IT Valley

What IT Valley does

IT Valley is a privately held regional system integrator and outsourcing provider headquartered in Giza, Egypt, with branch offices in Dubai (UAE) and Riyadh (Saudi Arabia), and additional presence in the UK. Operating for approximately two decades, the company delivers multi-vendor IT infrastructure solutions — servers, storage, networking, virtualization, cybersecurity, cloud, and business continuity — alongside IT, HR, and customer experience outsourcing and managed services. Its customer base spans banking and financial services (CIB, QNB, NBK, SAIB, Alex Bank, Arab Bank, Cairo Bank), telecommunications (Vodafone Egypt, Orange Egypt, OPay), energy (Total, Transglobe), government (Ministry of Military Production, Egypt), healthcare, education, and logistics across Egypt, the UAE, Saudi Arabia, and the UK.

The company's product portfolio is organized as an integration and services business rather than a unified software platform. IT Valley resells, deploys, and manages a broad third-party stack across hardware (Dell PowerEdge at Titanium tier, HPE ProLiant and Aruba, Lenovo ThinkSystem and ThinkPad, Zebra mobile computers and RFID, NVIDIA A100/H100 GPU servers) and software (VMware vSphere/vSAN/NSX/VCF, SUSE Linux and Rancher, MongoDB Atlas including Vector Search, Citrix Workspace and DaaS, Cloudflare security stack, Fortinet FortiGate, F5 WAF, Nutanix AHV, Kaspersky EDR, Microsoft SQL/Windows Server/Active Directory). Layered on top are proprietary service lines covering infrastructure solutions, managed IT services, value-added professional services, and BPO/offshoring with Arabic and English support.

IT Valley makes money through five primary revenue streams: hardware resale, software licensing, professional services (implementation, migration, consulting), recurring managed IT services contracts, and BPO/outsourcing engagements. Pricing is quote-based and assessment-driven with no public pricing, and engagements are typically structured as multi-year contracts. The go-to-market is direct enterprise field sales supplemented by inside sales, supported by certified engineers and WhatsApp/phone/email channels, with quotes delivered within 24 hours. The company holds Dell Titanium partner status and certified partnerships with VMware, SUSE, MongoDB, Fortinet, HPE, Lenovo, Nutanix, Kaspersky, Cloudflare, Citrix, and Zebra, providing technical differentiation and priority vendor access.

Name

IT Valley

Legal name

IT Valley

Website

https://it-valley.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

51–100 employees

Short description

IT Valley is an Egyptian-headquartered regional system integrator and outsourcing provider delivering multi-vendor IT infrastructure, cybersecurity, managed services, and BPO to enterprise clients across Egypt, UAE, Saudi Arabia, and the UK.

Ownership category

akta.pro rank

Product category

Enterprise IT System Integration and Managed Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Systems Integration & Implementation Services (BPAEAAAB)

akta.pro secondary industries

Network, Infrastructure & Data Center Integration (BPAEAAAK), Hybrid Cloud Migration, Modernization & Integration (HDABAMAH), IT Incident, Problem & Change Management Platforms (HDAEALAI)

Keywords

• IT system integration
• Enterprise infrastructure solutions
• Managed IT services
• Cybersecurity outsourcing
• IT outsourcing and BPO

Headquarters

HQ city

Gîza

HQ country

Egypt

HQ region

Africa

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Hardware Sales: Sale of enterprise hardware including Dell PowerEdge servers, HPE ProLiant servers, Lenovo ThinkSystem servers, Lenovo ThinkPad laptops, Zebra barcode printers and scanners, and related infrastructure equipment
2. Software Licensing: Resale of software licenses including Microsoft SQL Server, Windows Server, VMware vSphere, SUSE Linux Enterprise Server, MongoDB Atlas, Fortinet firewalls, Kaspersky endpoint security, and cloud services
3. Professional Services: Implementation, deployment, migration, and consulting services for IT infrastructure, cybersecurity, virtualization, and cloud solutions
4. Managed IT Services: Recurring managed services contracts covering infrastructure monitoring, helpdesk support, security operations, and vendor management
5. BPO and Outsourcing Services: Business process outsourcing including customer support, call center operations, back-office management, HR outsourcing, and manpower supply for enterprises in Saudi Arabia and Egypt

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

IT Valley is a regional system integrator that designs, deploys, and manages enterprise IT infrastructure (servers, storage, networking, virtualization, cybersecurity, business continuity, and cloud) and provides IT, HR, and customer experience outsourcing services to enterprise clients across Egypt, UAE, KSA, and the UK. The company resells and integrates hardware and software from Dell, HPE, Lenovo, VMware, Fortinet, SUSE, MongoDB, Nutanix, Cloudflare, Kaspersky, Citrix, Zebra, and Microsoft, combined with certified engineering, deployment, and managed services.

