North Wales Water Authority
North Wales Water Authority is a non-profit municipal water authority providing drinking water treatment and distribution to 25,000+ customers across 16 communities in Bucks and Montgomery Counties, Pennsylvania, primarily through its Forest Park Water membrane filtration and ozone treatment facility.
- Company typePrivate
- Founded1951
- HeadquartersNorth Wales, United States
- Headcount—
- GTM typeB2C
- OfferingServices
What North Wales Water Authority does
North Wales Water Authority (NWWA) is a non-profit municipal water authority incorporated in 1951 under the Pennsylvania Municipalities Authorities Act of 1945, headquartered in North Wales, Pennsylvania. The authority provides drinking water treatment and distribution services to more than 25,000 customers across 16 communities in Bucks and Montgomery Counties, spanning a 50-square-mile service area served by over 400 miles of water mains and 3,500+ fire hydrants. NWWA's core production asset is the Forest Park Water (FPW) treatment facility in Chalfont, PA, which uses surface water from the Delaware River treated through membrane microfiltration and ozone disinfection — a configuration that has been in operation since 1994 and supplied approximately 97% of system water. The remaining 3% comes from supplemental groundwater wells, including the Warrington system acquired in 2019, where granular activated carbon (GAC) filtration systems were installed at a cost exceeding $7 million to remove PFAS contamination.
NWWA's revenue model is built primarily on usage-based water charges (approximately $3.60 per 1,000 gallons for residential customers post-Warrington acquisition, plus a $1.60 summer conservation surcharge), supplemented by subscription-based Water Service Maintenance Programs ($10-$30 annually depending on connection size) and transactional service fees ($25 new account, $50 nonpayment site visit, $30 returned check, 5% late penalty). The authority also generates wholesale revenue through bulk water supply agreements with six neighboring municipalities (Horsham, BCWSA, Doylestown, Warminster, Warwick, Plumstead) and provides operational support services including hydrant/valve repair, leak detection, and emergency response. As a non-profit, 100% of revenues are reinvested into operations and capital improvements, with no outside stockholders. Customer acquisition occurs organically through municipal service extension and acquisition, with public engagement handled through board meetings, community presentations, a quarterly newsletter, and annual Consumer Confidence Reports covering nine separate service systems.
North Wales Water Authority firmographics
Firmographics- Name
- North Wales Water Authority
- Legal name
- North Wales Water Authority
- Website
- https://nwwater.com
- Company type
- Private
- Founded year
- 1951
- Operating status
- Operating
- Short description
- North Wales Water Authority is a non-profit municipal water authority providing drinking water treatment and distribution to 25,000+ customers across 16 communities in Bucks and Montgomery Counties, Pennsylvania, primarily through its Forest Park Water membrane filtration and ozone treatment facility.
- Ownership category
- akta.pro rank
North Wales Water Authority industry classification
Industry- Product category
- Water Utilities
- NAICS
- Water Supply and Irrigation Systems (221310)
- SIC
- Water Supply (4941)
- akta.pro primary industry
- Water Supply & Wastewater Utilities Administration (BPAIACAG)
Keywords
Where North Wales Water Authority is headquartered
LocationHeadquarters
- HQ city
- North Wales
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
North Wales Water Authority business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Infrastructure, Personnel, Operations, Technology or R&D, Supply Chain
Revenue model
- Water Supply Services (Consumption-Based): NWWA charges customers based on water consumption (per 1,000 gallons). A base charge covers fixed costs, and applicable water rates are applied to all metered flows. Summer conservation charges ($1.60 per 1,000 gallons) are activated during peak outdoor water usage months of April through October for consumption exceeding the conservation allowance.
- Water Service Maintenance Program: Optional annual program covering service line damages from the curb stop to within three feet of the outside wall of the home or building. Charged at $10/year residential, $18/year for 3/4" and 1" commercial connections, and $30/year for 1.5" and 2" commercial connections. Billed quarterly ($2.50/quarter) or monthly ($0.83/month).
