Center for Human Services

What Center for Human Services does

Center for Human Services (CHS) is a 501(c)(3) nonprofit behavioral health and family services organization headquartered in Shoreline, Washington, formed in 1982 through the merger of Creative Life Foundation (1970) and Shoreline Youth Services (1972). The organization employs 159 staff and operates five locations across Shoreline (two), Lynnwood (two), and Everett (one), serving North King County and South Snohomish County. CHS delivers four integrated service lines: Mental Health Counseling (clinic- and school-based), Family Support (parenting classes, play groups, kinship caregiver support, out-of-school-time), Substance Use Disorders Treatment (ASAM-aligned assessments, IOP, outpatient, case management, with specialty programs for pregnant/parenting/postpartum women), and Community-Based Intensive Services (WISe/Wraparound and Infant & Early Childhood Mental Health).

The service model relies on evidence-based clinical frameworks (including the Matrix Model, 12-step facilitation, Seven Challenges, Motivational Interviewing, CBT, MRT, ACRA, CRA, Seeking Safety, TF-CBT, Promoting First Relationships, and Child-Parent Psychotherapy) and standardized assessment tools (ASAM, GAIN). Delivery channels include in-clinic, in-school, in-home/community, and telehealth modalities, with school-based services spanning more than 20 schools across at least six school districts.

CHS funds operations primarily through Washington State Medicaid/Apple Health reimbursements, supplemented by commercial insurance billing, grants (notably from Verdant Health Commission and HealthierHere), donations, and annual fundraising events such as the Community Connections Gala. The organization holds CARF International accreditation and Washington State Department of Health licensure, which together underpin its provider status and access to public reimbursement.

Name

Center for Human Services

Legal name

Center for Human Services

Website

https://chs-nw.org

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

101–250 employees

Short description

Center for Human Services is a 501(c)(3) nonprofit in Shoreline, Washington that provides behavioral health, substance use disorder, and family support services to Medicaid-eligible children, youth, and families across North King and South Snohomish Counties.

Ownership category

akta.pro rank

Product category

Community Behavioral Health Services

NAICS

Other Individual and Family Services (624190), Child and Youth Services (62411), Social Assistance (624)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industry

Caregiver Support & Education Programs (Center-Based) (HSABANAN)

Keywords

• Mental health counseling
• Substance use treatment
• Family support services
• Community behavioral health
• Wraparound intensive services

Headquarters

HQ city

Shoreline

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Medicaid/Apple Health Services: CHS is an approved provider for Medicaid/Apple Health in Washington State, providing reimbursement for mental health, substance use, and family support services.
2. Insurance Billing: CHS accepts some insurance plans in addition to Medicaid/Apple Health for covered services.
3. Donations and Grants: As a nonprofit, CHS relies on donations and grant funding from partners such as Verdant Health Commission and HealthierHere to support operations and expansion.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Center for Human Services is a nonprofit behavioral health and family support organization that delivers person-centered mental health counseling, substance use disorder treatment, family support programs, and intensive community-based services (WISe/Wraparound and Infant/Early Childhood Mental Health) to children, youth, adults, and families in King and Snohomish Counties, Washington. Services are provided across clinic, school, home, and telehealth settings and reimbursed primarily through Medicaid/Apple Health, private insurance, grants, and donations.

Product overview

Center for Human Services offers a comprehensive suite of behavioral health and family support services organized as four core service lines: Mental Health Counseling (clinic-based and school-based), Family Support (parenting programs, play groups, caregiver support), Substance Use Disorders Treatment (assessments, IOP, outpatient, case management), and Community-Based Intensive Services (WISe/Wraparound, infant/early childhood mental health). The organization provides these services across multiple locations in King and Snohomish Counties in Washington State, serving children, youth, adults, and families through person-centered, trauma-informed, culturally responsive approaches.

