool for sit-stand desks with options for layouts, finishes, and features.
• Steelcase Answer Workstation Configurator Online tool to configure Steelcase Answer workstations with custom layouts, fabrics, and options.
• Stretch Benching Configurator Guided configurator for Stretch benching workstations with options for layouts, finishes, and collaborative workspace features.
• Feeding Hill Soft Seating Collection Soft seating collection featuring sofas, club chairs, and loveseats in various color options.
• Blandford Hill Soft Seating Collection Soft seating collection featuring sofas, club chairs, and loveseats with minimalist design.
• Cherry Hill Soft Seating Collection Soft seating collection featuring sofas, club chairs, and loveseats in various fabric options.
• Eco-Remanufacturing Service Systematic restoration of pre-owned premium office furniture through cleaning, component replacement, structural repair, and cosmetic refinishing to bring furniture back to like-new condition, supporting LEED, WELL, and Living Building Challenge certifications.
• Installation Service Professional installation of office furniture for commercial customers.
• Interior Design Service Interior design consultation for office spaces, supporting workspace planning and aesthetic decisions.
• Space Planning Service Workspace space planning services to optimize office layouts and furniture placement.
• Liquidation and Removal Service Furniture liquidation and removal services for offices transitioning or downsizing.

Quantifiable outcome

• Premium office furniture brands like Steelcase, Herman Miller, Knoll, Haworth, and Humanscale available at up to 80% savings compared to new retail prices
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• MHEC (Major Higher Education Corporation)coreChannel Partner/ Reseller/ DistributorConklin Office Furniture is an MHEC vendor, enabling the company to supply office furniture to educational institutions through the MHEC consortium purchasing program. The partnership also includes Candy MHEC pricing for dealers.

Scale indicators10 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Steelcase: Steelcase is the largest US office furniture manufacturer and a primary source of premium workstations, seating, and architectural products that Conklin remanufactures and resells. It competes indirectly through its own OEM-new product line and increasingly through direct pre-owned and circular take-back initiatives.
• Office Depot: Office Depot is a large office supplies and furniture retailer serving SMBs and enterprise contracts. It competes with Conklin in the new budget and mid-market office furniture category, including desks, chairs, and workspace accessories, but does not specialize in premium remanufactured products.
• MillerKnoll (Herman Miller + Knoll): MillerKnoll is the merged entity of Herman Miller, Knoll, and other premium contract furniture brands — a primary supplier of the remanufactured inventory Conklin services and a broad incumbent in new office furniture, increasingly active in certified pre-owned and circular resale channels.
• Haworth: Haworth is a global office furniture manufacturer whose seating, systems, and architectural products (including the Patterns of Space line) appear regularly in Conklin's remanufactured inventory. Haworth also operates its own pre-owned and sustainability programs, putting it in partial overlap with Conklin's circular model.

Emerging players

• Green Standards: Green Standards is a circular-economy service provider that helps corporations redeploy, donate, or resell surplus office furniture to maximize value and sustainability credit. It overlaps with Conklin's liquidation and remanufacturing flow by interacting with the same decommission inventory pool.
• Branch Furniture: Branch is a digitally native office furniture company selling ergonomic chairs, desks, and partitions direct-to-consumer and to businesses. It overlaps with Conklin in ergonomic seating and sit-stand desks but targets a younger, hybrid-first buyer with new rather than refurbished product.

Regional players

• Premier Office Furniture: Premier Office Furniture is a regional new and used office furniture dealer that buys, sells, and liquidates commercial furniture inventories in the Mid-Atlantic. It overlaps with Conklin in used premium-brand inventory and dealer-style contract sales to local businesses and institutions.

Others

• IKEA (IKEA for Business): IKEA's IKEA for Business program is a budget-priced adjacent furniture retailer serving small offices, home offices, and SMB buyers. It is comparable to Conklin only at the very low end of price-sensitive single-item purchases and does not directly compete in premium remanufactured commercial seating or systems furniture.

Direct peers

• Crandall Office Furniture: Crandall Office Furniture is a US-based remanufacturer and retailer of new and used office furniture from premium brands such as Steelcase, Herman Miller, Haworth, and Knoll — closely mirroring Conklin's core model of refurbishing, reconfiguring, and reselling commercial office seating and workstations with warranty.
• National Office Liquidators: National Office Liquidators purchases and resells used office furniture from commercial closures, lease exits, and corporate surpluses in bulk — directly competing for the same decommissioned inventory pool that Conklin relies on to refurbish premium-brand furniture.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/user/conklinoffice
• Facebookfacebook.com/conklin-office-furniture-473045202790613
• LinkedInlinkedin.com/company/conklin-office-furniture
• Instagraminstagram.com/conklinoffice

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Conklin Office Furniture