- Service and Administrative Fees: NWWA charges various service fees including $25 new account charges, $50 site visit fees for nonpayment, $10 posting fees for delinquent accounts, $30 returned check fees, and 5% penalty on late payments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Residential Water Service Maintenance Program - $10/year |
| Subscription | Monthly | Commercial 3/4" and 1" Connections - $18/year |
| Subscription | Monthly | Commercial 1 1/2" and 2" Connections - $30/year |
| Usage-based | Monthly | Summer Conservation Charge - $1.60 per 1,000 gallons |
| Other | Monthly | Service Fees |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels9 records
North Wales Water Authority product offering
Product offeringCore offering
North Wales Water Authority is a non-profit municipal water authority that provides treated drinking water to more than 25,000 customers across 16 communities in Bucks and Montgomery Counties, Pennsylvania. Its primary offering is potable water produced at the Forest Park Water Treatment Plant (using membrane microfiltration, ozone disinfection, and GAC filtration) and distributed through 400+ miles of mains, supplemented by wholesale bulk water supply to neighboring authorities and an optional Water Service Maintenance subscription program.
Product overview
North Wales Water Authority operates as a municipal water utility providing water treatment and distribution services across Bucks and Montgomery Counties in Pennsylvania. The core offering centers on the Forest Park Water Treatment Facility, a state-of-the-art plant utilizing microfiltration membrane technology and ozone treatment. Water is distributed through the Main System serving the majority of customers, supplemented by the Warrington Township system (acquired in 2019) and eight smaller satellite community systems. Supporting services include drive-by meter reading technology, an online bill payment portal (Link), optional water service maintenance programs, lead service line replacement programs, and PFAS filtration using granular activated carbon. The Authority also manages an Inflow & Infiltration Reduction Project for sewer system maintenance.
Differentiator
Problem solved
Functional benefit
Products and services
- Residential and Commercial Water Supply Service (Main System) Core retail water delivery service providing treated drinking water from Forest Park Water Treatment Plant to homes and businesses across 16 communities in Bucks and Montgomery Counties, PA. Customers are billed a base charge plus usage-based rates per 1,000 gallons, with optional summer conservation charges from April through October.
- Warrington Township Water System Service Water supply service for Warrington Township customers following NWWA's October 2019 acquisition of the Warrington water system from the township, combining Forest Park surface water with GAC-treated groundwater wells to deliver PFAS-free water.
- Wholesale Bulk Water Supply Bulk water supply agreements providing supplemental and emergency water to neighboring municipalities and authorities including Horsham Water and Sewer Authority, Bucks County Water and Sewer Authority, Doylestown Township, Warminster Township, Warwick Township Water and Sewer Authority, and Plumstead Township. After passing through metering stations, water becomes the purchasing authority's property.
- Water Service Maintenance Program Optional subscription program covering repairs to service line damages from the curb stop to within three feet of the outside wall of the home or building. Residential: $10/year (billed quarterly $2.50 or monthly $0.83). Commercial 3/4" and 1" connections: $18/year. Commercial 1.5" and 2" connections: $30/year. Frozen water lines and meter-pit customers not eligible.
- Service Line Replacement Program Program helping homeowners identify and replace lead service lines connecting homes to water mains to reduce lead contamination risk, in support of the EPA Lead and Copper Rule and PaDEP national service line inventory mandate.
- Forest Park Water Treatment Plant Water Supply State-of-the-art drinking water production service from the Forest Park Water Treatment Facility in Chalfont, PA, using membrane microfiltration and ozone disinfection (since 1994) to supply approximately 97% of NWWA's water. Produces soft water averaging 45-65 mg/l hardness.
Quantifiable outcome
- Water rate reduced approximately 50% upon acquisition of Warrington system (from $7.16 to $3.60 per thousand gallons)
- +5 more outcomes
Companies that use North Wales Water Authority
Customer profileNamed customers7 records
Segments4 records
Ideal customer profiles4 records
North Wales Water Authority technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
North Wales Water Authority partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core.
