Hisar Hospital Intercontinental

What Hisar Hospital Intercontinental does

Hisar Hospital Intercontinental is a JCI-accredited private multi-specialty hospital group headquartered in Ümraniye, Istanbul, Turkey. The group operates three facilities: the main Hisar Hospital Intercontinental in Ümraniye, the Çamlıca branch, and an Integrated Oncology center. Clinical services span cardiology, oncology, orthopedics, pediatrics, urology, neurology, dermatology, internal medicine, ophthalmology, pulmonology, ENT, general surgery, physical therapy, psychology, nutrition, and psychiatry across 40+ departments, staffed by academic physicians.

The business is structured around three demand pools: domestic Turkish patients, self-paying international medical tourists, and insurance-backed patients. International patient acquisition is the most differentiated commercial engine: a dedicated International Office assigns each international patient a Recovery Specialist who coordinates scheduling, transfers, visa procedures, accommodation at one of 11 contracted partner hotels, interpreter services, and post-discharge follow-up. The website is localized in 11+ languages (English, Turkish, French, Russian, Kazakh, Arabic, Romanian, Georgian, German, Albanian, Macedonian, Bulgarian) targeting MENA, Central Asia, and Eastern European source markets. The hospital maintains 40+ direct-billing agreements with Turkish and international insurers and assistance companies including Allianz, AXA, BUPA Acibadem, Mapfre, and International S.O.S., plus corporate relationships with Turk Telekom, İTO, MÜSİAD, and Ülker.

The digital portfolio augments the physical facilities: Online Doctor (telemedicine powered by Bulut Klinik), E-Results (online report access), Ask the Doctor (asynchronous inquiries), and a free Medical Second Opinion service responding within 24 hours. JCI accreditation was renewed for the sixth time in May 2024 following a May 6-10 inspection and remains valid through May 2027, providing the compliance credential that anchors the medical tourism positioning. The legal entity is Hisar Sağlık Hizmetleri Eğitim Araştırma ve Tıbbi Cihaz Ticaret A.Ş. (a Turkish joint-stock company), privately held with no disclosed parent, VC, or PE ownership.

Name

Hisar Hospital Intercontinental

Legal name

Hisar Sağlık Hizmetleri Eğitim Araştırma ve Tıbbi Cihaz Ticaret A.Ş.

Website

https://hisarhospital.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Hisar Hospital Intercontinental is a JCI-accredited private multi-specialty hospital group in Istanbul operating the main Ümraniye facility, Çamlıca branch, and Integrated Oncology center, serving domestic patients, international medical tourists across 11+ language markets, and insurance-backed patients through 40+ insurer direct-billing agreements.

Ownership category

akta.pro rank

Product category

Multi-specialty hospital services

NAICS

General Medical and Surgical Hospitals (622110)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

International/Medical Tourism Hospital Systems (HLAFAAAN)

akta.pro secondary industry

Ambulatory Cardiology Diagnostic & Procedure Centers (Non-hospital-based) (HLAFABAK)

Keywords

• Multi-specialty hospital
• Medical tourism services
• Cardiology treatment
• Oncology services
• Telemedicine consultations

Headquarters

HQ city

Umraniye

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Healthcare Services: Direct patient care services including consultations, diagnostic tests, treatments, surgeries, and hospital stays. Services are provided to both self-paying patients and those covered by insurance agreements with partner institutions.
2. Telemedicine/Online Consultations: Remote video consultations with specialist doctors through the Online Doctor platform, providing healthcare access to patients who cannot visit in person
3. Insurance and Institutional Billing: Services billed to partner insurance companies and institutions under agreed contractual terms, with comprehensive support for insurance coordination

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Hisar Hospital Intercontinental is a JCI-accredited private multi-specialty hospital providing inpatient and outpatient medical care across cardiology, oncology, orthopedics, pediatrics, neurology, urology, general surgery, and numerous other departments. It operates dedicated specialty centers (Integrated Heart Center, Prostate Health Clinic, Integrated Oncology) and complements physical care with an Online Doctor telemedicine platform, an E-Results patient portal, a free Medical Second Opinion service, and a dedicated International Office supporting medical tourism for patients traveling to Istanbul.

Product overview

Hisar Hospital Intercontinental is a JCI-accredited multi-specialty hospital group based in Ümraniye, Istanbul, Turkey, operating two facilities (Hisar Hospital Intercontinental and Hisar Hospital Çamlıca) plus a dedicated Integrated Oncology center. The hospital's digital portfolio includes a core inpatient/outpatient hospital service, specialized centers such as the Integrated Heart Center and Prostate Health Clinic, and patient-facing digital modules: Online Doctor (telemedicine video consultations powered by the Bulut Klinik platform), E-Results (online report access), Ask the Doctor (asynchronous medical inquiries), Medical Second Opinion (free remote evaluations), and a Healthy Life Guide (patient education content). All services are available to both domestic and international patients through a dedicated International Office.