Product overview

IT Valley is a regional systems integrator and outsourcing provider operating for two decades across Egypt, UAE, KSA, and the UK. Its product portfolio is organized as a multi-vendor integration and services business rather than a single unified software platform. The core offering consists of IT Infrastructure Solutions (covering network, cybersecurity, virtualization, business continuity, platforms, and DevSecOps), Outsourcing & Offshoring (IT helpdesk, managed services, BPO, HR outsourcing), and Managed IT Services. These services are delivered alongside an extensive portfolio of third-party hardware and software products which IT Valley resells, deploys, configures, and manages: Dell PowerEdge servers (Titanium partner), HPE ProLiant servers, HPE Aruba networking, HPE GreenLake, HPE Alletra storage, HPE Synergy (Dell Titanium status holder); Lenovo ThinkPad/ThinkBook laptops, Lenovo ThinkStation workstations, Lenovo ThinkSystem servers, Lenovo ThinkAgile HCI; SUSE Linux Enterprise Server, SUSE Rancher/Kubernetes, SUSE Linux Micro; MongoDB Atlas (Atlas Search, Vector Search); VMware vSphere/ESXi, VMware vSAN, VMware NSX, VMware Horizon VDI, VMware Cloud Foundation; Citrix Workspace, Citrix Virtual Apps and Desktops, Citrix DaaS; Cloudflare DDoS Protection, WAF, Bot Management, CDN, Secure Web Gateway, CASB; Fortinet FortiGate firewalls, F5 Advanced WAF; Nutanix Cloud Infrastructure, Nutanix AHV, Nutanix Backup/DR, Nutanix AWS NC2; Kaspersky Endpoint Security for Business, Kaspersky EDR, Kaspersky Small Office Security, Kaspersky Cloud Security, Kaspersky Threat Intelligence; Microsoft SQL Server, Windows Server, Active Directory; Zebra barcode printers/scanners, Zebra mobile computers, Zebra card printers, Zebra RFID; and NVIDIA GPU servers (A100/H100), GPU clusters, virtualized GPU environments, and HPC storage/networking for AI infrastructure. IT Valley's own branded service lines provide the integration, deployment, migration, and managed services layer that connects all these products into cohesive customer solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Infrastructure Solutions A suite of foundational IT services covering network design and implementation, cybersecurity and firewall deployment, server virtualization, business continuity and disaster recovery, platforms (servers and storage), and DevSecOps pipeline services. Offered to enterprise clients across Egypt, Saudi Arabia, UAE, and the UK.
• Outsourcing & Offshoring Services IT, HR, and Customer Experience (CX) outsourcing services including IT department outsourcing, IT helpdesk outsourcing, managed IT services, BPO services (NOC monitoring, data processing, customer support), and HR payroll/administration outsourcing. Available across Egypt and Saudi Arabia.
• Managed IT Services Proactive monitoring and management of the full IT environment including servers, networks, cloud workloads, and backup systems — with infrastructure monitoring, patch management, backup verification, vendor consolidation, and 24/7 support. Covers Egypt and Saudi Arabia.
• Value Added Services Additional professional services layered on top of core IT infrastructure offerings, spanning infrastructure planning, deployment, security hardening, and ongoing technical consultation. Available across Egypt and Saudi Arabia.
• Dell Enterprise Hardware (PowerEdge Servers, PowerStore/PowerVault/PowerScale Storage, Latitude/Precision/OptiPlex Endpoints) Resale and integration of Dell PowerEdge rack and tower servers (R750, R450, R550 and tower configurations), Dell PowerStore all-flash storage, PowerVault backup/archiving, PowerScale for unstructured data, Latitude business laptops, Precision workstations, and OptiPlex desktops. Includes iDRAC configuration, OpenManage setup, baseline documentation, and bulk imaging for enterprise deployments.
• HPE Enterprise Solutions (ProLiant Servers, Alletra Storage, Aruba Networking, GreenLake, Synergy) Resale and integration of HPE ProLiant DL and ML servers (DL380 Gen11, Gen10 Plus, DL20, DL560), HPE Alletra cloud-native storage, HPE Aruba CX/2930F switches, Aruba Central, Aruba SD-WAN, ClearPass (Zero Trust NAC), HPE GreenLake as-a-service consumption, and HPE Synergy composable infrastructure — covering UAE and Egypt enterprise data centers.
• Lenovo Enterprise Hardware (ThinkPad, ThinkBook, ThinkStation, ThinkSystem, ThinkAgile HCI) Resale and integration of Lenovo ThinkPad X1 Carbon, ThinkPad T-series and E-series laptops, ThinkBook line for UAE professionals and SMEs, ThinkStation desktop and mobile workstations (AutoCAD, BIM, 3D rendering), Lenovo ThinkSystem SR630 two-socket servers, and Lenovo ThinkAgile HCI running VMware vSAN or Microsoft Azure Stack HCI.
• SUSE Linux and Kubernetes (SLES, SUSE Rancher, SUSE Linux Micro) Resale, deployment, and management of SUSE Linux Enterprise Server (including SAP HANA-certified configurations), SUSE Multi-Linux Manager for multi-distribution management, SUSE Rancher Kubernetes orchestration, and SUSE Linux Micro immutable edge Linux distribution for UAE enterprises (Dubai, Abu Dhabi).
