Copper Star Home Medical Supplies

What Copper Star Home Medical Supplies does

Copper Star Home Medical Supplies (dba Copper Star Home Medical) is an Arizona-based durable medical equipment (DME) retailer operating four physical showrooms across the Phoenix metropolitan area (Mesa, Phoenix, Surprise, Tempe) alongside a direct e-commerce website. Founded in 2016 and headquartered in Mesa, the company distributes a broad DME catalog spanning oxygen and respiratory equipment (concentrators, nebulizers, CPAP machines and masks), mobility products (power chairs, scooters, manual wheelchairs, walkers, canes, crutches), breast pumps, lift chairs, hospital beds and mattresses, plus bathroom safety, compression, continence care, orthopedic supports, physical therapy supplies, and aids to daily living. The operational technology is a standard retail/WordPress-style e-commerce stack with online rental booking, HSA/FSA payment eligibility, financing integration through Mountain America Credit Union, and an OpenStreetMap-powered store locator; no proprietary AI or data systems are disclosed.

The business model combines one-time retail equipment sales at published unit prices (e.g., Go Go Super Portable Scooter at $3,199, G3X CPAP at $1,182.95, VivaLift Metro 2 Lift Chair at $1,639.95, BabyBuddha 2.0 at $349.99) with short- and long-term equipment rentals booked online or in-store, insurance-billed DME procurement through Medicare, Aetna, Cigna, and other major payers, a recurring Resupply Program for CPAP consumables, and an event-rentals business serving the Arizona State Fair, NASCAR, and other large public events. ACHC accreditation underwrites payer-network access. The customer base is fully fragmented across individual home-care patients, new mothers, post-surgical recovery patients, and event organizers, with no disclosed anchor enterprise contracts.

Copper Star earns revenue through (1) one-time DME sales, (2) recurring equipment rentals with durations ranging from days to months, (3) recurring consumables via the Resupply Program, (4) insurance reimbursement for eligible equipment across Medicare and commercial networks, (5) event-rental contracts, and (6) financing-driven equipment sales through MACU installment plans. The go-to-market emphasizes in-store one-on-one consultation from certified staff as the key differentiator against online-only DME competitors, supported by digital marketing on Facebook, Instagram, LinkedIn, and YouTube, plus a robust Google Reviews presence.

Name

Copper Star Home Medical Supplies

Legal name

Copper Star

Website

https://valleymedicalsupplies.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Short description

Copper Star Home Medical Supplies is an Arizona-based durable medical equipment retailer operating four Phoenix-metro showrooms (Mesa, Phoenix, Surprise, Tempe) and an e-commerce site, selling and renting mobility, respiratory, lift chair, hospital bed, and breast pump products to individual home-care patients, with ACHC accreditation enabling in-network Medicare, Aetna, and Cigna billing.

Ownership category

akta.pro rank

Product category

Home Medical Equipment Retail

SIC

Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047)

akta.pro primary industry

Durable Medical Equipment (DME) Sales & Rentals (HSABAKAA)

akta.pro secondary industry

Durable Medical Equipment (DME) & Home Health Distribution (CRAOAHAF)

Keywords

• Durable medical equipment
• Home medical supplies
• Medical equipment rental
• Mobility equipment retail
• Respiratory therapy equipment

Headquarters

HQ city

Mesa

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Medical Equipment Sales: One-time sale of durable medical equipment including oxygen concentrators, CPAP machines and masks, mobility products (power chairs, scooters, wheelchairs, walkers), breast pumps, lift chairs, hospital beds, bathroom safety, compression garments, continence care, orthopedic supports, physical therapy supplies, and daily living aids. Products sold at retail price points; some items may be partially covered by insurance.
2. Medical Equipment Rentals: Short- and long-term rental of medical equipment including oxygen/respiratory devices, CPAP machines, power scooters, manual wheelchairs, transport chairs, patient lifts, lift chairs, hospital beds and mattresses. Rentals are booked online or in-store and target patients with temporary needs, post-surgical recovery, or event-based use. Rental durations range from days to months.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Copper Star Home Medical Supplies is a regional retailer and renter of durable medical equipment (DME) operating four physical storefronts across the Phoenix metropolitan area in Arizona alongside an e-commerce website. It sells, rents, and supports home-use medical equipment spanning oxygen and CPAP therapy, mobility aids, breast pumps, lift chairs, hospital beds, bathroom safety, compression, continence care, orthopedic supports, physical therapy supplies, and daily living aids, complemented by insurance billing services, delivery, resupply, and an online Help Center.

Product overview

Copper Star Home Medical Supplies is a retail medical equipment provider offering a comprehensive portfolio of durable medical equipment, consumable supplies, and rental services across Arizona. The product lineup centers on core medical equipment categories (oxygen/CPAP therapy, mobility aids, lift chairs, hospital beds, bathroom safety, compression, continence care, orthopedic supports, physical therapy equipment, and daily living aids) complemented by featured branded products like Pride Mobility scooters and lift chairs, React Health CPAP machines, and BabyBuddha breast pumps. The company operates both a retail sale model and an extensive rental program covering respiratory equipment, wheelchairs, scooters, and hospital beds for short-term or long-term needs. Additional services include event equipment rentals, Home Express delivery, a Resupply Program for ongoing needs, insurance verification assistance, and a Help Center for customer education.

