Motofix
Motofix is a UK private vehicle accident repair and bodyshop group operating nine BSI Kitemark-accredited centres across the South and Southwest of England, serving insurers, fleet operators, accident management companies, and individual motorists with manufacturer-approved, lifetime-guaranteed repairs.
- Company typePrivate
- Founded1999
- HeadquartersCamberley, United Kingdom
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
What Motofix does
Motofix Accident Repair Centres is a UK private limited company operating a nine-site vehicle accident repair and bodyshop group headquartered in Camberley, Surrey, with service centres across the South and Southwest of England (Camberley, Aldershot, High Wycombe, Oxford, Northampton, Swindon, Cirencester, Exeter, Yeovil). The business, founded in 1999 and employing more than 250 people, repairs over 16,500 vehicles per year and holds BSI Kitemark accreditation (BS 10125) at every site alongside ARIES Maturity Level 4 and PAS 2060 carbon-neutral certification. Core technical capabilities include manufacturer-approved structural steel and aluminium repair, ADAS calibration (TEXA, Hunter alignment), hybrid and electric vehicle repair stations, SMART (Small to Medium Area Repair Technique) same-day repairs under the Fix2Go sub-brand, and a plug-and-play Smart Works Repair Pod for rental and dealership operators.
The company's product portfolio spans full accident repair, prestige vehicle repair under the Motofix Prestige sub-brand, LCV repair, free collection and delivery, courtesy vehicles, an online repair tracker, and a Learning and Development Academy delivering technical and management apprenticeships in partnership with Thatcham Research and Inspiro Learning Centre. Motofix operates a hybrid B2B2C / direct-to-consumer model: it is a preferred repairer for major UK insurers (AA, Aviva, Direct Line Group, Zurich, LV= and others) and serves fleet operators and accident management companies (Zenith, Gallagher Bassett, FMG and others) via named account management and SLAs, while individual vehicle owners access the service through online quotes, walk-ins, and Trustpilot-driven organic demand. Revenue is generated on a per-repair transaction basis (insurance-invoiced or direct-pay) supplemented by parts sales, paid courtesy vehicles, optional valet services, and managed-services fleet contracts; pricing is quote-based and not publicly disclosed. Twenty OEM approvals (Volkswagen Group, BMW, Mercedes-Benz, Jaguar, Land Rover, Tesla, Hyundai, plus emerging brands BYD, Jaecoo, Lexus and Omada) and a comprehensive lifetime guarantee on all repairs underpin the company's brand and channel position.
Motofix firmographics
Firmographics- Name
- Motofix
- Legal name
- Motofix Accident Repair Centres
- Website
- https://motofix-arc.co.uk
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Motofix is a UK private vehicle accident repair and bodyshop group operating nine BSI Kitemark-accredited centres across the South and Southwest of England, serving insurers, fleet operators, accident management companies, and individual motorists with manufacturer-approved, lifetime-guaranteed repairs.
- Ownership category
- akta.pro rank
Motofix industry classification
Industry- Product category
- Vehicle Accident Repair Services
- akta.pro primary industry
- Auto Body Collision Repair (Cars & Light Trucks) (TLAKAEAA)
- akta.pro secondary industry
- Body Shop Mechanical & Suspension Repair (Post-Collision) (TLAKAEAH)
Keywords
Where Motofix is headquartered
LocationHeadquarters
- HQ city
- Camberley
- HQ country
- United Kingdom
- HQ region
- Europe
Offices9 records
Markets served
Motofix business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Accident Repair Services: Core revenue from vehicle body repair services charged per repair incident. Services include structural repairs, paint work, panel repairs, aluminium repairs, ADAS calibration, and SMART repairs. Revenue is typically invoiced through insurance claims or direct customer payment.
- Parts Sales: Revenue generated from replacement parts ordered for repairs, managed through the Group Parts department.
- Courtesy Vehicle Provision: Provision of replacement vehicles during repair period. Grade A courtesy vehicles provided as part of insurance policy entitlement; Grade B Ford Fiesta available for a small fee for customers not entitled to replacement vehicle.
- Valet and Detailing Services: Cold wash and vacuum included as standard. Optional mini car valet service (warm wash, wax, wheel and interior clean) available for £20 additional charge.
- Corporate and Fleet Contracts: Volume-based repair contracts with fleet operators and corporate clients, providing flexible, efficient, cost-effective repair solutions with service level agreements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Mini Car Valet Service |
| Unit Pricing | Pay-as-you-go | Grade B Courtesy Vehicle |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels7 records
Motofix product offering
Product offeringCore offering
Motofix is a UK-based vehicle accident repair and bodyshop group operating nine BSI Kitemark-accredited centres across the South and Southwest of England. The company provides manufacturer-approved body repair, paint, structural aluminium repair, ADAS calibration, and hybrid/EV repairs for individual vehicle owners, insurance policyholders, fleet operators, and accident management companies. All repairs include a comprehensive lifetime guarantee, with same-day SMART repairs available through the Fix2Go service.