Differentiator

Problem solved

Functional benefit

Brands

• Integrated Heart Center: Comprehensive heart health center with expert academic staff and advanced technological equipment
• Prostate Health Center
• Integrated Oncology

Products and services

• Hisar Hospital Intercontinental (main hospital) Full-service multi-specialty hospital in Ümraniye, Istanbul, providing inpatient and outpatient medical care across 40+ departments with JCI-accredited quality standards, for domestic Turkish patients and international patients.
• Hisar Hospital Çamlıca Secondary branch of Hisar Hospital located in the Çamlıca district of Ümraniye, Istanbul, extending the hospital's geographic reach with full-service medical care.
• Integrated Heart Center Specialized heart center staffed by expert academic physicians providing comprehensive cardiac care with advanced technological equipment for diagnostics and treatment of heart disease.
• Integrated Oncology (Bütünleşik Onkoloji) Specialized oncology center providing integrated cancer diagnosis and treatment services, bringing multi-disciplinary cancer care under the Hisar Hospital brand.
• Prostate Health Clinic Dedicated prostate health center offering patient-centered diagnosis and customized treatment plans with a focus on patient comfort and safety.
• Online Doctor (Online Doktor) telemedicine service Telemedicine platform enabling patients to schedule and conduct video consultations with hospital specialists across multiple specialties, available globally through the Bulut Klinik cloud platform.
• Medical Second Opinion Free remote second opinion service for international and domestic patients, evaluating medical history and diagnostic materials with physician responses delivered within 24 hours.
• Ask the Doctor (Doktora Sorun) Digital inquiry service allowing patients to submit health-related questions and share reports for asynchronous responses from hospital specialists.

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

13 partnerships are on record, tiered core.

• Mercure HotelscoreGTM or Marketing PartnerPartner hotel providing accommodation services for international patients near the hospital with special discounted rates.
• Fraser Place AntasyacoreGTM or Marketing PartnerServiced apartment hotel partner offering extended stay options for patients and families with discounted rates.
• Crowne Plaza IstanbulcoreGTM or Marketing PartnerLuxury hotel partner near the hospital providing accommodation for international patients with negotiated rates.
• Dedeman Bostancı Otel Convention CentercoreGTM or Marketing PartnerConvention hotel partner offering accommodation and conference facilities for patient families and medical tourists.
• Ramada by Wyndham Ümraniye HotelcoreGTM or Marketing PartnerHotel partner conveniently located near the hospital for patient accommodation needs.
• AK Sigorta A.Ş.coreChannel Partner/ Reseller/ DistributorMajor Turkish health insurance provider with direct billing agreement for insured patient services.
• Allianz Sigorta A.Ş.coreChannel Partner/ Reseller/ DistributorInternational insurance company with health insurance products covered at the hospital.
• BUPA Acibadem Sigorta A.Ş.coreChannel Partner/ Reseller/ DistributorLeading health insurance provider with comprehensive coverage at the hospital.
• AXA Sigorta A.Ş.coreChannel Partner/ Reseller/ DistributorGlobal insurance company with health coverage agreements for patient services.
• Mapfre Genel Sigorta A.Ş.coreChannel Partner/ Reseller/ DistributorInternational insurance provider with health and accident insurance coverage at the hospital.
• International S.O.S.coreChannel Partner/ Reseller/ DistributorInternational medical assistance company coordinating emergency medical evacuations and international patient transfers.
• Turkish Airlines (THY)coreStrategic or Co-development PartnerAviation medical center partnership for pilot medical examinations and aviation personnel health services.
• Bulut Klinik Teknoloji A.Ş.coreTechnology or IntegrationTechnology partner providing the cloud-based Online Doctor platform infrastructure for telemedicine consultations.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Anadolu Medical Center: Johns Hopkins-affiliated multi-specialty hospital near Istanbul with a globally recognized oncology program and active medical tourism operations. Competes with Hisar for high-acuity international cases, particularly in cardiac and oncology.
• Liv Hospital: Istanbul-based premium multi-specialty hospital positioned on the same JCI-accredited, international-patient-led model as Hisar. Competes directly for cardiac, oncology, and orthopedic medical tourists with comparable mid-size footprint.
• Medicana Hospitals: Wide Turkish private hospital chain with a sizable Istanbul footprint and active international patient services. Comparable multi-specialty service mix and direct competition with Hisar on inbound medical tourism volumes.
• Medipol Mega Hospital: Large university-affiliated multi-specialty hospital in Istanbul with extensive medical tourism operations. Overlaps with Hisar across inpatient specialties and international patient services, but operates at significantly larger scale with broader specialty depth.
• Medical Park Hospitals: One of Turkey's largest private hospital networks with multi-city Istanbul presence and dedicated medical tourism operations. Overlaps with Hisar's multi-specialty inpatient model and competes for the same international patient segments at greater scale.
• Florence Nightingale Hospital: Istanbul-based multi-specialty hospital group with a long-standing international patient program and JCI-accredited standards. Closely comparable to Hisar in size, scope, and target patient mix, particularly across cardiac and oncology services.
• Memorial Health Group: Multi-hospital JCI-accredited group headquartered in Istanbul with a strong international patient office. Memorial competes head-to-head with Hisar for cardiac, oncology, and orthopedic medical tourists across the same source markets (MENA, CIS, Eastern Europe).
• Acıbadem Healthcare Group: Turkey's flagship JCI-accredited multi-specialty hospital group and the largest medical tourism player in the country. Acıbadem competes directly with Hisar for inbound international patients across cardiology, oncology, and complex surgery, with a similar international-office-driven model but materially larger scale and capital base.
• American Hospital (Istanbul): One of Istanbul's longest-established private multi-specialty hospitals, operated under the Vehbi Koç Foundation with long-standing international patient flows. Competes with Hisar for premium and expatriate patients across the same specialty footprint.
• Koç University Hospital: Academic medical center in Istanbul operating as a JCI-accredited multi-specialty hospital with an emerging medical tourism arm. Comparable to Hisar on the quality and international patient axes, though differentiated by stronger academic/research positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/hisarhospital
• Facebookfacebook.com/hisarhospital
• LinkedInlinkedin.com/company/hisar-intercontinental-hospital

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hisar Hospital Intercontinental