Baw Baw Shire Council

Local Government Servicesbawbawshire.vic.gov.au

Baw Baw Shire Council is the local government authority for Baw Baw Shire in Victoria, Australia, delivering statutory municipal services including waste management, planning permits, emergency management, and community infrastructure to shire residents, local businesses, and community organisations.

Company typePrivate
Founded1994
HeadquartersDrouin, Australia
Headcount251–500
GTM typeB2C
OfferingServices

What Baw Baw Shire Council does

Baw Baw Shire Council is the local government authority for Baw Baw Shire in the Gippsland region of Victoria, Australia, established in 1994 under the Victorian Local Government Act. The council operates from its headquarters in Drouin and a Customer Service Centre in Warragul, with a workforce of 251-500 employees delivering statutory municipal services across the shire, including roads and drainage, waste management, planning and building permits, animal management, emergency management coordination, community grants administration, and public health services. Its primary customer segment is the shire's residential population, with secondary segments comprising local community organisations (sports clubs, community groups) and local businesses requiring permits and economic development support.

The council has built a digital services portfolio to extend its service delivery beyond physical counters. Products include Baw Baw Connect (a community engagement and consultation platform), an Emergency Dashboard for consolidated emergency information, the Baw Baw Waste App for collection schedules and tip lookup, integration with Snap Send Solve for mobile-based issue reporting, and a Near Me location-based information service. The website is accessible in 20+ languages and is built on the Granicus platform. Recent activity includes the June 2026 launch of a Food Organics and Garden Organics (FOGO) waste service in cooperation with South Gippsland Shire and Wellington Shire Councils, and capture of over AUD 76,400 in grant funding from Victoria's Tiny Towns Fund for community infrastructure.

As a statutory local government entity, Baw Baw Shire Council generates operating revenue through council rates, statutory fees and charges, and government grants, rather than commercial product sales. Its distribution model is omnichannel and direct: 24/7 online services through bawbawshire.vic.gov.au, two Customer Service Centres, a toll-free call centre (1300 BAW BAW), and mobile reporting apps. Marketing reach is through the website, social media (Facebook, Instagram, YouTube), the Baw Baw Connect portal, and traditional public notices. No equity ownership, subsidiaries, merger activity, or commercial product pricing were disclosed in the available data.

Baw Baw Shire Council firmographics

Firmographics

Name: Baw Baw Shire Council
Legal name: Baw Baw Shire Council
Website: https://bawbawshire.vic.gov.au
Company type: Private
Founded year: 1994
Operating status: Operating
Headcount range: 251–500 employees
Short description: Baw Baw Shire Council is the local government authority for Baw Baw Shire in Victoria, Australia, delivering statutory municipal services including waste management, planning permits, emergency management, and community infrastructure to shire residents, local businesses, and community organisations.
Ownership category
akta.pro rank

Baw Baw Shire Council industry classification

Industry

Product category: Local Government Services
NAICS: Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Urban Planning and Community and Rural Development (925120)
SIC: Refuse Systems (4953)
akta.pro primary industry: Municipal Solid Waste Collection (Residential/Commercial) (IMAIAFAA)

Keywords

Local government services
Municipal services
Waste management
Community engagement
Emergency management

Where Baw Baw Shire Council is headquartered

Location

Headquarters

HQ city: Drouin
HQ country: Australia
HQ region: Oceania

Offices1 record

Markets served

Baw Baw Shire Council business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Distribution channels4 records

Marketing channels6 records

Baw Baw Shire Council product offering

Product offering

Core offering

Baw Baw Shire Council is a local government authority providing statutory municipal services to residents of the Baw Baw Shire region in Victoria, Australia. Core services include waste management (including the new FOGO service), roads and drainage maintenance, planning and building permits, animal management, emergency preparedness and response, community grants administration, and public health services. The council also delivers a portfolio of digital services — including the Baw Baw Connect community engagement platform, an Emergency Dashboard, the Baw Baw Waste App, and the Snap Send Solve issue reporting tool — to improve resident access to council services.

Product overview

Baw Baw Shire Council provides a unified digital services portfolio consisting of community engagement platforms (Baw Baw Connect), emergency management tools (Emergency Dashboard), waste management services (Baw Baw Waste App), issue reporting systems (Snap Send Solve), and location-based information services (Near Me). These services are delivered through the council's main website powered by Granicus, accessible in 20 languages, and focus on improving resident access to council services, emergency information, and community participation opportunities.

