Bayshore Shopping Centre

What Bayshore Shopping Centre does

Bayshore Shopping Centre is a three-level, enclosed regional shopping centre located at 100 Bayshore Drive in Ottawa, Canada, operated as a multi-tenant retail destination serving West Ottawa and the surrounding catchment. The property houses over 170 retailers across approximately 340,000+ square feet of gross leasable area, supported by 4,000 complimentary parking spaces and a third-level food hall, and attracts nearly 8 million visitors per year. A $200 million, 340,000 sq ft expansion completed in 2016 added roughly 30 new stores and consolidated the centre's position as one of Ottawa's primary enclosed malls.

The business model is that of a traditional enclosed-mall landlord: revenue is generated primarily through base rent and percentage rent from a curated tenant mix, supplemented by ancillary income streams including a gift card program with denominations from $5 to $500. Property management is handled by Cushman & Wakefield Asset Services and leasing is conducted by Urban Reform Realty Inc., indicating an outsourced operating model typical of institutional real estate ownership. Customer-facing operations are bilingual (English/French), consistent with Ottawa's linguistic profile.

Strategic positioning has shifted from pure expansion (the 2016 build-out) toward experience and sustainability differentiation: a smoke-free policy was implemented in 2017, an LRT station connection via Ottawa's Confederation Line extension came online in 2025, a sustainability partnership with Alvéole (beehive installation) launched in 2025, and a Stylist Appointments Program was introduced in 2026. The centre is privately held and does not disclose revenue, rent roll, or occupancy data.

Name

Bayshore Shopping Centre

Legal name

Bayshore Shopping Centre

Website

https://bayshoreshoppingcentre.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

1–10 employees

Short description

Bayshore Shopping Centre is a three-level, enclosed regional shopping centre in Ottawa, Canada, housing 170+ retailers across roughly 340,000+ sq ft and drawing nearly 8 million visitors annually; it is privately operated with outsourced management and leasing and monetizes primarily through tenant rent.

Ownership category

akta.pro rank

Product category

Shopping Centre Management

NAICS

All Other General Merchandise Retailers (455219), Warehouse Clubs, Supercenters, and Other General Merchandise Retailers (4552)

SIC

Retail-Department Stores (5311), Retail-Variety Stores (5331)

akta.pro primary industry

Regional Department Store–Anchored Multi-Category Retail (Store-in-Store) (CRAGAFAH)

Keywords

• Retail space leasing
• Shopping centre management
• Commercial real estate
• Gift card program
• Retail tenant management

Headquarters

HQ city

Ottawa

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Retail Space Leasing: Bayshore Shopping Centre generates primary revenue through leasing retail space to tenant retailers. The centre houses over 170 stylish retailers across three levels, including anchor tenants such as Walmart, Uniqlo, H&M, Zara, Sport Chek, Mark's, Old Navy, Winners, and HomeSense, as well as fashion retailers including Sephora, Apple, Brown's Shoes, Steve Madden, Torrid, Victoria's Secret, Lululemon Athletica, Aritzia, MAC, Birks, and Starbucks.
2. Gift Card Program: The mall operates a proprietary gift card program where customers purchase gift cards in denominations of $5-$500. Gift cards can be used at participating merchants throughout the centre. The program generates transaction processing revenue and float income on unredeemed balances.
3. Food Hall and Dining: Revenue is generated from dining tenants in the Food Hall and throughout the centre, including quick-service restaurants, fast-casual dining, and specialty food retailers such as A&W, BarBurrito, Booster Juice, Starbucks, Tim Hortons, Thai Express, and New York Fries.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Bayshore Shopping Centre operates as a super-regional, three-level enclosed shopping mall in Ottawa, leasing retail space to over 170 tenant retailers across fashion, beauty, electronics, home goods, dining, and services. The centre also operates a proprietary multi-retailer gift card program, manages specialty leasing/pop-up activations, and delivers guest services, security, and parking to support the in-mall experience.

Product overview

Bayshore Shopping Centre is a super-regional shopping centre in Ottawa's West end offering over 170 stylish retailers across three levels. The centre operates as a platform connecting shoppers with diverse retail, dining, and service experiences. Core offerings include the retail store directory, the Food Hall featuring multiple dining options, gift cards with multi-retailer redemption, guest services, security, and parking. Additional services include promotions and deals, events, sustainability programs, accessibility services, and specialty leasing opportunities for brands wanting pop-up or temporary retail presence.