Differentiator

Problem solved

Functional benefit

Products and services

• Mental Health Counseling Person-centered mental health services provided to individuals and families at clinics and schools, including individual therapy, family therapy, case management, and medication management using evidence-based practices. Designed for children, youth, adults, and families experiencing mental health challenges.
• Family Support Programs and services focused on supporting families and individuals in strengthening protective factors and building resilience, including play groups, parenting classes, caregiver support, and out-of-school-time activities. Designed for families with children ages 0-18.
• Substance Use Disorders Treatment Person-centered substance use treatment for youth and adults offering assessments, Intensive Outpatient programs, Outpatient programs, and case management in King and Snohomish counties. Includes specialized Pregnant, Parenting & Postpartum SUD services with on-site child care.
• Community-Based Intensive Services Intensive specialized services including WISe/Wraparound programs for Medicaid-eligible children and youth, and Infant and Early Childhood Mental Health programs for children birth through age 6 and their families. Includes 24/7 crisis support and behavioral health medication prescribing.
• WISe/Wraparound Program Medicaid-eligible program for children and youth birth through 21 years providing team-based intensive services with 24/7 crisis support in King and Snohomish Counties. Professionals and supports chosen by the family meet regularly to address social, emotional, and behavioral challenges.
• Infant and Early Childhood Mental Health Relationship-oriented therapy for pregnant women, children birth to 6 years old, and their families addressing developmental and social/emotional concerns using evidence-based practices including Promoting First Relationships and Child-Parent Psychotherapy models. Licensed by Washington State Department of Health.
• Kaleidoscope Play & Learn Facilitated play time for parents, caregivers, and children 0-5 years old featuring art projects, story time, free play, and parent/caregiver education opportunities to build social connections and sense of belonging in the community.
• Positive Discipline for Families Program Series of 7-8 weekly classes for parents/caregivers wanting cooperative and respectful relationships with their children, facilitated in English and Spanish.
• Circle of Security Parenting Series of 8-9 weekly classes offering tools to strengthen bonding and attachment with children, designed for parents/caregivers with at least one child under age 6.
• Promoting First Relationships Early intervention program promoting the importance of child-caregiver first relationships, providing weekly one-on-one play and engagement sessions with certified PFR providers.
• Kinship Caregiver Support Program Support groups and services for adults who are guardians of relative's children 0-18 years old, responding to unique challenges of kinship caregiving.
• Out of School Time Program Afterschool and summer activities for youth residents of Ballinger Homes in Shoreline, including homework help, academic support, leadership development, and enrichment activities for K-12 youth.
• Intensive Outpatient Treatment (IOP) ASAM Level 2.1 program providing at least 9 hours weekly for adults and 6 hours for youth, including groups, individual and family sessions using evidence-based practices such as The Matrix Model, 12-step facilitation, Seven Challenges, Motivational Interviewing, and Cognitive Behavioral Therapy.
• Outpatient Treatment ASAM Level 1.0 program providing 1-2 groups weekly with individual and family sessions, with dually credentialed counselors for co-occurring disorders.
• Pregnant, Parenting & Postpartum SUD Services Specialized substance use disorder treatment and support for pregnant, parenting, or postpartum women with on-site child care during sessions.
• School-Based Mental Health Counseling Mental health counseling and support provided in partnership with school districts including Edmonds, Mukilteo, Seattle, Shoreline, Bothell, and Northshore. Services delivered in over 20 schools including crisis response and prevention education.

Quantifiable outcome

• of clients who received mental health services improved their mental stability/functioning
• +5 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered minor.

• QFC PharmaciesminorStrategic or Co-development Partner · 4 October 2021Partnership to host Pfizer vaccine clinics at CHS's Shoreline office. CHS provided accessible, welcoming community space while QFC provided pharmacy services and vaccines. Nearly 75 COVID doses and 70 Flu vaccine doses were provided to the local community, particularly serving the Hispanic/Latinx community through CHS's Family Support programs.
• King County Housing AuthorityminorStrategic or Co-development PartnerPartnership to provide Out of School Time activities for youth residents of Ballinger Homes in Shoreline. Activities focus on academic and social emotional learning and development for youth in Kindergarten through 12th grade.

Scale indicators5 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Sea Mar Community Health Centers: Sea Mar operates a large network of community health centers in Washington providing behavioral health, substance use treatment, and family services to underserved and Latino populations. Comparable integrated nonprofit model serving Medicaid populations in Western Washington.
• Pioneer Human Services: Pioneer is a Washington State nonprofit providing behavioral health, substance use treatment, and reentry/supportive services to vulnerable populations. Comparable behavioral health nonprofit with overlapping payer mix and social-services orientation.
• Catholic Community Services of Western Washington: CCS-WW is a large Western Washington nonprofit providing counseling, behavioral health, family support, and community services. Comparable in mission, faith-affiliated nonprofit structure, and service breadth across similar King/Snohomish geography.
• Northwest Resources: Northwest Resources is a Washington State behavioral health nonprofit providing outpatient mental health, substance use, and counseling services. Comparable outpatient community mental health model with similar payer mix.
• Therapeutic Health Services: THS is a Seattle-based nonprofit providing mental health and substance use treatment, including IOP and outpatient services, primarily to Medicaid and King County populations. Closely comparable service portfolio and regional scope to CHS.
• YouthCare: YouthCare is a Seattle-based nonprofit serving homeless and at-risk youth with case management, behavioral health, and family support. Comparable in target population (Medicaid-eligible youth), WISe-style wraparound services, and King County service area.
• Compass Health: Compass Health is a Washington State nonprofit behavioral health provider offering mental health, substance use, and recovery housing across multiple counties. Comparable to CHS in clinical service mix, Medicaid focus, and community mental health model.
• Lifeline Connections: Lifeline Connections is a Pacific Northwest nonprofit providing substance use disorder treatment, mental health services, and primary care with a strong IOP/outpatient offering. Directly comparable to CHS's SUD and behavioral health service lines.
• Sound Health: Sound Health (formerly Sound Mental Health) is a large King County-based nonprofit providing outpatient mental health, substance use treatment, and community-based behavioral health services to Medicaid and low-income populations. Directly comparable to CHS in service mix, payer mix, and regional footprint.
• Community Psychiatric Clinic: CPC is a Renton/King County nonprofit providing outpatient mental health services and substance use treatment to Medicaid and uninsured populations. Directly comparable community mental health clinic model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CHS.NW
• Instagraminstagram.com/17841413531218384
• LinkedInlinkedin.com/company/center-for-human-services

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Center for Human Services