Crossiety
Crossiety AG is a Swiss GovTech SaaS company that sells municipal subscriptions to its SMS-verified "Digital Village Square" community platform, serving 160+ municipalities and 730,000+ residents across Switzerland, Germany, and Liechtenstein.
- Company typePrivate
- Founded2016
- HeadquartersThalwil, Switzerland
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Crossiety does
Crossiety AG is a privately held Swiss GovTech company founded in 2015 (with website artifacts dating to 2016) and headquartered in Thalwil, Switzerland, with a secondary presence in Germany. It operates the Digitaler Dorfplatz (Digital Village Square), a mobile-first community communication platform that municipalities, cities, and regions deploy to engage residents via verified, local-only news, chat, events, surveys, push notifications, groups, a marketplace, a defect reporter, and waste-calendar integrations. The product architecture centers on SMS-verified real-name registration, GDPR-compliant data handling, configurable visibility scopes (local/20km regional/public), and technical interfaces including iFrame embedding, RSS, an API, and Eventfrog calendar sync. The business model is B2B2C subscription SaaS: municipalities pay an annual subscription (priced per municipality, quotes on request) while residents, associations, schools, and local businesses use the platform free of charge. Go-to-market is sales-led with live demos, downloadable brochures, and a six-month structured onboarding supplemented by partner-municipality referrals; distribution includes native iOS and Android apps, a web app at crossiety.app, and a growing reseller/integration network (e.g., Gemeinde-Support AG, Eventfrog, Klapp). Leadership includes CEO Joel Singh alongside founders Pascale Bruderer (co-owner, former Swiss National Councillor) and Patrik Elsa (co-founder and advisor).
Crossiety firmographics
Firmographics- Name
- Crossiety
- Legal name
- Crossiety AG
- Website
- https://crossiety.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Crossiety AG is a Swiss GovTech SaaS company that sells municipal subscriptions to its SMS-verified "Digital Village Square" community platform, serving 160+ municipalities and 730,000+ residents across Switzerland, Germany, and Liechtenstein.
- Ownership category
- akta.pro rank
Crossiety industry classification
Industry- Product category
- Civic Engagement Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Local & Neighborhood Community Platforms (MPACAJAI)
Keywords
Where Crossiety is headquartered
LocationHeadquarters
- HQ city
- Thalwil
- HQ country
- Switzerland
- HQ region
- Europe
Offices2 records
Markets served
Crossiety business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure, Others
Revenue model
- Municipal Subscription: Municipalities and cities pay a subscription fee for the Digitaler Dorfplatz platform, making it available free of charge to residents. The platform is provided in an Abo-Modell (subscription model).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free tier for end users (residents, associations, businesses) |
| Subscription | Annual | Subscription model for municipalities |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
Crossiety product offering
Product offeringCore offering
Crossiety develops and operates the "Digitaler Dorfplatz" (Digital Village Square), a GDPR-compliant local communication platform sold on a SaaS subscription model to municipalities, cities, and regions in Switzerland, Germany, and Liechtenstein. The platform enables verified, real-name local news, chat, events, surveys, push notifications, a neighbourhood help module, a local marketplace, a directory, and a defect reporter, and is offered free of charge to residents, associations, schools, and local businesses. Add-on modules (defect reporting, technical interfaces, public viewer, analytics, customer self-service portal) extend the core subscription for municipality customers.
Product overview
Crossiety operates as a unified platform called the Digitaler Dorfplatz (Digital Village Square), which serves as a local communication and community engagement hub for municipalities in Switzerland, Germany, and Liechtenstein. The core platform includes essential community features: News (Neuigkeiten), Discussions, Chat, Events with Eventfrog integration, Surveys, Push Notifications, Help/Neighborhood Assistance, Groups with sub-group organization, Waste Calendar, Marketplace, and Directory. Core platform enhancements include My Region (regional content filtering within 20km), My Neighbors (resident discovery), and Meine Nachbarn functionality. Premium add-on modules are available for municipalities: Mängelmelder (Defect Reporter) for infrastructure issue tracking, Schnittstellen (Technical Interfaces) for iFrame, RSS, and API integrations including Public Viewer for digital signage. The platform is free for residents, associations, schools, and local businesses; municipalities pay a subscription fee. Crossiety is accessible via iOS and Android mobile apps plus web browser.
Differentiator
Problem solved
Functional benefit
Products and services
- Digitaler Dorfplatz (Crossiety Platform) The main community communication platform providing local digital infrastructure for municipalities, cities, and regions. Serves as a trusted local communication hub where residents can inform themselves, network, organize, engage, and communicate. The platform is free for residents, associations, and local businesses, while municipalities pay an annual subscription.
- Mängelmelder (Defect Reporter) Add-on module that lets residents report infrastructure problems and community concerns through the app; municipal administrators can sort, review, and manage reports through a dedicated back-end.
- Schnittstellen (Technical Interfaces) Technical integration add-on providing iFrame embedding, RSS imports, API connections, Eventfrog synchronization, and calendar sync for municipalities that need to integrate Crossiety with existing systems.
