City of Bloomington

Municipal Government Servicesbloomingtonil.gov

City of Bloomington, Illinois is a municipal government serving approximately 78,283 residents in Central Illinois through 20+ departments, delivering utilities, public safety, permitting, economic development, and community services via conventional civic technology platforms and a centralized service hub.

Company typePublic
Founded1831
HeadquartersBloomington, United States
Headcount501–1,000
GTM typeB2B and B2C
OfferingServices

What City of Bloomington does

City of Bloomington, Illinois is a municipal government serving approximately 78,283 residents in Central Illinois, located at the intersection of Interstates 39, 55, and 74, 64 miles northeast of Springfield and 125 miles southwest of Chicago. The city is governed by Mayor Dan Brady and a 9-member City Council representing nine wards, and provides the full suite of municipal services — police, fire (five stations), public works, parks and recreation (including Miller Park Zoo and Bloomington Ice Center), water/sewer/storm water/solid waste utilities, libraries, development services, and a performing arts venue — through 20+ departments.

Its core technology infrastructure is conventional civic technology rather than differentiated platforms: ArcGIS-based GIS systems tracking infrastructure conditions, pavement ratings, snow removal routes, and school walking routes; an online portal for utility billing, permitting, and service requests powered by Invoice Cloud; a transparency portal; and the myBloomington mobile application for citizen concern reporting. Centralized service delivery is handled at 'The Hub' in the Government Center at 115 E. Washington St., supplemented by phone, online, and mobile channels.

Revenue is generated through a diversified municipal mix: property tax, sales tax, utility fees (water, sewer, storm water, solid waste), more than 30 license and permit categories (liquor, video gaming, building, special event), local taxes (Food & Beverage, Hotel/Motel, Package Liquor, Amusement, Local Motor Fuel, Short-Term Rental, Vehicle Use), and ordinance fines. The customer base consists of three segments — city residents, businesses (including major employers State Farm, Country Financial, Ferrero North America, Beer Nuts, and Afni), and visitors — within the city's geographic jurisdiction.

City of Bloomington firmographics

Firmographics

Name: City of Bloomington
Legal name: City of Bloomington, Illinois
Website: https://bloomingtonil.gov
Company type: Public
Founded year: 1831
Operating status: Operating
Headcount range: 501–1,000 employees
Short description: City of Bloomington, Illinois is a municipal government serving approximately 78,283 residents in Central Illinois through 20+ departments, delivering utilities, public safety, permitting, economic development, and community services via conventional civic technology platforms and a centralized service hub.
Ownership category
akta.pro rank

City of Bloomington industry classification

Industry

Product category: Municipal Government Services
NAICS: Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (221310), Utilities (221)
SIC: Water Supply (4941), Sanitary Services (4950), Services-To Dwellings & Other Buildings (7340)
akta.pro primary industry: Mayor/City Manager & General Administration (BPAIACAA)
akta.pro secondary industries: Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Municipal Tax & Revenue Administration (Local) (BPAIACAD), Economic Development & Business Licensing (Local) (BPAIACAN), Stormwater Management & MS4 Compliance Services (BPALAMAL), Public Works / In-House Municipal Collection Operations (EUAIAAAF)

Keywords

Municipal government services
Utility billing services
Public safety services
Permits and licensing
Parks and recreation

Where City of Bloomington is headquartered

Location

Headquarters

HQ city: Bloomington
HQ country: United States
HQ region: North America

Offices1 record

Markets served

City of Bloomington business model

Business model

GTM type: B2B and B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Others

Revenue model

Property Tax: Property taxes collected from residential and commercial properties within city limits
Sales Tax: Local sales tax revenue from retail transactions within the city
Utility Fees: Revenue from water, sewer, storm water, and solid waste services billed monthly to residents and businesses
Business Licenses and Permits: Fees from over 30 business licenses and permits including liquor licenses, video gaming licenses, building permits, and special event permits
Local Taxes: Various local taxes including Food & Beverage Tax, Hotel/Motel Tax, Package Liquor Tax, Amusement Tax, Local Motor Fuel Tax, Short Term Rental Tax, and Vehicle Use Tax
Fines and Violations: Revenue from ordinance violations, parking tickets, and administrative court fines