Product overview
Motofix is a leading independent vehicle accident repair and bodyshop group operating as a single unified service brand with multiple service delivery centres. The core offering is Motofix Accident Repair Centres providing BSI Kitemark-accredited accident repair for cars and light commercial vehicles. The portfolio includes Prestige Paint & Body (premium flagship centre for prestige vehicles), Fix2Go same-day SMART repairs, Smart Works Repair Pod (mobile implant solution), ADAS calibration, hybrid/EV repairs, and aluminium structural repairs. Supporting services include vehicle collection/delivery and courtesy cars. The company also operates a Learning and Development Academy offering technical apprenticeships (ART Technician, Panel, Paint, MET) and business/management traineeships. An online Repair Tracker enables customers to monitor repair progress.
Differentiator
Problem solved
Functional benefit
Brands
- Motofix Prestige: Flagship centre of excellence delivering first-class quality repairs and customer excellence for prestige vehicles. Offers manufacturer-approved repairs using genuine parts, advanced tooling, and expert craftsmanship for premium vehicles.
- Fix2Go
- Smart Works Repair Pod
Products and services
- Motofix Accident Repair Centres BSI Kitemark-accredited vehicle accident repair and bodyshop services operating across multiple centres in the South and Southwest of England, offering manufacturer-approved repairs with a comprehensive lifetime guarantee for individual vehicle owners, insurance policyholders, fleet operators, and accident management companies.
- Motofix Prestige Flagship centre of excellence delivering premium 'Back to Brand' experience for prestige vehicles including Audi, BMW, Mercedes-Benz, Jaguar, Land Rover, and Tesla using genuine parts, specialist equipment, and certified repair methods. Also trading as Fairweather Prestige for Aston Martin customers at the Exeter location.
- Fix2Go Same-Day Repair Service Same-day vehicle repair service using Small to Medium Area Repair Techniques (SMART) for minor damage including scuffs, scratches, and dents. Ideal for end-of-lease refurbishment and customers needing reduced key-to-key times.
- Smart Works Repair Pod Plug-and-play paint and body solution offered as a fully manned implant service, suited to car rental and dealership operators requiring speed, quality, and flexibility on-site.
- ADAS Calibration Advanced Driver Assistance Systems diagnosis, repair, and recalibration using TEXA equipment and Hunter four-wheel alignment to restore factory settings for adaptive cruise control, 360-degree parking, city braking, and blind spot monitoring systems.
- Hybrid and Electric Vehicle Repairs Specialist repair services for petrol, diesel, hybrid, and electric vehicles with dedicated EV repair stations and approved EV charging points at all locations for customer convenience.
- Aluminium Body Repair Certified structural aluminium body repair service for precision, quality, and long-lasting results compliant with OEM guidelines. Required for modern vehicles using aluminium body construction.
- LCV Repair Services Light commercial vehicle repair with Volkswagen Commercial Vehicles approval, handling larger vehicles with alternative mobility solutions provided during repair.
- Vehicle Collection and Delivery with Courtesy Cars Free collection and delivery of customer vehicles to and from repair centres, with courtesy vehicles provided during the repair period. Grade A courtesy vehicles provided as part of insurance policy entitlement; Grade B Ford Fiesta available for a small fee for customers not entitled to replacement vehicle.
- Online Repair Tracker Customer-facing web tool allowing users to track vehicle repair progress by entering car registration and Unique ID code, providing real-time visibility throughout the repair process.
Quantifiable outcome
- 95% Customer Satisfaction Index (CSI) score
- +4 more outcomes
Companies that use Motofix
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles5 records
Motofix technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Motofix partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core.
- Thatcham ResearchcoreLearning and Development Academy partner providing apprenticeship opportunities and professional training for automotive technicians in partnership with Inspiro Learning Centre.
- Inspiro Learning CentrecorePartner in Learning and Development Academy providing apprenticeship programmes that secure qualifications and establish career paths in the automotive body repair industry.
- Auto Accident Claims (AAC)coreLong-standing endorsement relationship. AAC states: 'We have a great working relationship for many years and with a friendly team' and endorses the Motofix Group.
- ZenithcoreFleet management partner. Ian Thomson, Head of Accident Management at Zenith, states Motofix's investment in technology and training goes hand in hand with their own values.
- Gallagher Bassett UKcoreEngineering Director Mark Garnham has provided testimonials endorsing Motofix's service quality and partnership approach.
- BSI (British Standards Institution)coreMotofix operates under BSI Kitemark standards (BS 10125) across all sites. BSI sets and audits standards that exceed trade body requirements.
- ARIES (Accident Repair Industry Environmental Standard)coreIndustry environmental framework for managing carbon emissions. All Motofix locations are registered on the ARIES programme, achieving Maturity Level 4.