- Public Viewer Add-on module for digital signage and public information displays that lets municipalities publish Crossiety content on public screens accessible to people without a Crossiety account.
- Reporting & Analytics Add-on analytics and reporting add-on providing municipalities with real-time insights into platform performance, user statistics, and engagement metrics through a dedicated customer portal.
- Kundencenter (Customer Center) Self-service portal for municipal customers containing onboarding materials, inspiration examples, service information, and promotional templates to optimize Crossiety platform usage.
Quantifiable outcome
- Cost reduction: CHF 4,800 annually on printed municipal bulletins
- +4 more outcomes
Companies that use Crossiety
Customer profileNamed customers7 records
Segments6 records
Ideal customer profiles1 record
Crossiety technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature6 records
Crossiety partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered minor.
- Fit4DigitalminorFit4Digital partnership to support digitalization initiatives for municipalities using the Crossiety platform.
- Gemeinde-Support AGminorGemeinde-Support AG distributes and supports Crossiety to their municipal customer base in Switzerland.
- Myni GmeindminorPartnership for dialog and participation solutions connecting municipalities through the digital village square concept.
- EnergiestadtminorPartnership with Energiestadt (Swiss energy city label) to support sustainable community communication through the digital village square.
- KonovaminorPartnership focused on dialog and citizen participation solutions for municipal governments.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Crossiety competitors and assessment
Company assessmentDirect peers
- Nextdoor: Global neighborhood social network connecting verified residents within local communities. Closest functional comparable to Crossiety's Digital Village Square, though broader in geography and less oriented to municipal government procurement.
- Myni Gmeind: Swiss participation platform for municipalities and citizens, listed as a Crossiety partner. Targets the same civic-engagement use cases in Switzerland and competes for the same municipal subscription budgets.
Emerging players
- PlaceSpeak: Civic engagement platform for verified-location public consultation and community decision-making. Overlaps with Crossiety's survey, discussion, and citizen-participation features for municipal customers.
- FixMyStreet (mySociety): Citizen issue-reporting platform used by UK and international councils to log infrastructure defects. Directly comparable to Crossiety's Mängelmelder (defect reporter) module.
Broad incumbents
- WhatsApp Communities: Meta-owned free messaging app with neighborhood-style community groups. Primary free alternative that municipalities and residents may default to instead of paying for Crossiety subscriptions.
- Facebook Groups: Meta-operated free group platform widely used for neighborhood and interest-based communities. Reaches a comparable end-user base at zero cost, posing the principal free-market threat to Crossiety.
Others
- Eventfrog: Swiss event-management platform integrated with Crossiety's Events module. Acts as a complementary ecosystem partner rather than a competitor, enriching Crossiety's event functionality for municipalities.
- Gemeinde-Support AG: Swiss distributor and support partner for municipal software, including Crossiety. Operates in the same Swiss municipal procurement ecosystem and serves as a channel partner rather than direct competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Crossiety social profiles
Digital presenceCrossiety compliance and trust
Trust signalCompliance2 records
Crossiety financial estimates
Financial estimateRevenue estimate
Valuation estimate
Crossiety leadership team
Management profileNumber of profiles
Profiles3 records
Crossiety funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Crossiety M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Crossiety
What does Crossiety do?
Crossiety develops and operates the "Digitaler Dorfplatz" (Digital Village Square), a GDPR-compliant local communication platform sold on a SaaS subscription model to municipalities, cities, and regions in Switzerland, Germany, and Liechtenstein. The platform enables verified, real-name local news, chat, events, surveys, push notifications, a neighbourhood help module, a local marketplace, a directory, and a defect reporter, and is offered free of charge to residents, associations, schools, and local businesses. Add-on modules (defect reporting, technical interfaces, public viewer, analytics, customer self-service portal) extend the core subscription for municipality customers.
Is Crossiety a public or private company?
Crossiety is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Crossiety founded?
Crossiety was founded in 2016. It employs 11 to 50 people.
Where is Crossiety based?
Crossiety is headquartered in Thalwil, Switzerland, in the Europe region.
How does Crossiety make money?
One revenue line is on record: municipal Subscription.
Who are Crossiety's main competitors?
Direct peers on record are Nextdoor and Myni Gmeind. Emerging players are PlaceSpeak and FixMyStreet (mySociety). Broad incumbents are WhatsApp Communities and Facebook Groups. Others are Eventfrog and Gemeinde-Support AG.
Does Crossiety have an API?
Yes. Crossiety offers a technical API interface for municipal integration. Partner municipalities such as Arlesheim and Buchrain are highlighted as examples of API integration implementation. The platform also supports RSS feed imports for content syndication. Technical interfaces page available at https://www.crossiety.ch/schnittstellen/ but detailed API documentation, authentication methods, rate limits, and versioning information are not publicly specified in the source content.
What industry is Crossiety in?
Crossiety's product category is Civic Engagement Software. Its primary akta.pro industry code is MPACAJAI, Local & Neighborhood Community Platforms. Its NAICS code is 5182 and its SIC code is 7370.