HeusserBischoff

What HeusserBischoff does

HEUSSERBISCHOFF AG is a Zurich-based full-service creative agency formed in April 2017 through the merger of Heusser Communicates AG and Pad Design Thinking. The agency serves Swiss enterprise clients across healthcare, financial services, media, real estate, and education, providing integrated services spanning brand strategy, interaction and product design, storytelling and content marketing, and digitalization and technology implementation. Its core methodology is Design Thinking, delivered through a documented 7-phase process and a formalized Hands-on Sprint framework that combines Design Thinking, Behavioral Design, and Design Prototyping to bridge strategy and execution.

The agency's revenue model is professional services-based, with project fees, hourly billing, and select packaged offerings — including a Brand-Management Basic package at CHF 5,400, a Pro package at CHF 9,600, and a Strategy Hands-on Sprint starting from approximately CHF 10,000. Enterprise-scale projects for clients such as UBS, SRG SSR, Hirslanden, Raiffeisen, and Helvetica Property represent the larger revenue drivers. Backend technical capacity is sourced through a strategic partnership with Intersim AG, which provides an additional 25 digital specialists, and co-location with IT partner fconnection since February 2021. Fredi Bischoff serves as sole Creative Director and managing director following Thomas Heusser's transition to a freelance role in May 2023.

The firm's client portfolio includes notable institutional logos: UBS (12+ years as Certified Brand Partner), SRG SSR (ongoing digital annual reports and website), Privatklinikgruppe Hirslanden and HerzZentrum Hirslanden, Raiffeisen, TopCard, Helvetica Property, Swisscom, Barry Callebaut, DKSH, ZHAW, Cascination AG, and Künstlerhaus Boswil. The agency's work has received the Swiss Medtech Award 2019 for the HEARO cochlear implantation robot and second place in the European Business Archive of the Year 2014 for an interactive UBS data visualization. Operating geographies are primarily Switzerland with limited USA engagement, and the firm maintains no external institutional investors.

Name

HeusserBischoff

Legal name

HEUSSERBISCHOFF AG

Website

https://heusserbischoff.ch

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

HeusserBischoff is a Zurich-based full-service creative agency serving Swiss enterprise clients across healthcare, finance, and media with branding, design, storytelling, and digital services built on a Design Thinking methodology. Founded 2017, the firm operates with a small core team and tech partnerships for end-to-end delivery.

Ownership category

akta.pro rank

Product category

Creative & Branding Services

NAICS

Advertising Agencies (54181), Graphic Design Services (541430), Industrial Design Services (541420)

SIC

Services-Advertising Agencies (7311), Services-Advertising (7310), Services-Mailing, Reproduction, Commercial Art & Photography (7330)

akta.pro primary industry

Creative Concepting & Campaign Development (BPAFAEAD)

akta.pro secondary industry

Creative, Content Production & Ad Ops Tools (BPAMALAK)

Keywords

• Brand strategy services
• Digital design agency
• Content marketing services
• Corporate communication
• Visual storytelling

Headquarters

HQ city

Zürich

HQ country

Switzerland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Agency Professional Services: Project-based creative and strategic services including branding, digital design, content marketing, and technology implementation. Revenue derived from hourly fees, project scopes, and retainers for ongoing client partnerships.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

HEUSSERBISCHOFF AG is a Zurich-based full-service creative agency providing integrated branding, design, digital, and content marketing services using Design Thinking methodology. The agency delivers end-to-end work across brand and strategy, interaction and design, storytelling and content marketing, and digitization and technology for enterprise clients. Core capabilities span brand positioning, corporate identity, websites, microsites, data visualization, annual reports, video, illustrations, and UX design.

Product overview

HEUSSERBISCHOFF AG is a Zurich-based full-service creative agency positioned at the intersection of brand goals and user needs. The agency operates as a unified service offering rather than a modular software platform, providing integrated branding, design, and communication services. Core methodology centers on Design Thinking with user-centered approach. Service portfolio includes Brand & Strategy Consulting (positioning, digital branding, corporate identity), Interaction & Design (websites, apps, corporate design, data visualization, 3D development), and Storytelling & Content Marketing (campaigns, annual reports, video, infographics). The agency has developed specialized digital products including the Raiffeisen Consulting Tool, Hirslanden Medical Library platform, Medical Congress Online Tool, and SRG SSR Metro microsite. Notable projects include Swiss Medtech Award-winning HEARO surgical robot design, Helvetica Property comprehensive rebranding, TopCard credit card branding, and ongoing digital annual reports for SRG SSR (2018-2023) and HerzZentrum Hirslanden. Tech partner Intersim AG provides additional digital implementation capacity with 25 specialists.

