Surry-Yadkin EMC

Name

Surry-Yadkin EMC

Legal name

Surry-Yadkin Electric Membership Corporation

Website

https://syemc.com

Company type

Private

Founded year

1940

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Dobson

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain, Others

Revenue model

1. Electricity Service Revenue: As a not-for-profit electric cooperative, SYEMC generates revenue through electricity service fees paid by member-owners. Over 90% of revenue falls on residential member-owners. Any margins are reinvested into the cooperative infrastructure or returned to members as capital credits.
2. Value-Added Products and Services: The cooperative offers additional products and services including security lights, energy efficiency programs, renewable/solar energy options, and HomeServe home repair programs

Go-to-market motion1 record

Distribution channels1 record

Marketing channels9 records

Core offering

Surry-Yadkin EMC is a not-for-profit, member-owned electric distribution cooperative that delivers electricity service to more than 28,000 member-owners across five North Carolina counties (Surry, Yadkin, Stokes, Wilkes, and Forsyth). Its offerings center on residential and commercial electricity distribution, supported by grid modernization, smart grid monitoring, energy efficiency and renewable programs, EV charging support, and member service programs such as SmartHub account management. The cooperative also operates community programs, youth scholarships, and an innovative electric transport refrigeration unit (eTRU) pilot with commercial members.

Product overview

Surry-Yadkin EMC is a member-owned not-for-profit electric cooperative (Touchstone Energy Cooperative) that provides electricity distribution to approximately 28,000 member-owner accounts across five counties in northern North Carolina. The cooperative operates as a single unified utility service with associated member programs including SmartHub account management portal, energy efficiency and solar programs, electric vehicle charging support, various youth development programs (Bright Ideas education grants, NC Youth Tour, Sports Camp Scholarships, Leadership Camp, and college scholarships), community assistance programs (Operation Round Up), member discount programs (Co-op Connections Card, ElecTel), and an Energized! podcast. The cooperative also undertakes grid modernization projects and innovative technology initiatives like the eTRU electric refrigeration project. Being a not-for-profit, members receive capital credits when margins are returned.

Differentiator

Problem solved

Functional benefit

Brands

• Touchstone Energy: Surry-Yadkin EMC is a member of Touchstone Energy Cooperative, a national network of electric cooperatives across 45 states.
• Operation Round Up
• Co-op Connections

Products and services

• Electric Utility Service Core electricity distribution service to residential and commercial member-owners across five North Carolina counties (Surry, Yadkin, Stokes, Wilkes, and Forsyth), serving approximately 28,000 member-owner accounts. Members apply for new construction, service transfers, and landlord-tenant agreements via the cooperative's website.
• SmartHub Online and mobile portal that lets members manage payments, check energy use, and communicate with SYEMC Member Services.
• Energy Efficiency and Financing Programs Programs helping members reduce energy consumption and access financing options for energy-related improvements.
• Renewable and Solar Energy Services Options and programs for members interested in solar energy and renewable energy integration, supporting distributed energy resource adoption.
• Electric Vehicle Charging EV charging infrastructure and programs supporting member adoption of electric vehicles across the cooperative's service area.
• Home Energy Audits Assessments to help members identify opportunities to reduce energy usage in their homes.
• Vegetation Management Program to manage vegetation near power lines to prevent outages and ensure reliability for member-owners.
• Storm Center and Outage Map Real-time outage tracking and storm preparedness resources for members to monitor service status and report issues.
• ElecTel Discount Program Discount program for telephone and telecommunication services available to SYEMC cooperative members.
• Co-op Connections Card Discount card program offering savings from businesses in the Yadkin Valley and across the United States for cooperative members.
• Electric Transport Refrigeration Unit (eTRU) Project Innovative electric-powered refrigeration unit project for cold-storage shipping, developed in partnership with Hollar & Greene Produce, enabling commercial members to reduce diesel use, carbon emissions, and fuel costs.

Quantifiable outcome

• Reduces weather-related outages by 35 percent through Foothills Resiliency Project grid modernization
• +4 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

13 partnerships are on record, tiered supporting and core.

