Daynes Music

What Daynes Music does

Daynes Music Company, Inc. was a family-owned piano retailer founded in 1862 in Salt Lake Valley, Utah, operating continuously for 164 years as Utah's oldest family-run business and one of the oldest in America. The company operated a single retail showroom at 6935 S. State Street, Midvale, Utah, selling new and used acoustic pianos (grand, upright, and player pianos) from brands such as Essex (designed by Steinway & Sons), Story & Clark, Knabe, Hardman Peck & Co, and Schumann, with per-instrument pricing ranging from $2,700 to $12,500. Daynes also distributed QRS Music Technologies products including the PNOMation3 retrofittable player piano system and PNOScan sensor technology, which converts acoustic pianos into digital/player instruments via wifi-actuated solenoids and slim under-keyboard sensors, and the QRS Piano Desk with Fatar-weighted keys and QRS-Connect app control. Financing was offered to qualified purchasers through Decision Lender, with credit cards, checks, and bank transfers also accepted.

The company's business model combined one-time hardware sales (pianos and sheet music, with sheet music discounts of 30-75% during the closing sale) with referral-based piano tuning, repair, restringing, and rebuilding services delivered through Steinway factory-trained partner technicians (notably Hyrum Weibell of Salt Lake Piano Service Company and Taylor Packer of Pro Piano Care). Go-to-market was direct-to-consumer through the physical showroom and a basic web presence at daynesmusic.com, supported by Facebook and Instagram. Customer segments spanned Utah families, churches, schools and universities, musicians and teachers, and concert/performance venues (including Utah Symphony and the Gina Bachauer International Piano Competition). Daynes held the historical distinction of being the first Steinway & Sons dealership west of New York from 1873 onward, anchoring a 150+ year premium-brand partnership.

In 2026, after 164 years of continuous operation across four generations of Daynes family leadership, the company announced permanent closure and is conducting a final liquidation sale of all piano inventory.

Name

Daynes Music

Legal name

Daynes Music Company, Inc.

Website

https://daynesmusic.com

Company type

Private

Founded year

1862

Operating status

Closed

Headcount range

11–50 employees

Short description

Daynes Music was a family-owned piano retailer founded in 1862 in Midvale, Utah, serving Utah families, schools, churches, and performance venues with acoustic pianos, QRS player-piano technology, and Steinway-trained tuning services for 164 years until its 2026 closure.

Ownership category

akta.pro rank

Product category

Piano Retail

NAICS

Musical Instrument and Supplies Retailers (459140)

akta.pro primary industry

Musical Instrument Retail (Guitars, Keyboards, Drums, Band/Orchestra) (CRALAEAA)

akta.pro secondary industry

Instrument Repair, Maintenance & Luthier Services (CRALAEAF)

Keywords

• Piano retail
• Piano tuning
• Player pianos
• Acoustic pianos
• Musical instruments

Headquarters

HQ city

Midvale

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain

Revenue model

1. Piano Sales: Retail sale of new and used pianos including grand pianos, upright pianos, and player pianos. Sold new grand pianos, new high-resolution player pianos, new upright pianos, and recent trade-ins. Pricing ranged from $2,700 to $12,500 per instrument. One-time transaction-based revenue model.
2. Piano Tuning and Technical Services: Daynes Music recommended and facilitated piano tuning, servicing, repair, restringing, and rebuilding services through certified Steinway-trained technicians. Services were offered to customers through partnered technicians including Hyrum Weibell (Salt Lake Piano Service Company), Taylor Packer (Pro Piano Care), and Duncan Peterson.
3. Sheet Music Sales: Sale of sheet music, with a closing sale offering 30–75% off sheet music inventory.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Daynes Music operated a single retail showroom in Midvale, Utah, selling new and used acoustic pianos (grand pianos, upright pianos, and player pianos) from brands such as Essex, Story & Clark, Knabe, Hardman Peck & Co, and Schumann. The company also retailed QRS Music Technologies products, including the PNOMation3 retrofittable player piano system, the PNOScan digital sensor, and the QRS Piano Desk. Beyond retail, the company facilitated piano tuning, repair, restringing, and rebuilding services through certified Steinway-factory-trained technicians and sold sheet music.

