EMERGENCE

What EMERGENCE does

EMERGENCE (legal entity SELAS EMERGENCE) is a French-headquartered, privately held veterinary emergency services platform formed in 2022 from the merger of VetoAdom (founded 1984, France's first home veterinary emergency service) and AdomVET. The company operates an integrated four-layer service stack covering (i) Alvétis telephone call regulation and after-hours delegation for veterinary clinics, (ii) at-home emergency veterinary visits in 15 French metropolitan areas, (iii) a network of 15 Maisons des Urgences Vétérinaires physical emergency clinics open nights, weekends, and public holidays, and (iv) Unités Hospitalisation & Soins Critiques for critical care and surgery. The combination of these tiers is intended to deliver 24/7 coverage spanning ~31 million inhabitants in France and reducing structural "veterinary emergency deserts."

EMERGENCE has expanded the same playbook internationally since 2023 under local sub-brands: Emergency Home Vet (UK – London, Manchester), Vet Emergency (Belgium – Brussels, Antwerp, Liège), Vet'Urgencia (Spain – Madrid launching April 2025, with Barcelona, Murcia, and Valencia roadmapped), and VetoAdom Léman (cross-border France–Switzerland Lake Geneva region). The platform also encompasses the Team Emergence internal application, B-Link digital veterinary solutions, the "Ton Job Sur Mesure" job simulator, and two training programs (Upgrade Yourself and Back2Basics) addressing the structural French veterinary shortage through structured talent acquisition and retention.

Revenue is generated via per-consultation veterinary fees on a rétrocession d'honoraires (fee-splitting) model for clinical services, usage-based per-call pricing for Alvétis call delegation (marketed as the lowest per-call rate in France and offered without commitment), and transaction fees for hospitalization/critical care stays. The company employs 620+ collaborators across France, serves ~1,500 veterinary establishments through Alvétis and processes 1.3M calls annually, and holds three registered INPI trademarks (Maison des Urgences Vétérinaires, VetoAdom, Alvétis). Ownership is held by the founding partners of the predecessor companies; no external PE/VC/institutional capital and no revenue or valuation figures are disclosed in the source material.

Name

EMERGENCE

Legal name

SELAS EMERGENCE

Website

https://emergence.vet

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

51–100 employees

Short description

EMERGENCE is a French veterinary emergency services platform operating a 15-clinic network, 15-city home-visit service, an Alvétis call-regulation center handling 1.3M calls annually for ~1,500 clinics, and critical-care units, with international expansion into the UK, Belgium, Spain, and Switzerland.

Ownership category

akta.pro rank

Product category

Veterinary Emergency Services

NAICS

Veterinary Services (54194)

SIC

Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Mobile & Emergency Veterinary Services (AFAEANAH)

akta.pro secondary industries

Mobile & House-Call Veterinary Services (HLAMAAAF), Enterprise & Multi-site Veterinary Operations (Corporate/Group Practice) (HLAMAMAI)

Keywords

• Emergency veterinary services
• Veterinary home visits
• Veterinary emergency clinics
• Call regulation services
• Veterinary critical care

Headquarters

HQ city

Montrouge

HQ country

France

HQ region

Europe

Offices23 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Emergency Veterinary Consultations: Revenue generated from home emergency visits and clinic consultations. Veterinary fees are billed per consultation, with veterinarians operating under a fee-splitting (rétrocession d'honoraires) model.
2. Alvétis Call Delegation Services: Telephone management services for veterinary clinics handling after-hours and on-call management. Alvétis claims the lowest per-call rate in the sector. Services are offered without commitment.
3. Hospitalization and Critical Care Units: Inpatient care services at specialized Units Hospitalisation et Soins Critiques for severely injured animals requiring ongoing treatment, surgery, and monitoring.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

EMERGENCE provides 24/7 urgent and emergency veterinary care for animals through an integrated network of home emergency visits, dedicated emergency clinics (Maisons des Urgences Vétérinaires), critical care hospitalization units, and a centralized telephone call regulation center (Alvétis). Formed in 2022 from the merger of VetoAdom and AdomVET, the company combines approximately 60 years of exclusive veterinary emergency experience to serve pet owners across France, the UK, Belgium, Switzerland, and (planned) Spain.

