What ixigo does

ixigo (operated by Le Travenues Technology Limited, NSE:IXIGO) is an AI-native Indian online travel platform headquartered in Gurugram, serving mass-market domestic travelers with a focus on tier 2/3/4 markets. The company aggregates and books flights, trains, buses, and hotels through its main ixigo app, plus vertical subsidiaries ConfirmTkt (trains) and AbhiBus (intercity buses, ~20% market share), and recently acquired Trenes.com (Spain) and Breivistay (10,000+ hotels). Its proprietary technology stack centers on TARA, a multimodal conversational AI assistant supporting voice, text, and tap interactions in English, Hindi, and Hinglish, alongside ML models for fare prediction, PNR confirmation probability, and train delay forecasting; the ixigo NEXT app positions AI as the primary interface. AI handles 90%+ of customer support end-to-end and processed 150,000+ calls during the December 2025 IndiGo disruption.

The platform earns revenue primarily through booking commissions on flights, trains, buses, and hotels, supplemented by ancillary services (Assured cancellation protection, Price Lock, travel insurance), advertising from travel suppliers, interchange from the ixigo-AU Bank co-branded credit card, and train food delivery via the Zoop Web Services subsidiary. Distribution spans owned web and mobile apps (4.8-star rating), native apps inside ChatGPT, Uber app integration for bus ticketing, Swiggy food delivery across 160+ stations, and bank co-marketing with HDFC, ICICI, SBI, and others. The customer base of 170M+ users and 85M MAU is highly distributed with no enterprise anchor dependency.

FY26 results (year ending March 2026) showed revenue from operations of INR 1,228 crore (+34% YoY), GTV of INR 18,692.7 crore (+25% YoY), Q4 FY26 net profit of INR 32 crore (+91% YoY), and operating cash flow of INR 195.7 crore (+60%). The company is publicly listed with Prosus as the largest shareholder at ~15% following an October 2025 Rs 1,295.56 crore primary investment that implied a ~$1.6B post-money valuation, and with 25% of that capital earmarked for inorganic expansion across international markets, hotels, and AI capability investments (ProactAI, Forgeurai Systems, SqaaS).

Name

ixigo

Legal name

Le Travenues Technology Limited

Website

http://www.ixigo.com

Company type

Public

Founded year

2006

Operating status

Operating

Headcount range

251–500 employees

Short description

ixigo is an AI-native Indian online travel platform serving mass-market domestic travelers across flights, trains, buses, and hotels through its ixigo app, ConfirmTkt, and AbhiBus subsidiaries, with recent expansion into Europe via Trenes.com.

Ownership category

akta.pro rank

Product category

Online Travel Agency

NAICS

Travel Agencies (561510)

SIC

Transportation Services (4700)

akta.pro primary industry

Rail/Bus/Multimodal Booking OTAs (THAKAAAI)

akta.pro secondary industries

B2B OTA/White-Label Booking Platforms & Affiliate Networks (THAKAAAO), Trip Cancellation/Interruption & Refund Protection Platforms (THALALAB)

Keywords

• Online travel agency
• Flight booking platform
• Train ticket booking
• Bus ticketing service
• AI travel assistant

Headquarters

HQ city

Gurugram

HQ country

India

HQ region

Asia

Offices3 records

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Booking Commissions: ixigo earns commissions from airlines, hotels, bus operators, and train ticket bookings made through its platform. Revenue is generated as a percentage of each transaction value processed.
2. Ancillary Services: Revenue from add-on services including travel insurance, cancellation protection (Assured), price lock fees, and convenience fees on bookings.
3. ixigo AU Credit Card: Co-branded credit card partnership with AU Small Finance Bank generates revenue through interchange fees, merchant commissions, and cross-sell of travel services to cardholders.
4. Advertising & Promotions: Revenue from travel suppliers (airlines, hotels, OTAs) paying for featured placements, promotional campaigns, and brand partnerships on the platform.
5. Train Food Delivery: Revenue from Zoop Web Services acquisition for train food delivery, allowing meal ordering to train seats via ixigo and ConfirmTkt apps.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels7 records

Core offering

ixigo is an AI-powered online travel agency (OTA) that enables Indian consumers to search, compare, and book flights, trains, buses, and hotels through its website and mobile apps. The platform generates revenue primarily through commissions on bookings processed via its core ixigo app and vertical sub-brands including ConfirmTkt (trains) and AbhiBus (buses). Proprietary AI features such as the TARA conversational assistant, fare prediction, PNR confirmation probability, and train delay forecasting differentiate its offering.