Product overview

Daynes Music is a piano dealer (now closing after 164 years of operation since 1862) that offers a portfolio of products combining acoustic pianos with technology-enabled player and digital piano systems. The core technology products are the PNOMation3 retrofittable player piano system (available in three escalating bundle tiers: Playback, Playback and Record, and Playback, Record and Practice) and PNOScan (a sensor installed under piano keys enabling digital recording and app control). These are complemented by PNOcloud for cloud-based auto-save and upload. The QRS Piano Desk is a standalone digital keyboard furniture piece with Fatar-weighted keys, 156 sounds, and QRS-Connect app control. On the acoustic side, the company sells sub-brand pianos including Essex (designed by Steinway & Sons), Story & Clark, Knabe, Hardman Peck & Co, and Schumann, with full piano tuning and technical services provided by Steinway-factory-trained technicians. The company also represented Steinway & Sons as the first such dealership west of New York starting in 1873.

Differentiator

Problem solved

Functional benefit

Products and services

• PNOMation3 Player Piano System The world's number one retrofittable player piano system that turns any acoustic piano into an automated player piano. Controlled via wifi using iOS, Android, or Apple Watch devices, it plays back artist performances through the piano's own action. Sold to piano buyers seeking to add playback and recording capability to their existing or new acoustic pianos.
• PNOScan Digital Sensor

Named customers14 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability3 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Steinway & SonscoreStrategic or Co-development Partner · 1 January 1873Daynes Music began representing Steinway & Sons in 1873, becoming the first Steinway dealership west of New York. This partnership spanned over 150 years and positioned Daynes as the premier Steinway dealer in the western United States. Daynes Music employed Steinway factory-trained technicians and the company was considered a regional specialist for Steinway's SPIRIO pianos.
• QRS Music TechnologiescoreTechnology or IntegrationDaynes Music promoted and sold QRS Music Technologies products including PNOMation3 (the world's #1 retrofittable player piano system) and PNOScan (digital sensor technology for acoustic pianos). These products were demonstrated and sold at the Daynes Music showroom, with the company serving as a key distribution channel for QRS products.
• University of Utah Theatre DepartmentminorStrategic or Co-development PartnerThe University of Utah Theatre Department used PNOScan-equipped pianos in live theatrical performance, integrating them with MainStage3 for multi-instrument orchestration and performance. Music Director Alex Marshall served as a reference case for PNOScan technology.
• Salt Lake Piano Service Company (Hyrum Weibell)coreImplementation/ SI/ Consulting PartnerHyrum Weibell of Salt Lake Piano Service Company has been working with Daynes Music since March 2011. He holds all Steinway factory training certifications and has completed manufacturer training from Yamaha and Mason and Hamlin. He serves clients including the Utah Symphony, Gina Bachauer Competition, and Utah State University, and is a regional specialist for Steinway's SPIRIO pianos.
• Pro Piano Care (Taylor Packer)coreImplementation/ SI/ Consulting PartnerTaylor Packer completed an internship at Daynes Music and has regularly performed work for the Utah Symphony, Gina Bachauer International Piano Foundation, Daynes Music, and Utah State University. He holds Steinway factory training certifications from New York.

Scale indicators4 records

Recent moves5 records

Broad incumbents

• Steinway & Sons: Premier acoustic piano manufacturer and the brand Daynes represented exclusively in Utah since 1873. Comparable as the upstream manufacturer whose dealer network includes Daynes; overlaps in piano retail through its own showrooms and SPIRIO player piano line.

Direct peers

• Jordan Kitt's Music: Mid-Atlantic piano and organ retailer (Maryland/Virginia). Operates as a Steinway-only piano dealer with tuning, technical services, and institutional accounts — directly comparable to Daynes' Steinway dealership model.
• Classic Pianos: Multi-location piano retailer with stores across the western U.S. (including the Pacific Northwest and California). Comparable as a regional piano dealer with technical services and Steinway-affiliated positioning — overlapping Daynes' geography and customer mix.
• Schmitt Music: Long-established regional piano and band instrument retailer in the Upper Midwest. Directly comparable as a multi-generational, community-rooted piano dealer with tuning services, school/institutional accounts, and Steinway representation — the closest analog to Daynes' business model.
• Faust Harrison Pianos:

Market position

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/DaynesMusic
• Instagraminstagram.com/daynesmusic
• LinkedInlinkedin.com/company/daynes-music

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Daynes Music