What Hi-Tech Electronic Services does

Hi-Tech Electronic Services was a privately held car electronics repair and re-manufacturing service center founded in 1986 and headquartered at 7049 Valjean Ave, Van Nuys, California. The company specialized in the repair and full re-manufacturing of OEM car audio, video, navigation, GPS, display, CD/DVD changer, radio, and amplifier systems, covering 30+ vehicle brands including Acura, Audi, BMW, Cadillac, Ferrari, Mercedes, Porsche, and Rolls Royce. It also repaired automobile instrument clusters (speedometers) and A/C control modules, and offered ancillary repair services for home theater equipment and DJ gear. Customers could drop off units locally or use a ship-in mail-in service that extended the company's reach nationwide.

The company's core technology was the combination of factory-trained technician expertise and an automated multi-user tracking system that provided real-time repair status updates to customers throughout the repair process. Repairs used original or better quality parts and were backed by a warranty. The revenue model was purely transactional, charging customers a flat-rate per repair ranging from approximately $125 for simple radio cassette work to $1,550 for complex premium-unit repairs (e.g., Mercedes S-Class command units). Pricing was listed per component on the website, and the go-to-market model was direct-to-consumer, supported by SEO-optimized service pages, troubleshooting guides, and customer testimonials.

The primary customer segment was individual vehicle owners seeking a cost-effective alternative to dealer replacement. A secondary segment comprised aftermarket installers and dealerships subcontracting electronics repair work. The business operated with a single physical store and relied on Bijan (likely the founder/owner) as a visible operational contact. On December 1, 2023, the company announced the closure of its business after 37 years of operation, committing only to honor warranty repairs on previously serviced units and providing a referral list of alternative independent service centers.

Name

Hi-Tech Electronic Services

Legal name

Hi-Tech Electronic Services

Website

https://hitechserv.com

Company type

Private

Founded year

1986

Operating status

Closed

Headcount range

11–50 employees

Short description

Hi-Tech Electronic Services was a Van Nuys, California-based car electronics repair and re-manufacturing service center operating since 1986, serving individual vehicle owners and aftermarket installers nationwide through local drop-off and ship-in services. The company ceased operations effective December 1, 2023.

Ownership category

akta.pro rank

Product category

Automotive Electronics Repair Services

NAICS

Specialized Automotive Repair (811114), Electronic and Precision Equipment Repair and Maintenance (811210)

SIC

Electronic & Other Electrical Equipment (No Computer Equip) (3600)

akta.pro primary industry

Automotive Sensors Manufacturing (Position/Pressure/Temp/IMU/Radar/LiDAR Cameras) (IMACAJAD)

Keywords

• Car audio repair
• Navigation system repair
• Instrument cluster remanufacturing
• Automotive electronics service
• Ship-in electronics repair

Headquarters

HQ city

Van Nuys

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Electronics Repair Services: One-time repair services for car audio, navigation, video systems, instrument clusters, home theater, and DJ equipment. Pricing varies by component type and repair complexity. Repair costs range from approximately $125 to $1,550 depending on the unit and required work.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Hi-Tech Electronic Services provides factory-trained repair and re-manufacturing services for OEM car audio, video, navigation, GPS, display, CD/DVD changer, radio, and amplifier systems across more than 30 vehicle brands, along with instrument cluster (speedometer) and A/C control repair. The company also offers ancillary home theater and DJ equipment repair, and supports both local drop-off at its Van Nuys store and nationwide ship-in service through an automated multi-user tracking system that provides repair status updates.

Product overview

Hi-Tech Electronic Services is a car electronics repair and re-manufacturing service center operating since 1986. The company offers a portfolio of repair services centered on car audio, video, navigation, and instrument cluster systems, supplemented by home theater and DJ equipment repair. Their core offering is the Car Audio Video Navigation Repair Service, which handles factory car stereos, navigation drives, GPS units, displays, CD/DVD changers, radios, and amplifiers for all vehicle makes including Acura, Audi, BMW, Cadillac, Chrysler, Ferrari, Ford, GM, GMC, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mercedes, Nissan, Porsche, Rolls Royce, and others. The Instrument Cluster Repair Service covers speedometer clusters and A/C controls. The Ship-In Service enables nationwide customers to mail in units for repair with automated tracking. The company also provides free troubleshooting guide resources and videos. The business announced closure effective December 1, 2023.

