What Wbs IT-Service does

WBS IT-SERVICE GmbH is a privately held German IT outsourcing and managed-hosting provider headquartered in Offenbach, founded in 2000. The company operates an in-house data center that hosts and operates the WBS Blank Software tourism booking platform for more than 20 travel operators across Germany and abroad, ranging from small agencies to billion-euro-revenue tour operators and tourism carriers. Its core proposition is to relieve travel businesses of the complexity of running mission-critical reservation and booking infrastructure by combining specialized software expertise with redundant, high-availability data center operations.

The technical stack is built on nine redundant Bull Escala servers running customer applications, iSCSI storage with gigabit connectivity, encrypted daily backups with multi-generation retention and offsite storage, UPS battery backup with a diesel generator that engages within two minutes of power failure, and 24/7 monitoring of all servers and lines. Connectivity is delivered via internet, VPN, dedicated lines with ISDN backup, and direct stand-alone lines to major GDS platforms including Amadeus, SABRE/Merlin, Galileo/Travelport, and travel-IT, plus mainstream payment providers for credit card authorization. The company supports external booking through more than 30 CRS systems, plus CETS and IBE channels.

Commercially, WBS IT-Service operates a sales-led, direct go-to-market with multi-year managed-services contracts. Pricing is described as "fixed calculable costs per booking," implying a transaction-linked or fixed-fee model rather than consumption-based cloud pricing. The company is closely aligned with WBS Blank Software GmbH but is not a legal subsidiary; it is led by three managing directors (Lothar Krauß, Otto Rausch, Helmut Telgmann) and maintains GDPR-compliant data processing practices. There is no disclosed external funding, no app, no API, and no public revenue figures.

Name

Wbs IT-Service

Legal name

WBS IT-SERVICE GmbH

Website

https://wbs-itservice.de

Company type

Private

Founded year

2000

Operating status

Operating

Short description

WBS IT-SERVICE GmbH, founded in 2000 in Offenbach, Germany, is a privately held IT outsourcing and managed-hosting provider specializing in operating WBS Blank Software for more than 20 travel operators and tourism carriers, with redundant data center infrastructure and direct GDS connectivity.

Ownership category

akta.pro rank

Product category

Managed IT Hosting Services for Travel Industry

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Wholesale Colocation (Powered Shells / Suites) (HDABACAB)

Keywords

• Managed hosting services
• IT outsourcing
• Travel reservation systems
• GDS connectivity
• Redundant data center

Headquarters

HQ city

Offenbach

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Technology or R&D, Infrastructure, Personnel, Operations, Marketing or Sales

Revenue model

1. IT Outsourcing & Hosting Services: Managed hosting services for travel operators including infrastructure management, monitoring, backup, and connectivity to reservation systems. Revenue appears to be based on per-booking or fixed-cost models with predictable pricing per transaction.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Core offering

WBS IT-Service operates a specialized data center providing managed hosting and IT outsourcing for travel operators and tour operators running WBS Blank Software. Services include redundant server infrastructure, 24/7 monitoring, encrypted backup, UPS and generator power continuity, and direct connectivity to major global distribution systems (Amadeus, SABRE/Merlin, Galileo/Travelport) plus payment providers. More than 20 tour operators from Germany and abroad are hosted on the platform.

Product overview

WBS IT-SERVICE GmbH is an IT services and hosting company founded in 2000, specializing in operating the WBS Blank Software for travel agencies and tour operators. The company offers a portfolio comprising the WBS Blank Software (core tourism booking/reservation system), managed data center services with high-availability infrastructure (Bull/Escala servers, redundant storage, UPS/generator backup), IT outsourcing services, and network connectivity solutions. The WBS Blank Software supports external booking via 30+ CRS/GDS systems including Amadeus, Sabre, Galileo/Travelport, CETS, and IBE platforms. The company hosts more than 20 travel agencies and tour operators in its data center, providing connection to reservation systems and payment providers.

