Central Behavioral Health
Central Behavioral Health is a nonprofit community behavioral health organization founded in 1949 in Norristown, PA, serving 5,000+ clients annually across Montgomery County with outpatient therapy, substance use and co-occurring treatment, case management, and senior and children/family services.
- Company typePrivate
- Founded1949
- HeadquartersNorristown, United States
- Headcount251–500
- GTM typeB2C
- OfferingServices
What Central Behavioral Health does
Central Behavioral Health (legal name: Central Behavioral Health; DBA: CBH) is a private nonprofit community behavioral health organization founded in 1949 and headquartered at 1100 Powell Street, Norristown, Pennsylvania. It delivers outpatient mental health, substance use, co-occurring disorders, crisis intervention, case management, and recovery services across the lifespan (children, adolescents, adults, and seniors) throughout Montgomery County, PA, supported by 170+ clinical and administrative staff and serving more than 5,000 clients annually.
The service portfolio is organized into three lines: Adult Services (therapy and medication management, DBT, IOP, substance use recovery, MAT in collaboration with Montgomery Family Practice, HOPE opioid program integrated with the MODIA digital therapeutic, CWRT, Peer Specialist, Career Center, Food as Medicine, Recovery Coaching/Case Management), Children, Adolescents and Families (Children's Case Management, Family-Based Services, school-based therapy embedded at Methacton Area School District, and the Transition to Independence Process), and Senior Services (Senior Outreach Services home visits, Senior Intensive Support, and OASIS partial hospital program). Service delivery combines in-person outpatient clinics in Norristown and Willow Grove, HIPAA-compliant telehealth via Doxy.me with extended evening hours, embedded school-based therapy, and home-bound senior outreach.
The business model is a hybrid nonprofit revenue stack: insurance reimbursement from Medicaid (via Magellan Health Choices), Medicare, Medicare Advantage, and private insurers; managed-services contracts funded by Montgomery County Department of Health and Human Services and federal/state behavioral health grants; a sliding-fee self-pay option for uninsured clients; and donations/grants including the Helping Hands Fund. GTM is sales/community-led through same-day intake assessments, healthcare-provider and school-district referrals, community events, and county partnerships. The organization is governed by a volunteer Board of Directors and led by CEO Valarie O'Connor, with a CFO, COO, and functional directors across HR, IT, Quality & Compliance, Outpatient, Case Management, Children's Services, Specialized Adult Services, and the Abington location.
Central Behavioral Health firmographics
Firmographics- Name
- Central Behavioral Health
- Legal name
- Central Behavioral Health
- Website
- https://centralbh.org
- Company type
- Private
- Founded year
- 1949
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Central Behavioral Health is a nonprofit community behavioral health organization founded in 1949 in Norristown, PA, serving 5,000+ clients annually across Montgomery County with outpatient therapy, substance use and co-occurring treatment, case management, and senior and children/family services.
- Ownership category
- akta.pro rank
Central Behavioral Health industry classification
Industry- Product category
- Community Behavioral Health Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Outpatient Mental Health and Substance Abuse Centers (62142), Offices of Mental Health Practitioners (except Physicians) (621330)
- SIC
- Services-Social Services (8300), Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro primary industry
- Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)
- akta.pro secondary industries
- Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA), Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL), Integrated Behavioral Health in Primary Care (Collaborative Care) (HLAFACAO), Behavioral Health & Cognitive Support Coordination (Dementia, Depression, SUD) (HSABAIAF)
Keywords
Where Central Behavioral Health is headquartered
LocationHeadquarters
- HQ city
- Norristown
- HQ country
- United States
- HQ region
- North America
Offices6 records
Markets served
Central Behavioral Health business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Insurance Reimbursement: Central accepts Medical Assistance (Medicaid), Medicare, Medicare Advantage, and many private insurance plans. Services include outpatient therapy, medication management, intensive outpatient programs, and various behavioral health treatments covered by insurance.
- County and Government Funding: Services such as case management, recovery coaching, and Senior Intensive Support are funded by Montgomery County Department of Health and Human Services' Office of Aging Services, federal and state funding, and county behavioral health funding.
