Delaware Office of Veteran Services

What Delaware Office of Veteran Services does

The Delaware Office of Veteran Services is a state government agency under the State of Delaware, established in 1987 to support the state's approximately 72,000 military veterans, their spouses, and children. Operating from its headquarters in Dover at the Robbins Building, the agency delivers services through statewide Veteran Service Officers and operates or coordinates multiple programs including the Delaware Veterans Home (skilled nursing care), two Delaware Veterans Memorial Cemetery locations (Bear in New Castle County and Millsboro in Sussex County), the Delaware Veterans Treatment Court (permanent since 2011), and the Veterans Trust Fund. The Delaware Commission of Veterans Affairs (DCVA), an advisory board to the Governor comprising 15 Governor-appointed members, provides policy oversight.

The agency operates through a coordinated partnership model. The Delaware Joining Forces (DJF) network integrates state agencies — including the Delaware National Guard and Delaware Health & Social Services — with federal partners (Veterans Administration, Veterans Benefits Administration), academic institutions (Wilmington University), the military installation at Dover Air Force Base, and a broad roster of community service providers. Service offerings include VA benefits claims assistance, federal resume workshops, employment placement events such as Hiring Our Heroes Career Summits, DD214 records requests, veterans fraud prevention resources, recurring "Tackle It Tuesday" claim clinics, and the annual Military & Veterans Mental Health Summit (16th edition scheduled for September 2026).

The agency is funded through state government appropriations and provides all services free of charge to eligible veterans and their families. As a government entity it is not privately owned, venture-backed, or profit-seeking. Joshua Matticks serves as Executive Director; cemetery operations are led by Jacqueline Hayman-Carter (New Castle County) and Greg Bee (Sussex County). Geographic scope is restricted to Delaware, with services delivered across all three counties through a combination of in-person service officers, cemetery facilities, county-level treatment courts, and digital outreach via website, social media, and email newsletter.

Name

Delaware Office of Veteran Services

Legal name

State of Delaware - Office of Veterans Services

Website

https://vets.delaware.gov

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

11–50 employees

Short description

The Delaware Office of Veteran Services is a state government agency established in 1987 that assists Delaware's 72,000 military veterans, their spouses, and children with benefits claims, employment, healthcare access, cemetery services, and judicial diversion programs through a statewide network of service officers and partner organizations.

Ownership category

akta.pro rank

Product category

Veteran Government Services

NAICS

Administration of Veterans' Affairs (92314)

SIC

Services-Health Services (8000)

akta.pro primary industry

Veterans Affairs & Military Family Services (BPAIAHAL)

akta.pro secondary industries

Veterans & Military Family Benefits Administration (BPAIAKAI), Long-Term Care Rehabilitation Centers (HLAFAFAD), Correctional Health, Mental Health & Substance Abuse Services (In-Custody) (BPAKANAG)

Keywords

• Veteran benefits assistance
• Veteran cemetery services
• Veteran employment support
• Veterans treatment court
• Veteran family services

Headquarters

HQ city

Dover

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales, Technology or R&D

Revenue model

1. State Government Services: Government-funded agency providing free services to veterans. No revenue is generated as this is a state government department offering services at no cost to veterans and their families.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

The Delaware Office of Veteran Services is a state government agency that helps Delaware's approximately 72,000 military veterans and their families access benefits earned through military service. It delivers free statewide benefits assistance through Veteran Service Officers, operates two veterans memorial cemeteries, runs the Delaware Veterans Treatment Court judicial diversion program, and coordinates the Delaware Joining Forces (DJF) network of partner agencies addressing employment, healthcare, housing, behavioral health, and education needs. All services are provided at no cost and funded through state appropriations.

Product overview

Delaware Office of Veteran Services is a state government agency providing comprehensive support services to Delaware's 72,000 veterans, their families, and military community members. The organization operates through multiple interconnected programs: the Delaware Commission of Veterans Affairs (DCVA) serves as the advisory board established in 1987, while the Delaware Joining Forces (DJF) network coordinates a collaborative effort with state agencies and external providers to address financial assistance, employment, housing, health, and education needs. Direct service delivery includes Veteran Service Officers providing statewide benefits assistance, the Delaware Veterans Treatment Court offering specialized judicial support, and the Delaware Veterans Home providing skilled nursing care. Additional offerings encompass cemetery services through Delaware Veterans Memorial Cemetery, financial support via the Veterans Trust Fund, and recurring employment workshops including Federal Resume Workshops and Tackle It Tuesday events. The organization serves as the central hub connecting military community members to federal VA benefits, state resources, and community partner services across all three Delaware counties.

Differentiator

Problem solved

Functional benefit

Brands

• Delaware Joining Forces (DJF): A network of state agencies and external service providers that proactively work together to provide solutions for military members, veterans and families, addressing financial and legal assistance, job training, employment, homelessness, housing, education, and behavioral health.

