Bastion Health

What Bastion Health does

Bastion Health Limited is a Nigerian Health Maintenance Organization (HMO) incorporated as a private company in Lagos, founded in 2020, and operating across all 36 Nigerian states with an international coverage option to India on premium-tier plans. Its core offering is a multi-tiered health insurance portfolio spanning seven Individual & Family plans (Jade through Crimson, ₦32,380–₦574,220 annually), three Seniors plans covering ages 55+ with chronic disease management (Oak, Blossom, Golden), four SME plans for businesses with 15+ employees (Smart Lite through Smart Pearl), and customizable Corporate plans across six tiers. The company earns revenue primarily through annual subscription premiums across these tiers, with corporate pricing done via quote-based contracts.

The business is technology-enabled rather than technology-built: distribution and member servicing run through a mobile application on iOS and Android, a website-based enrollment flow (app.bastionhmo.com), and a 24/7 telemedicine service powered by partner platform Octodoc. Healthcare providers access paperless, prompt digital claims settlement through a separate provider-facing workflow. A provider network of more than 1,800 accredited hospitals, clinics, and pharmacies across Nigeria underwrites the product — making network breadth, not proprietary software, the principal operational asset. Go-to-market combines self-serve digital enrollment (consumer and SME), direct corporate sales, and channel partnerships including a March 2026 pooled-insurance partnership with Bolt for gig-economy drivers and a partnership with Akoma Health for maternal mental-health support.

Leadership is led by Managing Director Naomi Aduku and Chairman Ohis Ohiwerei, with a management layer that includes Group Heads for Medical Operations, Corporate Sales, and Retail & SME. The company holds the 2025 NHIA Audit Compliance Trustmark and was ranked #1 among Nigerian HMOs for 2026 on coverage comprehensiveness, network size, customer satisfaction, and innovation. No external venture capital, parent company, or funding rounds are disclosed in the source material, indicating founder/management ownership of a profitable, bootstrapped operating HMO.

Name

Bastion Health

Legal name

Bastion Health Limited

Website

https://bastionhmo.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

101–250 employees

Short description

Bastion Health is a Nigerian private HMO selling health insurance plans to individuals, families, seniors, SMEs, and corporates across all 36 Nigerian states, supported by a 1,800+ facility provider network, iOS/Android mobile app, and 24/7 telemedicine via Octodoc.

Ownership category

akta.pro rank

Headquarters

HQ city

Lagos

HQ country

Nigeria

HQ region

Africa

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Health Insurance Premiums: Subscription-based health insurance premiums charged annually for individual, family, seniors, SME, and corporate health plans. Plans range from entry-level essential coverage to premium comprehensive packages.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Bastion Health is a Nigerian Health Maintenance Organization that sells tiered health insurance plans to individuals, families, seniors, SMEs, and corporate clients. The plans are delivered through a digital platform with a mobile app, 24/7 telemedicine via Octodoc, and access to 1,800+ accredited healthcare facilities across Nigeria. Subscriptions are billed annually with customizable coverage limits.

Product overview

Bastion Health is a Nigerian Health Maintenance Organization (HMO) offering a multi-tiered health insurance platform serving individuals, families, seniors (55+), and businesses. The core product portfolio consists of seven Individual & Family Plans (Jade, Beryl, Ruby, Sapphire, Emerald, Diamond, Crimson) ranging from entry-level to premium coverage, three Seniors Plans (Oak, Blossom, Golden) with chronic disease management for elderly Nigerians, four SME Plans (Smart Lite, Smart Care, Smart Plus, Smart Pearl) for businesses with 15+ employees, and Corporate Plans with customizable tiers. The platform is complemented by a mobile application for iOS and Android, a telemedicine service powered by Octodoc, and access to 1,800+ accredited healthcare facilities across Nigeria with international coverage to India on premium plans.

