Project Sister Family Services
Project Sister Family Services is a 501(c)(3) nonprofit founded in 1972 and based in Pomona, California, operating as the state-designated sexual assault crisis center for Eastern Los Angeles County and Western San Bernardino County, delivering free crisis intervention, counseling, advocacy, and prevention education to survivors of sexual assault and child abuse.
- Company typePrivate
- Founded1972
- HeadquartersPomona, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Project Sister Family Services does
Project Sister Family Services (PSFS) is a California-based 501(c)(3) nonprofit founded in 1972 in Pomona, originally as Project S.I.S.T.E.R. (Sisters in Service To End Rape) by three Claremont Colleges students including survivor Paola Hoch. The organization operates as the state-designated sexual assault crisis center for Eastern Los Angeles County and Western San Bernardino County, delivering a continuum of free, trauma-informed services to survivors of sexual assault and child abuse. Its service portfolio comprises a 24/7 Sexual Assault Crisis Hotline, a 24/7 Child Abuse Hotline, hospital/police/court accompaniment by trained advocates, trauma-informed individual and group counseling (delivered by AMFT and ACSW licensed clinicians), a walk-in clinic, prevention education programs delivered in schools and community settings, and a voluntary survivor story-sharing platform. Annual reach exceeds 15,000 individuals across the two-county service region.
The organization is funded through a mix of individual and corporate donations (including recurring giving and Giving Tuesday campaigns), federal Victims of Crime Act (VOCA) grants, and California state appropriations. Federal VOCA funding was cut 45% in 2024 and an additional 40% in 2025, prompting the organization to join the 299-member California VOCA Advocacy Alliance and the Fund Survivors Coalition lobbying for $100 million in state replacement funding. PSFS maintains a state-certified 40-hour volunteer advocate training program that supplies hotline and hospital-response capacity, and operates referral relationships with law enforcement, hospitals, schools, and complementary agencies including House of Ruth.
In 2025 the organization relocated to a newly designed office at Royalty Drive Medical Plaza in Pomona, expanding its physical service capacity. It runs an 11-50 employee operation with eight named managers, clinicians, and specialists, and is governed as an independent nonprofit with no parent company, private equity, or venture capital involvement. There is no proprietary technology platform, mobile application, or AI/ML capability; service delivery is human-mediated across physical and telephonic channels.
Project Sister Family Services firmographics
Firmographics- Name
- Project Sister Family Services
- Legal name
- Project Sister Family Services
- Website
- https://projectsister.org
- Company type
- Private
- Founded year
- 1972
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Project Sister Family Services is a 501(c)(3) nonprofit founded in 1972 and based in Pomona, California, operating as the state-designated sexual assault crisis center for Eastern Los Angeles County and Western San Bernardino County, delivering free crisis intervention, counseling, advocacy, and prevention education to survivors of sexual assault and child abuse.
- Ownership category
- akta.pro rank
Project Sister Family Services industry classification
Industry- Product category
- Sexual Assault and Abuse Crisis Services
- NAICS
- Other Individual and Family Services (624190), Child and Youth Services (624110), Individual and Family Services (6241)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Domestic Violence & Abuse Support Services (BPAGAEAD)
- akta.pro secondary industry
- Family & Parenting Support Services (BPAGAEAC)
Keywords
Where Project Sister Family Services is headquartered
LocationHeadquarters
- HQ city
- Pomona
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Project Sister Family Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Others
Revenue model
- Individual and Corporate Donations: Receives monetary donations from individuals and corporations through one-time and monthly recurring giving programs. Giving Tuesday campaigns and general fundraising efforts support operations.
- Federal VOCA (Victims of Crime Act) Funding: Federal grant funding that has been declining - 45% cut in 2024 and 40% cut in 2025. This funding supports crisis intervention, counseling, advocacy, and prevention education services.
- California State Funding: California has stepped up twice to fill the gap left by federal VOCA cuts. Part of the Fund Survivors Coalition calling for $100 million to protect services.
- Volunteer Services: Volunteer advocates provide crisis hotline support and in-person response at local hospitals. Volunteers must complete 40-hour state-certified advocate training and commit to monthly shifts.
