London Eye Centre

What London Eye Centre does

London Eye Centre is a privately-held, founder-owned ophthalmology practice specializing in laser vision correction, founded in 1985 in New Westminster, British Columbia, as the first vision correction clinic in the province. Its core offering centers on two refractive procedures: All-Laser LASIK (using a Femtosecond laser for flap creation and an Excimer laser for prescription correction, with VISX Custom View wavefront personalization) and 'No Touch' PRK, a procedure the centre pioneered that requires no surgical instrument contact with the cornea. Diagnostic capabilities include the Pentacam 3D anterior segment analyzer (first in Vancouver) and Orbscan topography systems, and the practice also offers Monovision treatment for presbyopia.

The business model is consumer-facing elective healthcare: patients access free initial consultations via phone or online booking, then pay an all-inclusive one-time procedure fee that is the same regardless of prescription strength and includes wavefront technology, post-operative care, and a lifetime retreatment warranty. Procedural pricing is reported as tax-exempt and eligible for Canadian medical expense tax credits, with installment financing available through Fairstone Financial up to $10,000. The practice operates two owned clinics (New Westminster flagship and North Vancouver, opened 2011) and serves patients from across the Lower Mainland, wider British Columbia, Western Canada, and over 30 countries through a reciprocal co-managing optometrist network spanning Canada.

Customer acquisition is driven primarily by word-of-mouth (90%+ of new patients are referrals from existing patients), supplemented by content marketing, community events (Vancouver Home + Design Show, Dragon Boat Festival), celebrity endorsements, and direct-to-consumer outreach including Chinese-language services. The centre has performed over 100,000 procedures since founding and operates with 11-50 employees across its two locations, with no disclosed institutional capital, parent company, or external funding. The associated Johnson Eye Foundation funds charitable pediatric eye care, including a partnership with Seva Canada in Burundi.

Name

London Eye Centre

Legal name

London Eye Centre

Website

https://lasereye.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

11–50 employees

Short description

London Eye Centre is a privately-held, founder-owned ophthalmology practice in British Columbia, founded in 1985, performing laser vision correction (All-Laser LASIK and No Touch PRK) for adult consumers across the Lower Mainland and out-of-town patients from across Canada and 30+ countries.

Ownership category

akta.pro rank

Product category

Laser Eye Surgery

NAICS

Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Cornea, External Disease & Refractive Surgery (LASIK/PRK) (HLAKAKAF)

akta.pro secondary industries

Ophthalmology Surgery Centers (HLAFAIAF), Ocular Imaging & Diagnostic Testing Centers (HLAKAKAN), Ambulatory Surgery Centers (Ophthalmic/Outpatient Eye Surgery) (HLAKAKAO)

Keywords

• Laser eye surgery
• LASIK procedures
• PRK surgery
• Vision correction
• Ophthalmology services

Headquarters

HQ city

New Westminster

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Laser Vision Correction Procedures: One-time surgical fees for All-Laser LASIK and No Touch PRK procedures. All-inclusive pricing covers Custom Wavefront technology, post-operative care at clinic, out-of-town post-operative care coordination, post-op kit supplies, and re-treatment if needed.
2. Financing Services: Partnership with Fairstone Financial Inc. to provide installment payment plans. Patients can spread payments over time with financing options.
3. Consultation Services: Free consultations provided to assess patient candidacy for laser vision correction. Consultation includes detailed eye examination, corneal mapping, and procedure recommendations.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

London Eye Centre is a laser vision correction clinic providing All-Laser LASIK and No Touch PRK surgical procedures to correct myopia, hyperopia, and astigmatism. The clinic performs customized wavefront-guided treatments using Femtosecond and Excimer lasers, complemented by Pentacam and Orbscan diagnostic imaging, monovision correction, and a reciprocal co-managing optometrist program for out-of-town patients across Canada. Six service areas: New Westminster headquarters, North Vancouver satellite, diagnostic services, monovision, reciprocal patient care program.

Product overview

London Eye Centre is a specialized eye surgery center offering laser vision correction procedures. The core portfolio consists of All-Laser LASIK (including IntraLase SBK) and 'No Touch' PRK as primary surgical products, supplemented by Custom View Wavefront treatments with VISX technology. The center also provides diagnostic services including Pentacam scanning and Orbscan topography for comprehensive eye analysis. A Reciprocal Patient Care Program coordinates post-operative care with regional optometrists. Founded in 1985, the clinic serves patients from over 30 countries and operates facilities in New Westminster and North Vancouver, BC.

