PUK
PUK is an Italian private facility management company providing single-interlocutor, 24/7 maintenance services across electrical, HVAC, fire, hydraulic, cleaning, and construction disciplines to retail, office, and large-scale distribution (GDO) clients in Europe.
- Company typePrivate
- Founded2018
- HeadquartersSan Dona Di Piave, Italy
- Headcount11–50
- GTM typeB2B
- OfferingServices
What PUK does
PUK Retail Maintenance S.r.l., operating as Professional UpKeep (PUK), is an Italian private limited company founded in 2018 and headquartered in San Donà di Piave (Venice), with a secondary office in Milano. The company delivers facility management services to commercial clients in three named segments: Retail, Office, and GDO (Grande Distribuzione Organizzata — large-scale organized retail distribution such as supermarkets and hypermarkets). Its core product is a single-interlocutor, 360-degree facility management offering that bundles 15+ maintenance disciplines — ordinary scheduled maintenance, 24/7 emergency response, corrective maintenance, electrical systems, HVAC/air conditioning, fire-fighting systems, CCTV and data systems, hydraulic systems, construction and plasterboard, frames and carpentry, anti-intrusion systems, advertising graphics installation, fixtures, porterage and removal, and cleaning — into a single contract coordinated by an operations center.
Underlying technology is minimal: PUK uses dedicated software for dispatching and customer communications but discloses no proprietary platform, API, or data assets. Service delivery relies on a ramified network of certified technical partners across European territory rather than a large employed technician base, with headcount stated at 11-50 employees. The company is certified to ISO 9001 (renewed 2025), ISO 14064 Carbon Neutrality (2020) via a partnership with Valle Sacchetta e Sacchettina s.a.s., and F-GAS for fluorinated-gas equipment.
The business model is professional services: revenue comes from project-based interventions and multi-year recurring maintenance contracts with custom, quotation-based pricing. Go-to-market is enterprise field sales targeting multi-site commercial clients, supported by a multilingual website (Italian, English, Spanish), LinkedIn and Facebook presence, free quotation request functionality, and a bottom-of-funnel direct-inquiry channel. The company is privately held with no disclosed funding rounds, no parent company, no subsidiaries, and no acquisitions.
PUK firmographics
Firmographics- Name
- PUK
- Legal name
- PUK Retail Maintenance S.r.l.
- Website
- https://proupkeep.org
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- PUK is an Italian private facility management company providing single-interlocutor, 24/7 maintenance services across electrical, HVAC, fire, hydraulic, cleaning, and construction disciplines to retail, office, and large-scale distribution (GDO) clients in Europe.
- Ownership category
- akta.pro rank
PUK industry classification
Industry- Product category
- Facility Management Services
- NAICS
- Facilities Support Services (56121), Facilities Support Services (5612), Administrative and Support Services (561)
- SIC
- Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Facilities Helpdesk & Service Request Management (FM Call Center/Dispatch) (IMAIALAG)
Keywords
Where PUK is headquartered
LocationHeadquarters
- HQ city
- San Dona Di Piave
- HQ country
- Italy
- HQ region
- Europe
Offices2 records
Markets served
PUK business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Others
Revenue model
- Facility Management Services: PUK generates revenue through professional facility management services encompassing ordinary and extraordinary maintenance, technical interventions, and emergency support. Services include electrical systems, air conditioning, fire fighting systems, hydraulic systems, construction, anti-intrusion systems, cleaning, and porterage services. Revenue appears to be project-based with both recurring maintenance contracts and one-time intervention services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom quotation-based pricing |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
PUK product offering
Product offeringCore offering
PUK delivers integrated facility management services acting as a single point of contact for complete 360-degree maintenance of commercial properties across Europe. Services include ordinary and extraordinary maintenance, 24/7 emergency response, corrective maintenance, plus specialized technical services covering electrical systems, HVAC, fire fighting systems, hydraulic systems, CCTV/data systems, construction, frames and carpentry, anti-intrusion, signage, porterage, and cleaning. Clients are primarily enterprise organizations in the retail, office, and large-scale organized distribution (GDO) sectors.
Product overview
PUK is a facility management services company offering a unified single-interlocutor model for complete 360-degree management of all maintenance practices. The core product is Facility Management, which coordinates all specialized maintenance offerings including Electrical Systems Maintenance, Air Conditioning Systems, Fire Fighting Systems, CCTV and Data Systems, Hydraulic Systems, Construction and Plasterboard, Frames and Carpentry, Anti-Intrusion Systems, Advertising Graphics Installation, Fixtures, Porterage and Removal, and Cleaning services. Ordinary Scheduled Maintenance, Emergency Maintenance Service (24/7), and Corrective Maintenance function as integrated service tiers within this unified offering. The company operates through a European network of certified technical partners coordinated by a centralized operations center using proprietary software for service management.
Differentiator
Problem solved
Functional benefit
Products and services
- Facility Management Single-interlocutor 360-degree management of all maintenance practices and complete control of every intervention and repair, coordinated through a centralized operations center with specialized technicians. The unified offering encompasses ordinary scheduled maintenance, 24/7 emergency response, corrective maintenance, and specialized technical services (electrical, HVAC, fire fighting, hydraulic, CCTV, construction, frames/carpentry, anti-intrusion, signage, porterage, cleaning) for enterprise retail, office, and GDO clients across Europe.
