VetoAdom - urgences vétérinaires à domicile - by Émergence

What VetoAdom - urgences vétérinaires à domicile - by Émergence does

VetoAdom is a French veterinary emergency home-visit service operating 24/7 across Paris and all nine departments of Île-de-France (including Oise), serving individual pet owners whose animals require urgent care outside normal clinic hours. Founded in 1981 as Selas VetoAdom (a French SELARL professional entity) and headquartered in Montrouge, the company runs a 24/7 telephone regulation center staffed by trained veterinary regulation assistants under a supervisory regulatory veterinarian, who triages calls and dispatches home visits when warranted. The service has handled over 500,000 veterinary advice requests annually and treated more than 1,000,000 animals in emergencies since inception, supported by 50 on-call veterinarians carrying 25+ kg of mobile diagnostic equipment (surgical instruments, ultrasound, ECG, blood/urine analyzers, blood pressure monitoring).

The core product is on-demand home consultation, priced as a displacement fee plus consultation fee plus treatments dispensed on-site, billed transactionally. Additional service lines include telephone triage and advice (free), emergency animal transport to hospitalization facilities, in-home euthanasia, and pet cremation through partner Seleste. A mobile application and online intervention request platform (emergencevet.com) supplement the primary 01 47 46 09 09 hotline. After each visit, a detailed intervention report is emailed to the customer and systematically transmitted to the customer's regular veterinarian, supporting continuity of care and sustaining referral relationships with over 1,000 Île-de-France clinics.

VetoAdom is a member of the Émergence network (Order registration 506698), which provides shared regulatory call-center infrastructure and operational standards; sister brands under the same network already operate in Alpin, Gironde, Léman (Geneva-Lausanne), Nord-Lille, and Rennes. The company is endorsed by major animal welfare organizations (SPA, Fondation Assistance aux Animaux, Fondation Bardot) and generates demand primarily through organic SEO, Google reviews (1,500+), and veterinary practice referrals. Revenue mechanics are entirely transactional B2C, with no enterprise contracts disclosed, no funding history, and no public-ownership signals.

Name

VetoAdom - urgences vétérinaires à domicile - by Émergence

Legal name

Selas VetoAdom

Website

https://vetoadom.com

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

51–100 employees

Short description

VetoAdom is a French veterinary emergency home-visit service operating 24/7 across Paris and Île-de-France, serving individual pet owners with a team of 50 on-call veterinarians and handling over 500,000 advice requests annually under the Émergence network.

Ownership category

akta.pro rank

Product category

Emergency Veterinary Services

NAICS

Veterinary Services (54194)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Mobile & House-Call Veterinary Services (HLAMAAAF)

akta.pro secondary industry

Veterinary Appointment Transport (HSANAIAD)

Keywords

• Emergency veterinary services
• Home veterinary consultations
• Pet emergency care
• Veterinary home visits
• After-hours veterinary care

Headquarters

HQ city

Montrouge

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Emergency Home Veterinary Consultations: On-demand home veterinary consultation service billed as displacement fee plus consultation fee plus any treatments/medications dispensed. Revenue is transaction-based per intervention. Total cost includes travel, consultation, and medical supplies dispensed at the bedside.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

VetoAdom provides 24/7 emergency veterinary consultations delivered directly to pet owners' homes across Paris and the Ile-de-France region. A 24-hour telephone regulation center staffed by trained assistants and supervised by a regulatory veterinarian triages calls free of charge, then dispatches a veterinarian with more than 25 kg of mobile emergency equipment to perform diagnostics, treatment, minor surgery, and end-of-life care on-site. The service also issues intervention reports automatically transmitted to the customer's regular veterinarian for continuity of care.

Product overview

VetoAdom operates as a unified veterinary emergency service with multiple service channels: a 24/7 phone line (01 47 46 09 09) staffed by veterinary regulation assistants, an online intervention request platform at emergencevet.com, and a mobile app. The core offering is home-based veterinary consultations available 24 hours a day, 7 days a week, covering all of Paris and Ile-de-France. Additional services include telephone triage and advice, emergency animal transport, and at-home euthanasia. The service treats various species including dogs, cats, small mammals, birds, and reptiles.