• MongoDB Atlas Solutions (Atlas Core, Atlas Search, Atlas Vector Search) Resale and managed services for MongoDB Atlas fully managed cloud database on AWS, Azure, and Google Cloud including UAE regions for data residency, MongoDB Atlas Search for built-in fast relevance search, and MongoDB Atlas Vector Search for AI-powered semantic search, recommendation engines, and LLM features. Includes proper sizing, indexing, security configuration, and automated backups.
• VMware Virtualization Platform (vSphere/ESXi, vSAN, NSX, Horizon VDI, Cloud Foundation) Resale, deployment, and lifecycle management of VMware vSphere/ESXi compute virtualization, VMware vSAN software-defined storage (All-Flash, Hybrid, Stretched Cluster), VMware NSX network virtualization and micro-segmentation for DIFC/UAE IA compliance, VMware Horizon VDI for secure remote work, and VMware Cloud Foundation (VCF) unified cloud platform for UAE government and financial services.
• Citrix Workspace Solutions (Workspace, Virtual Apps and Desktops, DaaS) Resale, deployment, and management of Citrix Workspace unified secure gateway (single sign-on access to apps/files/collab tools), Citrix Virtual Apps and Desktops for application and desktop streaming including CAD and heavy financial databases, and Citrix DaaS (Desktop-as-a-Service) cloud-based virtual desktop delivery for UAE enterprises.
• Cloudflare Security and Performance Solutions (DDoS Protection, WAF, Bot Management, CDN, Secure Web Gateway, CASB, Zero Trust) Resale and integration of Cloudflare DDoS Protection (Layer 3/4/7), Cloudflare WAF (SQL injection, XSS, zero-day protection), Advanced Bot Management using ML behavior analysis, Cloudflare CDN for global content delivery, Secure Web Gateway (DNS filtering, malware protection), Cloudflare CASB (SaaS visibility/governance), and Zero Trust Access for Egypt and UAE enterprises.
• Kaspersky Endpoint and Cloud Security (Endpoint Security for Business, EDR, Small Office Security, Cloud Security, Threat Intelligence) Resale, deployment, and management of Kaspersky Endpoint Security for Business (Windows/Mac/Linux/iOS/Android with application control, web filtering, vulnerability scanning aligned to DIFC and CBUAE), Kaspersky EDR with continuous endpoint telemetry for forensic visibility, Kaspersky Small Office Security for up to 25 devices, Kaspersky Cloud Security for Azure UAE North, AWS Middle East, and Google Cloud VMs, and Kaspersky Threat Intelligence feeds covering Gulf-targeted campaigns.
• Web Application and Network Firewall Solutions (Fortinet FortiGate, F5 Advanced WAF) Resale, deployment, and managed services for Fortinet FortiGate next-generation firewalls (FortiGate 80F/101F/200F models with centralized management, security analytics, multi-site visibility) and F5 Advanced Web Application Firewall (advanced traffic inspection, policy customization, integration flexibility for high-security Saudi applications).
• Nutanix Hybrid Cloud Infrastructure (Cloud Infrastructure, AHV Virtualization, Backup & DR, AWS NC2) Resale and integration of Nutanix Cloud Infrastructure (hybrid cloud connecting on-prem and public cloud via Distributed Storage Fabric, AHV hypervisor, block/object/unified storage), Nutanix AHV virtualization (VMware alternative with reduced licensing costs), Nutanix Backup & Disaster Recovery (with Veeam integration), and Nutanix on AWS (NC2) bare-metal hybrid cloud deployment for Saudi enterprises.
• Microsoft Server Platform (SQL Server, Windows Server, Active Directory) Resale, deployment, migration, optimization, backup/DR, and managed services for Microsoft SQL Server (2022/2019/Express), Windows Server (2022/2019) including virtualization, security hardening, Active Directory integration, performance optimization, and hybrid cloud integration with Entra ID (Azure AD).
• Zebra Technologies Hardware (Barcode Printers, Barcode Scanners, Mobile Computers, Card Printers, RFID Solutions) Resale and integration of Zebra barcode printers (ZD421, ZT600 series), barcode scanners (DS2200, DS8100, LI3600), mobile computers (TC52, TC57, MC9300), card printers (ZC300, ZXP Series 3 for ID/access/loyalty cards), and RFID fixed readers and label printers (FX9600, ZT411R) with ERP/WMS integration, testing, and staff training across Dubai, Abu Dhabi, and all UAE emirates.
• GPU Infrastructure for AI (NVIDIA GPU Servers, GPU Clusters, Virtualized GPU Environments, HPC Storage and Networking) Deployment of NVIDIA A100 and H100 GPU servers into customer data centers, multi-GPU cluster designs with high-bandwidth interconnects and matched storage for large language models, image recognition, and financial simulation, virtualized GPU resource sharing on VMware or Proxmox, and NVMe storage/high-speed networking/GPU interconnects to eliminate I/O bottlenecks for AI/HPC workloads in Egypt.