Differentiator

Problem solved

Functional benefit

Products and services

• Bayshore Gift Cards
• Permanent and Long-Term Retail Leasing
• Specialty and Short-Term Leasing (Pop-Ups & Activations)

Quantifiable outcome

• Nearly 8 million customers visit Bayshore Shopping Centre per year
• +3 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

Five partnerships are on record, tiered minor and core.

• AlveoleminorStrategic or Co-development PartnerAlveole partnered with Bayshore Shopping Centre to install two beehives on the mall's rooftop as part of a green/sustainability initiative. The beehives are home to more than 15,000 honey bees and produce 30kg of honey each year. Alveole has partnered with hundreds of companies and schools to initiate beekeeping projects.
• Urban Reform Realty Inc.coreChannel Partner/ Reseller/ DistributorUrban Reform Realty Inc. handles permanent and long-term leasing for Bayshore Shopping Centre. Contact persons include Toran Eggert ([email protected], 1.833.350.0877 ext. 1) and Obaid Malik ([email protected], 1.833.350.0877 ext. 10).
• FlixBusminorChannel Partner/ Reseller/ DistributorFlixBus offers frequent intercity bus routes with a stop at Bayshore Shopping Centre. The FlixBus stop is located in the south parking lot, outside Winners/HomeSense, providing transit connectivity for visitors traveling to/from other cities.
• OC TranspocoreChannel Partner/ Reseller/ DistributorOC Transpo provides public transit access to Bayshore Shopping Centre via main bus routes 61, 85, and 97. The centre has its own main bus terminal. The city LRT system will extend to Bayshore station in 2025.
• Cushman & Wakefield Asset ServicescoreImplementation/ SI/ Consulting PartnerCushman & Wakefield Asset Services manages Bayshore Shopping Centre. They are responsible for centre management, including operations, marketing, tenant relations, and property management. The company also developed ACT initiatives (Always Consider Tomorrow) for environmental stewardship.

Scale indicators7 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• CF Sherway Gardens: Super-regional enclosed mall in Toronto's west end, owned by Cadillac Fairview. Comparable size, tenant categories, and fashion-anchored positioning to Bayshore.
• Square One Shopping Centre: Super-regional shopping centre in Mississauga, Ontario, owned by Oxford Properties. Closely comparable format with 170+ inline and anchor retailers, fashion leadership positioning, and similar mid-market to premium tenant mix.
• Tsawwassen Mills: Super-regional fashion outlet mall in Tsawwassen, BC, owned by Redbourne Properties. Comparable scale and outlet/mall hybrid format with broad inline retail mix, including fashion and dining tenants similar to Bayshore's.
• CF Rideau Centre: Major downtown Ottawa shopping centre owned and operated by Cadillac Fairview, also serving the National Capital Region with a similar department-store-anchored multi-category retail format. Direct competitor for shopper dollars within the same metro area as Bayshore.
• Metropolis at Metrotown: Largest shopping centre in British Columbia, located in Burnaby/Vancouver. Directly comparable as a super-regional mall with department-store anchors, fashion inlines, and food court; competing for high-foot-traffic Canadian shoppers.
• CrossIron Mills: Super-regional outlet and fashion mall in Calgary, Alberta, owned by Cadillac Fairview. Comparable format with mix of mainstream fashion, premium brands, and entertainment/dining anchors; serves a similar destination-shopping role.

Broad incumbents

• West Edmonton Mall: Largest shopping centre in North America, operated by Triple Five Group. Comparable as a super-regional enclosed mall with anchor tenants, fashion inline, and food/dining offerings, but at vastly greater scale and entertainment-anchored positioning.
• Yorkdale Shopping Centre: Top-performing super-regional mall in Toronto, owned by Oxford Properties and RioCan. Closely comparable premium fashion/electronics tenant mix (Apple, Sephora, luxury brands) and positioning as a regional fashion leader.

Regional players

• Place d'Orléans: Super-regional shopping centre in Ottawa's east end, comparable in format and tenant categories (fashion, dining, services). Competes for shoppers in the broader Ottawa-Gatineau catchment rather than Bayshore's immediate western trade area.
• Les Promenades de l'Outaouais: Major super-regional shopping centre in Gatineau, Quebec, across the river from Ottawa. Directly comparable format with anchor tenants and inline fashion mix; competes for the bilingual cross-river shopper base in the National Capital Region.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Instagraminstagram.com/bayshoreottawa
• Xx.com/BayshoreOttawa
• Facebookfacebook.com/BayshoreOttawa
• LinkedInlinkedin.com/company/bayshore-shopping-centre

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bayshore Shopping Centre