Differentiator

Problem solved

Functional benefit

Brands

• VetoAdom Alpin: Regional emergency veterinary service in Alpine region
• VetoAdom Gironde
• VetoAdom Léman
• VetoAdom Nord
• VetoAdom Rennes

Products and services

• VetoAdom Urgences Vétérinaires à Domicile 24/7 emergency home veterinary consultation service for pet owners in Paris and Ile-de-France. A regulatory veterinarian assesses urgency and dispatches a veterinarian to the customer's home with full emergency equipment for diagnostics and treatment.
• Demande d'Intervention en Ligne Web-based intervention request platform that validates the customer's postcode against the service area and submits the request for triage and dispatch.
• Régulation Téléphonique Vétérinaire 24/7 telephone triage service staffed by trained veterinary regulation assistants supervised by a regulatory veterinarian, providing free advice and urgency assessment to pet owners before any dispatch is made.
• Euthanasie à Domicile End-of-life care service providing in-home euthanasia for companion animals, allowing pets to pass away in familiar surroundings surrounded by family. Cremation is coordinated through partner Seleste.
• Transport d'Urgence Animale Emergency transport service that moves stabilized animals from the customer's home to partner veterinary hospitalization facilities in Ile-de-France when in-home care is insufficient.
• Appli Urgence Vétérinaire Mobile application that lets pet owners reach the VetoAdom emergency service and access care advice sheets.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• SPA (Société Protectrice des Animaux)coreGTM or Marketing PartnerSPA recommends VetoAdom for emergency veterinary services, providing credibility and access to their network of pet owners and animal welfare seekers.
• Fondation Assistance aux AnimauxcoreGTM or Marketing PartnerFoundation recommends VetoAdom for emergency veterinary services, lending institutional endorsement to the service.
• Fondation BardotcoreGTM or Marketing PartnerFoundation recommends VetoAdom for emergency veterinary services, providing high-profile animal welfare organization endorsement.
• Over 1,000 Ile de France Veterinary PracticescoreChannel Partner/ Reseller/ DistributorMore than 1,000 veterinary clinics and individual veterinarians in Ile de France recommend VetoAdom for after-hours emergencies. VetoAdom sends systematic intervention reports to these practices for patient follow-up continuity.
• Émergence NetworkcoreStrategic or Co-development PartnerVetoAdom is a member of the Émergence network (Order registration number 506698). The network provides regulatory supervision, call center services, and operational infrastructure. Émergence handles telephone regulation for the service. Other network members include VetoAdom locations in Alpin, Gironde, Léman (Geneva-Lausanne), Nord-Lille, and Rennes.
• Ile de France Veterinary Hospitalization FacilitiesminorStrategic or Co-development PartnerPartnerships with various veterinary care facilities in Ile de France enable 24/7, 7j/7 reception of animals requiring hospitalization when home treatment is insufficient.
• Seleste (Pet Cremation Services)minorOthersSeleste (6 Rue Jean Moulin, 78280 Guyancourt) provides collective or individual cremation services for deceased pets through VetoAdom's end-of-life service.
• FLOA (Payment Installment Services)minorOthersFLOA provides 3x installment payment capability by credit card, subject to their validation with a 3.5% administrative fee charged to customers.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Vetalia: French mobile veterinary service offering home visits, which competes with VetoAdom in the same home-based veterinary care category in France.
• SOS Vétérinaires: French after-hours and emergency veterinary services with on-call clinics — directly comparable to VetoAdom's emergency response offering, though typically clinic-based rather than home-visit-based.
• VetoAdom (Other Émergence Network Regions): Sister brands (VetoAdom Alpin, Gironde, Léman, Nord, Rennes) operate under the same Émergence network and use the same home emergency veterinary model in other French regions, making them the closest direct peers.

Others

• Fondation Assistance aux Animaux: Animal welfare foundation that recommends VetoAdom. While not a direct competitor, it is a key referral and ecosystem partner that channels pet owners toward VetoAdom and any substitute emergency services.
• Société Protectrice des Animaux (SPA): France's largest animal welfare organization and a stated partner of VetoAdom. It is not a competitor but acts as a top-of-funnel trust signal and referral source for VetoAdom's emergency services.

Broad incumbents

• VCA Animal Hospitals: One of the largest veterinary care networks with general practice, specialty, and emergency services. Comparable as a broad incumbent in veterinary clinical services, though US-focused and clinic-based versus VetoAdom's home model.
• Banfield Pet Hospital: General veterinary care chain with hundreds of locations inside PetSmart stores. Comparable as a scaled veterinary clinical services provider, though operates in a fixed-location model in the US rather than home visits in France.
• BluePearl Veterinary Partners: Large US-based network of emergency and specialty veterinary hospitals; comparable because it operates emergency veterinary services at scale, though in fixed hospitals rather than home visits and in a different geography.

Emerging players

• Vetster: Online marketplace for veterinary telemedicine and virtual care. Comparable because VetoAdom's 24/7 triage call center overlaps with telemedicine triage, and Vetster represents a potential future substitute for the lower end of VetoAdom's call funnel.

Regional players

• ADVETIA / Cliniques Vétérinaires de Garde: Network of regional veterinary emergency clinics across France that function as a substitute to VetoAdom's home visits, particularly for pet owners willing to transport their animals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/vetoadom

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VetoAdom - urgences vétérinaires à domicile - by Émergence