Differentiator

Problem solved

Functional benefit

Products and services

• All-Laser LASIK 100% blade-free LASIK procedure using a Femtosecond Laser to create the corneal flap and an Excimer Laser to correct the prescription, with VISX Custom View wavefront technology for personalized treatment. Targets adults with stable vision seeking to reduce dependence on glasses and contact lenses.
• 'No Touch' PRK (Photorefractive Keratectomy) PRK procedure in which the laser performs the entire correction without any surgical instruments touching the eye, suitable for patients with thinner corneas or higher prescriptions including career-track professionals.
• Monovision Correction Vision correction technique that corrects one eye for distance vision and the other for near vision, reducing dependence on reading glasses for patients over 40.
• Custom View Laser Vision Correction Custom Wavefront laser vision correction using VISX technology that provides personalized treatment based on individual eye measurements, bundled into All-Laser LASIK and No Touch PRK procedures.
• Pentacam Diagnostic Scan Comprehensive eye scanner using Scheimpflug camera technology to provide 3D analysis of the anterior segment, corneal topography of both front and back surfaces, and thickness measurements across the entire cornea. Performed as part of the candidacy assessment.
• Orbscan Topography Topography unit that maps both front and back surfaces of the cornea and functions as a pachymetry unit to measure corneal thickness across the entire surface, used in pre-operative assessment.
• Reciprocal Patient Care Program Care coordination program connecting London Eye Centre surgeons with local optometrists across BC and Western Canada to perform pre- and post-operative exams for traveling patients and report progress back to the clinic.

Quantifiable outcome

• 100,000+ procedures performed since 1985
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Johnson Eye FoundationcoreStrategic or Co-development PartnerJohnson Eye Foundation is the charitable arm of London Eye Centre, funded primarily by the organization. The foundation supports pediatric eye care programs internationally, including a partnership with Seva Canada for surgical outreach programs in Burundi, Africa. The foundation helps children with treatable blindness restore their sight and provides capacity building opportunities for local ophthalmologists.
• Seva CanadaminorStrategic or Co-development PartnerSeva Canada partners with Johnson Eye Foundation (London Eye Centre's charity) to support pediatric eye outreach programs in Burundi, Africa. Programs help children with treatable blindness and build capacity for local eye care professionals.
• Co-Managing Optometrists (Canada-wide network)coreChannel Partner/ Reseller/ DistributorLondon Eye Centre has developed an extensive reciprocal patient care program with many optometrists throughout Canada. These co-managing optometrists perform follow-up visits and provide the laser facility with patient progress reports, ensuring best possible medical care throughout recovery. The program is the first of its kind in BC for traveling laser vision correction patients.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Optical Express: Optical Express is one of Europe's largest refractive surgery providers with global reach. While UK-centric, it represents the broad-incumbent model of high-volume, marketing-driven laser vision correction that competes for cross-border medical tourism patients.
• LasikPlus: LasikPlus is a US-based refractive surgery chain with a broad national footprint. It is a broader incumbent that benchmarks pricing, technology adoption, and patient-acquisition playbooks relevant to Canadian operators like London Eye Centre.
• The Vision Group: The Vision Group appears to be a related or parent network (London Eye Centre's careers are hosted there) operating multiple eye care brands across Canada. As a broader incumbent, it offers an organizational and capital backbone that competitors cannot easily match.

Direct peers

• Crystal Clear Vision: Crystal Clear Vision is a Canadian laser eye surgery provider offering LASIK and PRK across multiple Canadian cities. It competes directly with London Eye Centre for elective refractive surgery patients using similar pricing and technology positioning.
• Clearview Institute: Clearview Institute is a Canadian refractive surgery provider offering LASIK, PRK, and lens-based procedures. It targets a similar patient demographic and competes on technology, surgeon reputation, and pricing.
• Herzig Eye Institute: Herzig Eye Institute is a premium Toronto-based refractive surgery practice offering LASIK, PRK, and SMILE with a focus on surgeon expertise and advanced technology. It competes with London Eye Centre for premium Canadian patients willing to travel for high-end vision correction.
• TLC Laser Eye Centers: TLC Laser Eye Centers is a North American LASIK and refractive surgery chain with clinics in Canada, directly competing with London Eye Centre on laser vision correction procedures, surgeon credentials, and pricing models including financing partnerships.
• Bochner Eye Institute: Bochner Eye Institute is a Canadian refractive surgery centre in Toronto with a long history of laser vision correction. It targets similar patient demographics as London Eye Centre with comparable technology and surgeon-driven branding.
• LASIK MD: LASIK MD is the largest Canadian laser vision correction provider with multiple clinics across the country, offering LASIK and PRK procedures. It is the most direct competitor to London Eye Centre, competing for the same BC patients on price, technology, and surgeon experience.

Regional players

• Pacific Laser Eye Center: Pacific Laser Eye Center is a BC-based laser vision correction provider operating primarily in the Lower Mainland/Vancouver area. It is a head-to-head regional competitor to London Eye Centre for local LASIK and PRK patients.

Market position

Strengths5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/londoneyecentre
• Facebookfacebook.com/LondonEyeCentre
• LinkedInlinkedin.com/company/london-eye-centre

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about London Eye Centre