Dr.Mobile

What Dr.Mobile does

Dr. Mobile is a São Paulo-based, privately held healthcare AI software company that sells an integrated AI platform to Brazilian hospitals, hospital networks, and health insurance operators (notably Unimed affiliates). Founded around 2011 and operating for 15 years, the company has delivered more than 500 projects to healthcare institutions and serves a customer base that includes Hospital Sabará, Instituto Dante Pazzanese de Cardiologia, Hospital Santa Rita, Hospital São Rafael, Santa Casa de Misericórdia de Maceió, Unimed Araçatuba, Unimed Caruaru, and São Cristóvão Saúde. Its positioning is anchored on deep, native integration with the two dominant Brazilian hospital management ERPs — MV (MV Sistech) and Tasy (Philips) — which together cover the majority of the Brazilian hospital market and create structural workflow lock-in.

The product portfolio comprises five core solutions delivered through a WhatsApp-first, omnichannel SaaS architecture: an AI-powered WhatsApp chatbot for appointment scheduling, confirmation, and exam result delivery; Resumo Rápido, a clinical conversation transcription and summarization tool co-developed with Hospital Santa Rita; Dr. IA Copilot, an evidence-based clinical decision support assistant; Meu Prontuário, a consumer-facing personal health record product with HL7 FHIR R4 export; and Fila de Espera Autônoma, an autonomous waiting list engine that automatically fills cancelled appointment slots. The underlying technology stack combines generative AI models trained for medical context with speech-to-text transcription, NLP-driven clinical summarization, OCR for document processing, and WhatsApp Business API integration. The company is Meta-certified as a WhatsApp Business API partner and maintains LGPD and CFM 2.454/2026 compliance.

Dr. Mobile operates a quote-based, annual-billing subscription revenue model with pricing tailored to institutional volume and requirements. Go-to-market is enterprise field sales, with sales cycles spanning two weeks to two months, supplemented by a long-standing partnership with Healthcare Alliance (described as a strategic pillar and certified partner) for co-selling and referrals. The company has no disclosed external funding and appears to have grown organically, with a headcount of 11-50 employees and no public revenue disclosure. Geographic footprint is concentrated in Southeast Brazil, with named customers extending to the Northeast (Maceió, Caruaru).

Name

Dr.Mobile

Legal name

Dr Mobile

Website

https://drmobile.com.br

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Dr. Mobile is a São Paulo-based AI software company serving Brazilian hospitals and health operators with five integrated products — WhatsApp chatbot scheduling, clinical conversation summarization, AI diagnostic copilot, patient health records, and autonomous waiting list management — built on native MV and Tasy ERP integrations.

Ownership category

akta.pro rank

Product category

Healthcare AI Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Patient Intake, Digital Registration & eForms (HLACAEAF)

akta.pro secondary industry

Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH)

Keywords

• Healthcare AI software
• Clinical decision support
• WhatsApp patient engagement
• Hospital ERP integration
• Medical transcription AI

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. AI Healthcare Software Subscriptions: Subscription-based pricing model tailored to the volume and specific needs of each healthcare institution. Plans are flexible and quote-based, reflecting the diverse scale of hospital and clinic customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Dr. Mobile develops and sells AI-powered healthcare software for hospitals, hospital networks, and health insurance operators in Brazil. Its platform automates patient scheduling, no-show reduction, and clinical documentation via a WhatsApp Business API chatbot, real-time audio transcription and clinical summarization tools, an evidence-based clinical decision-support copilot, a patient-facing personal health data repository with HL7 FHIR R4 export, and an autonomous waiting-list engine. The software is delivered as cloud-based SaaS with native real-time integrations to the MV and Tasy hospital ERP systems, sold under volume-based annual subscriptions.

Product overview

Dr.Mobile offers a comprehensive AI-powered healthcare platform consisting of five integrated products: Chatbot WhatsApp for automated patient communication and scheduling, Resumo Rápido for real-time consultation transcription and summarization, Dr. IA Copilot for clinical decision support with evidence-based diagnosis suggestions, Meu Prontuário for personal health data management via WhatsApp with OCR and HL7 FHIR R4 export, and Fila de Espera Autônoma for autonomous appointment slot filling. The platform integrates natively with MV and Tasy hospital ERPs, supports omnichannel communication (WhatsApp, Instagram, Messenger, Telegram), and processes multiple data modalities including text, audio, image, and structured medical data.

Differentiator

Problem solved

Functional benefit

Brands

• Resumo Rápido: AI-powered consultation summarization tool that transcribes and summarizes medical conversations automatically.
• Dr. IA Copilot
• Meu Prontuário
• Fila de Espera Autônoma

