Harbor House

What Harbor House does

Harbor House is a 501(c)(3) nonprofit organization founded in 1992 and headquartered at 2233 Lower Hunters Trace in Louisville, Kentucky. It delivers a comprehensive suite of human services for adults with developmental, intellectual, physical, and emotional disabilities, including Adult Day Training, Community Living Support (CLS), Personal Assistance (PA), Teen and Adult Respite Services, Supported Employment, Bulk Mail & Fulfillment Services, and Transportation. The organization's core service revenue is funded through Kentucky's SCL and Michelle P. Medicaid waiver programs, with participants accessing services via case-manager referrals and an intake coordinator. Auxiliary revenue streams include individual and corporate donations, a 200+ company matching-gift program, tiered corporate sponsorships (up to $75,000+), bulk mail fulfillment services, community venue rentals, and the Good Day Cafe.

In 2023, Harbor House opened the Intergenerational Life Center (ILC), described as the first facility of its kind in Kentucky, co-locating adults with disabilities, seniors, and children alongside an on-site medical center (Brooks Family Medical), pharmacy (KY Pharmacy), salon, dining hall, therapy, and other amenities. The organization is preparing to open the Child Enrichment Center in June 2025, serving children ages six weeks to school age using the Reggio Emilia approach, with capacity for 94 children. Harbor House currently serves 120+ participants daily across 26 zip codes and plans to scale to 400+ participants across 30+ zip codes spanning Jefferson, Bullitt, Oldham, and Shelby Counties. The technology stack is conventional nonprofit infrastructure: a WordPress website built by Makespace, event-management plugins, and Bloomerang CRM for donation processing — with no disclosed AI, proprietary software platform, or technology IP.

Name

Harbor House

Legal name

Harbor House

Website

https://hhlou.org

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

51–100 employees

Short description

Harbor House is a Louisville, Kentucky 501(c)(3) nonprofit founded in 1992 that provides adult day training, community living support, respite, supported employment, and transportation services to adults with disabilities, and has expanded into the state's first Intergenerational Life Center serving seniors and children.

Ownership category

akta.pro rank

Product category

Disability and Senior Care Services

NAICS

Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Residential Intellectual and Developmental Disability Facilities (62321)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Large Campus / Multi-Building Assisted Living Communities (HLADABAG)

Keywords

• Adult day training
• Disability support services
• Community living support
• Supported employment services
• Intergenerational care

Headquarters

HQ city

Louisville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Government Waiver Funding: Services such as Community Living Support (CLS) and Personal Assistance (PA) are funded through SCL waiver and Michelle P. Waiver programs for participants with disabilities.
2. Financial Donations: Individual and community donations are tax-deductible as a 501c3 nonprofit. Donations support programs and participant activities.
3. Corporate Sponsorships: Corporate sponsors support operations, special events (Ken-Ducky Derby, Feathers & Friends Gala), and participant activities through various sponsorship tiers ranging from $1,000 to $75,000+.
4. Bulk Mail & Fulfillment Services: On-site employment for participants providing mailing lists, printing, folding, tabbing, inserting, and bulk postage services. Generates revenue while providing job training.
5. Venue Rentals: Community venue rentals for events including weddings, baby showers, bridal showers, and birthday parties. Indoor space seats up to 100 guests with conference rooms for 8-20 people.
6. Matching Gift Programs: Employee matching gift programs where employers match employee donations, with a list of 200+ participating companies historically.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Harbor House is a 501(c)(3) nonprofit that provides person-centered disability and senior services, including Adult Day Training, Community Living Support, Personal Assistance, Teen and Adult Respite, Supported Employment, Transportation, and on-the-job Mail Fulfillment training. These services are delivered primarily through Kentucky's first Intergenerational Life Center in Louisville, which co-locates care for adults with disabilities, seniors, and children under one facility, supplemented by community venue rentals and the Good Day Cafe.

Product overview

Harbor House is a 501c3 nonprofit organization offering a comprehensive portfolio of services for adults with disabilities, seniors, and children through an integrated, intergenerational model. The core service offerings include Adult Day Training (ADT), Community Living Support (CLS), Personal Assistance (PA), Teen and Adult Respite Services, Supported Employment, Bulk Mail & Fulfillment Services, and Transportation. These are delivered through the Intergenerational Life Center (ILC) — Kentucky's first facility bringing together adults with disabilities, seniors, and children — and the Child Enrichment Center (opening June 2025) for children ages six weeks to five years. Auxiliary services include Venue Rentals for community events and Good Day Cafe. The organization serves over 120 participants daily across 26 zip codes in Jefferson County, with plans to expand to 400+ participants daily.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Day Training (ADT) Person-centered, goal-oriented day services for adults with disabilities providing life skills activities including daily living skills, communication, budgeting, computer skills, arts and crafts, cooking, gardening, and community activities.
• Community Living Support (CLS) Person-centered, goal-driven service for participants living in their own homes or family homes, providing training and assistance with personal, educational, recreational, or social skills in the community.
• Personal Assistance (PA) Service provided through SCL waiver for participants not living in a staffed residence, offering assistance with eating, bathing, dressing, personal hygiene, community activities, and activities of daily living.
• Teen and Adult Respite Services Short-term overnight housing for adults and teens with developmental, intellectual, physical, and emotional disabilities at two homes (Bramer Respite and Wirtzberger House), providing around-the-clock care and special outings.
• Supported Employment Employment coordination service working with Kentucky Department of Vocational Rehabilitation to help individuals with disabilities find meaningful jobs, with on-site job coaching and partnerships with local employers including UPS, Kroger, Save-A-Lot, Target, Home Depot, Lowe's, Walgreens, Sodexo, and Republic Parking.
• Bulk Mail & Fulfillment Services On-site employment program providing mailing services including mailing lists, NCOA, EDDM, graphic design, mail merge, printing, cutting, folding, tabbing, inserting, sealing, and bulk/non-profit postage rates to Louisville-area businesses.
• Transportation Transportation service enabling participants to access integrated waiver and community services, activities, resources, and organizations typically utilized by the general population.
• Intergenerational Life Center (ILC) Kentucky's first intergenerational care facility bringing together adults with disabilities, seniors, and children, offering integrated services including medical center, art gallery, dining hall, greenhouse, computer lab, therapy, and community spaces; planned to serve 400+ participants daily across 30+ zip codes.
• Community Venue Rentals Indoor and outdoor event space rentals for up to 100 guests, conference rooms for 8-20 people, with catering and bakery services available. Offering wedding packages including elopements, micro-weddings, and full-scale weddings.
• Good Day Cafe Cafe operating Monday-Friday 8am-4pm, serving the Harbor House community with on-site food and beverage service.
• Home Sweet Home Cleaning Service On-the-job skill-training cleaning service that empowers participants through earning a paycheck while providing residential cleaning to the Louisville community.

