UXB London
UXB London is a privately held UK boutique digital agency (founded 2011, 1-10 staff) delivering user experience design, web development, content, video, and digital strategy services to enterprise, public sector, arts, education, and healthcare clients on a bespoke project basis.
- Company typePrivate
- Founded2011
- HeadquartersLondon, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingServices
What UXB London does
UXB London (legal name: User Experience Business) is a privately held, UK-based boutique digital agency operating as a user experience, design, and strategy consultancy. Founded in 2011 and led by Managing Director Sean O'Halloran alongside co-founder Paul Nunneley, the firm delivers bespoke digital engagements spanning UX design, user research, information architecture, customer journey mapping, web application development, content management, responsive design, visual design, SEO, and in-house video production. The agency builds custom digital solutions for each client rather than a proprietary software platform, and is listed on the UK Government's Digital Outcomes and Specialists (DOS) Framework.
The client base spans arts and culture (Tate Britain, Quakers, The Audience Agency), education (Cranfield School of Management, Stoke Newington School, St Christopher School), property, housing and architecture (Willmott Dixon, Notting Hill Housing, SimpsonHaugh), health and wellbeing (Bupa, Smart Energy GB), government and infrastructure (Crossrail, Youth Justice Board, Trinity House), and commercial brands (PepsiCo). The Carbon Trust is a standout anchor relationship, with over 400 delivered projects across events, exhibitions, web video, graphic design, and annual reports, indicating embedded multi-year work rather than discrete one-offs. Award recognition includes D&AD Awards in 2015 for both the Tate Year 3 Project app and the Willmott Dixon website, plus the Southbank Sky Arts Award and a Digital Impact Award for Tate work.
UXB monetises on a per-project, bespoke quotation basis with no published rate card or public pricing, billing against multi-year engagements and individual project scopes. The firm employs 1-10 people across a primary office in Mayfield, East Sussex and a London presence anchored by a Shoreditch address and a London phone number. Go-to-market is consultative and direct, driven by an inbound content marketing strategy (blog, Campaign Monitor email newsletter, LinkedIn, Twitter), an extensive portfolio on the company's own website, and structured public-sector procurement via the DOS Framework. The firm is independently owned with no disclosed institutional investment.
UXB London firmographics
Firmographics- Name
- UXB London
- Legal name
- User Experience Business
- Website
- https://uxblondon.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- UXB London is a privately held UK boutique digital agency (founded 2011, 1-10 staff) delivering user experience design, web development, content, video, and digital strategy services to enterprise, public sector, arts, education, and healthcare clients on a bespoke project basis.
- Ownership category
- akta.pro rank
UXB London industry classification
Industry- Product category
- UX and Digital Design Consultancy
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Management Consulting Services (54161)
- SIC
- Services-Computer Programming Services (7371), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Customer Experience (CX) & Digital Experience (BPAHAEAC)
- akta.pro secondary industries
- Digital Creative & Experience Design Agencies (Web/App/UX) (MPAAAAAD), UI/UX Engineering & Front-End Modernization (BPAEAFAH)
Keywords
Where UXB London is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
UXB London business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel
Revenue model
- Digital Agency Consultancy Services: UXB London generates revenue through bespoke digital consultancy engagements, including user experience design, digital strategy, research, web design, and development services. Projects are typically scoped and quoted on a per-engagement basis for enterprise and public sector clients. The agency also produces video content, brand identity work, and digital marketing campaigns as part of its service offerings.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Bespoke project-based pricing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels7 records
UXB London product offering
Product offeringCore offering
UXB London is a digital consultancy that provides user experience design, digital strategy, research, web design, and development services to enterprise and public sector clients. The agency delivers bespoke digital solutions across the full project lifecycle — from strategy, user research, and customer journey mapping through to visual and responsive design, web application development, content management, and video production — typically on multi-year project engagements. Clients include Tate Britain, Crossrail, Bupa, Carbon Trust, Willmott Dixon, Cranfield School of Management, and other UK enterprise and public sector organisations.
Product overview
UXB London is a digital agency offering a comprehensive suite of design, strategy, and technology services. The core offering consists of multiple specialized service areas including web development (web applications, web development, content management), design services (visual design, responsive design, user experience design, information architecture), research and strategy (user research, user testing, customer journey mapping, strategy and innovation, persona development), content services (content design, content management, HTML email newsletters), and emerging technology services (digital service design, emerging platforms, mobile technology, SEO). Additionally, they provide video production services for web and social video content. This is a service-based agency model rather than a product/platform, with no unified software product but rather distinct professional service offerings delivered to clients across various sectors including arts and culture, education, property, housing, architecture, and health and wellbeing.
Differentiator
Problem solved
Functional benefit
Products and services
- User Experience Design End-to-end user experience design services for enterprise and public sector clients, covering user research, persona development, information architecture, user testing, and customer journey mapping. The service is designed to help organisations create intuitive, user-centred digital experiences that improve customer satisfaction and commercial outcomes.
- Web Development and Web Application Development End-to-end web development services including front-end and back-end development for websites and bespoke web applications, with custom Google Analytics event tracking embedded in every site built. Tailored to client requirements across arts, education, government, property, and healthcare sectors.
- Digital Strategy and Innovation Strategic consulting to help organisations discover new opportunities in digital, make informed strategic decisions, and plan digital transformations. Includes market research and innovation advisory delivered to senior client stakeholders.