Pricing tiers

Model	Billing	Price
Usage-based	Monthly	Utility Billing - Water, Sewer, Storm Water, Solid Waste
Unit Pricing	Pay-as-you-go	FOIA Request Fees

Distribution channels4 records

Marketing channels6 records

City of Bloomington product offering

Product offering

Core offering

City of Bloomington is a municipal government providing core public services to approximately 78,283 residents and local businesses, including utility billing (water, sewer, storm water, solid waste), public safety (police and fire), permits and licensing, parks and recreation, public works, economic development, and community assistance programs. Services are delivered through in-person counters (The Hub), an online portal, a mobile app (myBloomington), and phone channels, all funded primarily by property tax, sales tax, utility fees, and business license/permit revenue.

Product overview

City of Bloomington operates a municipal government services portal offering a range of public services including utility billing and payments (Hub Utility Billing), solid waste collection, permits and licensing, public safety (police and fire departments), parks and recreation, development and engineering services, and community assistance programs. The city's digital presence includes an online services portal at bloomingtonil.gov, the myBloomington app for reporting concerns, and various GIS-based tools for infrastructure and public information.

Differentiator

Problem solved

Functional benefit

Products and services

Utility Billing Services
Solid Waste Collection
Permits and Licensing
Police Services
Fire Services
Parks and Recreation
Water and Sewer Services
Economic Development Services
FOIA Request Processing
Municipal Electric Aggregation

Companies that use City of Bloomington

Customer profile

Named customers5 records

Segments3 records

Ideal customer profiles3 records

City of Bloomington technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Feature1 record

City of Bloomington partnerships and signals

Strategic signal

Partnerships

Eleven partnerships are on record, tiered core and major.

Bloomington-Normal Economic Development Council (BN EDC)coreStrategic or Co-development PartnerThe BN EDC grows the local economy by assisting with local business expansion, recruiting new businesses, and encouraging entrepreneurship. They administer the Enterprise Zone program and provide site selection assistance.
Illinois Department of Commerce and Economic Opportunity (DCEO)majorStrategic or Co-development PartnerState agency providing resources for starting or growing businesses including startup resources, small business resources, licenses, taxes, census data, workforce development, and incentive programs.
Small Business Administration (SBA)majorStrategic or Co-development PartnerFederal agency offering free online education through SBA Learning Center with courses to assist businesses of all sizes.
Illinois Small Business Development Center (SBDC) at Illinois Wesleyan UniversitycoreStrategic or Co-development PartnerProvides no-cost business counseling, educational events, and business research and planning services to local businesses.
McLean County Chamber of CommercecoreChannel Partner/ Reseller/ DistributorMembership organization serving over 900 businesses with educational opportunities, professional development, advocacy, healthcare solutions, and solo-preneur sessions.
Bloomington-Normal Water Reclamation DistrictcoreOthersPartner for wastewater services - businesses must contact BNWRD for information on fees and plan review.
Central Illinois Regional AirportmajorOthersOne of the fastest growing airports in the nation, servicing commuter, corporate, and private aircraft with major airline connections.
Ameren (Electricity Distribution)coreOthersElectricity distribution provider for city residences and businesses. Current municipal aggregation supplier through June 2026.
Direct Energy Services / Constellation New EnergymajorOthersCurrent and future electricity suppliers for the city's municipal aggregation program providing bulk pricing for residents and small commercial customers.
Downtown Bloomington AssociationcoreStrategic or Co-development PartnerSupports downtown business and customers, advertisers, and public/private projects, promoting business development and retention. Hosts over 80 events annually.
Bloomington-Normal Convention and Visitors BureaumajorStrategic or Co-development PartnerPromotes tourism and conventions for the Bloomington-Normal area.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

City of Bloomington competitors and assessment

Company assessment

Broad incumbents

City of Madison, WI: Larger Midwest university-anchored municipal government (~270K residents) running an unusually broad digital-services and utility portfolio. Madison is a useful aspirational benchmark on the technology and resident-engagement dimension, where Bloomington's GIS/portal investments are pointed.
City of Springfield, IL: State capital of Illinois and the largest direct Illinois peer (~114K residents). Operates a much broader public-sector portfolio due to capital functions, but provides a benchmark for utility-pricing scale and intergovernmental funding flows relevant to Bloomington.

