AEGIS Response Team

What AEGIS Response Team does

AEGIS Response Team is a Louisiana-based non-profit founded in 2023 that operates an alternative response service for municipal police departments. The organization deploys retired law enforcement professionals to handle designated non-emergency calls on behalf of police agencies, including minor traffic crashes, wellness checks, alarm responses, traffic hazards, and found property reports. The stated value proposition is a roughly 25% reduction in an agency's annual crash-response budget, framed as a way to free uniformed officers for higher-acuity calls.

The service is delivered by field agents equipped with body cameras, dash cameras, and traffic management gear, who transmit real-time dispatch updates and generate incident data for reports submitted to authorities and insurance. The technology stack is operational rather than software-native: dispatch coordination, in-field video capture, and structured reporting, supplemented by a Citizen Notification System that adds resident-facing communication to the core response workflow. There is no indication of proprietary AI/ML models or a software platform sold independently of the service.

The business model is professional services revenue from municipal police department contracts, acquired through consultative enterprise sales. The company is headquartered in Metairie, Louisiana, operates with 1-10 employees, and is led by co-founders Chad Perez (CEO) and Robert Levitan. An advisory board drawing from former senior law enforcement ranks and a partnership with The Policing Lab (Dr. Sean Malinowski) support agency-side credibility and go-to-market access.

Name

AEGIS Response Team

Legal name

Aegis Response Team

Website

https://aegisresponseteam.com

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

1–10 employees

Short description

AEGIS Response Team is a Louisiana-based non-profit founded in 2023 that deploys retired law enforcement professionals to handle non-emergency calls, including minor traffic crashes, wellness checks, alarm responses, and found property reports, on behalf of municipal police departments.

Ownership category

akta.pro rank

Product category

Alternative Public Safety Response Services

NAICS

Security Guards and Patrol Services (561612), Investigation, Guard, and Armored Car Services (56161)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Mobile Patrol & Alarm Response Services (BPABAMAB)

akta.pro secondary industry

Emergency Response Team (ERT) Staffing & Incident Management Support (BPABANAD)

Keywords

• Alternative response services
• Non-emergency call response
• Crash response services
• Municipal police support
• Retired law enforcement staffing

Headquarters

HQ city

Metairie

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Alternative Response Services: AEGIS Response Team provides alternative response services to police departments, deploying retired law enforcement professionals to handle low-priority and non-emergency calls such as minor traffic accidents, freeing up patrol hours and reducing department costs.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

AEGIS Response Team deploys retired law enforcement professionals to handle non-emergency and low-priority calls on behalf of municipal police departments, including minor traffic crashes, found property, traffic hazards, wellness checks, and alarm responses. Agents are equipped with body cameras, dash cameras, police radios, and specialized traffic management gear, and provide real-time ETA updates to citizens and comprehensive reports to local authorities and insurance companies.

Product overview

AEGIS Response Team offers a single unified service product called Alternative Response Services, which includes specialized Crash Response Services as its primary offering and a Citizen Notification System as a supplementary module. Together, these enable police departments to redirect uniformed officers from low-priority calls to higher-priority work by deploying Aegis agents (retired law enforcement professionals) equipped with body cameras, dash cameras, and specialized traffic management gear to handle non-emergency incidents.

Differentiator

Problem solved

Functional benefit

Products and services

• Alternative Response Services AEGIS Response Team's primary service offering that deploys non-sworn retired law enforcement personnel to handle low-priority and non-emergency calls for service, including minor traffic crashes, found property, traffic hazard/control, wellness checks, and business/residential alarms on behalf of municipal police departments.
• Crash Response Services Specialized response service for non-injury traffic accidents in which AEGIS agents (retired police officers) are dispatched to scenes, equipped with body/dash cameras and traffic management gear to gather data and submit reports to local authorities and insurance companies.

Quantifiable outcome

• Saves 25% of annual crash response budget for police departments
• +4 more outcomes

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• The Policing LabadvisoryStrategic or Co-development PartnerCo-founded by Dr. Sean Malinowski, AEGIS Law Enforcement Advisor and former LAPD Chief of Detectives. The Policing Lab provides technical assistance and training for police departments including Miami PD and Miami-Dade PD. Dr. Malinowski serves as Managing Partner of The Policing Lab.

Scale indicators6 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Axon Enterprise: Public safety technology provider (body cameras, TASER, software) widely procured by US police departments; comparable as a vendor into the same municipal procurement budget and complementary to AEGIS's body/dash-cam-equipped agents.
• Allied Universal: One of the largest North American security services companies providing contract guards, mobile patrol, and alarm response; overlapping service delivery model and target of municipal/government contracts.
• Securitas AB: Global manned guarding and mobile patrol services provider with broad public-sector contracts; comparable as the incumbent large-scale provider of contracted patrol/security personnel that AEGIS would compete against or be acquired by for scale.
• Orion (by Motorola Solutions): Motorola Solutions' public-safety software suite for dispatch, records, and field operations used by police departments nationwide; overlaps in the dispatch/communication and traffic-incident management workflow that AEGIS supports.
• G4S / Allied Universal (UK heritage): Legacy global manned guarding, patrol, and government-services provider; relevant as an incumbent scale player in contracted public-sector security services.

Direct peers

• Priority Dispatch Corp. Provides protocol-based dispatch and response solutions for non-emergency and emergency 911 calls, including training and QA tools for public safety; directly comparable as a services-and-protocol company operating alongside police dispatch workflows.

Emerging players

• SoundThinking (formerly ShotSpotter): Public-safety technology company providing gunshot detection, patrol, and case management software to law enforcement; comparable as an alternative-response / public-safety analytics vendor addressing similar department pain points.
• Mark43: Cloud public-safety software platform for police and fire agencies; comparable as an emerging technology-driven company selling into the same police-department budget and modernization agenda that AEGIS targets.

Others

• The Policing Lab: Advisory and technical-assistance firm working with police departments (Miami PD, Miami-Dade PD) co-led by AEGIS advisor Dr. Sean Malinowski; comparable as an adjacent ecosystem player helping departments modernize, and a likely channel/credibility partner for AEGIS.

Regional players

• Star Asset Security: US regional contract security guard and patrol services provider; comparable as a smaller-scale direct peer in the contracted patrol/response services space.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/aegis-response-team

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AEGIS Response Team