Castle Point Borough Council

Local Government Servicescastlepoint.gov.uk

Castle Point Borough Council is a public sector local authority serving residents and businesses in the Castle Point district of Essex, England, delivering statutory services including waste collection, planning, housing, council tax, benefits, business rates, and leisure facilities through wholly-owned subsidiaries.

Company typePublic
Founded-
HeadquartersBenfleet, United Kingdom
Headcount101–250
GTM typeB2C
OfferingServices

What Castle Point Borough Council does

Castle Point Borough Council is the principal local government authority for the Castle Point district in Essex, England, operating from Kiln Road, Thundersley, Benfleet. It is a democratically accountable public sector body funded through council tax, business rates, and central government grants, serving approximately 90,000 residents and the local business community. The council delivers a comprehensive suite of statutory local services including waste collection and recycling, planning and building control, council tax administration, housing and homelessness services, benefits administration (including Universal Credit support), business rates collection, licensing, environmental health, electoral services, and street scene maintenance. Leisure facilities including swimming pools, fitness centres, and community halls are delivered through wholly-owned subsidiaries Castle Point Leisure and Castle Point Active, with dedicated branding and a separate booking platform at castlepointleisure.co.uk.

The council operates a digital self-service portal (OpenPortal) for council tax accounts, benefit claims, planning applications, and waste collection scheduling, alongside an in-person service centre at Kiln Road with weekday opening hours and an emergency out-of-hours line. Distribution is single-country/domestic, restricted to the Castle Point borough boundary in England, with service delivery via direct in-person engagement, online portals, and an active presence across Facebook, LinkedIn, YouTube, Instagram, Bluesky, and Nextdoor for resident communication. Major strategic priorities include the Castle Point Plan local development framework, the ongoing £2 million Knightswick Shopping Centre refurbishment on Canvey Island (acquired in 2019), and a multi-million pound investment programme to upgrade play areas, parks, and community open spaces. Leadership comprises elected councillors setting strategic direction — including Cllr Dave Blackwell as Leader of the Council and Cllr Tom Gibson as Portfolio Holder for Special Projects and Assets — alongside the Chief Executive David Marchant and council officers managing day-to-day operations.

Castle Point Borough Council firmographics

Firmographics

Name: Castle Point Borough Council
Legal name: Castle Point Borough Council
Website: https://castlepoint.gov.uk
Company type: Public
Operating status: Operating
Headcount range: 101–250 employees
Short description: Castle Point Borough Council is a public sector local authority serving residents and businesses in the Castle Point district of Essex, England, delivering statutory services including waste collection, planning, housing, council tax, benefits, business rates, and leisure facilities through wholly-owned subsidiaries.
Ownership category
akta.pro rank

Castle Point Borough Council industry classification

Industry

Product category: Local Government Services
NAICS: Administration of Housing Programs (925110), Administration of Housing Programs, Urban Planning, and Community Development (9251)
akta.pro primary industry: Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)
akta.pro secondary industry: Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

Local government services
Waste collection services
Council tax administration
Housing services
Planning and building control

Where Castle Point Borough Council is headquartered

Location

Headquarters

HQ city: Benfleet
HQ country: United Kingdom
HQ region: Europe

Offices1 record

Markets served

Castle Point Borough Council business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels2 records

Marketing channels7 records

Castle Point Borough Council product offering

Product offering

Core offering

Castle Point Borough Council is a UK statutory local government authority that delivers a full range of municipal services to residents and businesses within the Castle Point district in Essex, England. Its core activities include household waste and recycling collection, council tax and business rates billing, housing and homelessness services, planning and building control, benefits administration, environmental and street-scene maintenance, and the operation of leisure and community facilities through its Castle Point Active and Castle Point Leisure sub-brands.