Differentiator

Problem solved

Functional benefit

Products and services

• Oxygen Equipment Complete oxygen therapy solutions including oxygen concentrators, nebulizers, and related accessories for individuals requiring respiratory support at home.
• CPAP Machines and Masks CPAP devices and masks for sleep apnea treatment, delivering consistent airflow for restful sleep; suitable for individuals prescribed CPAP therapy.
• Mobility Equipment Mobility aids including power chairs, scooters, manual wheelchairs, transport chairs, canes, crutches, and walkers for individuals needing enhanced independence at home or in the community.
• Breast Pumps Breast pumps available in insurance-covered, portable, and stationary options including hands-free designs for new mothers needing to express milk.
• Lift Chairs Recliner lift chairs in standard, luxury fabric, and heated/massage varieties that assist with sitting and standing for users with limited mobility.
• Hospital Beds Hospital beds available for purchase or rental, including bed packages, mattresses, bedding, and safety rails for home-based recovery.
• Bathroom Safety Products Bathroom safety equipment including bath/shower safety items and toilet safety solutions designed to prevent falls and injuries at home.
• Compression Products Compression wear including knee-high and thigh-high stockings, panty hose, and related accessories for circulation support.
• Continence Care Products Continence care supplies for men and women, including bed pads for incontinence management.
• Orthopedic Products Orthopedic support products for upper and lower body recovery and pain management.
• Physical Therapy Equipment Physical therapy supplies including cold/hot packs, exercise bands, gait belts, and other rehabilitation equipment for at-home therapy.
• Aids to Daily Living Daily living aids for home and vehicle use to assist with independence and accessibility.
• Medical Equipment Rental Program Short-term and long-term rental program for medical equipment including oxygen equipment, CPAP machines, power scooters, wheelchairs, lift chairs, hospital beds, and accessories. Bookable online or in-store for temporary, recovery, or trial use.
• Event Rentals Bulk medical equipment rental for large public events such as the Arizona State Fair, NASCAR, county fairs, Fan Fusion, and other regional community gatherings requiring medical support equipment.
• Home Express Delivery Service Expedited home medical equipment delivery and setup service providing quick access to needed supplies for customers across the service area.
• Resupply Program Automatic recurring resupply program for ongoing consumable medical needs such as CPAP accessories and other repeat-use items.
• Insurance Verification and Claims Assistance Insurance eligibility verification and claims assistance supporting Medicare, Aetna, Cigna, and most major insurance providers for in-network equipment purchases and rentals.
• Help Center and Equipment Repair Services Online educational resource center providing equipment guides, getting-started tutorials, maintenance instructions, troubleshooting help, and safety compliance information, complemented by local repair and maintenance services for purchased equipment.

Quantifiable outcome

• 4.8/5 Google star rating based on multiple customer reviews highlighting staff expertise, product quality, and service excellence.

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

Three partnerships are on record, tiered core.

• MedicarecoreOthersFederal health insurance program accepted at Copper Star for qualifying durable medical equipment purchases and rentals for eligible beneficiaries.
• AetnacoreOthersMajor commercial health insurance provider accepted for covered medical equipment, enabling in-network purchasing for Aetna members.
• CignacoreOthersMajor commercial health insurance provider accepted for covered medical equipment, enabling in-network purchasing for Cigna members.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• 1800wheelchair: 1800wheelchair is a direct-to-consumer mobility DME retailer selling power chairs, scooters, wheelchairs, and daily living aids online. It competes with Copper Star on the mobility and daily-aid product categories through a digital-first model.
• National Seating & Mobility: National Seating & Mobility (NSM) is a mobility-focused DME provider specializing in complex rehab and standard power/manual wheelchairs. It overlaps directly with Copper Star's mobility equipment category and serves a similar patient base.
• Aeroflow Healthcare: Aeroflow is a DME provider that combines direct-to-consumer e-commerce with strong insurance billing across Medicare and commercial payers for respiratory, mobility, and breast pump products — closely mirroring Copper Star's mix of cash sales, rentals, and in-network reimbursement.
• Numotion: Numotion is a national mobility DME provider focused on complex rehab technology, power wheelchairs, and seating. It is comparable to Copper Star's mobility category offering and competes for similar patient referrals.

Broad incumbents

• AdaptHealth: AdaptHealth is a publicly traded national DME provider with a similar product mix (sleep, respiratory, mobility, home medical) and a payor-driven revenue model. It competes for the same patients and referral sources as Copper Star at national scale.
• Lincare: Lincare (a Linde business) is one of the largest U.S. respiratory-focused DME providers, supplying oxygen, CPAP, and home respiratory equipment. It overlaps heavily with Copper Star's oxygen and CPAP categories and has substantially larger scale and payer reach.
• Byram Healthcare: Byram Healthcare is a national DME distributor with strong payer relationships, focused on urology, ostomy, wound care, and incontinence supplies. It overlaps with Copper Star's continence care and compression categories and competes for similar insurance-covered DME demand.
• Rotech Healthcare: Rotech is a national DME provider with a strong respiratory and sleep therapy focus. It competes with Copper Star in oxygen, CPAP, and related home respiratory equipment across multiple U.S. markets.
• Apria Healthcare: Apria (now part of Owens & Minor) is a national DME distributor offering respiratory, sleep, and home medical equipment across all 50 states. It overlaps with Copper Star across oxygen, CPAP, and mobility but operates at much greater scale with broad hospital referral contracts.

Regional players

• Handi Medical Supply: Handi Medical Supply is a multi-location regional DME retailer based in the Upper Midwest offering mobility, respiratory, and daily living products. It is comparable to Copper Star as a similarly sized regional DME retailer with multiple storefronts and insurance billing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@CopperStarHomeMedical
• Facebookfacebook.com/copperstarmedical
• LinkedInlinkedin.com/company/copperstar-home-medical-supplies
• Instagraminstagram.com/copperstarmedical
• Xx.com/CopperStarHMS

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Copper Star Home Medical Supplies