Go-to-market motion1 record
Distribution channels5 records
Marketing channels9 records
Project Sister Family Services product offering
Product offeringCore offering
Project Sister Family Services is a nonprofit organization providing free crisis intervention, trauma-informed counseling, hospital/police/court accompaniment, and prevention education for survivors of sexual assault and child abuse in Eastern Los Angeles County and Western San Bernardino County. The organization operates 24-hour crisis hotlines, in-person advocacy programs, professional therapy services, and community-based prevention education through schools and partner organizations.
Product overview
Project Sister Family Services operates as a unified nonprofit service organization offering a comprehensive suite of survivor support programs. The core portfolio centers on crisis intervention through 24-hour hotlines (Sexual Assault Crisis Hotline and Child Abuse Hotline), trauma-informed counseling services, hospital/police/court accompaniment advocacy, and community prevention education. Additional services include a walk-in clinic for immediate therapist access and a voluntary story-sharing platform. The organization serves Eastern Los Angeles County and Western San Bernardino Counties, with all services provided at no cost to survivors.
Differentiator
Problem solved
Functional benefit
Products and services
- 24-Hour Sexual Assault Crisis Hotline A round-the-clock crisis hotline providing immediate support, crisis intervention, and referrals for survivors of sexual assault. Available 7 days a week at (909) 626-HELP (4357).
- Child Abuse Hotline A dedicated 24-hour hotline for reporting and support related to child abuse at (626) 966-4155.
- Trauma-Informed Counseling Professional therapy services for survivors of sexual assault and child abuse, including individual counseling, specialized support groups for adults and adolescents, and family counseling for non-offending family members.
- Crisis Intervention and Accompaniment Services Trained volunteer advocates provide in-person support to survivors at hospitals, police stations, and court appearances, along with follow-up services and referrals.
- Walk-in Counseling Clinic Immediate in-person access to a therapist for survivors with urgent needs, available on Mondays from 10:00 AM to 2:00 PM.
- Prevention Education Programs Community education and prevention programs teaching about sexual assault, dispelling myths, discussing self-protection and reporting, and helping individuals reduce their risk of sexual violence. Programs available for schools, community groups, and organizations.
- Volunteer Advocate Program Trained volunteer advocates provide 24-hour crisis hotline support and in-person response at local hospitals. Volunteers must complete 40-hour state-certified advocate training and commit to monthly shifts.
Quantifiable outcome
- 97% of survivors supported during exams reported reduced stress
- +1 more outcomes
Companies that use Project Sister Family Services
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles4 records
Project Sister Family Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Project Sister Family Services partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core, major and supporting.
- House of RuthcoreDomestic violence shelter partner providing complementary services. Organizations work together on survivor cases, with Project Sister making warm handoffs to House of Ruth when survivors need additional support. Joint advocacy efforts for VOCA funding protection. Together they form a continuum of care serving Eastern Los Angeles County and Western San Bernardino County.
- California VOCA Advocacy AlliancemajorStatewide coalition of 299 organizations advocating for California to sustain funding for sexual assault and domestic violence services. Project Sister joined this coalition to urge protection of VOCA funding critical to survivor services.
- Fund Survivors CoalitionmajorStatewide alliance of organizations calling on California to provide $100 million to offset federal VOCA funding gap and protect services for survivors of crime. Project Sister is a member organization advocating for sustained funding.
- Law Enforcement AgenciescorePartnership with law enforcement for survivor advocacy during interviews and legal proceedings. Advocates accompany survivors through the criminal justice system, explaining processes and providing support.
- Healthcare Providers and HospitalscorePartner hospitals where Project Sister advocates respond for sexual assault forensic exams. Advocates provide crisis support during medical examinations and connect survivors to ongoing services.
- Schools and Educational InstitutionscoreSchools and youth organizations partner to receive prevention education programs. Services include presentations on consent, safety, and healthy relationships, as well as staff training on trauma-informed responses.
- Community Groups and OrganizationssupportingVarious community organizations partner with Project Sister for outreach, education, and referral services. Broader network of support for survivors across the service region.
Scale indicators9 records
Recent moves7 records
Expansion highlights5 records
Project Sister Family Services competitors and assessment
Company assessmentBroad incumbents
- RAINN (Rape, Abuse & Incest National Network): National umbrella anti-sexual-violence organization operating the National Sexual Assault Hotline. Sets standards, training, and policy frameworks used by local crisis centers including Project Sister, and operates at vastly greater scale.