Differentiator

Problem solved

Functional benefit

Products and services

Baw Baw Connect
Emergency Dashboard
Baw Baw Waste App
Snap Send Solve Mobile-based service reporting tool that allows Baw Baw Shire residents to report issues like potholes, broken signage, and other maintenance concerns by photographing and sending location-tagged reports.
Near Me Location-based information service enabling Baw Baw Shire residents to find relevant local information specific to their area within the shire.
FOGO Service (Food Organics and Garden Organics) Food Organics and Garden Organics (FOGO) waste collection service jointly launched across Baw Baw Shire, South Gippsland Shire, and Wellington Shire Councils, providing residents with food and garden organics waste collection.

Companies that use Baw Baw Shire Council

Customer profile

Segments3 records

Ideal customer profiles3 records

Baw Baw Shire Council technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Baw Baw Shire Council partnerships and signals

Strategic signal

Recent moves5 records

Expansion highlights5 records

Baw Baw Shire Council competitors and assessment

Company assessment

Direct peers

Bass Coast Shire Council: Neighbouring Gippsland-region Victorian shire offering the same municipal service portfolio (waste collection, planning, community facilities, emergency management) to a similar population scale.
Yarra Ranges Council: Eastern Victorian shire offering comparable municipal services to a mixed urban/rural population with active FOGO and digital engagement programs.
South Gippsland Shire Council: Adjacent Victorian shire and joint FOGO launch partner; operates as a comparable small-to-mid sized rural council providing identical municipal services (waste, roads, planning, community grants) to a similar population scale in Gippsland.
East Gippsland Shire Council: Large Gippsland shire with comparable rural municipal service portfolio, including waste management, emergency management, and community engagement platforms.
Cardinia Shire Council: Outer-melbourne growth shire providing directly comparable municipal services (waste, planning, community engagement) to a rapidly expanding peri-urban population on a similar scale.
Glenelg Shire Council: Western Victorian rural shire operating an essentially identical municipal service portfolio (waste, roads, planning, community grants) at a comparable small-shire scale.
Wellington Shire Council: Third joint FOGO partner and neighbouring Gippsland shire; provides the same suite of municipal services to a rural/regional population, making it the most direct operational and service-mix comparable to Baw Baw.
Latrobe City Council: Gippsland-region council with larger urban centre (Morwell/Traralgon) providing the same core municipal service portfolio, including FOGO and digital engagement, at a larger population scale.

Broad incumbents

City of Casey: Large outer-melbourne council operating a comparable full municipal service portfolio at significantly greater scale, serving as an upper-bound benchmark for service breadth and digital maturity.
Manningham City Council: Larger metropolitan Melbourne council that operates more mature digital engagement and waste services at greater scale, providing a benchmark for the digital service trajectory Baw Baw is pursuing.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks4 records

Key highlights5 records

Customer concentration

Baw Baw Shire Council financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Baw Baw Shire Council leadership team

Management profile

Number of profiles

Baw Baw Shire Council funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Baw Baw Shire Council M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Baw Baw Shire Council

What does Baw Baw Shire Council do?

Is Baw Baw Shire Council a public or private company?

Baw Baw Shire Council is a private company. It is classified as state government owned and is currently operating.

When was Baw Baw Shire Council founded?

Baw Baw Shire Council was founded in 1994. It employs 251 to 500 people.

Where is Baw Baw Shire Council based?

Baw Baw Shire Council is headquartered in Drouin, Australia, in the Oceania region.

Who are Baw Baw Shire Council's main competitors?

Direct peers on record are Bass Coast Shire Council, Yarra Ranges Council, South Gippsland Shire Council, East Gippsland Shire Council, Cardinia Shire Council, Glenelg Shire Council, Wellington Shire Council and Latrobe City Council. Broad incumbents are City of Casey and Manningham City Council.

Does Baw Baw Shire Council have an API?

No public API is recorded for Baw Baw Shire Council.

What industry is Baw Baw Shire Council in?

Baw Baw Shire Council's product category is Local Government Services. Its primary akta.pro industry code is IMAIAFAA, Municipal Solid Waste Collection (Residential/Commercial). Its NAICS code is 925 and its SIC code is 4953.