- Sliding Scale / Self-Pay: The organization accepts individuals without health insurance coverage on a sliding-fee basis, ensuring no one is turned away due to inability to pay.
- Grants and Donations: The organization receives donations and grants to support programs like Helping Hands Fund for client assistance with social outings, therapeutic supplies, medical supplies not covered by insurance, and transportation costs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Insurance-covered outpatient services |
| Other | Pay-as-you-go | Sliding scale self-pay for uninsured |
| Subscription | Annual | No-cost case management services |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Central Behavioral Health product offering
Product offeringCore offering
Central Behavioral Health is a nonprofit community organization that delivers outpatient mental health, substance use, and co-occurring disorder treatment to individuals of all ages across Montgomery County, Pennsylvania. Services are organized into three lifespan-based lines (Adults, Children/Adolescents/Families, and Seniors) and delivered through in-person outpatient clinics, school-based programs, home-based outreach, and HIPAA-compliant telehealth. The organization accepts Medicaid, Medicare, and private insurance and operates on a no-turn-away policy supported by federal, state, and county funding plus grants and donations.
Product overview
Central Behavioral Health is a nonprofit community behavioral health organization offering a comprehensive portfolio of outpatient and community-based services for individuals of all ages. The organization operates primarily through distinct service lines: Adult Services (including therapy, DBT, IOP, substance use recovery, MAT, peer support, career services, and food as medicine programs), Children/Adolescents/Families Services (including case management, family-based therapy, school-based therapy, and transition programs), and Senior Services (including SOS, SIS, and the OASIS partial hospital program). Core offerings include Therapy and Medication Management, Dialectical Behavior Therapy, Intensive Outpatient Programs, and Recovery Support services. Telehealth capabilities via Doxy.me and digital therapeutics (MODIA) complement in-person service delivery.
Differentiator
Problem solved
Functional benefit
Products and services
- Therapy and Medication Management Individual, family, or group therapy combined with medication management, psychosocial assessments, and psychiatric evaluations for individuals of all ages. Delivered in person at outpatient clinics or virtually through HIPAA-compliant telehealth.
- Dialectical Behavior Therapy (DBT) Program Cognitive behavioral therapy program with weekly one-on-one therapy, weekly group skills training, and as-needed coaching for individuals who feel emotions intensely or struggle to manage them.
- Group Therapy and Intensive Outpatient Program (IOP) Group therapy program for individuals with a mental health diagnosis and/or substance use disorder needing more intensive care, with tracks for adults with mental health concerns, life skills enhancement, and co-occurring disorders.
- Clinical Wellness Recovery Team (CWRT) Coordinated care team of a registered nurse navigator and behavioral health navigator who advocate for individuals with behavioral health issues and chronic physical health conditions.
- Recovery Coaching and Case Management Community-based services promoting empowerment, recovery, and community integration for adults with behavioral health challenges through a person-centered approach.
- Substance Use Recovery Holistic program for teens, adults, and families affected by substance use, co-dependency, or co-occurring disorders, offering comprehensive assessments, outpatient counseling, and psychiatric evaluation.
- Administrative Case Management Services (ACM) Office-based, short-term case management providing assistance with linkage to community resources, public welfare, health insurance, medication affordability programs, and behavioral health treatment.
- Career Center Services Support for obtaining and retaining meaningful employment or educational pursuits through Certified Peer Employment Specialists, including resume development, job application assistance, and interview preparation.
- Certified Peer Specialist (CPS) Recovery-focused services delivered by individuals with personal mental health or co-occurring lived experience who support participants in finding their own path to recovery.
- Food as Medicine Program providing local produce biweekly, on-site garden experience, and nutritional education to help adults with serious illness improve their diet and health outcomes.
- Holistic Opioid Pathways to Empowerment (HOPE) Collaborative holistic recovery program for individuals with opioid use disorder or co-occurring conditions, integrating clinical treatment with MODIA digital therapeutic for skill-building and relapse prevention.
- Medication-Assisted Treatment (MAT) Program integrating Medication-Assisted Treatment with outpatient group therapy and comprehensive psychiatric care for individuals with opioid use disorders, administered in collaboration with Montgomery Family Practice.