Products and services

• Delaware Joining Forces (DJF) A statewide military and community partnership network providing solutions improving quality of life for service members, veterans, and families by addressing financial and legal assistance, job training, homelessness, behavioral health, and education.
• Delaware Commission of Veterans Affairs (DCVA) An advisory board to the Governor consisting of 15 Governor-appointed members who advocate for Delaware's 72,000 military veterans and address issues impacting veterans, their spouses, and children.
• Delaware Veterans Memorial Cemetery State-run veterans cemetery providing burial services for eligible veterans and their families, with locations in New Castle County (Bear) and Sussex County (Millsboro).
• Delaware Veterans Home A skilled nursing care facility serving eligible veterans, with provisions for spouses under certain conditions, providing long-term care services for Delaware veterans.
• Delaware Veterans Treatment Court A problem-solving court that diverts justice-involved veterans away from continued involvement in the criminal justice system, offering voluntary treatment programs for substance abuse, PTSD, and other conditions.
• Veteran Service Officers (VSO) Trained advocates providing statewide assistance to veterans and their families with benefits claims, enrollment, VA services, and accessing veteran resources across all three Delaware counties.
• Veterans Trust Fund State fund providing financial assistance to Delaware veterans in need, supporting various veteran support programs and emergency assistance.

Quantifiable outcome

• Over 75 veterans currently participating in Veterans Treatment Court program
• +1 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core.

• Delaware National GuardcoreStrategic or Co-development PartnerCollaborative partner in the Delaware Joining Forces (DJF) network, providing military and family readiness services to service members, veterans, and their families.
• Delaware Health & Social ServicescoreStrategic or Co-development PartnerCollaborative partner in the Delaware Joining Forces (DJF) network, providing health and social services to military members, veterans, and families.
• Veterans Administration (VA)coreStrategic or Co-development PartnerFederal partner providing VA benefits, healthcare, and support services. VA representatives participate in events like Tackle It Tuesday to assist veterans with claims and enrollment.
• Veterans Benefits Administration (VBA)coreStrategic or Co-development PartnerFederal partner hosting Claims Clinics and Resource Fairs in collaboration with DCVA and Veterans Health Administration.
• Wilmington UniversitycoreGTM or Marketing PartnerPartner presenting Hiring Our Heroes Career Summits in collaboration with Dover Air Force Base, providing job resources, training, and connections for transitioning service members, veterans, and military families.
• Dover Air Force BasecoreStrategic or Co-development PartnerMilitary installation partnering with Wilmington University for Hiring Our Heroes Career Summits, supporting transitioning service members and veterans.

Scale indicators5 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• California Department of Veterans Affairs (CalVet): California state agency administering veteran benefits, CalVet homes, and memorial operations — comparable to Delaware OVS in its combined benefits, cemetery, and skilled nursing portfolio.
• Texas Veterans Commission: Texas state government agency that provides benefits navigation, employment assistance, and advocacy for Texas veterans — directly comparable to Delaware OVS as a state-level veterans services commission with a similar service mandate.
• Pennsylvania Department of Military and Veterans Affairs: Pennsylvania state agency operating veterans homes, cemeteries, and benefits services — comparable scope to Delaware OVS at larger scale within the same mid-Atlantic region.
• Virginia Department of Veterans Services: Virginia state agency providing benefits assistance, care centers, and veterans cemetery services — a direct state-government peer with a similarly integrated service model.
• Massachusetts Executive Office of Veterans Services: Massachusetts state agency administering veteran benefits and services — a direct state-government peer with overlapping benefits navigation and community-based service delivery.

Others

• Disabled American Veterans (DAV): National nonprofit providing benefits claims assistance and advocacy to veterans — a thematic peer in the veteran benefits navigation space that complements rather than competes with state agencies.
• Veterans of Foreign Wars (VFW): National veteran service organization offering claims assistance, legislative advocacy, and community programs — a thematically adjacent enabling organization that operates in the same veteran-services ecosystem.
• Wounded Warrior Project: National nonprofit providing mental health, career, and benefits support to post-9/11 veterans — an adjacent organization addressing overlapping needs (mental health, employment, benefits navigation) for a different veteran cohort.
• Hire Heroes USA: Nonprofit providing veteran employment services and federal resume assistance — a directly adjacent organization to Delaware OVS's Federal Resume Workshop and employment support programs.

Broad incumbents

• U.S. Department of Veterans Affairs (VA): Federal veterans services agency providing healthcare, benefits, cemetery, and employment programs nationally — the dominant broader incumbent with which Delaware OVS co-delivers and refers veterans via VA partnerships.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@DelawareOfficeofVeteransSrvs
• Facebookfacebook.com/DEOfficeofVeteranServices
• LinkedInlinkedin.com/company/delaware-office-of-veteran-services
• Instagraminstagram.com/devetservices

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Delaware Office of Veteran Services