- Visual and Responsive Design Visual design services creating aesthetically pleasing and functional design solutions for digital interfaces, including responsive, mobile-first web design that renders optimally across desktop, tablet, and mobile devices. Includes brand identity work (e.g., Quakers marque design, Friends House wayfinding signage).
- Content Management and Content Design Content management systems implementation, content strategy, content editing solutions, and user-centred content design that is clear, accessible, and strategically placed. Includes HTML email newsletter design and development, with newsletters delivered via Campaign Monitor.
- Customer Journey Mapping and UX Audit Mapping and analysing customer touchpoints across digital channels to optimise the customer experience, combined with UX audits using analytics data, customer feedback, and usability testing to identify and resolve issues in navigation, content, and design.
- User Research and User Testing Research services to understand user behaviours, needs, and motivations through observation and feedback analysis, combined with usability testing to evaluate website usability and inform iterative improvement.
- Web Video Production In-house video production services for the web, including planning, scripting, filming, and editing of social video, animation, and infographic-style video content. Delivered as part of integrated digital content strategies for clients such as PepsiCo, Bupa, Carbon Trust, and Cranfield School of Management.
- Website Rescue and Migration Service Bespoke rescue and migration service for organisations whose websites are failing or need migration to modern platforms, drawing on UXB's audit, design, and development capabilities.
- Digital Service Design and Emerging Platforms Holistic design of digital services considering the entire user experience and service delivery, with exploration of emerging digital platforms and new technology channels for clients seeking to extend their digital footprint.
Quantifiable outcome
- The Steve McQueen Year 3 Project app for Tate Britain won the Southbank Sky Arts Award and a Digital Impact Award
- +3 more outcomes
Companies that use UXB London
Customer profileNamed customers24 records
Segments6 records
Ideal customer profiles6 records
UXB London technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
UXB London partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Ketan Raval (Independent Filmmaker)minorUXB collaborated with independent filmmaker Ketan Raval of Amoveo to create the Carbon Trust Green Growth video and the Youth Justice Board Y2A portal film. Raval's filmmaking expertise supplemented UXB's digital content production capabilities on these projects.
Scale indicators4 records
Recent moves5 records
Expansion highlights4 records
UXB London competitors and assessment
Company assessmentDirect peers
- Foolproof: UK experience design agency offering research, strategy and design services; comparable boutique scale with overlapping enterprise and public-sector client base.
- Bunnyfoot: UK-based UX research and design consultancy; closely comparable in service scope (user research, experience design) and target customer profile.
- Nomensa: Bristol-based UX and accessibility agency providing user research, design and inclusive design services to UK enterprise and public sector; highly comparable in craft focus and client profile.
- Clearleft: Brighton-based UX and design consultancy offering research, strategy and experience design to enterprise and public-sector clients; directly comparable in service mix, UK focus and boutique scale.
- Made by Many: London digital product studio specialising in service design and experience design for enterprise and public sector; comparable in offering mix and UK-centric delivery model.
- Ustwo: London-headquartered digital product studio delivering UX, design and engineering for enterprise and government clients; overlaps directly on service lines and target verticals.
Broad incumbents
- AKQA: Global design and innovation agency with a London studio; competes for enterprise digital experience work but at significantly larger scale and broader capability set.
- MullenLowe Group UK: Large global advertising and digital agency group with a UK presence; overlaps on digital and brand work but operates at much greater scale and broader portfolio.
- Deloitte Digital UK: Consulting-led digital transformation arm of Deloitte UK; competes for large enterprise and public-sector digital mandates but offers a far broader portfolio than UXB.
Emerging players
- Coyne Parsons (formerly Coyne PR / digital): Smaller UK digital and experience agency serving UK enterprise clients; partial overlap with UXB's service model at a similar sub-scale footprint.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
UXB London social profiles
Digital presenceUXB London financial estimates
Financial estimateRevenue estimate
Valuation estimate
UXB London leadership team
Management profileNumber of profiles
Profiles1 record
UXB London funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
UXB London M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about UXB London
What does UXB London do?
UXB London is a digital consultancy that provides user experience design, digital strategy, research, web design, and development services to enterprise and public sector clients. The agency delivers bespoke digital solutions across the full project lifecycle — from strategy, user research, and customer journey mapping through to visual and responsive design, web application development, content management, and video production — typically on multi-year project engagements. Clients include Tate Britain, Crossrail, Bupa, Carbon Trust, Willmott Dixon, Cranfield School of Management, and other UK enterprise and public sector organisations.
Is UXB London a public or private company?
UXB London is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was UXB London founded?
UXB London was founded in 2011. It employs 1 to 10 people.
Where is UXB London based?
UXB London is headquartered in London, United Kingdom, in the Europe region.
How does UXB London make money?
One revenue line is on record: digital Agency Consultancy Services.
Who are UXB London's main competitors?
Direct peers on record are Foolproof, Bunnyfoot, Nomensa, Clearleft, Made by Many and Ustwo. Broad incumbents are AKQA, MullenLowe Group UK and Deloitte Digital UK. Coyne Parsons (formerly Coyne PR / digital) is listed as an emerging player.
Does UXB London have an API?
No public API is recorded for UXB London.
What industry is UXB London in?
UXB London's product category is UX and Digital Design Consultancy. Its primary akta.pro industry code is BPAHAEAC, Customer Experience (CX) & Digital Experience, with a secondary code of MPAAAAAD, Digital Creative & Experience Design Agencies (Web/App/UX). Its NAICS code is 54151 and its SIC code is 7371.