- Vehicle Manufacturers (20 approvals)core20 vehicle manufacturer approvals including Audi, Volkswagen, BMW, Mercedes-Benz, Jaguar, Land Rover, Tesla, Hyundai, Ford, and others. Technicians undergo manufacturer-specific training.
- Insurance Companies (AA, Aviva, Direct Line Group, Zurich, LV=, Saga, Allianz, Hastings, Covera, Bell)coreTrusted insurance company partnerships built on quality, customer satisfaction, competitive SLA performance, and value for money. Insurers recommend Motofix as approved repairers.
- Fleet Management Companies (Zenith, Gallagher Bassett, FMG, Innovation, Auxillis, Enterprise, Arval, ARN, S&G)coreFleet operator partnerships providing flexible, efficient, cost-effective repair solutions for corporate vehicle fleets with reduced off-road time requirements.
Scale indicators10 records
Recent moves6 records
Expansion highlights5 records
Motofix competitors and assessment
Company assessmentBroad incumbents
- Kwik-Fit: UK-wide automotive service chain focused on tyres, MOTs, and servicing with limited body repair offering. Comparable only as a UK automotive aftermarket services incumbent.
- National Windscreens: UK's largest vehicle glass repair/replacement network with adjacent ADAS calibration services and fleet/insurer relationships. Overlaps in ADAS and fleet services but does not compete in structural bodywork.
- Belron (Autoglass): Global automotive glass repair and replacement group (owner of Autoglass in the UK) with extensive insurer partnerships and a growing ADAS calibration offering. Larger, broader portfolio than Motofix.
- Halfords Autocentres: National UK automotive service chain offering MOTs, servicing, and some bodywork with strong consumer brand recognition. Broader portfolio and consumer-led rather than insurer/fleet specialist.
Direct peers
- Sopp+Sopp: UK accident repair and fleet services specialist with multiple sites, deep relationships with insurers and fleet operators, and a similar focus on rapid turnaround and SLA-driven performance.
- Fix Auto UK: Franchise-based UK collision repair network with insurer-approved centres offering manufacturer-standard repairs, ADAS calibration, and fleet services. Closely mirrors Motofix's multi-centre bodyshop model and customer segments.
- Activate Group: UK accident management, repair, and fleet services group combining vehicle repair, claims handling, and replacement vehicles. Directly comparable integrated service model serving insurers and fleets.
- Steer Automotive Group: One of the largest UK multi-site accident repair groups, operating a similar network of bodyshops serving insurers, fleets, and OEMs. Directly comparable business model, customer mix, and growth trajectory.
- ABL 1 Touch: Multi-site UK accident repair group with a comparable mix of insurer panel work, manufacturer approvals, and prestige capability. Same business model and customer base as Motofix.
- Nationwide Accident Repair Services: UK-wide accident repair network providing insurer- and fleet-approved bodywork, structural repairs, and prestige services across multiple regions. Directly comparable multi-site bodyshop operator.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Motofix social profiles
Digital presenceMotofix compliance and trust
Trust signalCompliance3 records
Motofix financial estimates
Financial estimateRevenue estimate
Valuation estimate
Motofix leadership team
Management profileNumber of profiles
Profiles15 records
Motofix funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Motofix M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Motofix
What does Motofix do?
Motofix is a UK-based vehicle accident repair and bodyshop group operating nine BSI Kitemark-accredited centres across the South and Southwest of England. The company provides manufacturer-approved body repair, paint, structural aluminium repair, ADAS calibration, and hybrid/EV repairs for individual vehicle owners, insurance policyholders, fleet operators, and accident management companies. All repairs include a comprehensive lifetime guarantee, with same-day SMART repairs available through the Fix2Go service.
Is Motofix a public or private company?
Motofix is a private company. It is classified as management employee owned and is currently operating.
When was Motofix founded?
Motofix was founded in 1999. It employs 101 to 250 people.
Where is Motofix based?
Motofix is headquartered in Camberley, United Kingdom, in the Europe region.
How does Motofix make money?
Five revenue lines are on record. Accident Repair Services are the primary driver. The others are parts Sales, courtesy Vehicle Provision, valet and Detailing Services and corporate and Fleet Contracts.
Who are Motofix's main competitors?
Broad incumbents on record are Kwik-Fit, National Windscreens, Belron (Autoglass) and Halfords Autocentres. Direct peers are Sopp+Sopp, Fix Auto UK, Activate Group, Steer Automotive Group, ABL 1 Touch and Nationwide Accident Repair Services.
Does Motofix have an API?
No public API is recorded for Motofix.
What industry is Motofix in?
Motofix's product category is Vehicle Accident Repair Services. Its primary akta.pro industry code is TLAKAEAA, Auto Body Collision Repair (Cars & Light Trucks), with a secondary code of TLAKAEAH, Body Shop Mechanical & Suspension Repair (Post-Collision).