Proceon
Proceon is a Kirkland, Washington-based managed IT services provider founded in 1995, delivering vendor-independent outsourced IT support—establishment, maintenance, optimization, and connectivity—to small and mid-sized businesses across the U.S. West Coast via subscription-based hourly tier packages.
- Company typePrivate
- Founded1995
- HeadquartersKirkland, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Proceon does
Proceon Systems Technology Group is a privately held managed IT services provider founded in 1995 and headquartered in Kirkland, Washington (Seattle metro). The company operates as an outsourced IT department for small and mid-sized businesses along the U.S. West Coast, with a stated value proposition of vendor-independent advisory—claiming allegiance to clients rather than to specific software or hardware vendors such as Microsoft, Oracle, Apple, or open-source providers. Its offering is structured around four service categories: establishing IT infrastructure (hardware/software selection, custom development, web/e-commerce hosting, business email with security and SPAM filtering), maintaining IT operations (help desk, support for 20+ operating systems, 24/7 monitoring, onsite and/or offsite backup), streamlining IT (application management, employee training and documentation, systems migration and consolidation), and connecting IT (offsite/onsite/hybrid cloud, VPN/remote access, and mobile device management across Android, iOS, Windows, Blackberry, and Symbian platforms). A customer portal provides access to documentation, training materials, and custom dashboards built per client.
The company monetizes primarily through recurring subscription-based managed service agreements. Pricing is organized into approximately ten tiers calibrated to monthly hour commitments ranging from 10 hours to 160+ hours, with discount rates scaling from roughly 33% to 54% relative to standard hourly rates, billed monthly. Go-to-market is sales-led and direct: free consultations, phone and email contact, client testimonials and case studies, and a LinkedIn corporate page. Customer references on the website include an online HVAC training center (engaged since 2004), a petrochemical consulting firm, and a regional construction company.
Proceon is a small operation with 1–10 employees, no disclosed venture or private-equity funding, no M&A activity, no partnerships or alliances, no patents or trademarks, and no industry certifications on record. The website footer carries a 2016 copyright, no management team is publicly identified, and there is no evidence of proprietary technology, AI/ML capability, or platform IP beyond a standard customer portal.
Proceon firmographics
Firmographics- Name
- Proceon
- Legal name
- Proceon Systems Technology Group
- Website
- https://proceon.com
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Proceon is a Kirkland, Washington-based managed IT services provider founded in 1995, delivering vendor-independent outsourced IT support—establishment, maintenance, optimization, and connectivity—to small and mid-sized businesses across the U.S. West Coast via subscription-based hourly tier packages.
- Ownership category
- akta.pro rank
Proceon industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE)
- akta.pro secondary industry
- Service Desk & ITSM Outsourcing (BPAEAMAF)
Keywords
Where Proceon is headquartered
LocationHeadquarters
- HQ city
- Kirkland
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Proceon business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- IT Managed Services: Proceon provides comprehensive IT support and managed services as a full-service IT department, offering various support packages with different hourly commitment levels to suit business needs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Full time support - 160+ hours/month |
| Subscription | Monthly | Large support - 40 hours/month |
| Subscription | Monthly | Medium support - 20 hours/month |
| Subscription | Monthly | Enhanced support - 10 hours/month |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Proceon product offering
Product offeringCore offering
Proceon provides outsourced full-service IT department services to West Coast businesses, covering four integrated service categories: establishing IT infrastructure (hardware/software selection, custom development, hosting), maintaining IT (help desk, 24/7 monitoring, backup), streamlining IT (apps management, training, migration, consolidation), and connecting IT (cloud infrastructure, VPN/remote access, mobile device management). The company acts as a vendor-independent IT partner rather than reselling specific vendor products.
Product overview
Proceon is a Seattle-based full-service IT solutions provider offering four integrated service categories: Establish Your IT (new IT setup and refresh), Maintain Your IT (ongoing support and monitoring), Streamline Your IT (optimization and consolidation), and Connect Your IT (cloud and remote access). The company acts as an outsourced IT department, providing hardware/software selection, cloud infrastructure (private, public, hybrid), remote access, mobile device management, help desk support, backup services, systems migration, and consolidation. Their services are delivered through a vendor-independent approach, supporting Microsoft, Oracle, Apple, open-source, and proprietary solutions.