Quantifiable outcome

• Children who interact with seniors on a regular basis are 11 months ahead of their peers (data from Generations United)
• +4 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• Louisville Beauty AcademycoreStrategic or Co-development PartnerPartnered to have participants pampered while students learn in the ILC's salon facilities. Students provide beauty services to participants while gaining practical experience.
• Ntaba CoffeeminorStrategic or Co-development PartnerLocal coffee company that supports South African farmers. The ILC's on-site coffee shop features Ntaba brewed coffee.
• Brooks Family MedicalcoreStrategic or Co-development PartnerMedical center co-located at the ILC providing healthcare services to participants and community members.
• KY PharmacycoreStrategic or Co-development PartnerPharmacy co-located at the ILC providing prescription services to participants and community members.
• St. Ann Center for Intergenerational CareminorStrategic or Co-development PartnerVisited seven years prior to ILC opening for inspiration and model learning. St. Ann Center in Milwaukee, Wisconsin is the model for Harbor House's intergenerational care approach.
• Kentucky Department of Vocational RehabilitationcoreChannel Partner/ Reseller/ DistributorPartnership to help candidates find jobs in the community based on their skills and interests. Employment Coordinators work with the department to match individuals with disabilities to employment opportunities.
• UPS, Best Buy Warehouse, Kroger, Save-A-Lot, Bearno's Pizza, Hikes Point Day Care, Target, Security First, Sondergeld Plumbing, Sodexo, GCA, Stoll Keenon Ogden', Home Depot, Lowe's, Republic Parking, WalgreenscoreChannel Partner/ Reseller/ DistributorSupported Employment program partners with approximately 20+ businesses within the Louisville community to find competitive employment for individuals with disabilities.
• Kosair Children's HospitalminorStrategic or Co-development PartnerKen-Ducky Derby event partnered with Kosair Charities/Discover KDF for the annual rubber duck race event at Waterfront Park.
• WVEZ Mix 106.9, WSFR 107.1, WLKY CBS, Swope, Tri-Arrows, Toyota, UPS, Arcwood Environmental, Alpha Energy Solutions, Nucor, Abel Construction, Padgett Inc., Danny Mac's Pizza, Falls City Signs, Michter's, Coca-Cola, Standard Sales, Joe's Crab Shack, DerbyCitycoreGTM or Marketing PartnerCorporate sponsors that support Harbor House's programs and initiatives. These organizations appear on the organization's sponsor thank-you page, indicating various levels of sponsorship and community support.

Scale indicators7 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• BrightSpring Health Services: Large national provider of home and community-based services for individuals with intellectual and developmental disabilities, including home health, pharmacy, and behavioral health. Comparable in serving I/DD populations at scale, but operates across many states with broader service portfolio.
• The MENTOR Network: National provider of home- and community-based services for adults and children with intellectual and developmental disabilities. Operates similar day programs, supported employment, and residential services at much larger scale.

Regional players

• Jewish Family & Career Services of Louisville: Louisville-based nonprofit providing disability services, senior services, and counseling. Comparable as a regional social services nonprofit operating in the same Louisville donor and case manager ecosystem.
• LifeSkills (Kentucky): Kentucky-based community mental health center providing developmental disability, behavioral health, and substance use services. Comparable in providing day programs and community living support for I/DD populations in Kentucky.
• New Vista (formerly Seven Counties Services): Kentucky-based nonprofit providing behavioral health, developmental disability, and substance use services across the Louisville metro and broader Kentucky region. Directly comparable in serving I/DD populations in the same geography.

Direct peers

• The Arc of Kentucky: Kentucky chapter of The Arc, providing advocacy and direct services for individuals with intellectual and developmental disabilities. Comparable in mission focus on I/DD populations within the same state service system.
• St. Ann Center for Intergenerational Care: Milwaukee-based nonprofit operating an intergenerational care model that explicitly inspired Harbor House's ILC. Serves children, adults with disabilities, and seniors in a single campus with similar integrated services.
• Rauch Inc. Indiana-based nonprofit providing day services, supported employment, residential, and case management for individuals with disabilities. Closely comparable in service mix and small-to-mid scale nonprofit model.
• Volunteers of America Mid-States: Louisville-area nonprofit providing a comparable mix of human services — disability services, senior care, supportive housing, and community programs — sharing the same regional donor and volunteer ecosystem as Harbor House.

Others

• National Disability Institute: National nonprofit focused on financial education and economic empowerment for people with disabilities. Adjacent ecosystem participant that influences funding priorities and policy affecting Harbor House's participant base.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/hhlou.org
• Instagraminstagram.com/harbor_house_lou
• Xx.com/HarborHouseKY

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Harbor House