Differentiator

Problem solved

Functional benefit

Products and services

• Brand and Strategy Consulting Strategic branding services including brand analysis, positioning, digital branding, communication strategy, naming, brand architecture, and corporate identity development using design thinking methodology for enterprise clients.
• Interaction and Design Services Customer experience design services including corporate design, product design, website development, microsites, presentations, reports, newsletters, trade show communications, packaging, data visualization, and 3D product development.
• Storytelling and Content Marketing Storytelling and content marketing services including brand story workshops, user experience, campaigns, annual reports, employee and customer magazines, social media, native advertising, brochures, infographics, and video production.
• Digitization and Technology Services

Quantifiable outcome

• Newsletter open rates 2x industry average, click rates significantly above benchmark for HerzZentrum Hirslanden
• +1 more outcomes

Named customers15 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• fconnectioncoreTechnology or Integration · 1 February 2021IT partner company co-located in same premises since February 2021, providing enhanced digitalization capabilities and collaborative environment.
• Intersim AGcoreTechnology or IntegrationTech partner with 25 additional digital specialists. Handles backend programming for complex digital projects including SRG SSR website and TopCard projects. Collaborates on frontend and backend development for client implementations.
• Digital Economic Forum (DEF)coreStrategic or Co-development PartnerThomas Heusser serves on Executive and Advisory Board. Agency handles communication, advertising, and design for DEF events including DEF18, DEF19, and DEF@home digital conference during COVID-19.
• Künstlerhaus BoswilcoreStrategic or Co-development PartnerLong-standing partnership with cultural institution. Responsible for corporate design and visual communication for Boswiler Sommer festival and ongoing institutional communications since 2017 and earlier.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Serviceplan Group: Largest independent European agency group with DACH presence, offering integrated brand, digital, and content services — competes in the same Swiss enterprise space as HeusserBischoff with broader portfolio and significantly more scale.
• Farner Consulting: Leading Swiss communications and branding consultancy with significant enterprise client base — overlaps with HeusserBischoff on brand strategy and corporate communications work, but at substantially larger scale and broader scope.
• Jung von Matt: Major European creative agency network with strong DACH presence, offering integrated brand strategy, advertising, and digital services to enterprise clients — a larger, broader incumbent serving the same Zurich/Swiss enterprise market that HeusserBischoff targets.
• Wirz Advertising: One of Switzerland's largest independent advertising and communications agencies, offering full-service brand, digital, and content marketing to enterprise clients — overlapping with HeusserBischoff's enterprise focus at significantly greater scale.
• Scholz & Friends: German-origin creative agency group with Zurich presence, providing integrated brand, advertising, and digital services — competes for the same Swiss enterprise brand and communication budgets as HeusserBischoff, but at substantially larger scale.

Direct peers

• Ruf Lanz: Zurich-based independent creative agency with comparable boutique scale and long-standing Swiss enterprise clients — directly comparable in size, model, and target market to HeusserBischoff.
• Hotz Brand Consultants: Swiss brand strategy and corporate identity consultancy with comparable boutique positioning, serving enterprise clients on brand strategy and design — directly comparable methodology and client overlap with HeusserBischoff's brand and strategy practice.
• MetaDesign: International brand and design consultancy with Zurich presence, specializing in brand strategy, corporate identity, and design systems — directly comparable brand-strategy and corporate-design methodology to HeusserBischoff's core offering.
• Rod Kommunikation: Zurich-based creative and brand agency with comparable boutique scale, serving Swiss enterprise clients across brand, design, and digital — the closest direct geographic and size peer to HeusserBischoff.

Regional players

• Polyconsult: Swiss creative agency offering branding, design, and digital services — overlapping with HeusserBischoff in the Swiss market on enterprise and institutional clients but operating with a broader generalist positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HeusserBischoff