Differentiator
Problem solved
Functional benefit
Products and services
- Establish Your IT
Companies that use Proceon
Customer profileNamed customers3 records
Segments2 records
Ideal customer profiles1 record
Proceon technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Proceon partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights2 records
Proceon competitors and assessment
Company assessmentDirect peers
- Corsica Technologies: US managed IT services and cybersecurity firm focused on SMB and mid-market clients. Mirrors Proceon's full-service IT department model with managed support, cloud, and connectivity, and competes for the same type of SMB customer.
- Ntiva: Mid-Atlantic and national managed IT services and cloud provider for SMBs. Comparable to Proceon in offering outsourced IT, help desk, cloud, and connectivity services on a subscription basis to small and mid-sized businesses.
- Dataprise: US managed IT services and cybersecurity provider serving SMB and mid-market clients across multiple US geographies. Directly comparable to Proceon as a full-service outsourced IT department with subscription support tiers and a similar SMB customer profile.
- SecureNet Information Technology: West Coast and US managed IT services provider for SMBs. Highly comparable to Proceon on outsourced IT, help desk, cloud, and vendor-independent advisory positioning.
Broad incumbents
- Rackspace Technology: Large global managed cloud and IT services provider offering cloud infrastructure, managed hosting, and end-to-end IT operations across multiple platforms. Overlaps with Proceon's cloud, connectivity, and managed infrastructure services but at a vastly larger scale and broader enterprise customer base.
- Accenture (Managed Services): Global IT services and managed services business spanning systems integration, cloud, and IT operations. Touches Proceon's outsourced IT and systems integration space but serves enterprise clients primarily.
- Computacenter: European-headquartered IT services and managed services provider with US operations. Comparable in offering outsourced IT, end-user computing, and managed services, but at significantly larger scale and broader enterprise scope.
- CDW (Small Business / Managed Services): Major US IT solutions and services reseller with growing managed services practice for SMBs. Overlaps with Proceon in providing IT support, cloud, and connectivity to small businesses, particularly through partner-led delivery.
Regional players
- Kforce (Kforce Managed Services): US staffing and managed services firm with IT service offerings for SMB and mid-market clients. Comparable to Proceon on outsourced IT and support services, though larger and more diversified.
- CompuNet Business Group: US-based managed IT services and consulting firm serving SMBs in the West and Pacific Northwest. Strong geographic and product overlap with Proceon as a regional outsourced IT department alternative.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Proceon social profiles
Digital presenceProceon financial estimates
Financial estimateRevenue estimate
Valuation estimate
Proceon leadership team
Management profileNumber of profiles
Proceon funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Proceon M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Proceon
What does Proceon do?
Proceon provides outsourced full-service IT department services to West Coast businesses, covering four integrated service categories: establishing IT infrastructure (hardware/software selection, custom development, hosting), maintaining IT (help desk, 24/7 monitoring, backup), streamlining IT (apps management, training, migration, consolidation), and connecting IT (cloud infrastructure, VPN/remote access, mobile device management). The company acts as a vendor-independent IT partner rather than reselling specific vendor products.
Is Proceon a public or private company?
Proceon is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Proceon founded?
Proceon was founded in 1995. It employs 1 to 10 people.
Where is Proceon based?
Proceon is headquartered in Kirkland, United States, in the North America region.
How does Proceon make money?
One revenue line is on record: IT Managed Services.
Who are Proceon's main competitors?
Direct peers on record are Corsica Technologies, Ntiva, Dataprise and SecureNet Information Technology. Broad incumbents are Rackspace Technology, Accenture (Managed Services), Computacenter and CDW (Small Business / Managed Services). Regional players are Kforce (Kforce Managed Services) and CompuNet Business Group.
Does Proceon have an API?
No public API is recorded for Proceon.
What industry is Proceon in?
Proceon's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAMAE, End-User Computing Outsourcing (EUC / Desktop Services), with a secondary code of BPAEAMAF, Service Desk & ITSM Outsourcing. Its NAICS code is 54151 and its SIC code is 7370.