What Indico Solutions does

Indico Solutions GmbH is a German IT consulting and managed-services firm founded in 2011 by Sven Sundermann and Andreas Restle, headquartered in Weyhe with a second office in Bremen. The company specializes in SAP Basis administration, delivering system installations, migrations (including Oracle-to-HANA and Windows-to-SUSE), upgrades, security consulting, high-availability clustering, and 24/7 remote monitoring under SLAs for enterprise customers running SAP ERP, S/4HANA, and Business Warehouse landscapes. It operates three sub-brands — Indico ES (SAP BTP, cloud operations, and modern SAP architecture), Indico AI (AI architecture and RPA-based process automation consulting), and Indico IT (infrastructure, networks, security platform integration with Sophos) — and maintains a structured SAP Basis Trainee-Programm that converts MINT graduates into certified consultants.

The firm serves enterprise and mid-market SAP end-user organizations across Germany and broader Europe, with named customers spanning hydraulic systems manufacturing (HANSA-FLEX AG), research (Forschungszentrum Jülich, part of the Helmholtz Association), chemical logistics (Alfred Talke), beverages (Gerolsteiner), aerospace electronics (AES Aircraft Elektro), and IT managed services (BTC IT Services, a 10+ year customer). Indico holds SAP Silver Partner, Microsoft Silver Partner, and Sophos Platform/MDR Partner certifications and is pursuing ISO 27001 for its Remote Service processes.

Revenue mechanics combine project-based SAP Basis consulting (typically quoted engagements plus €100/hour for change requests and €50/hour for travel time) with recurring managed-services contracts under SLAs covering monitoring, standby, and maintenance. The company markets primarily through its website blog, a quarterly Mailchimp newsletter, active participation in DSAG events, and a presence on LinkedIn, XING, Facebook, and Instagram. Distribution is direct to enterprise IT decision makers, delivered on-site at customer facilities or remotely from Indico's offices; the firm has no disclosed external funding, no M&A activity, and remains founder-owned and independently operated.

Name

Indico Solutions

Legal name

Indico Solutions GmbH

Website

https://indico-solutions.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Indico Solutions is a German SAP Basis consulting and managed-services firm founded in 2011, serving enterprise and mid-market SAP end-user organizations across Europe with system administration, S/4HANA migration, 24/7 remote monitoring, and BTP/security consulting delivered through its Indico ES, Indico AI, and Indico IT sub-brands.

Ownership category

akta.pro rank

Product category

SAP Basis Consulting & Managed Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Integrated Systems Design (7373), Services-Engineering, Accounting, Research, Management (8700), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)

akta.pro secondary industries

Privileged Access Management (PAM) (HDAEAJAD), Cloud Identity Entitlement Management (CIEM) (HDADADAD), Integration Monitoring, Observability & AIOps for Integration (HDAEAIAH)

Keywords

• SAP Basis consulting
• SAP managed services
• S/4HANA migration
• SAP BTP consulting
• Remote SAP administration

Headquarters

HQ city

Weyhe

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SAP Basis Consulting Services: Project-based consulting engagements including system installations, migrations, upgrades, security assessments, and architecture design. Delivered both on-site and remotely.
2. Managed Services / Remote Support: Ongoing operational support including 24/7 monitoring, standby services, system maintenance, patch management, and incident response based on Service Level Agreements.
3. SAP Training Services: SAP Basis training programs including trainee certification preparation and external training course delivery. 7-week intensive courses covering various SAP topics.
4. Change Request Consulting: Hourly consulting for change requests, scope modifications, and additional requirements beyond base project scope. Rate: 100 EUR/hour plus VAT.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Indico Solutions provides SAP Basis consulting and managed services to enterprises operating SAP systems across Germany and Europe. The firm delivers remote SAP system administration, 24/7 monitoring, S/4HANA migrations, security consulting, and BTP optimization, supported by an internal SAP trainee program. Services are organized through three sub-brand divisions covering SAP BTP/cloud (Indico ES), AI/digital transformation (Indico AI), and general IT infrastructure (Indico IT).

Product overview

Indico Solutions is an IT consulting and managed services firm founded in 2011 and headquartered in Bremen/Weyhe, Germany, specializing in SAP Basis expertise. The company operates three divisions: Indico ES (focused on SAP BTP, cloud operations, and modern SAP architecture), Indico AI (AI architecture and digital transformation consulting, including RPA-based process automation), and Indico IT (general IT infrastructure, networks, cloud services, and security). The core offerings center on SAP Basis consulting and managed services — including remote service delivery, system monitoring, migrations, S/4HANA transformations, and security advisory — supported by an internal SAP training and trainee program. The company holds SAP Silver Partner status and is pursuing ISO 27001 certification for its Remote Service processes.