Product overview

Emergence Vet Emergency & Critical Care is a unified veterinary emergency services platform formed in 2022 through the merger of VetoAdom and AdomVET, combining nearly 60 years of exclusive veterinary emergency experience. The company operates a comprehensive ecosystem of interconnected services: Alvétis provides telephone call regulation handling 1.3M+ annual calls; Urgences Vétérinaires à domicile delivers home emergency consultations across 15 French metropolitan areas and internationally in the UK, Belgium, and Switzerland; Maison des Urgences Vétérinaires operates 15 physical emergency clinics; and Unités Hospitalisation & Soins Critiques provides critical care hospitalization. The platform is complemented by training programs (Upgrade Yourself, Back2Basics), digital tools (Team Emergence app, B-Link digital solutions), and a custom job simulator. Emergence covers 31 million inhabitants in France with 620+ collaborators and is actively expanding across Europe.

Differentiator

Problem solved

Functional benefit

Brands

• Emergency Home Vet: Home veterinary emergency service brand operating in the United Kingdom (London, Manchester).
• Vet Emergency
• Vet'Urgencia
• VetoAdom Léman
• Upgrade Yourself
• Back2Basics
• Team Emergence
• B-Link

Products and services

• Alv\u00e9tis Telephone Call Delegation and Regulation Centralized telephone emergency call regulation and delegation service for veterinary clinics, handling after-hours and on-call management. Operated by 140+ trained regulatory operators (Assistant Regulation Vétérinaire and Veterinary Regulator staff) processing 1.3 million calls annually for nearly 1,500 veterinary establishments. Offered without commitment and at the claimed lowest per-call rate in the French sector.
• Urgences V\u00e9t\u00e9rinaires \u00e0 domicile (Home Veterinary Emergency Visits) Mobile at-home emergency veterinary consultation service staffed by over 120 veterinarians using SAMU/SMUR-equivalent medical kits. Covers 15 French metropolitan areas and operates internationally under the brands Emergency Home Vet (UK: London, Manchester), Vet Emergency (Belgium: Brussels, Antwerp, Liège), VetoAdom Léman (Switzerland/France: Geneva-Anncy), and Vet'Urgencia (Spain: Madrid planned April 2025). Enables effective treatment of more than 90% of home consultations on-site.
• Maison des Urgences V\u00e9t\u00e9rinaires (Emergency Veterinary Clinic Network) Network of 15 walk-in emergency veterinary clinics and cabinets operating nights, weekends, and public holidays across France (Paris region, Lyon, Toulouse, Strasbourg, Marseille area, Bordeaux, Nantes, Lille-Lens, Rennes, Montpellier, Grenoble, Toulon, Nice-Cannes-Monaco, Mâcon, Saint-Étienne, Le Mans, Auray, Montmélian) and Geneva, Switzerland. Clinics participate actively in Permanence and Continuité des Soins (on-call care continuity) across French departments.
• Unit\u00e9s Hospitalisation & Soins Critiques (Critical Care Hospitalization Units) Specialized hospitalization and intensive care units for severely injured animals requiring ongoing treatment, surgery, continuous perfusion, oxygenotherapy, and monitoring. Provide a 360-degree management of veterinary emergencies in relay from home visits and emergency clinics.
• Upgrade Yourself (Continuous Veterinary Emergency Training Program) Comprehensive multidisciplinary training program for veterinary emergencies, offering over 70 training dates annually including conferences, webinars, and practical work covering emergency medicine, surgery, imaging, personal development, and eco-responsibility. Open to Emergence teams and the wider veterinary profession.
• Back2Basics (Entry-Level Veterinary Emergency Training) Intensive entry-level training program for young veterinarians or those in career transition, focused on refreshing theoretical knowledge and practical application for home emergency practice. Limited to 5 participants per session.
• Job Simulator (Ton Job Sur Mesure) Customized job configuration tool that allows veterinarians (and prospective recruits) to build their ideal employment offer with Emergence by selecting activity type, geographic region, and work schedule. Generates four commitment levels (Piano, Adagio, Moderato, Allegro) with corresponding remuneration and benefits including welcome package, training, housing assistance, and equipped vehicle.

