DiS

What DiS does

DiS Service & Solution Co., Ltd. is a Japanese B2B ICT services provider formed in April 2021 through the merger of DIS Service & Support and DIS Solution, operating as a wholly-owned subsidiary of Daiwabo Information System, Japan's largest IT distributor (approximately 1,400 manufacturers, 2.4 million SKUs). Headquartered in Nakanoshima Festival Tower West, Osaka, the company employs 282 staff (as of March 31, 2026) and operates across two divisions: a Solutions division delivering Microsoft ecosystem implementations (Power Platform, Azure, Microsoft 365, Enterprise Mobility + Security), Cisco networking (Meraki, Umbrella, Webex), workflow systems (AgileWorks, X-point, MajorFlow, Create!Form), ERP (OBC, PCA Cloud), and security tools (SiteGuard, PassLogic, LanScope), and a Service & Support division providing national logistics (~30,000 tsubo across Kanto, Chubu, Kansai centers), kitting, on-site installation, phone help desk, multi-vendor extended warranty, repair, data recovery, data erasure, and corporate IT buyback services.

The company's core technology stack is built on the Microsoft and Cisco partner ecosystems, supplemented by best-of-breed Japanese workflow, security, and ERP products that it resells and integrates; its proprietary assets are operational rather than technological, anchored by three regional logistics centers with shipping error rates below 1 in 200,000, Microsoft LSP Affiliate certification, ISO 9001/14001 compliance, and 2024 ATLED Partner-of-the-Year awards for AgileWorks and X-point Cloud deployments. Its business model combines subscription/cloud-managed recurring revenue (LanScope Cat CaaS, Office 365, cloud hosting), unit-priced one-time/perpetual services (extended warranty 2-6 years, kitting, installation), success-based fees (data recovery), and professional services for SI implementations, distributed through direct field sales teams in Tokyo and Osaka and the parent company's nationwide IT distribution channel serving enterprise and mid-market Japanese customers.

The go-to-market is sales-led and hybrid: enterprise accounts are served by dedicated Tokyo (four sales sections) and Osaka sales divisions with technical support via service operations groups, while mid-market reach is achieved through Daiwabo's distributor network and channel/VAR partners. Marketing is content-driven through owned media (dx.si-jirei.jp), YouTube, two Facebook pages, and recurring webinar and column series. The company explicitly states it does not sell to general consumers and operates only within Japan (Kanto, Kansai, Chubu).

Name

DiS

Legal name

ディーアイエスサービス＆ソリューション株式会社

Website

https://dis-sas.co.jp

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

251–500 employees

Short description

DiS Service & Solution is a Japanese B2B ICT services firm and wholly-owned subsidiary of Daiwabo Information System. It delivers Microsoft and Cisco implementations, workflow and security solutions, plus nationwide logistics, kitting, and technical support services to enterprise and mid-market customers across Japan.

Ownership category

akta.pro rank

Product category

IT Services and System Integration

akta.pro primary industry

Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)

akta.pro secondary industries

IT Knowledge Management & Service Desk Platforms (HDAEALAH), Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC) (EDAEAHAJ), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF), High Availability & Failover Architecture Services (BPAEALAE)

Keywords

• IT system integration
• Cloud managed services
• Workflow automation software
• IT logistics distribution
• Enterprise IT support

Headquarters

HQ city

Osaka-shi

HQ country

Japan

HQ region

Asia

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. System Integration & Cloud Services: Providing ICT solutions including cloud services, system integration, and IT infrastructure solutions. Services include DC/cloud services, network infrastructure, business applications, security solutions, and core system applications.
2. Logistics & Distribution Services: Warehouse storage, inbound/outbound handling, distribution and delivery services for ICT products. Includes storage capacity of approximately 30,000 tsubo.
3. Technical Support & Maintenance Services: Kitting services, on-site installation, phone support, extended warranty services, repair services, and data recovery services for ICT equipment.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

DiS provides ICT solutions and services to Japanese enterprises and mid-market businesses, including cloud/DC hosting, workflow automation systems (AgileWorks, X-point), Microsoft 365 and Azure implementations, Cisco network infrastructure, multi-layered security solutions (LanScope Cat, SiteGuard, PassLogic), and core ERP platforms (OBC Bugyo 10, PCA Cloud). The company also operates nationwide IT logistics with approximately 30,000 tsubo of warehouse capacity across three regional centers, plus kitting, on-site installation, extended warranty, repair, and data recovery services for IT products.

Product overview

DiS offers a multi-product IT solutions and services portfolio organized into two main divisions: Solutions/Services (solutions) and Service & Support (services). The Solutions division encompasses DC/Cloud Services (cloud hosting, LanScope Cat as a Service, Microsoft Office 365, Enterprise Mobility + Security, IDC Housing & Support, X-point × Ekispert integration), Business Applications (workflow systems AgileWorks, X-point, Create!Form, Create!Webフロー, MajorFlow, サイボウズ ガルーン), Network Infrastructure (Cisco wireless LAN, telepresence/video conferencing), Security (Enterprise Mobility + Security, LanScope Cat as a Service, SiteGuard, PassLogic, LanScope series), and Core Business Applications (OBC奉行10シリーズ, PCAクラウド). The Service & Support division provides logistics (warehousing, shipping, delivery), kitting, on-site installation, phone support, extended warranties for PCs and iPads, repairs, data recovery, data erasure, and corporate buyback services. The company is a subsidiary of Daiwabo Information System (100% owned) and also resells approximately 1.4 million IT products from 1,400 manufacturers through its group network.

