Busindia.com

Name

Busindia.com

Legal name

Radiant Info Systems Ltd

Website

https://busindia.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

501–1,000 employees

Ownership category

akta.pro rank

Product category

Online Bus Ticketing & Travel Reservation Platform

NAICS

Interurban and Rural Bus Transportation (48521)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)

akta.pro primary industry

Intercity Bus Ticketing, Distribution & Reservation Platforms (TLAFAFAI)

akta.pro secondary industries

Rail & Intercity Bus Booking Engines (THALADAD), Ground Transport Booking Platforms (Rail/Bus/Shuttle) (THALAFAD)

Keywords

• Online bus ticketing
• Travel reservation platform
• State transport booking
• Travel agent portal
• Intercity bus booking

Headquarters

HQ city

Bangalore

HQ country

India

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Digital Commerce or Content

Cost components

Technology or R&D, Operations, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. Bus Ticket Booking Commission: Commission earned from bus bookings, with varying rates per seat or percentage-based commissions depending on the bus operator. Rates range from Rs. 2-30 per seat for government STUs and 4% for private bus operators.
2. Hotel Booking Commission: Commission earned on domestic hotel bookings, typically 5% on basic hotel fare.
3. Cab Booking Commission: Commission earned from taxi/cab bookings made through the platform.
4. BIWallet Transaction Fees: Digital wallet service that facilitates faster refunds and enables immediate rebooking. Revenue generated through transaction processing and promotional offers.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels6 records

Core offering

Busindia.com operates an integrated online bus ticket reservation portal that aggregates inventory from 35+ Indian State Transport Undertakings and 500+ private bus operators, enabling consumers and authorized agents to search, compare, and book one-way, round-trip, and multiple-trip bus tickets in a single transaction. The platform extends to ancillary bookings (hotels, cabs, flights) and is supported by proprietary payment and retention tools including BIWallet prepaid wallet and BI Rewards loyalty program, plus B2B agent portals, Conductor Mitra POS, and mobile apps for iOS and Android.

Product overview

Busindia.com is an online bus ticket reservation platform operated by Radiant Info Systems Ltd, described as India's largest bus ticket reservation system. The core product is its bus booking platform, which aggregates tickets from State Transport Units (STUs) and private bus operators across India. It operates as a unified platform with integrated add-on modules including hotel booking, cab booking, and flight booking, alongside dedicated mobile apps for Android and iOS. The product suite includes two loyalty and payment tools — BIWallet (a prepaid digital wallet with immediate refund processing) and BI Rewards (a tiered loyalty program with Blue, Silver, and Gold memberships). For B2B partners, it offers an Agent Portal for authorized travel agents with sub-agent network management and reporting, and Conductor Mitra POS for physical ticket issuance. A customer support helpdesk powered by osTicket handles post-booking service requests.

Differentiator

Problem solved

Functional benefit

Brands

• BIWallet: Prepaid wallet service for quick payments and immediate refunds on BusIndia.com
• BI Rewards

Products and services

• Bus Ticket Booking Online bus ticket reservation platform enabling passengers and agents to search, compare, and book one-way, round-trip, and multiple-trip bus tickets across 35+ Indian State Transport Undertakings and 500+ private operators in a single transaction.
• Hotel Booking Online hotel reservation service integrated into the Busindia.com platform that enables passengers to book domestic hotels alongside bus travel, with a 5% commission accruing on basic hotel fare.
• Cab Booking Online taxi/cab booking service integrated into the Busindia.com platform that enables passengers to book cabs alongside bus travel, generating commission on each completed booking.
• Flight Booking Online flight ticket booking service accessible through the Busindia.com platform, complementing its bus, hotel, and cab booking suite for end-to-end travel planning.
• BusIndia Mobile App Native mobile applications for iOS and Android that let passengers search, book, and manage bus, hotel, and cab bookings on mobile devices, with access to exclusive offers.
• BIWallet Prepaid digital wallet on Busindia.com that stores funds for booking bus, hotel, and cab tickets, processes immediate refunds on cancellations (within 4-6 hours versus 5-7 working days for bank transfers), and earns redeemable cashback points.
• BI Rewards Loyalty Program Tiered membership loyalty program awarding points on bookings across bus, hotel, and taxi categories, redeemable on future bookings. Includes Blue (0-999 points), Silver (1000+), and Gold (2000+) memberships with escalating earning rates.
• B2B Agent Portal Dedicated B2B platform for authorized travel agents and aggregators to book bus, hotel, and cab tickets on behalf of customers, manage sub-agent networks and their fund balances, access online reports, and earn commissions (Rs. 2-30 per seat or 3-5% depending on operator).
• Conductor Mitra POS Point-of-Sale system for bus conductors and POS operators at physical bus stands/depots that enables digital ticket issuance and booking management under the Conductor Mitra program.
• Customer Support Helpdesk Online support ticket system powered by osTicket that lets customers open new support requests, track ticket status, and access the help center archive for post-booking service issues.