Quantifiable outcome

• 31 million inhabitants covered by emergency veterinary services
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Vet Emergency BelgiumcoreStrategic or Co-development Partner · 1 November 2024Vet Emergency, already established in Belgium for years, joined the Emergence project in November 2024. The service covers Brussels, Antwerp, and Liège metropolitan areas with home emergency visits.
• Emergency Home Vet LondoncoreStrategic or Co-development Partner · 1 October 2023Since October 2023, Emergence has been present in the UK through its Emergency Home Vet London service covering the British capital. A new team was launched in Manchester in November 2024 with ambition to become the leader in UK home veterinary emergencies.
• VetoAdom and AdomVETcoreStrategic or Co-development Partner · 1 January 2022In 2022, the emergency services VetoAdom and AdomVET merged their experience and know-how to create Emergence Vet Emergency & Critical Care, revolutionizing veterinary emergency professions in France and Europe. VetoAdom (launched in 1984) brought home emergency expertise while AdomVET contributed additional emergency services.
• SelesteminorOthersSeleste is listed as a partner for animal cremation services, providing end-of-life services for pets treated at Emergence facilities.
• B-LinkminorImplementation/ SI/ Consulting PartnerSAS B-Link, located at 56 Route de Vienne, 69007 Lyon, is listed as the publication manager and responsible party for the Emergence website. They developed digital veterinary solutions including the B-Link platform.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• BluePearl Pet Hospital: US-based specialty and emergency veterinary hospital network owned by Mars Veterinary Health. Comparable as a large multi-site emergency/specialty vet operator; a relevant strategic analogue for Emergence's multi-clinic critical-care scaling playbook.
• Vetoquinol: Global animal health company headquartered in France with veterinary pharmaceutical and care offerings. Comparable as a French-headquartered animal-health player with broad reach into the veterinary professional ecosystem.
• IVC Evidensia: Europe's largest veterinary care group with thousands of clinics and hospitals across multiple countries. Comparable as a broad incumbent building out emergency and specialty veterinary services across Europe, overlapping with Emergence's geographic footprint and target customer base.
• Anicura: Major European veterinary care group with specialty and emergency hospitals across Scandinavia and continental Europe. Competes with Emergence in the specialty/emergency segment and increasingly consolidates general practices that use call-delegation services.
• VCA Animal Hospitals: Large North American network of veterinary hospitals including specialty and emergency services. Comparable as a multi-site veterinary operator with emergency care services at scale.

Others

• Royal Canin (Mars Petcare): Global pet nutrition brand owned by Mars. Adjacent peer in the French veterinary ecosystem — same end customer (pet owners), overlapping with vet clinic relationships, but operating in nutrition rather than clinical services.

Direct peers

• ADVETIA: French veterinary referral and emergency hospital in the Paris region. Direct competitor in the specialty/emergency clinical segment, with similar referral and critical-care positioning.
• Veternity (Clinique Vétérinaire de Référence): French specialist and emergency veterinary hospital operator. Directly comparable as a specialty/emergency vet provider in France targeting similar high-acuity cases and competing for the same veterinarian talent pool.

Regional players

• Oncovet: French veterinary oncology and specialty referral center. Comparable as a specialty-focused French vet provider pursuing high-acuity cases through referral channels that overlap with Emergence's critical-care pathway.

Emerging players

• Televet / FirstVet: European veterinary telemedicine and triage platform. Comparable as an emerging player building digital triage and remote consultation infrastructure that overlaps with Emergence's Alvétis call-regulation and emergency triage business.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/emergence-urgences-veterinaires
• Instagraminstagram.com/emergence_vet

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EMERGENCE