Products and services

• Chatbot WhatsApp com Inteligência Artificial (AI WhatsApp Chatbot) AI-powered WhatsApp chatbot for healthcare facilities that automates appointment scheduling, confirmations, no-show reduction, and exam result delivery 24/7 via WhatsApp Business API, with omnichannel support across WhatsApp, Instagram, Messenger, and integration with MV, Tasy, and other hospital ERPs. Intended for hospitals, clinics, and health operators in Brazil.
• Resumo Rápido AI-powered clinical documentation tool that listens to, transcribes, and summarizes medical conversations in seconds, automatically generating clinical summaries with ICD codes, prescriptions, and medical certificates for physicians, nurses, psychologists, and other healthcare professionals.
• Dr. IA Copilot Intelligent clinical assistant that summarizes patient records and suggests evidence-based diagnoses, integrated natively into the physician's workflow through MV and Tasy hospital systems, with LGPD-compliant encryption and security.
• Meu Prontuário Personal health data repository accessible via WhatsApp that enables patients to record consultations, exams, and medications via text, audio, photo, or PDF with automatic OCR processing and HL7 FHIR R4 export, secured by PIN and end-to-end encryption and compliant with LGPD and CFM Resolution 2.454/2026.
• Fila de Espera Autônoma (Autonomous Waiting List) AI-powered autonomous waiting queue system that automatically fills cancelled appointment slots by contacting waiting patients via WhatsApp 24/7 without human intervention, with intelligent prioritization by clinical urgency and insurance type and native integration with MV, Tasy, and other hospital ERPs.

Quantifiable outcome

• 45% reduction in no-show rates
• +4 more outcomes

Named customers12 records

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability12 records

Feature6 records

Partnerships

Seven partnerships are on record, tiered core, flagship and minor.

• Healthcare AlliancecoreStrategic or Co-development PartnerHealthcare Alliance is Dr. Mobile's oldest and most loyal partner, described as a strategic pillar rather than just a vendor. They operate jointly across multiple clients, combining their expertise in mobile solutions with Dr. Mobile's healthcare AI portfolio. Healthcare Alliance provides co-selling, referral, and integration partnership, and holds a 'Certified Partner' seal on Dr. Mobile's website.
• Meta (WhatsApp)flagshipTechnology or IntegrationDr. Mobile is a Meta-certified WhatsApp Business API partner, using the official WhatsApp Business API as the foundational platform for its chatbot and omnichannel communication solutions. Meta's WhatsApp Business API enables enterprise-grade, secure, and scalable messaging capabilities for healthcare automation.
• MV (Hospital Management System)coreTechnology or IntegrationMV is one of the leading hospital management system providers in Brazil. Dr. Mobile maintains native, real-time API integrations with MV, synchronizing patient data, appointments, and clinical records as part of its core product delivery for hospital customers.
• Tasy (Hospital Management System)coreTechnology or IntegrationTasy is a major hospital management ERP system in Brazil (part of the Philips portfolio). Dr. Mobile maintains native, real-time API integrations with Tasy, enabling seamless data exchange and workflow embedding within hospitals running the Tasy platform.
• Hospital Santa RitacoreStrategic or Co-development PartnerHospital Santa Rita co-developed the Resumo Rápido (Rapid Summary) AI product with Dr. Mobile, contributing clinical expertise, use case validation, and scientific accuracy to the product's development. This co-creation resulted in a clinical summarization tool specifically validated for emergency care contexts.
• ABSS (Associação Brasileira de Saúde Suplementar)minorGTM or Marketing PartnerABSS is a Brazilian health supplemental insurance association. Dr. Mobile is a member and displays the ABSS logo on its partner and certifications section, suggesting membership and participation in the health insurance industry ecosystem.
• ABRADIS (Associação Brasileira de Diagnóstico por Imagem e Saúde)minorGTM or Marketing PartnerABRADIS is a Brazilian association for diagnostic imaging and health. Dr. Mobile holds membership and displays the ABRADIS logo on its partner and certifications section, indicating participation in the broader healthcare industry community.

Scale indicators8 records

Recent moves1 record

Expansion highlights6 records

Broad incumbents

• Microsoft (Nuance DAX): Microsoft's ambient clinical intelligence product (formerly Nuance DAX Express) generates AI clinical documentation at scale across large health systems globally. Broad incumbent with overlapping capabilities competing for the same enterprise hospital contracts.
• Pixeon: Brazilian healthcare management information system provider offering HIS, RIS, and LIS solutions to hospitals and clinics. Competes in overlapping hospital IT budgets as a broader incumbent in the same customer base.
• TOTVS: Largest Brazilian enterprise software company with a healthcare vertical offering ERP and management systems to hospitals, clinics, and payers. Broad incumbent with deep reach into the same Brazilian healthcare customer base as Dr. Mobile.

Direct peers

• Augmedix: AI-powered medical documentation company that converts natural patient–clinician conversations into structured clinical notes for hospitals and health systems. Direct competitor to Dr. Mobile's Resumo Rápido clinical summarization product.
• Notable: Healthcare automation platform that uses AI to automate patient scheduling, outreach, and clinical workflows across hospitals. Directly comparable to Dr. Mobile's WhatsApp-based patient engagement and autonomous waitlist automation.
• Suki AI: AI clinical assistant that generates clinical documentation and ambient clinical answers for physicians. Directly comparable to Dr. IA Copilot's clinical decision support and note generation features.
• Abridge: US-based AI medical scribe that transcribes patient–clinician conversations and generates structured clinical notes with ICD coding. Directly comparable to Dr. Mobile's Resumo Rápido transcription and summarization capability.
• Memed: Brazilian digital prescription and clinical workflow platform serving physicians with AI-assisted prescribing and patient management. Directly comparable as a Brazilian AI-driven clinical workflow SaaS competing for the same hospital and clinic decision-makers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/drmobile.com.br
• LinkedInlinkedin.com/company/dr-mobile

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dr.Mobile