- YWCA of Greater Los Angeles: Established LA-area nonprofit offering domestic violence services, housing, and broader women's empowerment programming within a wider portfolio. Operates overlapping DV shelter and crisis services at greater organizational scale than Project Sister.
Direct peers
- Jenesse Center: Los Angeles-based domestic violence service provider operating emergency shelter, transitional housing, and counseling. Comparable crisis-response and counseling model serving survivors of abuse in the broader LA region.
- Rainbow Services: South Bay/LA-based nonprofit offering domestic violence shelter, hotline, counseling, and prevention education. Closely matched service portfolio (hotline, counseling, advocacy, prevention) within the greater LA area.
- Peace Over Violence: Los Angeles-based nonprofit providing sexual and domestic violence crisis hotlines, counseling, and prevention education. Closely comparable service portfolio to Project Sister, with broader LA County coverage.
- Center for Community Solutions: San Diego-based nonprofit providing sexual assault and domestic violence crisis response, counseling, and prevention education. Operates the San Diego County sexual assault hotline and provides the same core suite of services as Project Sister.
- East Los Angeles Women's Center: East LA-based nonprofit providing crisis intervention, counseling, and advocacy for survivors of domestic violence and sexual assault. Comparable target population, bilingual service model, and continuum-of-care approach in adjacent geography.
- Sexual Assault Resource Center (SARC) Santa Barbara: Santa Barbara-based rape crisis center providing 24-hour hotline, advocacy, counseling, and prevention education. Closely comparable single-specialty sexual assault crisis center operating under a similar California service model.
- House of Ruth: Claremont-based nonprofit domestic violence shelter and service provider, directly named as Project Sister's warm-handoff partner serving the same Eastern LA County/Western San Bernardino region. Operates a complementary DV shelter while Project Sister leads on sexual assault response.
Others
- California Coalition Against Sexual Assault (CALCASA): Statewide coalition that provides training, technical assistance, and policy advocacy for California's rape crisis centers. Functions as a peer-network and capacity-building partner rather than a direct service competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Project Sister Family Services social profiles
Digital presenceProject Sister Family Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Project Sister Family Services leadership team
Management profileNumber of profiles
Profiles8 records
Project Sister Family Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Project Sister Family Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Project Sister Family Services
What does Project Sister Family Services do?
Project Sister Family Services is a nonprofit organization providing free crisis intervention, trauma-informed counseling, hospital/police/court accompaniment, and prevention education for survivors of sexual assault and child abuse in Eastern Los Angeles County and Western San Bernardino County. The organization operates 24-hour crisis hotlines, in-person advocacy programs, professional therapy services, and community-based prevention education through schools and partner organizations.
Is Project Sister Family Services a public or private company?
Project Sister Family Services is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Project Sister Family Services founded?
Project Sister Family Services was founded in 1972. It employs 11 to 50 people.
Where is Project Sister Family Services based?
Project Sister Family Services is headquartered in Pomona, United States, in the North America region.
How does Project Sister Family Services make money?
Four revenue lines are on record. Individual and Corporate Donations are the primary driver. The others are federal VOCA (Victims of Crime Act) Funding, california State Funding and volunteer Services.
Who are Project Sister Family Services's main competitors?
Broad incumbents on record are RAINN (Rape, Abuse & Incest National Network) and YWCA of Greater Los Angeles. Direct peers are Jenesse Center, Rainbow Services, Peace Over Violence, Center for Community Solutions, East Los Angeles Women's Center, Sexual Assault Resource Center (SARC) Santa Barbara and House of Ruth. California Coalition Against Sexual Assault (CALCASA) is listed as an others.
Does Project Sister Family Services have an API?
No public API is recorded for Project Sister Family Services.
What industry is Project Sister Family Services in?
Project Sister Family Services's product category is Sexual Assault and Abuse Crisis Services. Its primary akta.pro industry code is BPAGAEAD, Domestic Violence & Abuse Support Services, with a secondary code of BPAGAEAC, Family & Parenting Support Services. Its NAICS code is 624190 and its SIC code is 8300.