Quantifiable outcome

• Quotes delivered within 24 hours
• +2 more outcomes

Named customers15 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

14 partnerships are on record, tiered core and supporting.

• Dell TechnologiescoreChannel Partner/ Reseller/ DistributorIT Valley holds Dell Titanium status - the highest tier in Dell's global partner program. This partnership covers the full Dell portfolio including PowerEdge servers, PowerStore storage, PowerVault backup, Dell Latitude laptops, Dell Precision workstations, and Dell OptiPlex desktops for Egyptian and regional enterprises.
• SUSEcoreTechnology or IntegrationCertified SUSE partner serving Dubai, Abu Dhabi, and all UAE emirates with engineers who deploy and manage SUSE Linux Enterprise Server, including SAP workloads. Provides SUSE Multi-Linux Manager and Rancher/Kubernetes management.
• MongoDBcoreChannel Partner/ Reseller/ DistributorCertified MongoDB partner serving Dubai, Abu Dhabi, and all UAE emirates. Engineers deploy, migrate, and manage MongoDB Atlas environments with proper configuration, indexing, security, and scaling policy.
• VMwarecoreChannel Partner/ Reseller/ DistributorCertified VMware partner with VCP and VCAP-certified engineers across vSphere, NSX, vSAN, and Cloud Management serving Dubai, Abu Dhabi, and all UAE emirates. Navigates Broadcom licensing changes for clients.
• LenovocoreChannel Partner/ Reseller/ DistributorCertified Lenovo partner serving Dubai, Abu Dhabi, and all UAE emirates. Covers ThinkPad laptops, ThinkBook, ThinkStation workstations, ThinkSystem servers, and ThinkAgile hyper-converged infrastructure.
• Hewlett Packard Enterprise (HPE)coreChannel Partner/ Reseller/ DistributorCertified HPE partner in UAE and Egypt serving Dubai, Abu Dhabi, and all UAE emirates. Covers ProLiant DL and ML servers, HPE Alletra storage, Aruba networking, HPE Synergy, and GreenLake cloud services.
• Kaspersky LabcoreChannel Partner/ Reseller/ DistributorCertified Kaspersky partner serving Dubai, Abu Dhabi, and all UAE emirates. Deploys Kaspersky Endpoint Security for Business, EDR, Small Office Security, Cloud Security, and Threat Intelligence.
• CloudflarecoreChannel Partner/ Reseller/ DistributorTrusted Cloudflare Partner in Egypt and UAE delivering enterprise-grade solutions including DDoS protection, Web Application Firewall, Advanced Bot Management, CDN, Zero Trust Access, Secure Web Gateway, and CASB.
• CitrixcoreChannel Partner/ Reseller/ DistributorCitrix solutions partner in Dubai delivering secure hybrid workspaces including Citrix Workspace, Virtual Apps and Desktops, DaaS, and VDI for UAE enterprises.
• FortinetcoreChannel Partner/ Reseller/ DistributorStrategic Fortinet partner providing next-generation firewalls, cybersecurity solutions, FortiGate cloud security, and security consulting across Saudi Arabia and the UAE.
• NutanixcoreChannel Partner/ Reseller/ DistributorTrusted Nutanix partner in Saudi Arabia helping enterprises modernize IT environments with hybrid cloud infrastructure, AHV virtualization, storage solutions, backup, and disaster recovery.
• Zebra TechnologiescoreChannel Partner/ Reseller/ DistributorAuthorized Zebra Technologies partner and reseller in UAE serving Dubai, Abu Dhabi, and all emirates. Covers barcode printers (ZD421, ZT600), scanners (DS2200, DS8100, LI3600), mobile computers (TC52, TC57, MC9300), card printers (ZC300, ZXP Series), and RFID solutions (FX9600, ZT411R).