Product overview

ixigo is an AI-powered online travel ecosystem offering flights, trains, buses, and hotels through its main ixigo platform and specialized vertical apps including ConfirmTkt (train bookings with PNR predictions and seat finder), AbhiBus (intercity bus ticketing with roadside assistance), and Trenes (European rail). The platform's ixigo NEXT AI-native app integrates TARA, a conversational AI assistant supporting voice/text/tap interactions in English, Hindi, and Hinglish for end-to-end trip planning and agentic booking automation. Additional services include metro ticketing, airport cabs, travel insurance, visa booking, and the ixigo AU Bank co-branded credit card, with OpenAI-powered autonomous agents handling 90%+ of customer support.

Differentiator

Problem solved

Functional benefit

Brands

• ConfirmTkt: Train ticket booking platform powered by ixigo with AI features for seat finding and PNR predictions.
• AbhiBus
• ixigo NEXT

Products and services

• ixigo Main Platform AI-powered online travel agency platform enabling Indian consumers to search, compare, and book flights, trains, buses, and hotels with features including fare alerts, price lock, Assured free cancellation, travel insurance, and Trip Mode for itinerary management.
• ConfirmTkt AI-based train ticket booking platform offering PNR confirmation predictions, seat finder tools, real-time train running status, and TARA-enabled conversational booking in Hindi and English for Indian rail travelers.
• AbhiBus Intercity bus ticketing platform enabling booking across 6,200+ private operators and government RTCs with 6.5 lakh+ bus routes. Features include real-time GPS tracking, Abhi Assured refund guarantees, and industry-first Roadside Assistance providing alternative cab within 45 minutes if bus breaks down.
• Trenes.com European train ticketing platform enabling bookings across European rail networks, operated as part of ixigo's international expansion strategy through its Spain-based subsidiary.
• ixigo NEXT (AI-Native App with TARA) AI-native rebuilt travel app featuring TARA conversational AI assistant as the core interface for end-to-end trip planning, booking, and management with agentic automation capabilities including boarding pass distribution to WhatsApp, wallet integration, and refund processing.
• ixigo Trains Train booking and utility platform enabling IRCTC ticket booking with PNR status, train running status, seat availability, Tatkal booking, and metro ticket booking for Delhi and Mumbai Metro.
• ixigo Flights Flight booking platform enabling comparison across domestic and international airlines with fare alerts, AI-powered price lock, intelligent fare predictions saving up to 40%, and real-time flight status tracking.
• ixigo Hotels Hotel booking platform offering access to over 10,000 directly contracted properties across India and internationally with pay-at-hotel options, collaborative wishlists, and exclusive deals following the Breivistay acquisition.
• ixigo Buses Bus ticket booking platform integrating AbhiBus services for intercity bus bookings across government RTCs and private operators with live tracking, roadside assistance, and instant refunds.
• Flight Status Tracker Real-time flight tracking tool providing arrival/departure updates, delay notifications, boarding gate information, and baggage belt details with Live Activity and Dynamic Island integration for iOS users.
• ixigo Airport Cabs Cab booking service available across 100+ airport cities in India with scheduled bookings up to 90 days in advance, multiple vehicle options including electric and CNG, and fares including airport entry charges and tolls.
• ixigo Metro Ticket Booking Metro ticket booking service for Delhi Metro and Mumbai Metro QR-based ticketing, integrated into the main ixigo app for seamless urban transit bookings.
• ixigo Plan (Trip Planner) AI-powered trip planning tool enabling users to create and manage travel itineraries with destination suggestions, budget filtering, and weather considerations.
• ixigo AU Bank Credit Card Co-branded travel credit card with AU Small Finance Bank offering instant discounts on flights, buses, and hotels, zero PG fees on train bookings, and reward points on transactions.

Quantifiable outcome

• 90%+ of voice and chat customer support handled end-to-end by AI
• +5 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability9 records