Differentiator

Problem solved

Functional benefit

Products and services

• Bastion Mobile App Mobile application for iOS and Android enabling enrollees to access digital ID cards, view benefits, locate network hospitals, book appointments, and manage their health insurance directly from their smartphone.
• Telemedicine Service (Octodoc) Virtual doctor consultation platform available 24/7, allowing enrollees to speak to a doctor from their home without physical travel. Available across all plan tiers.
• Individual & Family Plans (Jade, Beryl, Ruby, Sapphire, Emerald, Diamond, Crimson) Seven-tiered health insurance plans for individuals and families, ranging from entry-level essential coverage (Jade at ₦32,380/yr) to premium comprehensive coverage (Crimson at ₦574,220/yr), with cover limits from ₦500,000 to ₦5,000,000 and access to 1,100-1,600+ healthcare facilities.
• Seniors Plans (Oak, Blossom, Golden) Three health insurance plans for seniors aged 55+ covering pre-existing conditions, chronic disease management (including cancer and renal care), telemedicine access, and ward admission options, with annual premiums ranging from ₦290,110 to ₦1,068,505.
• SME Plans (Smart Lite, Smart Care, Smart Plus, Smart Pearl) Four group health insurance plans for SMEs with 15+ employees, with annual premiums ranging from ₦45,080 to ₦84,550, covering maternal and neonatal care, dental, optical, surgeries, and access to 1,500-1,700+ healthcare facilities.
• Corporate Health Plans Customizable employer health insurance packages with access to nationwide networks, health data insights, and dedicated account management, including six tiers from Standard to Vintage and international coverage options to India on premium plans.

Quantifiable outcome

• Telemedicine and mental health resources included across most plan tiers
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Two partnerships are on record, tiered core and minor.

• BoltcoreStrategic or Co-development Partner · 17 March 2026Partnership with Bolt, a ride-hailing platform, to offer affordable and flexible health insurance schemes for drivers in Nigeria through a pooled programme. The initiative addresses welfare gaps in Nigeria's gig economy where most drivers operate in the informal economy with limited access to employer-backed healthcare.
• Akoma HealthminorStrategic or Co-development PartnerPartnership with Akoma Health to provide FREE virtual therapy for mothers experiencing postpartum depression through corporate wellness programs. This addresses maternal mental health support gaps.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• mPharma: Pan-African health tech company operating in Nigeria with pharmacy and patient management services. Comparable as a tech-enabled African healthcare player, though overlapping more on digital health than direct insurance underwriting.
• Hycare Health (Africa-based digital HMO): African digital-first health insurance challenger targeting retail and SME segments. Comparable to Bastion on mobile-led onboarding and tech-enabled claims in emerging markets.

Direct peers

• Hygeia HMO: Nigeria's largest HMO offering individual, family, and corporate health plans. Directly comparable to Bastion on product structure, regulatory standing, and target customer segments in the Nigerian market.
• Leadway Health: Nigerian HMO/health insurance arm of Leadway Assurance, providing individual and corporate health plans. Comparable to Bastion in product tiers and target customer mix, with backing from a larger insurance group.
• Reliance HMO: A technology-driven Nigerian HMO using mobile apps and telemedicine. Direct peer to Bastion on digital-first distribution, tech-enabled claims, and tech-savvy target demographics.
• Avon Healthcare: A leading Nigerian HMO providing health plans for individuals, families, and corporates. Closely comparable to Bastion in plan structure, provider network model, and corporate segment focus.
• AIICO Multishield: Nigerian HMO offering individual, family, and corporate health plans as part of AIICO Insurance Group. Direct competitor to Bastion in Nigeria's regulated HMO landscape.
• Total Health Trust: A Nigerian HMO focused on corporate and SME health plans. Comparable to Bastion's SME and corporate product lines and provider-network business model.

Broad incumbents

• AXA Mansard Health: Subsidiary of AXA, offering health insurance as part of a broader life and general insurance portfolio in Nigeria. Comparable on health products but with a wider insurance footprint and deeper capital base.
• Cigna International Health: Global health insurer serving multinationals and expatriates, including in Nigeria. Comparable on international coverage options that Bastion offers to corporate clients (e.g., coverage in India on premium plans), but at very different scale and scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/bastionhmo
• Facebookfacebook.com/bastionhmo
• LinkedInlinkedin.com/company/bastionhealth
• Instagraminstagram.com/bastionhmo

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bastion Health