Quantifiable outcome

• Over 35 State Transport Undertakings integrated
• +2 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core and flagship.

• KSRTC (Karnataka State Road Transport Corporation)coreTechnology or IntegrationIntegrated online booking portal for Karnataka's state bus corporation. KSRTC operates services including Fly Bus, Airavat Bliss, Airavat Superia, Volvo Club Class, and Airavat categories.
• GSRTC (Gujarat State Road Transport Corporation)coreTechnology or IntegrationOnline booking integration with Gujarat's state transport corporation operating Semi-Luxury, Express, Ordinary, and Intercity Express buses with fleet of 8,000 buses across 126 depots.
• OSRTC (Odisha State Road Transport Corporation)coreTechnology or IntegrationFull-featured partnership including online booking, bus tracking (Track My Bus), operator portal, and bus warrant login for Odisha's state transport corporation.
• UPSRTC (Uttar Pradesh State Road Transport Corporation)coreTechnology or IntegrationIntegration with UP Roadways operating fleet of 9314 buses covering 3 million kilometers daily, serving 1.4 million passengers. Offers Janta, Mini, Sleeper, and AC services.
• TNSTC (Tamil Nadu State Transport Corporation)coreTechnology or IntegrationOnline booking partnership with Tamil Nadu's state transport corporation serving 1 lakh passengers daily with fleet of 954 buses. Operates Ultra Deluxe, AC, and Volvo buses.
• HRTC (Himachal Road Transport Corporation)coreTechnology or IntegrationPartnership with Himachal Pradesh state transport operating Volvo, ISUZU, Deluxe, AC, Mini Buses (JNNURM), and Ordinary buses across the hill state.
• Kerala RTCcoreTechnology or IntegrationOnline booking integration for Kerala's state road transport corporation providing interstate and intercity services.
• Goa Kadamba Transport CorporationcoreTechnology or IntegrationPartnership with Goa's state transport operating fleet of 415 buses across 220 routes, including Volvo, Deluxe, Luxury, Mercedes-Benz, and Semi Luxury services.
• APSRTC (Andhra Pradesh State Road Transport Corporation)coreTechnology or IntegrationOnline booking integration for Andhra Pradesh/Telangana state bus corporation with dedicated booking portal.
• PEPSU (Punjab Road Transport Corporation)coreTechnology or IntegrationIntegration with Punjab's state transport corporation operating Patiala-Delhi ISBT Airport service and other intercity routes.
• PUNBUS (Punjab State Bus Management Company Ltd.)coreTechnology or IntegrationPartnership with Punjab's bus management company operating Integral Coach and HVAC services from depots across Chandigarh, Ludhiana, Amritsar, and other cities.
• Radiant Info Systems LtdflagshipTechnology or IntegrationParent technology company powering Busindia.com. Located in Bangalore with expertise in travel technology platforms. Provides B2B agent system, POS systems, and STU operator portals.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• ixigo: AI-driven Indian travel meta-search and OTA platform with a bus vertical (ixigo Buses). An emerging player that has grown rapidly via app-led, mobile-first UX and competes with Busindia on private-operator inventory and value-conscious travelers.
• ConfirmTKT: Bengaluru-based train and bus ticketing platform (acquired by OYO). Competes with Busindia in the bus aggregation category, particularly on price-discovery UX and private-operator inventory.

Broad incumbents

• Goibibo: Major Indian online travel aggregator (MakeMyTrip-owned) offering buses alongside hotels and flights. Competes with Busindia via cross-category customer reach and bundled travel deals.
• MakeMyTrip: Largest Indian online travel aggregator (flights, hotels, buses, holidays) and parent of RedBus. Competes with Busindia both directly (via RedBus) and through bundled travel offerings that include bus as a leg of multi-modal itineraries.
• Yatra: Listed Indian OTA with bus booking alongside its core flight and hotel businesses. Functions as a broad incumbent with overlapping capability in the bus ticketing category.
• Paytm (Bus vertical): Paytm operates a bus ticketing vertical within its broader payments and travel super-app, leveraging its payments wallet and large user base to compete on bus booking. Functions as a broad incumbent with overlapping capability.

Direct peers

• AbhiBus: Hyderabad-headquartered online bus ticketing platform covering private and government operators across India. A close functional competitor to Busindia with a similar STU-plus-private-aggregator playbook.
• RedBus: India's dominant online bus ticketing platform, acquired by MakeMyTrip in 2013. Directly competes with Busindia on private operator and STU inventory aggregation, with substantially larger scale, brand recognition, and parent-company firepower.
• Travelyaari: India-based online bus booking platform focused on private operator inventory and corporate travel. Direct peer to Busindia with overlapping target audience and supplier base.

Regional players

• Ticket Goose: Online bus ticketing platform with strong presence in South India. A regional peer that overlaps with Busindia's southern corridor coverage but does not match its national STU footprint.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/busindiaportal
• Facebookfacebook.com/busindiacom

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Busindia.com