Differentiator

Problem solved

Functional benefit

Products and services

• AgileWorks (ワークフローシステム)
• X-point (ワークフローシステム)
• Create!Form (フォーム設計/開発/印刷/PDF出力ツール)
• Create!Webフロー (文書ワークフローシステム)
• MajorFlow (ワークフローシステム)
• サイボウズ ガルーン (Cybozu Garoon - groupware)
• LanScope Cat as a Service (CaaS)
• SiteGuard (WAF - Web Application Firewall)
• PassLogic (製品版) - Authentication Platform
• LanScopeシリーズ (IT asset management / DLP)
• Cisco 無線LANソリューション (Cisco Wireless LAN)
• テレプレゼンス (Cisco Telepresence / Video Conferencing)
• OBC 奉行10シリーズ (奉行i10シリーズ / 奉行V ERP10)
• PCAクラウド (PCA Cloud ERP)
• IDC Housing & Support (データセンター housing)
• X-point × 駅すぱあと連携オプションサービス
• 物流サービス (Logistics Services)
• キッティングサービス (Kitting Services)
• 出張設置サービス (On-site Installation Service)
• 電話サポートサービス (Phone Support Service)
• 延長保証サービス (Extended Warranty Service)
• iPad 延長保証サービス (iPad Extended Warranty)
• 修理サービス (Repair Service)
• データリカバリーサービス (Data Recovery Service)
• データ消去出張サービス (On-site Data Erasure Service)
• 法人向け買取サービス (Corporate Buyback Service)

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration56 records

AI capability3 records

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• MicrosoftcoreTechnology or Integration · 16 November 2023LSP Affiliate (LSP Agent) certified partner providing Microsoft licensing programs including Enterprise Agreement, ESA, SCE, EES, MPSA, and Select Plus. Specializes in Microsoft 365, Azure, Power Platform, and Enterprise Mobility + Security solutions.
• シスコシステムズ合同会社 (Cisco Systems)coreTechnology or Integration · 3 March 2022Co-hosts seminars and provides Cisco Meraki cloud-managed networking solutions, Cisco Umbrella security, and Cisco Webex video conferencing solutions. Offers DIS original Meraki managed services.
• 株式会社エイトレッド (ATLED)coreTechnology or IntegrationWorkflow system manufacturer. DIS won Partner of the Year and Migration of the Year awards in 2024 for AgileWorks and X-point Cloud implementations.

Scale indicators6 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• NS Solutions: Japanese systems integrator affiliated with Nippon Steel, providing enterprise IT services, ERP, and cloud solutions to industrial customers. Comparable SI capabilities but anchored in manufacturing vertical rather than broad enterprise.
• SCSK Corporation: Major Japanese IT services company providing systems integration, cloud, security, and consulting to large enterprises. Serves similar Microsoft/Cisco ecosystems with broader service portfolio and significantly larger scale.
• Itochu Techno-Solutions (CTC): Major Japanese systems integrator offering cloud, security, networking, and managed services to enterprise customers. Broader scale and full-stack capability positions CTC as an incumbent competitor in the same enterprise IT services category.
• Daiwabo Information System: Parent company and Japan's largest IT distributor handling 1,400+ manufacturers and 2.4 million SKUs. Operates the broader distribution business from which DiS inherits its channel advantage and product portfolio; comparison reflects group-level scale rather than DiS-specific scope.
• Internet Initiative Japan (IIJ): Leading Japanese cloud and network services provider offering managed cloud, security, and connectivity services to enterprises. Both firms compete for Japanese enterprise cloud migration and managed infrastructure spend.
• TIS Inc. Large Japanese IT services and SI company offering consulting, cloud, and managed services across financial, manufacturing, and public sector customers. Comparable in IT services breadth but with significantly larger headcount and broader customer base.

Direct peers

• Net One Systems: Japan's largest Cisco-centric network integrator providing enterprise networking, security, and cloud infrastructure solutions. Both firms target similar enterprise customers with overlapping Cisco networking and hybrid cloud portfolios.
• Macnica: Japanese semiconductor/IT distributor with Cisco and enterprise networking focus that has expanded into managed services and security. Both firms operate as Cisco-channel partners offering Meraki, Umbrella, and Webex solutions alongside systems integration.
• Otsuka Corporation: Japanese IT distribution and managed services company with comparable business model combining hardware distribution, software licensing, system integration, and ongoing support for enterprise and SMB customers. Both firms resell Microsoft/Cisco ecosystems and provide extended warranty and deployment services to Japanese enterprises.

Emerging players

• SAKURA Internet: Japanese cloud hosting and managed services provider serving SMBs and developers with IaaS, web hosting, and SaaS platforms. Smaller scale than DiS but operates in adjacent cloud/managed services territory within the Japanese market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCYEM7JH-6aEhEx2GxcWlvVQ
• Facebookfacebook.com/microsoft.sijirei

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DiS