Hospice of Southern Maine

What Hospice of Southern Maine does

Hospice of Southern Maine (HSM) is a Medicare-certified, Maine-licensed 501(c)(3) nonprofit hospice organization (EIN 01-0540180) that provides end-of-life care to individuals with a terminal prognosis of six months or less, along with grief and bereavement support for their families. Founded in 2004 through the merger of Hope Garden of York County and Horizon House of Cumberland County — with Maine Medical Center, Southern Maine Medical Center, and Maine Center for Cancer Medicine as founding collaborators — HSM is the largest hospice provider in Maine, serving more than 50 communities across York and Cumberland counties in southern Maine.

The organization's service portfolio centers on two delivery channels: routine home hospice care delivered wherever the patient resides (private homes, assisted living facilities, and nursing facilities) and inpatient hospice care provided at Gosnell Memorial Hospice House, the only freestanding inpatient hospice facility in southern Maine, an 18-suite facility in Scarborough. Adjacent programs include the Caring Comfort Program (a free non-medical service for seriously ill individuals with prognosis of 12 months or less not yet eligible for hospice), community bereavement support offered at no cost beyond HSM's patient population, complementary volunteer services such as PawPrints (pet therapy), HeartStrings (music), and Reiki, community education through the Ask the Experts webinar series and the annual Thresholds Conference, and a CNA Tuition Reimbursement workforce development program. The underlying technology stack is clinical-care oriented rather than software-platform oriented, with no proprietary algorithms, AI systems, or patient-facing software described in the source material.

HSM's revenue model combines per diem Medicare Hospice Benefit, MaineCare (Medicaid), and private insurance reimbursement for clinical hospice services — covered at 100% for eligible patients — with philanthropic support solicited through donations, planned giving, stock and car donations, and recurring community events such as Hike for Hospice, Twilight in the Park luminaria sales, and Trail of Memories memorial brick dedications. HSM provides care to all patients regardless of insurance coverage or ability to pay, with uncompensated care funded in part through community donations. Effective April 1, 2026, HSM merged with Andwell Health Partners under a single nonprofit organization to sustain statewide community-based end-of-life care access, expand clinical capacity, and preserve a high-quality nonprofit hospice option in Maine.

Name

Hospice of Southern Maine

Legal name

Hospice of Southern Maine

Website

https://hospiceofsouthernmaine.org

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

101–250 employees

Short description

Hospice of Southern Maine is the largest nonprofit hospice provider in Maine, delivering end-of-life care across York and Cumberland counties through home hospice, an 18-suite inpatient facility, and complementary grief, education, and volunteer programs.

Ownership category

akta.pro rank

Headquarters

HQ city

Scarborough

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Medicare Hospice Benefit: Hospice services are fully covered under Medicare for eligible patients with a prognosis of 6 months or less. Medicare pays for all services, treatments, medications, equipment, and supplies related to the hospice diagnosis.
2. MaineCare (Medicaid) Hospice Benefit: Maine's Medicaid program covers hospice services for eligible patients, providing another government-funded reimbursement stream.
3. Private Insurance Hospice Benefit: Most private insurance plans include a hospice benefit. Hospice of Southern Maine accepts private insurance reimbursement.
4. Donations and Philanthropy: Hospice of Southern Maine is a nonprofit 501(c)(3) organization that relies on charitable donations from the community to support care for under-insured and uninsured patients, as well as grief support, volunteer programs, and educational initiatives not covered by insurance reimbursement. EIN: 01-0540180. Donations are solicited via direct mail, events (Hike for Hospice, Twilight in the Park, Trail of Memories brick sales, Circle of Caring major gifts at $1,000+), planned giving, stock gifts, and car donations.
5. Uncompensated Care: Hospice of Southern Maine provides care to all patients regardless of insurance coverage or ability to pay, including under-insured and uninsured patients, funded in part through community donations.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels11 records

Core offering

Hospice of Southern Maine delivers end-of-life hospice care primarily through Home Hospice (where most patients receive care in their residence) and at its Gosnell Memorial Hospice House, an 18-suite inpatient facility in Scarborough that is the only inpatient hospice facility in southern Maine. The organization supplements core hospice care with the free non-medical Caring Comfort Program for seriously ill individuals not yet eligible for hospice, plus bereavement counseling, volunteer complementary therapies (PawPrints, Reiki, HeartStrings), and community education. All services are Medicare-certified and delivered across York and Cumberland counties in Maine regardless of insurance status or ability to pay.

