My Energy

What My Energy does

My Energy (legally My Energy Ltd.) is a privately held New Zealand company founded in 2019 by Jamie and Danielle Pohl, headquartered in Auckland. The company provides outsourced metered utility billing and management services for multi-tenant residential and commercial properties, primarily serving body corporates, strata managers, and asset managers in the Auckland region. Its core offering covers the full utility management lifecycle — supply coordination with local water and gas providers, installation of smart metering technology (wireless and integrated meters), tenant account setup and bond management, invoice generation, payment processing, and ongoing tenant enquiry handling. Named managed properties include eight apartment and commercial developments in Auckland, the largest being Airedale Apartments (97 units) and Middlemore Homes (44 units).

Name

My Energy

Legal name

My Energy Ltd.

Website

https://myenergynz.co.nz

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Utility Billing & Management Services

NAICS

Utilities (22)

SIC

Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Energy Management & Monitoring (Submetering, Dashboards, Analytics) (BPABAGAD)

akta.pro secondary industry

Metering Data Acquisition & Customer Enrollment/Onboarding Services (EUAGAEAG)

Keywords

• Utility billing services
• Smart metering solutions
• Multi-tenant utilities
• Body corporate services
• Submetering management

Headquarters

HQ city

Auckland

HQ country

New Zealand

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Utility Billing Management Services: Complete outsourced utility billing solution for body corporates, strata managers and asset managers. Includes coordinating individual billing, consumption reports, invoicing, payments, and handling enquiries from tenants on behalf of property managers.
2. Smart Metering Services: Installation and management of smart metering technology for water and gas consumption monitoring. Includes retrofitted wireless modules and integrated wireless meters for accurate real-time measurement.
3. Payment Processing: Credit card payment processing with 1.67% surcharge for Visa/Mastercard. Direct debit available at no cost. Dishonoured direct debit fee of $21.90 applies.
4. Customer Account Management: Setting up and managing energy accounts for residential or commercial tenants including bond management services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

My Energy provides outsourced metered utility billing and management for multi-tenant residential and commercial properties in Auckland, New Zealand. The service uses smart metering technology to monitor water and gas consumption, then handles invoicing, payment processing, and tenant enquiries on behalf of body corporates, strata managers, and asset managers. Customers include property managers, body corporates, asset managers, and tenants of multi-tenancy buildings.

Product overview

My Energy provides a unified metered utility billing solution for multi-tenant properties, combining Utility Supply Management, Smart Metering, Customer Account Management, Invoicing and Billing, and Customer Service into a single integrated service. The MyAccount Portal serves as the primary customer-facing interface, enabling tenants to view consumption data, manage payments via direct debit or credit card, and access account services. The company was founded in 2019 and expanded to include plumbing maintenance services through its affiliated company Flow Pro Limited. Services cover water and gas utilities across residential apartments and commercial properties managed by body corporates, strata managers, and asset managers in Auckland.

Differentiator

Problem solved

Functional benefit

Products and services

• Multiple Tenancy Utility Management End-to-end managed utility billing service for multi-tenant residential and commercial properties, covering water and gas consumption monitoring, invoicing, payment processing, and tenant enquiry handling for body corporates, strata managers, and asset managers.
• Smart Metering Technology Services Deployment of smart meters and wireless automated meter reading infrastructure for water and gas in multi-tenant buildings, enabling consumption data capture that feeds into the billing system.
• MyAccount Online Portal Cloud-based self-service online portal that enables tenants and unit owners to view utility consumption, receive bills, and make online payments.
• Plumbing Maintenance Services Plumbing maintenance services for commercial properties, provided through affiliated company Flow Pro Limited.

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Flow Pro LimitedcoreStrategic or Co-development Partner · 1 January 2019Connected company led by Jamie Pohl, My Energy's Managing Director. Flow Pro Limited has a strong track record in the Auckland Commercial Plumbing market with an excellent reputation for service and quality. Provides commercial plumbing services that complement utility management offerings.
• BMeterscoreTechnology or IntegrationLeading supplier in New Zealand for water metering systems and technology. My Energy has partnered with BMeters for market-leading metering equipment that enables wireless meter reading and accurate consumption measurement for multi-tenant properties.
• Kiwi PropertyminorChannel Partner/ Reseller/ DistributorMajor New Zealand property developer and manager. Listed as a partner in My Energy's portfolio of collaborations.
• DownerminorStrategic or Co-development PartnerMajor infrastructure services company in New Zealand. Listed as a partner in My Energy's portfolio of collaborations.
• WaterwareminorChannel Partner/ Reseller/ DistributorWater plumbing and metering products distributor. Listed as a partner in My Energy's collaboration portfolio.

Scale indicators2 records

Recent moves6 records

Expansion highlights3 records

Direct peers

• Plentify: New Zealand-based home energy management company offering smart energy hardware and software for residential properties. Closely comparable to My Energy in geography, customer type (multi-tenant residential / strata), and submetering / consumption monitoring focus.
• Wattwatchers: Australian smart energy monitoring platform providing real-time consumption data for buildings and distributed energy assets. Comparable to My Energy's smart metering and cloud-based monitoring stack, serving a similar multi-tenant / building management audience across the Tasman.

Broad incumbents

• Itron: Global metering and data analytics company serving water, gas, and electricity utilities worldwide. Overlaps with My Energy at the smart metering hardware / data acquisition layer, but operates at vastly larger scale and across multiple utility types.
• Meridian Energy: Largest NZ electricity generator and retailer, serving residential and commercial customers nationally. Represents the incumbent utility supplier My Energy interfaces with on behalf of body corporates — a partner / competitor depending on whether it insources multi-tenant billing.
• Hansen Technologies: ASX-listed provider of billing, customer service, and meter data management software to global utilities. Overlaps with My Energy's billing and metering data acquisition layer, but operates at much larger scale across water, gas, and electricity utilities globally.

Regional players

• Simply Energy: Australian multi-energy retailer providing electricity, gas, and related services to households and businesses. Comparable in the ANZ retail utility space, with overlapping customer segments and digital account management capabilities analogous to My Energy's portal.
• Powershop: New Zealand electricity retailer offering consumption tracking and digital account management to households and small businesses. Shares My Energy's NZ market and emphasis on transparent invoicing and usage visibility for end customers.

Emerging players

• BOSS Energy Solutions: Australian energy solutions provider focused on helping businesses and property portfolios reduce energy costs through monitoring and management. Comparable to My Energy in submetering and energy management services for multi-tenant property managers in the ANZ region.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about My Energy