- Children's Case Management Blended Case Management services for children, teens, and young adults with mental health diagnoses to reduce hospitalizations, avoid out-of-home placements, and coordinate appropriate mental health services.
- Family-Based Services (FBS) Team-delivered, child-centered, and family-focused intensive services to empower families, typically lasting 32 weeks with in-home or community sessions 2-3 times per week.
- School Based Therapy Comprehensive counseling and therapy services provided directly within school settings (Methacton Area School District) for students with social, emotional, or behavioral challenges.
- Transition to Independence Process (TIP) Empirically supported model for individuals ages 16-26 experiencing emotional or behavioral challenges, addressing educational opportunities, living situations, employment, and personal effectiveness.
- Senior Outreach Services (SOS) Home-based mental health services for home-bound seniors age 60+ struggling with mental health concerns, with a team consisting of a psychiatrist, service coordinator, and licensed clinical social worker.
- Senior Intensive Support (SIS) Services supporting seniors who struggle to care for their daily needs, allowing them to remain in their homes and thrive independently, funded by Montgomery County Department of Health and Human Services.
- OASIS Program Partial hospital program for older adults with behavioral health and co-occurring challenges, offering therapeutic groups and individual sessions to improve emotional, behavioral, and physical health.
Companies that use Central Behavioral Health
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles4 records
Central Behavioral Health technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature1 record
Central Behavioral Health partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- Montgomery Family Practice (MFP)coreCollaborative MAT (Medication-Assisted Treatment) program partnership for individuals with opioid use disorders. MFP administers MAT while Central provides group therapy and psychiatric care for co-occurring individuals. Services delivered jointly with HIPAA-compliant communication between agencies.
- MODIAcoreDigital Cognitive Behavioral Therapy (CBT) tool integrated with the HOPE (Holistic Opioid Pathways to Empowerment) program. MODIA provides 24 interactive modules for recovery support, personalized relapse prevention, and motivational text messaging to complement clinical treatment at Central.
- Pennsylvania Horticultural SocietyminorPartnership in the Food as Medicine program to help adults with serious illness improve their lives through nutrition education, on-site gardening experience, and biweekly produce distribution.
- Montgomery County Department of Health and Human Services - Office of Managed Care SolutionscoreFunding and collaboration for Food as Medicine program and Senior Intensive Support services. Office of Aging Services funds SIS program for seniors to remain independent in their homes.
- NAMI Montgomery CountyminorLocal chapter partnership for mental health advocacy, education resources, and community events including NAMIWalks. Central connects community to NAMI's advocacy work and educational resources.
- Methacton Area School DistrictcoreSchool-based therapy partnership providing comprehensive counseling and therapy services directly within school settings. Includes REACH program for emotional/behavioral support and after-hours crisis consultation.
- Local Universities (Clinical Internship Partnerships)minorPartnership with local universities to provide clinical internship opportunities for graduate students in behavioral health fields. Students gain hands-on experience under supervision of licensed professionals.
- Magellan Behavioral HealthcoreInsurance/healthcare coverage partner for many Central clients. Magellan Health Choices provides behavioral health coverage for adults and children receiving services including IOP, CPS, and recovery coaching.
Scale indicators5 records
Recent moves6 records
Expansion highlights4 records
Central Behavioral Health competitors and assessment
Company assessmentDirect peers
- Resources for Human Development (RHD): RHD is a Pennsylvania-based nonprofit providing behavioral health, intellectual disability, and addiction services across multiple states. Comparable for its nonprofit model, county-funded contracts, and lifespan service portfolio (children through adults).
- Gaudenzia: Gaudenzia is one of the largest nonprofit addiction and behavioral health treatment providers in Pennsylvania and the Mid-Atlantic, operating residential and outpatient programs. It is comparable as a Pennsylvania-headquartered nonprofit serving similar SUD/co-occurring populations across county-funded contracts.
- Horizon House: Horizon House is a Philadelphia-based nonprofit serving individuals with behavioral health, intellectual disabilities, and homelessness across Pennsylvania. Comparable for its community-based nonprofit model, county contracts, and case management/recovery-coaching services.