Product overview

Hospice of Southern Maine operates as a single, unified hospice care organization offering a comprehensive portfolio of end-of-life and supportive care services. The core service is hospice care delivered primarily through Home Hospice (where 80% of patients receive care in their residence) and the Gosnell Memorial Hospice House inpatient facility. The Caring Comfort Program extends non-hospice supportive care to seriously ill individuals with longer prognoses. Grief Support Services including counseling and support groups are provided at no cost to the broader community. Complementary volunteer programs (PawPrints, Reiki, HeartStrings) enhance patient care. The organization also provides community education through the Ask the Experts webinar series and the annual Thresholds Conference, while memorial programs like Trail of Memories and Twilight in the Park engage the community. A CNA Tuition Reimbursement Program supports workforce development. As of April 2026, Hospice of Southern Maine has merged with Andwell Health Partners under a single nonprofit organization.

Differentiator

Problem solved

Functional benefit

Brands

• Caring Comfort Program: A free, non-medical service for individuals with a serious illness who wish to improve their quality of life but are not yet eligible or ready for hospice.
• Gosnell Memorial Hospice House

Products and services

• Home Hospice Home-based hospice care delivered wherever patients reside across York and Cumberland counties in Maine (private homes, assisted living, and nursing facilities). Includes nurse visits, medication management, hospice aide assistance, social worker support, chaplain visits, volunteer companionship, medical equipment and supplies delivery, and grief support. 100% covered by Medicare, MaineCare, and most private insurance plans; no out-of-pocket expenses to the patient.
• Gosnell Memorial Hospice House Inpatient hospice facility in Scarborough, Maine, offering 18 private, spacious suites with modern amenities in a home-like setting. The only inpatient hospice facility in southern Maine, providing 24/7 medical care for short-term symptom management, general inpatient care, continuous home care level support, and respite care for family caregivers. Medicare-certified and Maine-licensed.
• Caring Comfort Program Free, non-medical supportive service for individuals with a serious illness and a prognosis of 12 months or less who are not yet eligible or ready for hospice. Includes volunteer companionship, light housekeeping, errands, caregiver respite breaks, enrichment activities, social worker and chaplain introductory visits, and anticipatory grief support. Delivered in the patient's residence regardless of insurance.
• Grief Support Services Bereavement services offered at no cost to anyone who has experienced the death of a loved one in the past 13 months, plus community-wide services regardless of hospice involvement. Includes individual counseling, support groups, grief education, children's counseling services, and a bereavement department reachable at [email protected].
• Ask the Experts Webinar Series Ongoing free live webinar series answering commonly asked questions about hospice care, with a library of previously recorded presentations. Covers hospice eligibility, pain management, dementia, caregiver support, advance care planning, DNR, and death doulas; CME credits available for some programs. Hosted on askhospiceexperts.org.