Differentiator

Problem solved

Functional benefit

Brands

• Indico ES: BTP, Betrieb und Cloud für SAP – focusing on modern SAP architectures, cloud operations, and BTP services.
• Indico AI
• Indico IT

Products and services

• Remote Service Remote monitoring, administration, and support of SAP systems from Indico's facilities. Includes 24/7 monitoring, emergency support, system administration, and remote operations for SAP landscapes. Covers ISO 27001 certified remote service processes.
• SAP Basis Administration Comprehensive SAP Basis administration including system installation, configuration, migration, upgrades, patch management, system copies, and ongoing operational support. Provided both on-site and via remote services.
• SAP Monitoring & System Checks Continuous monitoring of SAP systems for performance, availability, and security. Includes Early Watch Alert reviews, system health checks, security vulnerability notifications, and proactive maintenance recommendations.
• SAP S/4HANA Migration & Transformation Consulting and project management for migrating SAP landscapes to S/4HANA, including database migration from Oracle to HANA, OS migrations (e.g., Windows to SUSE Linux), high availability cluster setup, and S/4HANA transformation planning and execution.
• SAP BTP Consulting & Optimization Advisory and implementation services for SAP Business Technology Platform, including BTP architecture design, security optimization, SSO implementation (IAS/Entra ID), PEPPOL Exchange Service migration, and integration with SAP Central Finance and other BTP services.
• Security Consulting SAP and IT security advisory including SSO/Kerberos configuration validation, SPNEGO troubleshooting, RC4-to-AES encryption migration, Security Baseline Templates, and Configuration Validation. Also covers broader IT security platform integration via Sophos partnerships.
• SAP Basis Trainee Program An 8-week intensive internal SAP Basis training program for new hires, followed by 42 weeks of supervised client project work. The program prepares participants for SAP Certified Technology Associate certification and eventual independent SAP Basis consulting roles.
• SAP Training (SAP-Schulung) Public and corporate SAP Basis training courses offered in 7-week intensive programs. Covers topics including SAP Basis administration, Solution Manager, and related SAP technology areas. Available as full program packages or individual course modules for both trainees and external participants.
• SAP Document and Reporting Compliance (DRC) Implementation Technical and specialist implementation of SAP DRC, integration of international compliance requirements, and ongoing support and process optimization for e-invoicing (XRechnung, ZUGFeRD, PEPPOL). Part of the Indico ES division.
• RPA-based Web Process Automation Consulting A consulting engagement for automating manual web-based processes using RPA tools. Target segment is enterprise customers with legacy web applications. Capability includes automating rule-based, repetitive web interactions without modifying the underlying application, including process mapping, robot configuration, exception handling, and phased deployment.

Quantifiable outcome

• Migration of SAP landscapes from Oracle to HANA without disruption to business processes
• +2 more outcomes

Named customers7 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability3 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core and minor.

• SophoscoreTechnology or Integration · 12 November 2025Sophos Platform Partner and MDR (Managed Detection & Response) Partner since November 2025. Full Sophos platform expertise covering network, cloud, and endpoint security with direct access to Sophos MDR services for customer protection.
• SAPcoreTechnology or IntegrationSAP Silver Partner status with certified expertise in SAP Basis technologies, S/4HANA implementations, and SAP ecosystem. Provides access to SAP resources, support, and technical enablement.
• MicrosoftcoreTechnology or IntegrationMicrosoft Silver Partner with demonstrated competencies in Azure cloud platform, supporting SAP on Azure implementations and cloud-based SAP solutions.
• SSDE ConsultingminorStrategic or Co-development PartnerConsulting partner for collaborative project delivery and knowledge sharing.
• FreiconminorChannel Partner/ Reseller/ DistributorPartner for potential referral and distribution of services within SAP ecosystem.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• msg: German-headquartered IT consultancy with significant SAP and insurance/financial-services practice. Comparable in serving DACH enterprise customers on SAP transformations and managed services.
• NTT DATA Business Solutions: Global SAP-focused consultancy with strong DACH presence, offering managed SAP services, cloud migrations, and Basis operations. Directly overlaps with Indico on SAP Basis, BTP, and managed services for mid-market and enterprise customers.
• Arvato Systems: Bertelsmann subsidiary providing managed SAP services, cloud operations, and IT infrastructure to enterprise customers. Comparable on the managed-services and SAP Basis-adjacent side of Indico's portfolio.
• All for One Group: Public German SAP-focused consultancy delivering S/4HANA transformations, managed services, and cloud migrations to mid-market customers. Competes head-to-head for the same Mittelstand SAP Basis and migration work.
• SVA System Vertrieb Alexander: German system integrator with a strong SAP practice, comparable mid-market positioning, and similar mix of Basis administration, managed services, and Azure-based delivery. Most direct like-for-like peer in the DACH mid-market.

Broad incumbents

• Eviden (Atos Group): European IT services group with SAP, cloud, and security offerings. Comparable on managed SAP services and European enterprise customers, though at much larger scale and broader portfolio.
• T-Systems: Deutsche Telekom's enterprise IT arm, providing SAP managed services, cloud infrastructure, and security at hyperscale. Comparable on managed SAP and cloud operations but competes with much larger delivery capacity.
• Bechtle: Large German IT system house with broad infrastructure, cloud, and SAP services. Overlaps with Indico on Azure-based SAP deployments and IT infrastructure consulting but at much larger scale and broader portfolio.
• Capgemini Engineering (incl. SAP practice): Global consultancy with one of the largest SAP practices worldwide, including SAP Basis, S/4HANA, and managed cloud services. Indico competes against Capgemini on enterprise SAP transformations.

Others

• SAP Deutschland SE (direct / partner ecosystem): Not a peer in the consulting sense, but SAP itself is the platform vendor whose product roadmap, partner program (Silver/Gold), and RISE/BTP direction set the demand and pricing context for every Indico engagement.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Karriere.IndicoSolutions
• LinkedInlinkedin.com/company/indico-solutions-gmbh
• Instagraminstagram.com/indicosolutions

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Indico Solutions