Differentiator

Problem solved

Functional benefit

Products and services

• WBS IT-Service Data Center (Managed Hosting) Managed data center hosting service for travel operators running WBS Blank Software, featuring redundant Bull (Escala series) servers, iSCSI storage systems with gigabit connectivity, daily encrypted backups with multi-generation retention, offsite storage, UPS battery backup, and diesel emergency generators for 24/7 high-availability operations. Includes automatic failover across nine redundant servers and permanent monitoring of all servers and lines.
• IT Outsourcing Services Outsourcing of computer operations providing a modern IT environment, routine task management (backup, job control, OS maintenance), software updates, monitoring of software/hardware/connections, and technical support for employees and partners. Designed for travel operators using WBS Blank Software who want to delegate complex IT operations without dedicated in-house staff.
• Network Connectivity Services Connectivity solutions for travel operators, including single/multi-site internet access, VPN, dedicated lines with ISDN backup, and direct GDS/CRS interfaces enabling reservation system connections to Amadeus, SABRE/Merlin, Galileo/Travelport, travel-IT, and mainstream payment providers for credit card authorization.

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core and flagship.

• AmadeuscoreTechnology or IntegrationDirect stand-alone line connection to Amadeus (formerly START) CRS system for reservation and booking data exchange with travel operators.
• SABRE/MerlincoreTechnology or IntegrationDirect stand-alone line connection to SABRE/Merlin reservation system enabling booking and inventory management for hosted travel operators.
• Galileo/TravelportcoreTechnology or IntegrationGDS interface connectivity to Galileo/Travelport for travel distribution and booking services.
• Payment ProviderscoreTechnology or IntegrationConnections to common payment providers for authorization of credit card payments, enabling secure transaction processing for travel bookings.
• WBS Blank Software GmbHflagshipStrategic or Co-development PartnerClose partnership with WBS Blank Software, the leading provider of tourism software for travel operators and carriers. WBS IT-Service was founded specifically to support the operation of WBS Blank Software professionally. The close connection between the two companies provides a real advantage for hosting customers as specialists are familiar with both WBS Blank Software and general data center operations.

Scale indicators4 records

Recent moves5 records

Expansion highlights2 records

Regional players

• TravelTainment: TravelTainment is the Amadeus-owned German travel distribution technology provider serving tour operators, travel agencies, and OTAs in the DACH region. It is comparable as a regional incumbent in German tourism technology distribution, overlapping with the customer segment WBS IT-Service serves.

Broad incumbents

• T-Systems: T-Systems is Deutsche Telekom's enterprise IT services arm offering managed hosting, outsourcing, and SAP/cloud services to large German and multinational clients. It is comparable as a broad German IT outsourcing and data center incumbent that competes for the same managed-services wallet but lacks the tourism niche.
• NTT Data: NTT Data is a global IT services provider offering managed infrastructure, data center, and outsourcing services. It is comparable to WBS IT-Service as a broad managed-IT incumbent capable of hosting travel-industry workloads, though it operates at enterprise scale across many verticals.
• Atos: Atos is a European IT services and managed infrastructure provider with significant presence in Germany. It competes for the same managed-hosting and outsourcing customers as WBS IT-Service, but as a broad incumbent without vertical specialization in tourism.
• Capgemini: Capgemini is a global IT services and consulting firm offering managed infrastructure, cloud, and outsourcing. It is comparable as a large-scale incumbent that could absorb the type of mid-market managed hosting work WBS IT-Service performs, though it is not vertically specialized.
• Amadeus IT Group: Amadeus is the leading GDS and travel technology provider that also operates as a broad incumbent across the travel technology stack. It is comparable both as a WBS IT-Service technology partner and as a potential strategic acquirer / competitor in travel-industry IT services.

Direct peers

• OVHcloud: OVHcloud is a European cloud and dedicated server provider with extensive data center operations. It is comparable to WBS IT-Service in delivering managed hosting and infrastructure services, though at vastly greater scale and without the tourism vertical focus.
• IONOS: IONOS is a large German-headquartered web hosting and managed cloud infrastructure provider serving SMBs and enterprises. It competes directly with WBS IT-Service in the managed hosting and data center services market, though without the tourism-vertical specialization.
• Hetzner Online: Hetzner is a German hosting and data center operator offering dedicated servers, managed hosting, and colocation. It is comparable as a regional managed-infrastructure provider targeting similar mid-market customers, though it lacks the travel-industry specialization of WBS IT-Service.

Emerging players

• Peakwork: Peakwork is a German travel technology company offering distribution, packaging, and booking software for tour operators and OTAs. It is comparable as an emerging player targeting the same German tour-operator customer base with software-and-services offerings that overlap with WBS IT-Service's customer segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wbs IT-Service