Runtime Software

What Runtime Software does

Runtime Software, LLC is a privately held, bootstrapped developer of data recovery software founded in 2001 and headquartered in Holualoa, Hawaii, operating with 1-10 employees. The company builds a portfolio of standalone Windows utilities, led by GetDataBack Pro (flagship file-system recovery tool, $79 perpetual license), RAID Reconstructor ($99, automatic parameter detection for broken RAID-0/5 arrays of 2-16 drives), Captain Nemo Pro ($90, cross-platform file-system mounter used by forensic investigators), NAS Data Recovery, RAID Recovery for Windows, and DiskExplorer variants. Its technical differentiation sits in deterministic, proprietary algorithms: automatic RAID parameter discovery (drive order, block size, start sector, rotation direction), Shannon Entropy-based RAID identification via the free DriveMap utility, and a proprietary Virtual Image (VIM) format extended in 2024 to support RAID-6 with Reed-Solomon parity.

The business model is direct-to-consumer digital distribution from runtime.org with one-time perpetual licenses, free lifetime updates, instant email-delivered license keys, and a freemium layer (DriveMap, DriveDoppel, DiskExplorer X) that funnels users toward paid products. Distribution is exclusively self-serve downloads with payment via credit card, PayPal, fax, phone, or purchase orders for organizations, schools, hospitals, and government offices. A $299 RaidProbe professional service provides expert RAID parameter analysis for cases that defeat the software's automated detection.

Customers are primarily individual consumers and small businesses facing drive failure, accidental deletion, or RAID array breakdown, supplemented by IT professionals managing servers, law enforcement and forensic investigators using Captain Nemo for evidence access, and enterprise backup administrators using DriveImage XML. There is no evidence of external funding, acquisitions, or institutional ownership; the company appears to be founder-operated, with 25 years of continuous product development and a global customer base served entirely from Hawaii.

Name

Runtime Software

Legal name

Runtime Software, LLC

Website

https://runtime.org

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

1–10 employees

Short description

Runtime Software, LLC is a bootstrapped, Hawaii-based developer of Windows data recovery utilities founded in 2001. It sells perpetual-license tools like GetDataBack Pro and RAID Reconstructor directly to consumers, SMBs, IT professionals, and forensic investigators worldwide.

Ownership category

akta.pro rank

Product category

Data Recovery Software

NAICS

Electronic and Precision Equipment Repair and Maintenance (811210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Backup & Recovery Software (HDABAEAD)

akta.pro secondary industry

Data Recovery, Device Unlocking & Software Repair Services (CRACAJAJ)

Keywords

• Data recovery software
• RAID reconstruction
• File system mounting
• NAS device recovery
• Disk imaging

Headquarters

HQ city

Kailua Kona

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Software License Sales: One-time perpetual license purchase model. Customers pay once and receive free lifetime software updates. License key is delivered instantly via email after purchase. No recurring subscription required.
2. Professional RAID Analysis Service (RaidProbe): Paid service where Runtime's experts analyze customer-provided RAID probe data to determine RAID parameters. Priced at $299 if successful, free if RAID is not recoverable. Includes virtual image file and detailed instructions.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Runtime Software develops and sells a portfolio of standalone do-it-yourself data recovery and disk utility software products. Its flagship GetDataBack Pro recovers files from failed, formatted, or corrupted drives across Windows, Mac, and Linux file systems, while RAID Reconstructor rebuilds broken RAID-0/5/6 arrays and Captain Nemo mounts foreign file systems from Windows. The company also sells a professional RaidProbe service where its experts analyze customer-provided data to determine unknown RAID parameters and return a ready-to-use Virtual Image.

Product overview

Runtime Software is a data recovery software company offering a portfolio of standalone disk utility products. The core flagship is GetDataBack Pro, a do-it-yourself data recovery tool for Windows, Mac, and Linux file systems. It is complemented by specialized RAID recovery tools: RAID Reconstructor (professional-grade RAID-0 and RAID-5 analyzer/de-striper), NAS Data Recovery (automated wizard for NAS devices), and RAID Recovery for Windows (automated wizard for Windows RAIDs). Captain Nemo Pro provides file system mounting for foreign drives. DriveImage XML handles drive imaging and backup. Forensic and utility tools include DiskExplorer (low-level disk editor in NTFS/FAT/Linux versions), DiskExplorer X (script-driven browser for on-disk structures, free), DriveMap (entropy visualization tool, free), and DriveDoppel (command-line drive cloning, free). Boot environments are supported via WinPE Boot Medium and Runtime Live CD. A professional RaidProbe service is available for complex RAID parameter discovery. All products are available for Windows, support free lifetime updates, and can be run from boot media when the operating system is inaccessible.

