Randolph Electric Membership Corporation

What Randolph Electric Membership Corporation does

Randolph Electric Membership Corporation (REMC, branded Randolph EMC) is a member-owned electric distribution cooperative founded in 1938 and headquartered in Asheboro, North Carolina, with a secondary office in Robbins. It distributes electricity to approximately 33,000-34,000 member accounts across five counties (Randolph, Moore, Montgomery, Chatham, and Alamance) through 4,500 miles of distribution lines at a low density of roughly 7 members per mile of line. As a regulated distribution monopoly under cooperative law, REMC's service territory is exclusive and members cannot switch providers; the co-op returns margins to member-owners as capital credits (a cumulative $62.4 million since inception, including $1.25 million retired in 2026).

The cooperative's core product is electric distribution service, supported by a modern operational technology stack including Advanced Metering Infrastructure (AMI), a GIS-based Dispatch Center, a Self-Healing Grid that automatically isolates and restores outages, and a Mobile Substation for emergency response. Around this core, REMC offers an unusually broad member-services portfolio: digital account management (online portal and mobile app), flexible billing (FlexPay prepaid, Levelized, Budget, e-Bill), Time-Of-Use rates for managed EV charging, and the REVUP Electric Vehicle Program. Energy management offerings include Energy Usage Alerts, free home energy analyses by staff advisors (Brooke McNeill and Doug Loflin), and renewable programs (SunPath Community Solar, renewable interconnection, NC Green Power). Reliability features include the Outage Center with real-time maps, SPOTT text alerts, vegetation management, and a Medical Support status flag for members with power-dependent medical needs.

REMC operates a member-centric, community-embedded business model rather than a profit-maximizing one. Revenue is generated almost entirely from electricity distribution rates (monthly subscription-style billing, plus usage-based options), with zero-interest community loans funded through the USDA Rural Economic Development Loan and Grant (REDLG) program as a secondary activity. There are no external shareholders; the cooperative is governed by a member-elected Board of Directors (President Tammie Phillips, Secretary-Treasurer Lee Isley) and led since July 2024 by CEO Dennis Mabe, who succeeded Dale Lambert after a 39-year tenure. The co-op invests back into the community through Bright Ideas education grants ($350,000+ since 1994), Sharing Success community grants ($166,000 since 2015, in partnership with CoBank), Youth Tour to Washington D.C., Cooperative All-Stars Sports Camps, Student LIFT leadership programming, and the People Helping People 501(c)(3) nonprofit — all of which reinforce member loyalty and the brand moat.

Name

Randolph Electric Membership Corporation

Legal name

Randolph Electric Membership Corporation

Website

https://randolphemc.com

Company type

Private

Founded year

1938

Operating status

Operating

Headcount range

51–100 employees

Short description

Randolph Electric Membership Corporation is a member-owned electric distribution cooperative serving approximately 33,000 member accounts across five North Carolina counties via 4,500 miles of distribution lines, returning margins as capital credits.

Ownership category

akta.pro rank

Product category

Electric Distribution Utility Services

NAICS

Electric Power Distribution (221122), Electric Power Generation, Transmission and Distribution (2211)

SIC

Electric Services (4911)

akta.pro primary industry

Electric Cooperatives (Rural/Member-Owned Utilities) (EUADABAC)

Keywords

• Electric distribution services
• Member-owned cooperative
• Rural electrification
• Outage management
• Community energy programs

Headquarters

HQ city

Robbins

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Others

Revenue model

1. Electric Service Revenue: Revenue generated from providing electricity distribution services to member-owners. As a cooperative, any revenues remaining after expenses are allocated back to members as capital credits.
2. Capital Credits: Margins returned to members after being used for capital needs. The board approves capital credit retirements based on financial health, with amounts based on electricity purchased during the years being retired.
3. Economic Development Loans: Zero-interest loans through USDA's Rural Economic Development Loan and Grant (REDLG) program to support community infrastructure projects

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

Randolph Electric Membership Corporation (REMC) is a member-owned electric cooperative that distributes electricity to approximately 33,000-34,172 member-accounts across 4,500 miles of distribution lines in five North Carolina counties (Randolph, Moore, Montgomery, Chatham, and Alamance). The cooperative supplements its core electric distribution service with billing options (FlexPay prepaid, Levelized, Budget), renewable energy programs (SunPath Community Solar, NC Green Power, REVUP EV program), grid reliability infrastructure (Self-Healing Grid, AMI, outage reporting), and community grant/education programs.

Product overview

Randolph Electric Membership Corporation operates as a community-focused electric cooperative delivering affordable, reliable, and sustainable electricity to approximately 33,000 member-accounts across five counties in central North Carolina. The company's core product is electric distribution service, supplemented by a comprehensive suite of member services including online and mobile account management tools (Member Online Portal, Randolph EMC Mobile App), billing options (FlexPay Prepaid, Levelized Billing, Budget Billing, e-Bill, Time-Of-Use Rates), and energy management services (Energy Usage Alerts, Free Home Energy Analysis). The cooperative offers specialized programs including renewable energy options (SunPath Community Solar, Renewable Energy Interconnection, NC Green Power, REVUP Electric Vehicle Program), reliability infrastructure (Outage Center with real-time maps, SPOTT Alerts, Self-Healing Grid, Vegetation Management), and community investment initiatives (Bright Ideas Education Grants, Sharing Success Community Grants, Youth Tour, Cooperative All-Stars Sports Camp, Student LIFT, People Helping People). Members benefit from Capital Credits, where revenues exceeding expenses are returned to member-owners.