• NRECA InternationalsupportingStrategic or Co-development Partner · 1 April 2026SYEMC participated in NRECA International's Brighter World Initiative through the deployment of line technicians to Guatemala to help energize a small village, bringing power to El Plan Nueva Amanecer in the Lachua region.
• North Carolina Department of Environmental Quality (DEQ) - State Energy OfficecoreStrategic or Co-development Partner · 15 May 2025DEQ's State Energy Office partnered with SYEMC on the $5.9 million Foothills Resiliency Project to modernize grid infrastructure in four northern North Carolina counties, replacing 80-year-old equipment from the 1940s. The project is funded by $4.5 million in DOE Resilience of the Electric Grid Formula Grants awarded to SYEMC, with $1.5 million in matching funds from the cooperative.
• Touchstone Energy CooperativecoreStrategic or Co-development PartnerSYEMC is a member of Touchstone Energy Cooperative, a national network of electric cooperatives across 45 states that provides resources and leverages partnerships to help member cooperatives better engage and serve their members.
• North Carolina's Electric CooperativescoreStrategic or Co-development PartnerState-level organization supporting 26 distribution electric cooperatives in North Carolina, including the North Carolina Association of Electric Cooperatives (trade association) and North Carolina Electric Membership Corporation (wholesale power supplier). SYEMC participates in youth programs, Bright Ideas grants, and Brighter Future initiative through this partnership.
• Safe Kids Surry County CoalitionsupportingGTM or Marketing PartnerLocal collaborative of agency and business representatives supporting efforts to provide a safe community for youth in Surry County, including child safety seats, bike helmets, smoke and carbon monoxide alarms, and public safety awareness campaigns.
• Operation Round UpsupportingGTM or Marketing PartnerSYEMC program providing financial assistance for special needs in the five-county service area. Funding comes from member-owners who opt to round up their bill each month to the closest dollar. A board of member-owners disperses funds to area nonprofits and community members facing hardship.
• Cooperative Council of the CarolinassupportingGTM or Marketing PartnerHosts the Cooperative Leadership Camp (CLC), a two-day camp for high school students to enhance leadership skills and explore the cooperative business model.
• Hollar & Greene ProducesupportingStrategic or Co-development PartnerPartnership on the eTRU (electric Transport Refrigeration Unit) pilot project, which uses electricity to power refrigeration units for cold-storage shipping instead of diesel, reducing carbon emissions and saving the company hundreds of dollars monthly on fuel.
• Town of ElkinsupportingGTM or Marketing PartnerSYEMC partnered with the Town of Elkin to provide a zero-interest loan through the USDA REDLG program to fund purchase of a multipurpose truck with hook-lift design for the public works department.
• Hometown Habitat for HumanitysupportingGTM or Marketing PartnerRecipient of $20,500 from SYEMC's 12th Charity Golf Tournament. Organization serves Yadkin and Wilkes counties.
• YVEDDI Meals on WheelssupportingGTM or Marketing PartnerRecipient of $20,500 from SYEMC's 12th Charity Golf Tournament. Organization serves Surry and Yadkin counties.
• Sheriff Atkinson's Give-A-Kid-A-Christmas FoundationsupportingGTM or Marketing PartnerSYEMC raised $15,750 for the foundation through a Bingo fundraiser, providing Christmas assistance to children and food boxes for families in Surry County.
• Mountain Valley Hospice and Palliative CaresupportingGTM or Marketing PartnerSYEMC raised $10,200 for Mountain Valley through a Bingo fundraiser. The organization provides hospice, palliative and family support services regardless of ability to pay.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Others

• NRECA International: International development arm of the National Rural Electric Cooperative Association with which SYEMC partners for overseas electrification (e.g., the 2026 Guatemala village project). Comparable as the industry association and ecosystem participant rather than a direct service competitor.
• North Carolina's Electric Cooperatives: State-level trade association and wholesale power supplier for the 26 NC distribution co-ops including SYEMC. Comparable as the cooperative's wholesale supplier and shared-services partner, not a direct competitor.

Direct peers

• EnergyUnited: Touchstone Energy electric cooperative serving ~120,000 members across a broad swath of North Carolina. Direct peer in scale, governance, and product mix (electric distribution, broadband via AccessDivision, member programs) — together with SYEMC and Blue Ridge Energy forms the core NC co-op peer set.
• Randolph Electric Membership Corporation: Member-owned electric cooperative in central North Carolina and a fellow NC Electric Cooperatives member. Comparable rural distribution profile, Touchstone Energy affiliation, and similar member-program structure.
• Wake Electric Membership Corporation: Member-owned electric cooperative serving parts of the Triangle region of North Carolina. Comparable NC distribution co-op offering the same combination of electric service, energy efficiency programs, and community programs to residential members.
• Blue Ridge Energy: Touchstone Energy member-owned electric cooperative serving ~78,000 members across northwest North Carolina. Directly comparable as a fellow NC distribution co-op operating under the same regulatory and member-owned framework, with overlapping service territory near SYEMC's Wilkes and Forsyth county footprint.
• Four County EMC: Electric membership corporation serving eastern North Carolina counties. Peer NC distribution co-op of broadly similar size, offering directly comparable member services, grid modernization programs, and Touchstone Energy branding.
• Piedmont Electric Membership Corporation: Member-owned electric cooperative serving rural north-central North Carolina. Direct Touchstone Energy co-op peer with comparable residential-heavy revenue mix and rural service territory characteristics.

Broad incumbents

• Duke Energy: Investor-owned utility serving much of North Carolina including adjacent Forsyth County territory. Comparable as the dominant electric utility in the same geography but structurally different as an IOU versus SYEMC's cooperative model.
• Touchstone Energy Cooperative: National network and brand under which SYEMC and ~750 other U.S. electric co-ops operate across 45 states. Comparable as the umbrella organization that provides shared branding, member programs, and cooperative purchasing power to SYEMC.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/syemc
• Xx.com/surryyadkinemc
• LinkedInlinkedin.com/company/surry-yadkin-emc

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Surry-Yadkin EMC