Differentiator

Problem solved

Functional benefit

Products and services

• GetDataBack Pro Flagship do-it-yourself data recovery software for NTFS, FAT, exFAT, EXT, HFS+, and APFS file systems. Native 64-bit, read-only, with an Explorer-style interface for recovering data from formatted, partitioned, virus-damaged, or failed drives.
• RAID Reconstructor Professional RAID data recovery tool that recovers data from broken RAID-0 and RAID-5 arrays of 2-16 drives. Functions as both a de-striper and full RAID analyzer, automatically determining unknown parameters such as drive order, block size, start sector, and rotation. Supports RAID-6 via VIM file creation.
• Captain Nemo Pro File system mounter that enables access to Novell, NTFS, Linux EXT2/3/4, XFS, and Apple Mac HFS+/APFS drives or images directly from a Windows computer without network setup. Widely used in law enforcement and forensic investigation.
• NAS Data Recovery Automated recovery tool for XFS- or EXT-formatted NAS devices from Buffalo, Seagate, Western Digital, DLink, and Iomega. Supports single-drive, RAID-0, RAID-1, and RAID-5 configurations via an easy-to-use wizard.
• RAID Recovery for Windows Automated recovery tool for broken NTFS-formatted Windows RAIDs, supporting both hardware and software RAIDs in RAID-0 and RAID-5 configurations. Automatically finds RAID parameters via wizard.
• DriveImage XML Drive imaging and backup software for logical drives and partitions using Microsoft Volume Shadow Services (VSS) to create hot images. Free for personal use; commercial edition available with multi-user licenses (5, 10, 20, 50, 100 users) and one year of commercial support for organizations.
• DiskEditor (FAT / NTFS / Linux) Low-level disk editor available in three versions (NTFS, FAT, Linux EXT) that provides sector-level access to hard drives. Enables navigation, editing, forensic investigation, drive wiping, and sector-by-sector imaging.
• RaidProbe Service Professional RAID parameter discovery service priced at $299 (free if RAID is not recoverable). RAID Reconstructor generates a statistical probe of RAID drives which Runtime's experts analyze to determine RAID type, block size, start sector, drive order, and rotation, then return a ready-to-use VIM file.
• DiskExplorer X Script-driven free file system and on-disk structure visualizer that displays drive information via customizable Pascal-based scripts. Includes over 25 scripts supporting NTFS, FAT, EXT, XFS, HFS+, and APFS. Free to use.
• DriveMap Free utility that visualizes hard drive data entropy across all sectors. Presents drives as a bitmap with color indicating each sector's entropy, helping identify RAID membership, block size, and data patterns using Shannon Entropy analysis.
• DriveDoppel Free command-line drive cloning tool that creates full hard drive images including areas with bad sectors. Supports sector-by-sector cloning for backup and data recovery, compatible with IMG, IMC, and VIM formats.

Quantifiable outcome

• 99% recovery rate reported in customer testimonial for complex master boot record failure scenario
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• EaseUS (EaseUS Data Recovery Wizard): Major direct competitor offering DIY data recovery across Windows, Mac, iOS, Android, and NAS, sold via perpetual and subscription models with broader marketing reach.
• R-Tools Technology (R-Studio): Professional-grade data recovery and RAID reconstruction software with strong file system coverage (NTFS, FAT, exFAT, HFS+, APFS, EXT, XFS) - a direct technical peer to Runtime's GetDataBack and RAID Reconstructor.
• Stellar Data Recovery: Direct competitor in DIY data recovery software for Windows, Mac, and Linux. Sells comparable perpetual and subscription licenses for file recovery, RAID recovery, and NAS recovery at similar price points.
• MiniTool Software (MiniTool Power Data Recovery): Provides DIY data recovery and partition management software for Windows; competes in the same consumer/SMB segment as GetDataBack Pro with similar perpetual and subscription offerings.
• CleverFiles (Disk Drill): DIY data recovery software for Windows and Mac with freemium and Pro tiers; comparable target market of consumers and SMBs recovering from accidental deletion, formatting, and drive failure.
• Stellar Information Technology Pvt. Ltd. (parent of Stellar Data Recovery): Stellar operates a broader portfolio of data recovery, email repair, and file repair tools with a global consumer and enterprise presence - directly comparable to Runtime's do-it-yourself recovery suite.
• Prosoft Engineering (Data Rescue): Data Rescue is a long-standing Mac and Windows data recovery suite directly comparable to GetDataBack, with hardware RAID and forensic features overlapping Runtime's offerings.

Emerging players

• Passware (Passware Kit): Password recovery, decryption, and forensic software that overlaps with Runtime's BitLocker recovery guide and law enforcement/forensic use cases served by Captain Nemo.
• DMDE (DM Disk Editor): Low-level disk editor and data recovery tool with broad file system support at low price points; comparable to DiskExplorer for technical/forensic users in Runtime's persona segment.

Broad incumbents

• Ontrack Data Recovery (KLDiscovery): Global data recovery services and software provider with a much larger footprint; offers both DIY tools and professional recovery services (the latter directly competing with Runtime's $299 RaidProbe service).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks7 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/Runtime_Data_Recovery

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Runtime Software