Quantifiable outcome
- 24/24 hour telephone support with qualified technical operator response
- +1 more outcomes
Companies that use PUK
Customer profileSegments3 records
Ideal customer profiles3 records
PUK technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
PUK partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Valle Sacchetta e Sacchettina s.a.s.minorSustainability partnership for carbon neutrality. Valle Sacchetta e Sacchettina s.a.s. is an agricultural farm in the Venetian lagoon that prioritizes sustainability in every activity, particularly through microalgae cultivation that enables CO2 biofixation. These photosynthetic plant organisms feed on carbon dioxide and transform it into oxygen in quantities greater than trees, supporting PUK's zero-kilometer carbon neutrality goal.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
PUK competitors and assessment
Company assessmentBroad incumbents
- Apleona Italy: European facility management provider with Italian operations covering technical and infrastructural FM for commercial real estate, retail, and industrial clients. Comparable on technical maintenance and multi-site FM.
- Sodexo: Global FM and food services group operating across Europe. Comparable on integrated facility management, technical maintenance, and multi-site retail/office service delivery, but at multinational scale and with a much broader service menu.
- ISS A/S: Global facility services leader headquartered in Denmark, providing integrated FM (cleaning, technical maintenance, security, support services) across multiple verticals. Directly comparable to PUK as a pan-European integrated FM operator, but at vastly larger scale and broader service portfolio.
- Cushman & Wakefield (Facility Services): Global real estate services firm with integrated facility management offerings to retail, office, and corporate occupiers. Comparable as a single-interlocutor FM provider to multi-site enterprise clients, though at much larger scale and broader scope.
- Engie Solutions (formerly Engie Servizi): Italian arm of ENGIE providing technical facility management, HVAC, and energy services to commercial and industrial clients. Overlaps with PUK on electrical, HVAC, and technical maintenance services for enterprise sites.
Regional players
- Antas S.p.A. Italian multi-service facility management provider offering technical maintenance, cleaning, and porterage to retail and office clients. Comparable regional Italian FM peer with similar integrated service model and customer verticals.
Direct peers
- Cofco Italia (Coopservice): Italian cooperative FM and integrated services provider offering cleaning, maintenance, security, and logistics to retail, GDO, and public-sector clients. Comparable in customer verticals (retail, GDO) and integrated service delivery model.
- SPIE Italia: Italian subsidiary of SPIE Group providing multi-technical services (electrical, HVAC, fire safety, energy efficiency) to commercial, retail, and industrial customers. Direct overlap with PUK's electrical, HVAC, fire-fighting, and security service lines.
- Manutencoop Facility Management: Italian integrated facility management company offering hard and soft FM services (technical maintenance, cleaning, energy) to retail, office, and large-scale distribution clients. Closest direct competitor to PUK in the Italian market with similar customer verticals and service mix.
- Rekeep (formerly Manutencoop Società di Servizi): Italian listed FM operator focused on integrated property and facility management for public, retail, and large commercial clients. Strong overlap with PUK in Italian retail/GDO maintenance, ordinary/extraordinary maintenance, and energy services.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
PUK social profiles
Digital presencePUK compliance and trust
Trust signalCompliance3 records
PUK financial estimates
Financial estimateRevenue estimate
Valuation estimate
PUK leadership team
Management profileNumber of profiles
PUK funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PUK M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PUK
What does PUK do?
PUK delivers integrated facility management services acting as a single point of contact for complete 360-degree maintenance of commercial properties across Europe. Services include ordinary and extraordinary maintenance, 24/7 emergency response, corrective maintenance, plus specialized technical services covering electrical systems, HVAC, fire fighting systems, hydraulic systems, CCTV/data systems, construction, frames and carpentry, anti-intrusion, signage, porterage, and cleaning. Clients are primarily enterprise organizations in the retail, office, and large-scale organized distribution (GDO) sectors.
Is PUK a public or private company?
PUK is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was PUK founded?
PUK was founded in 2018. It employs 11 to 50 people.
Where is PUK based?
PUK is headquartered in San Dona Di Piave, Italy, in the Europe region.
How does PUK make money?
One revenue line is on record: facility Management Services.
Who are PUK's main competitors?
Broad incumbents on record are Apleona Italy, Sodexo, ISS A/S, Cushman & Wakefield (Facility Services) and Engie Solutions (formerly Engie Servizi). Antas S.p.A. is listed as a regional player. Direct peers are Cofco Italia (Coopservice), SPIE Italia, Manutencoop Facility Management and Rekeep (formerly Manutencoop Società di Servizi).
Does PUK have an API?
No public API is recorded for PUK.
What industry is PUK in?
PUK's product category is Facility Management Services. Its primary akta.pro industry code is IMAIALAG, Facilities Helpdesk & Service Request Management (FM Call Center/Dispatch). Its NAICS code is 56121 and its SIC code is 8744.