Product overview

Castle Point Borough Council provides a comprehensive suite of local government digital services and citizen-facing applications through its website portal. The offerings include online account management for council services, waste collection scheduling and reporting, benefits administration (including Universal Credit support and housing benefits), council tax management, housing and homelessness services, planning applications, and various payment services. The council also operates leisure facilities through a separate website and provides community services such as community halls and parks.

Differentiator

Problem solved

Functional benefit

Brands

Castle Point Active: Active lifestyle and leisure services including fitness activities and sports programs for residents
Castle Point Leisure

Products and services

Waste and Recycling Collection
Council Tax Billing and Collection
Business Rates Billing and Collection
Housing Services
Planning and Building Control

Companies that use Castle Point Borough Council

Customer profile

Segments2 records

Ideal customer profiles2 records

Castle Point Borough Council technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Castle Point Borough Council partnerships and signals

Strategic signal

Recent moves6 records

Expansion highlights3 records

Castle Point Borough Council competitors and assessment

Company assessment

Direct peers

Thurrock Council: Essex unitary authority in close geographic proximity with similar waste, housing, planning, and regeneration functions. Useful peer for benchmarking service delivery and capital programme execution.
Basildon Council: Neighbouring Essex borough council with a comparable population base and similar mix of waste, housing, planning, and leisure responsibilities. Directly comparable in scale and service scope.
Braintree District Council: Larger Essex district council delivering the same core district-level services. Comparable in structure though slightly larger in population and budget, making it a useful scale benchmark.
Maldon District Council: Essex district council of similar size providing standard local authority services including refuse collection, council tax, planning, and housing. Comparable in fiscal scale and governance model.
Rochford District Council: Adjacent Essex district council offering the same core district-level services including waste collection, council tax, benefits, planning, and housing. Closely matched in scope and resident population.
Chelmsford City Council: Essex city council providing comparable municipal services including waste collection, planning, housing, and leisure. Operates from a slightly larger tax base and population.
Brentwood Borough Council: Nearby Essex borough council providing a similar portfolio of local government services to a comparable resident population. Operates with similar governance and funding structures.
Tendring District Council: Essex coastal district council with comparable coastal flood risk exposure to Castle Point's Canvey Island. Provides directly comparable waste, housing, and planning services.

Broad incumbents

Southend-on-Sea City Council: Larger unitary authority adjacent to Castle Point offering an overlapping but broader service portfolio including education and social services. Useful benchmark for upper-tier service integration.
Essex County Council: Upper-tier authority responsible for strategic services across the Castle Point area including highways, education, and social care. The principal funding and policy counterpart for Castle Point.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Castle Point Borough Council financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Castle Point Borough Council leadership team

Management profile

Number of profiles

Profiles3 records

Castle Point Borough Council subsidiaries and ownership

Company hierarchy

Subsidiaries2 records

Castle Point Borough Council funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Castle Point Borough Council M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Castle Point Borough Council

What does Castle Point Borough Council do?

Is Castle Point Borough Council a public or private company?

Castle Point Borough Council is a public company. It is classified as state government owned and is currently operating.

When was Castle Point Borough Council founded?

Castle Point Borough Council was founded in -1. It employs 101 to 250 people.

Where is Castle Point Borough Council based?

Castle Point Borough Council is headquartered in Benfleet, United Kingdom, in the Europe region.

Who are Castle Point Borough Council's main competitors?

Direct peers on record are Thurrock Council, Basildon Council, Braintree District Council, Maldon District Council, Rochford District Council, Chelmsford City Council, Brentwood Borough Council and Tendring District Council. Broad incumbents are Southend-on-Sea City Council and Essex County Council.

Does Castle Point Borough Council have an API?

No public API is recorded for Castle Point Borough Council.

What industry is Castle Point Borough Council in?

Castle Point Borough Council's product category is Local Government Services. Its primary akta.pro industry code is BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities), with a secondary code of BPAIACAJ, Housing & Neighborhood Services (Local Housing Programs). Its NAICS code is 925110.