Regional players

City of Lafayette, IN: Mid-sized Midwest city (~70K) anchored by a major research university and adjacent to a larger metro (Greater Lafayette). Comparable in employer mix, utility operations, and intermodal access (I-65), with similar growth dynamics to Bloomington.
City of Iowa City, IA: Mid-sized Midwest university-anchored city (~75K residents) with comparable full-service municipal operations and a similarly diversified employer base (insurance, healthcare, education). Provides an out-of-state benchmark for Midwestern mid-tier city performance.

Direct peers

City of Champaign, IL: Mid-sized Illinois municipal government serving ~90K residents anchored by the University of Illinois. Same population tier, similar service mix (utilities, transit, public safety, parks), and direct in-state economic-development competition with Bloomington for talent and corporate sites.
City of Rockford, IL: Larger Illinois municipal government (~150K residents) with full-stack municipal operations similar to Bloomington. Although Rockford is bigger, it serves as a nearby benchmark for Illinois municipal finance, utility cost structures, and state-level regulatory exposure.
City of Decatur, IL: Central Illinois peer city of ~70K residents with a manufacturing-anchored economy. Comparable governance structure (mayor + council), similar utility operation, and overlapping challenges around industrial-base transition that affect property-tax revenue.
City of Peoria, IL: Central Illinois municipal government of ~110K residents running a comparable full-stack service portfolio (utilities, public works, police/fire, parks) with a similar diversified employer base. Useful benchmark for operating-budget scale and utility-rate-setting practices.
Town of Normal, IL: The other half of the Bloomington-Normal metro with shared regional employers, infrastructure and EDC. The Town operates parallel municipal functions (water, police, public works), competes head-to-head for the same residents and businesses, and jointly delivers waste-water via BNWRD.

Emerging players

City of Round Rock, TX: Fast-growing mid-sized city (~120K) that has effectively leveraged its I-35 corridor location and major corporate presences to scale utility and economic-development revenue. A useful peer for forward-looking growth dynamics and the data-center/semiconductor development path Bloomington may be pursuing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

City of Bloomington financial estimates

Financial estimate

Revenue estimate

Valuation estimate

City of Bloomington leadership team

Management profile

Number of profiles

Profiles16 records

City of Bloomington funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

City of Bloomington M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Bloomington

What does City of Bloomington do?

Is City of Bloomington a public or private company?

City of Bloomington is a public company. It is classified as state government owned and is currently operating.

When was City of Bloomington founded?

City of Bloomington was founded in 1831. It employs 501 to 1,000 people.

Where is City of Bloomington based?

City of Bloomington is headquartered in Bloomington, United States, in the North America region.

How does City of Bloomington make money?

Six revenue lines are on record. Property Tax is the primary driver. The others are sales Tax, utility Fees, business Licenses and Permits, local Taxes and fines and Violations.

Who are City of Bloomington's main competitors?

Broad incumbents on record are City of Madison, WI and City of Springfield, IL. Regional players are City of Lafayette, IN and City of Iowa City, IA. Direct peers are City of Champaign, IL, City of Rockford, IL, City of Decatur, IL, City of Peoria, IL and Town of Normal, IL. City of Round Rock, TX is listed as an emerging player.

Does City of Bloomington have an API?

No public API is recorded for City of Bloomington.

What industry is City of Bloomington in?

City of Bloomington's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 2213 and its SIC code is 4941.