• MicrosoftcoreChannel Partner/ Reseller/ DistributorMicrosoft Partner in Egypt and UAE providing SQL Server, Windows Server, Active Directory, Microsoft 365, Azure, Exchange Online, Teams, SharePoint, and Entra ID solutions.
• CiscosupportingTechnology or IntegrationMulti-vendor expertise includes Cisco for enterprise networking, routing, switching, and secure connectivity solutions.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• StarLink: Middle East-focused value-added distributor and systems integrator. Comparable to IT Valley in multi-vendor enterprise software/hardware distribution and integration services across cybersecurity, infrastructure, and cloud, with regional offices in UAE and KSA.
• Emitac: UAE-based regional systems integrator and IT services provider with a long Gulf track record. Comparable to IT Valley in Dell/HPE/VMware-led infrastructure integration, managed services, and enterprise customer base across banking and government in the GCC.
• Gulf Business Machines (GBM): UAE-headquartered regional systems integrator and outsourcing provider operating across the Gulf. Closely comparable to IT Valley in business model (multi-vendor SI with managed services), target customers (banks, telcos, government), and vendor partnerships (Dell, HPE, IBM, Cisco). Direct competitor for enterprise infrastructure deals in UAE and KSA.
• MDS (Mideast Data Systems): Pan-Middle East systems integrator headquartered in UAE with extensive Dell, HPE, Cisco partnerships. Direct competitor to IT Valley for enterprise infrastructure, managed services, and outsourcing engagements across the Gulf and Egypt.

Broad incumbents

• Ingram Micro: Global IT distribution and solutions giant with significant Middle East presence. Overlaps with IT Valley in hardware/software distribution and increasingly in integration services - a much larger incumbent setting competitive pricing and partner dynamics.
• CDW Corporation: Large US-headquartered multi-brand solutions provider for enterprise IT. Represents the global SI archetype IT Valley competes with for multinational enterprise accounts operating in the Middle East.
• Westcon-Comstor: Global value-added distributor specializing in networking, security, and collaboration vendors. Competes with IT Valley at the distribution/integration layer across Cisco, Fortinet, and other networking/security vendors in the Middle East.
• Insight Enterprises: Global solutions integrator with strong Middle East enterprise footprint. Comparable business model spanning hardware/software resale, integration services, and managed services for large enterprise clients.

Regional players

• ASG (Advanced Software Group): Middle East-focused value-added software distributor and systems integrator. Comparable to IT Valley in enterprise software integration, licensing, and services across the GCC.
• SCC (Specialist Computer Centres): UK-headquartered enterprise IT solutions provider that overlaps with IT Valley's UK operation and serves European-headquartered multinationals with Middle East presence. Comparable multi-vendor integration and managed services offering.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/itvalley2
• LinkedInlinkedin.com/company/it-valley-marketing

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IT Valley