- Merakey: Merakey is a large nonprofit behavioral health and human services provider operating across Pennsylvania and multiple other states. It offers community mental health, intellectual/developmental disability, and SUD services with a comparable nonprofit county-contract model.
- Northeast Treatment Centers (NET): NET is a Philadelphia-based nonprofit providing behavioral health, addiction, and community services across Pennsylvania. Comparable for its county-contracted outpatient and case management services for adults, children, and families.
- Penn Foundation (St. Luke's Penn Foundation): Penn Foundation, now part of St. Luke's, is a Bucks County, PA behavioral health provider offering outpatient mental health, SUD, and psychiatric services. Comparable as a community nonprofit with similar outpatient therapy, IOP, and county-contract funding model in the greater Philadelphia region.
Emerging players
- Brightside Health: Brightside Health is a national telehealth psychiatry and therapy provider accepting insurance including Medicaid in Pennsylvania. Comparable as an emerging digital-first competitor for outpatient behavioral health volume in Central's same payer networks.
- Talkiatry: Talkiatry is a national telepsychiatry platform accepting insurance and operating in Pennsylvania. Comparable as an emerging tech-enabled competitor that could capture outpatient psychiatric volume from Central's referral ecosystem.
Broad incumbents
- Einstein Behavioral Health (Einstein Healthcare Network): Einstein Healthcare Network operates outpatient and inpatient behavioral health services in Montgomery and Philadelphia Counties. Comparable as a broad incumbent health system providing outpatient psychiatry, therapy, and MAT in overlapping service territory.
- Trinity Health Mid-Atlantic (Mercy Fitzgerald Behavioral Health): Trinity Health is a large Catholic health system operating behavioral health programs across the Mid-Atlantic including outpatient and inpatient services in the greater Philadelphia area. It is comparable as a broader incumbent offering overlapping behavioral health services in the same geography.
Market position
Strengths5 records
Weaknesses3 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Central Behavioral Health social profiles
Digital presenceCentral Behavioral Health compliance and trust
Trust signalCompliance1 record
Central Behavioral Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Central Behavioral Health leadership team
Management profileNumber of profiles
Profiles19 records
Central Behavioral Health funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Central Behavioral Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Central Behavioral Health
What does Central Behavioral Health do?
Central Behavioral Health is a nonprofit community organization that delivers outpatient mental health, substance use, and co-occurring disorder treatment to individuals of all ages across Montgomery County, Pennsylvania. Services are organized into three lifespan-based lines (Adults, Children/Adolescents/Families, and Seniors) and delivered through in-person outpatient clinics, school-based programs, home-based outreach, and HIPAA-compliant telehealth. The organization accepts Medicaid, Medicare, and private insurance and operates on a no-turn-away policy supported by federal, state, and county funding plus grants and donations.
Is Central Behavioral Health a public or private company?
Central Behavioral Health is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Central Behavioral Health founded?
Central Behavioral Health was founded in 1949. It employs 251 to 500 people.
Where is Central Behavioral Health based?
Central Behavioral Health is headquartered in Norristown, United States, in the North America region.
How does Central Behavioral Health make money?
Four revenue lines are on record. Insurance Reimbursement is the primary driver. The others are county and Government Funding, sliding Scale / Self-Pay and grants and Donations.
Who are Central Behavioral Health's main competitors?
Direct peers on record are Resources for Human Development (RHD), Gaudenzia, Horizon House, Merakey, Northeast Treatment Centers (NET) and Penn Foundation (St. Luke's Penn Foundation). Emerging players are Brightside Health and Talkiatry. Broad incumbents are Einstein Behavioral Health (Einstein Healthcare Network) and Trinity Health Mid-Atlantic (Mercy Fitzgerald Behavioral Health).
Does Central Behavioral Health have an API?
No public API is recorded for Central Behavioral Health.
What industry is Central Behavioral Health in?
Central Behavioral Health's product category is Community Behavioral Health Services. Its primary akta.pro industry code is HLAFACAI, Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers, with a secondary code of HLAFACAA, Outpatient Mental Health Clinics & Counseling Centers. Its NAICS code is 621420 and its SIC code is 8300.