Differentiator

Problem solved

Functional benefit

Products and services

• Car Audio Video Navigation Repair Service Factory-trained repair and re-manufacturing services for car audio, video, navigation, GPS, display, car stereo, CD/DVD changer, radio, and amplifier systems for all vehicle makes and models, targeted at vehicle owners facing high dealer replacement costs.
• Instrument Cluster Repair Service Repair and re-manufacturing of automobile speedometer clusters and A/C control modules for vehicle owners with failed or malfunctioning instrument panel electronics.
• Home Theater Repair Service Repair services for home theater systems including LCD, LED, and Plasma televisions, and projectors, targeted at consumers needing specialized electronics repair beyond automotive applications.
• DJ Equipment Repair Service Repair services for DJ equipment including mixers, CD players, and dual players, targeted at DJs and audio professionals needing specialized repair of branded DJ gear.
• Ship-In Repair Service Mail-in repair service for customers nationwide who cannot visit the Van Nuys store, with the company providing a shipping address and automated multi-user tracking updates throughout the repair process.

Quantifiable outcome

• Customers report saving thousands of dollars compared to dealer replacement costs

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves4 records

Expansion highlights1 record

Direct peers

• NAV-TV: NAV-TV specializes in automotive infotainment, navigation, and video integration products and interfaces. They serve a similar customer base of vehicle owners seeking navigation and audio/video upgrades and repairs, directly overlapping with Hi-Tech's core service for factory car audio/video/navigation systems.
• BimmerTech: BimmerTech specializes in BMW electronics coding, navigation upgrades, and infotainment system retrofits. They serve BMW owners seeking to repair, upgrade, or activate factory navigation and audio features — directly comparable to Hi-Tech's deep specialization in BMW CCC navigation and related component repair.
• TAS Electronics: TAS Electronics is an independent car audio, security, and electronics installation and repair provider. They serve vehicle owners seeking car audio and electronics services, directly competing with Hi-Tech's core offering of car electronics repair and re-manufacturing.

Broad incumbents

• uBreakiFix: uBreakiFix is a consumer electronics repair chain specializing in smartphones, tablets, computers, and game consoles. While focused on smaller consumer electronics, they represent a broad incumbent in the electronics repair services market with a national footprint that contrasts with Hi-Tech's single-location model.
• Crutchfield: Crutchfield is a major retailer of car audio, home audio, and consumer electronics with professional installation support. While primarily a retailer, they serve the same customer base of vehicle owners seeking car audio solutions and represent a broader incumbent with adjacent repair and installation capabilities.
• Best Buy Geek Squad: Geek Squad is Best Buy's nationwide electronics repair and support service covering consumer electronics including home theater and car audio installation. They represent a broad incumbent in the electronics repair space that Hi-Tech competed with for home theater repair services.
• Car Toys: Car Toys is a car audio and electronics retailer with professional installation services across multiple U.S. locations. They serve vehicle owners seeking car audio upgrades and installations, representing a broader incumbent in the automotive aftermarket electronics space.
• Sonic Electronix: Sonic Electronix is a car audio and electronics retailer with installation resources and DIY support. They serve vehicle owners seeking car audio solutions and represent a broader incumbent in the car audio and electronics space.

Emerging players

• European Parts Solution: European Parts Solution specializes in parts and accessories for European vehicles including BMW, Mercedes, Audi, and Porsche. They serve a similar customer base of European luxury vehicle owners, though focused on parts supply rather than hands-on repair services.
• iJDMTOY: iJDMTOY is an automotive lighting and electronics accessories retailer specializing in LED lighting and vehicle electronics upgrades. They serve a similar customer base of vehicle owners seeking automotive electronics solutions, though focused more on accessories and upgrades than legacy repair.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/hitech-electronics

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hi-Tech Electronic Services