Feature11 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Breivistay HospitalitycoreOthers · 5 June 2026ixigo (Le Travenues Technology) acquired 54.66% majority stake in Breivistay for Rs 65.69 crore, making it a subsidiary. Breivistay operates a hotel booking platform offering flexible hourly stays with unaudited turnover of Rs 18.1 crore in FY26. Combined entity will have access to 10,000+ directly contracted hotels.
• BOBCARDminorGTM or Marketing Partner · 1 May 2026BOBCARD (Bank of Baroda credit card) launched travel offers across platforms including ixigo, providing instant discounts and EMI payment options on flight and hotel bookings until June 30, 2026.
• SwiggycoreStrategic or Co-development Partner · 8 April 2026ixigo Trains and ConfirmTkt partnered with Swiggy for on-train food delivery across 160+ railway stations with access to 40,000+ restaurant partners. Service allows ordering from 4 days advance to 30 minutes before train arrival with real-time tracking and guaranteed delivery to seats or full refunds.
• Vietnam AirlinesminorChannel Partner/ Reseller/ Distributor · 27 March 2026MoU signed with Vietnam Airlines for distribution partnership to expand tourism connectivity between India and Vietnam. Includes plans to add routes to Bengaluru and Hyderabad to strengthen bilateral travel ties.
• UbercoreChannel Partner/ Reseller/ Distributor · 6 March 2026Uber launched intercity bus ticketing in India through partnership with AbhiBus (ixigo's bus business), marking Uber's first global entry into the bus segment. The integration enables Uber users to book long-distance bus journeys directly through the Uber app with safety features including real-time location sharing.
• ConfirmTktcoreOthers · 1 March 2026ixigo subsidiary and India's leading authorized B2C online train ticketing platform. ConfirmTkt powers train bookings with AI Seat Finder feature and serves as official train ticketing partner of Royal Challengers Bengaluru (RCB).
• OpenAIcoreTechnology or Integration · 20 February 2026ixigo announced expanded collaboration with OpenAI to deploy advanced AI models across its platforms including ixigo, ConfirmTkt, and AbhiBus. Leverages OpenAI's Enterprise API platforms to power autonomous workflows, AI-assisted processes, and contextual assistants serving over half a billion travel consumers.
• Trenes.comcoreOthers · 1 February 2026ixigo acquired 60% stake in Spain-based Trenes.com for approximately Rs 125 crore (INR 125 crore) to enter the European market, marking its first international expansion. Deal part of inorganic growth strategy with 25% of Prosus investment earmarked for such acquisitions.
• Zoop Web ServicesminorOthers · 24 October 2024ixigo acquired 51% stake in Zoop Web Services, a train food delivery platform, for Rs 12.54 crore to expand ancillary revenue and train food services. Part of strategic growth to diversify revenue streams.
• AbhiBuscoreOthers · 5 August 2021ixigo acquired Hyderabad-based AbhiBus (inter-city bus ticketing platform) in August 2021 through slump sale. Deal involved mix of cash and stock. AbhiBus team joined ixigo to serve underserved travel market with approximately 20% market share in intercity bus ticketing.

Scale indicators19 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• MakeMyTrip: India's largest online travel agency operating flights, hotels, and holiday packages. Directly competes with ixigo across all major travel verticals in India and is the dominant share leader that ixigo is measured against.
• Yatra Online: India-focused OTA listed on Nasdaq offering flights, hotels, and holiday packages. Comparable multi-modal travel booking business targeting Indian consumers and corporate travel.
• Cleartrip: Indian OTA owned by Flipkart (Walmart) offering flights, hotels, trains, and activities. Direct competitor in the Indian OTA market, particularly in flights and hotels.
• EaseMyTrip: Listed Indian OTA focused on flights, hotels, and trains with a no-convenience-fee model. Comparable consumer-facing Indian online travel platform competing for similar mass-market travelers.
• IRCTC: Indian Railway Catering and Tourism Corporation, the official monopoly platform for Indian railway ticket booking. Directly comparable as the dominant train ticketing platform that ixigo's ConfirmTkt competes against.
• redBus: India's leading intercity bus ticketing platform owned by MakeMyTrip. Directly competes with ixigo's AbhiBus in the organized Indian intercity bus segment.

Broad incumbents

• Booking.com: Global OTA leader under Booking Holdings with broad hotel, flight, and ground transportation offerings. Comparable as a multi-vertical online travel platform, though far larger and more international than ixigo.
• Trip.com Group: Asia-focused global OTA operating Trip.com, Ctrip, Skyscanner, and MakeMyTrip. Comparable in multi-modal travel distribution and AI investment, with much broader geographic reach.
• Agoda: Asia-Pacific-focused OTA owned by Booking Holdings, strong in hotels and flights across Southeast Asia. Comparable as a digital-first OTA platform serving regional travel markets.

Regional players

• Thomas Cook India: Indian travel services company offering flights, hotels, holidays, and forex. Comparable as a multi-vertical India travel platform, though heavier on offline and corporate travel vs ixigo's digital-first approach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/ixigo
• YouTubeyoutube.com/user/ixigorocks
• Facebookfacebook.com/ixigo
• LinkedInlinkedin.com/company/ixigo
• Instagraminstagram.com/ixigo

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries6 records

Funding overview

Funding rounds11 records

Investors15 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A8 records

Investments5 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ixigo