Quantifiable outcome

• 92% of caregivers rate Hospice of Southern Maine a 9 or 10 out of 10
• +5 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• Andwell Health PartnerscoreStrategic or Co-development Partner · 1 April 2026Andwell Health Partners merged with Hospice of Southern Maine effective April 1, 2026. Both nonprofits now operate under a single organization. The merger is designed to sustain access to community-based end-of-life care statewide, build greater clinical capacity, and improve access to person-centered care while preserving a high-quality nonprofit option for hospice services in Maine. Care teams and plans remain unchanged following the merger. HSM's website confirms the transition and directs patients to andwell.org/transition/. Gosnell Memorial Hospice House information has been migrated to andwell.org.
• Maine Medical Center Palliative Care TeamcoreStrategic or Co-development PartnerHospice of Southern Maine's partnership with Maine Medical Center's Palliative Care team enables patients to receive medical services from specially trained physicians 7 days a week. This relationship enhances the continuum of care for patients in the Greater Portland community and southern Maine.
• Maine Medical CentercoreStrategic or Co-development PartnerMaine Medical Center was a vital collaborator in the development of Hospice of Southern Maine as one of the founding hospital partners. It was instrumental in creating the first free-standing, comprehensive, Medicare-certified hospice program in Maine entirely devoted to the single mission of providing needed end-of-life care.
• Southern Maine Medical CentercoreStrategic or Co-development PartnerSouthern Maine Medical Center was a vital collaborator in the development of Hospice of Southern Maine as one of the founding hospital partners contributing to the establishment of the first free-standing, comprehensive, Medicare-certified hospice program in Maine entirely devoted to the single mission of end-of-life care.
• Maine Center for Cancer MedicinecoreStrategic or Co-development PartnerMaine Center for Cancer Medicine was a vital collaborator in the development of Hospice of Southern Maine as one of the founding medical partners contributing to the establishment of the first free-standing, comprehensive, Medicare-certified hospice program in Maine.
• Amedco LLCminorStrategic or Co-development PartnerAmedco LLC is the accredited continuing education provider for the Thresholds Conference, HSM's annual healthcare education event. Amedco LLC is jointly accredited by ACCME, ACPE, and ANCC to provide continuing education for healthcare professionals. HSM co-plans and co-implements the conference with Amedco. License #4008163.
• CARS (Charitable Adult Rides and Services)minorGTM or Marketing PartnerHospice of Southern Maine partners with CARS (Charitable Adult Rides and Services) to facilitate car donations. Donors fill out an online form with basic vehicle details; CARS arranges pickup, sells the vehicle, and donates proceeds (minus a small fee) to HSM. This is a tax-deductible donation channel.
• LPL Financial / Kennebunk Investment ServicesminorGTM or Marketing PartnerStock gifts to Hospice of Southern Maine are made through LPL Financial at Kennebunk Investment Services (DTC: 0075, Receiving Firm: LPL Financial #5025-7480). LPL sells the stock and issues a check to HSM upon trade settlement. Since HSM does not receive donor names at time of transfer, donors are asked to notify HSM directly.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Enhabit: Home health and hospice provider spun off from Encompass Health. Comparable as a multi-state operator combining home health and hospice service lines under a single corporate structure.
• Amedisys: National home health, hospice, and high-acuity care provider with significant hospice census. Comparable as a scaled, multi-state hospice operator; broad incumbent that competes on clinical capacity and referral network reach rather than local community ties.
• BrightSpring Health Services: Diversified home and community-based health services platform that includes hospice and palliative care. Comparable as a scaled provider of home-based clinical services including hospice, with national footprint and payer relationships.
• Compassus: National hospice, palliative, and home health provider operating across multiple states. Comparable as a multi-state hospice operator with similar interdisciplinary team-based care model and Medicare hospice benefit reimbursement.
• Gentiva: National hospice and palliative care provider (formerly Kindred at Home's hospice segment). Comparable as a large, multi-state hospice operator competing for clinician talent and referral contracts across the Northeast.

Others

• Chad E. Poitras Cremation & Funeral Services: Maine-based funeral and cremation provider that sponsors HSM's Hike for Hospice. Comparable as an adjacent end-of-life services provider rather than a direct competitor; relevant ecosystem partner given overlap in customer base at the end of life.

Direct peers

• VNA Home Health Hospice: Visiting nurse association providing home health and hospice services in southern Maine. Directly comparable as a community-based, nonprofit hospice competitor within or adjacent to HSM's York and Cumberland county footprint.
• Andwell Health Partners: Maine-based home health and hospice nonprofit that merged with HSM effective April 1, 2026. Operates overlapping home health and hospice services across Maine, making it the most directly comparable peer now under the same corporate umbrella.
• Northern Light Home Care & Hospice: Maine-based home care and hospice provider affiliated with Northern Light Health system. Competes with HSM in overlapping service areas for hospice referrals and skilled home-based end-of-life care.

Regional players

• MaineGeneral Hospice: Hospice program of MaineGeneral Health, a regional health system serving central Maine. Comparable as a nonprofit hospice provider delivering routine home care and inpatient/residential hospice services in a different region of the state.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/HospiceofSouthernMaine

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles36 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hospice of Southern Maine