Differentiator

Problem solved

Functional benefit

Brands

• FlexPay: Prepaid billing option for members to pay for electricity in advance.
• Levelized Billing
• Budget Billing
• SunPath Community Solar
• REVUP Electric Vehicle Program
• People Helping People (PHP)
• Bright Ideas
• SPOTT Alerts
• Youth Tour
• Cooperative All-Stars Sports Camp

Products and services

• Electric Distribution Service
• Member Online Portal
• Randolph EMC Mobile App
• SPOTT Alerts (Outage Text Alerts)
• FlexPay Prepaid Billing
• Levelized Billing
• Budget Billing
• e-Bill
• Time-Of-Use (TOU) Rates
• SunPath Community Solar
• REVUP Electric Vehicle Program
• Renewable Energy Interconnection
• NC Green Power
• Capital Credits
• Security Lighting
• Free Home Energy Analysis
• Economic Development Revolving Loan Program

Quantifiable outcome

• $1.25 million returned to members in 2026 capital credit retirement
• +3 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Surry-Yadkin Electric Membership CorporationcoreStrategic or Co-development PartnerMutual aid partnership where REMC dispatched 7 crews (including contractors Pike Electric and Branching Out) to help restore power for over 12,000 Surry-Yadkin members after Hurricane Helene. Demonstrates the cooperative principle of cooperation among cooperatives.
• Pike ElectricminorStrategic or Co-development PartnerContractor partner that assists with line work and storm restoration alongside REMC crews
• Branching OutminorStrategic or Co-development PartnerContractor partner providing vegetation management and line work during storm restoration efforts
• Touchstone EnergycoreStrategic or Co-development PartnerNational cooperative brand partnership enabling sports camp scholarships for REMC members. REMC participates in Touchstone Energy Sports Camp Scholarships for NC State and UNC basketball camps.
• NC Green PowerminorStrategic or Co-development PartnerPartnership for renewable energy interconnection and NC GreenPower program participation, allowing members to support renewable energy
• Asheboro/Randolph Chamber of CommercecoreStrategic or Co-development PartnerPrimary sponsor of Student LIFT program (Student Leadership Information For Tomorrow), an educational outreach initiative offering 26 high school students annual opportunity to learn about careers in the local area
• North Carolina Electric CooperativescoreStrategic or Co-development PartnerStatewide organization coordinating Youth Tour program. REMC participates in selecting students for annual Washington D.C. trip learning about American history and the cooperative business model. Approximately 1,600 students selected nationally each year.

Scale indicators12 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Blue Ridge Energy: North Carolina electric cooperative serving approximately 78,000 members across northwest NC with similar member-owned distribution, AMI, broadband (BRICS), and capital credit programs. Directly comparable in business model, regulatory framework, and service offerings.
• Lumbee River Electric Membership Corporation: North Carolina electric cooperative serving rural southeastern NC counties with a similar member-owned distribution model, capital credit retirements, and Touchstone Energy affiliation. Directly comparable peer in operations and member programs.
• EnergyUnited: North Carolina electric cooperative serving members across multiple counties with member-owned distribution, broadband services, and community investment programs. Comparable in scale and business model to Randolph EMC.
• Piedmont Electric Membership Corporation: North Carolina electric cooperative serving members in Alamance, Caswell, Durham, Granville, Orange, and Person counties. Operates the same Touchstone Energy-affiliated, member-owned distribution model with comparable AMI, billing programs, and community grants.
• Four County Electric Membership Corporation: North Carolina electric cooperative serving Bladen, Columbus, Duplin, and Sampson counties. Operates the same member-owned cooperative distribution model with similar community programs, AMI deployment, and capital credit retirements.
• Surry-Yadkin Electric Membership Corporation: Neighboring North Carolina electric cooperative that has an active mutual-aid partnership with Randolph EMC (REMC dispatched 7 crews to help Surry-Yadkin restore power for 12,000+ members after Hurricane Helene). Operates a similar member-owned cooperative model serving rural NC counties, making it a directly comparable peer.

Broad incumbents

• Dominion Energy: Large investor-owned utility operating across multiple states with regulated electric distribution and generation. While not a direct competitor in Randolph EMC's NC territory, it provides a benchmark for scale, rate design, and capital structure for utility-sector peers.
• Duke Energy: Largest investor-owned utility in North Carolina, serving millions of customers across the Carolinas with generation, transmission, and distribution. Not directly comparable in business model (IOU vs. cooperative), but operates in overlapping service territory and competes for regulatory, customer, and policy attention.

Others

• Touchstone Energy Cooperatives: National network and brand alliance of electric cooperatives of which Randolph EMC is a member. Touchstone Energy provides shared branding, sports camp scholarships, and cooperative-to-cooperative programs that REMC leverages for member benefits and youth engagement.
• North Carolina Electric Cooperatives: Statewide trade association for North Carolina's electric cooperatives, including Randolph EMC. Coordinates programs such as Youth Tour, advocacy, and shared services across member co-ops. Not a competitor, but a key ecosystem partner.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/RandolphEMC
• YouTubevimeo.com/randolphemc
• Facebookfacebook.com/randolphemc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Randolph Electric Membership Corporation