- Horsham Water and Sewer AuthoritycoreNWWA has provided supplemental bulk water supply to HWSA for many years. After passing through metering stations, water becomes HWSA's property, flowing through the Horsham system to homes, businesses, and for fire service. NWWA also provides operational services including hydrant/valve repairs, leak detection, and emergency response crews. Additional services such as water meter installations and routine maintenance are being offered.
- Bucks County Water and Sewer AuthoritycoreBCWSA is a wholesale water customer of NWWA, purchasing bulk water to serve customers within Bucks County.
- Doylestown TownshipcoreDoylestown Township is a wholesale water customer purchasing bulk water from NWWA.
- Warminster TownshipcoreWarminster Township is a wholesale water customer purchasing bulk water from NWWA.
- Warwick Township Water and Sewer AuthoritycoreWarwick Township Water and Sewer Authority is a wholesale water customer purchasing bulk water from NWWA.
- Plumstead TownshipcorePlumstead Township is a wholesale water customer purchasing bulk water from NWWA.
- Bureau of the Air National Guard (ANG)corePrior to NWWA's ownership of the Warrington system, the township negotiated a settlement with the Bureau of the Air National Guard for reimbursement of costs associated with PFAS filtration equipment at well stations. NWWA assumed responsibility for that contract and has undertaken the agreed-upon construction. The contamination was allegedly caused by firefighting foam used at the former WGNAS facility near Route 611 and County Line Road.
- Pennsylvania Department of Environmental Protection (PaDEP)coreNWWA works with PaDEP on regulatory compliance, PFAS standards, well operational permits, and the national service line inventory program mandated by PaDEP. NWWA received operational permits from PaDEP in September 2023 for Warrington wells 3, 5, 8, 9, and 11.
- Water and Wastewater Internship Program (WWIP) PartnerscoreNWWA participates in the Water and Wastewater Internship Program jointly with Chalfont New Britain Township Sewer Authority, Montgomery Township Municipal Authority, North Penn Water Authority, Northampton Bucks County Municipal Authority, and Warminster Township Municipal Authority. The 10-week paid summer internship rotates participants through all six participating authorities.
Scale indicators10 records
Recent moves8 records
Expansion highlights5 records
North Wales Water Authority competitors and assessment
Company assessmentBroad incumbents
- American Water Works: Largest publicly traded U.S. water and wastewater utility, with significant Pennsylvania operations. Provides drinking water treatment, distribution, and customer service at scale; comparable regulatory environment, treatment infrastructure, and rate-base economics to NWWA.
- Pennsylvania American Water: Subsidiary of American Water Works serving Pennsylvania with water and wastewater services across multiple counties. Larger scale and broader geographic reach than NWWA, but directly comparable treatment technology, regulatory exposure, and customer service model in the same state.
- Aqua Pennsylvania: Largest investor-owned water utility in Pennsylvania, part of Essential Utilities. Provides water and wastewater services across the state with broader geographic reach and deeper capital base than NWWA, but overlapping treatment technology, regulatory exposure, and wholesale/retail customer model.
Direct peers
- Horsham Water and Sewer Authority: Municipal water and sewer authority in Montgomery County, PA. Receives wholesale water from NWWA and receives operational support (hydrant/valve repair, leak detection, emergency response) — directly comparable service territory, customer profile, and authority governance.
- Newtown Artesian Water Company: Investor-owned water utility serving Newtown and surrounding Bucks County communities. Comparable scale, customer count, and surface/groundwater treatment operations in the same regional market as NWWA.
- North Penn Water Authority: Pennsylvania municipal water authority serving a similar geographic footprint in Montgomery and Bucks Counties. Operates as a non-profit authority providing drinking water treatment and distribution to residential, commercial, and wholesale municipal customers — closely aligned business model and customer base to NWWA.
- Bucks County Water and Sewer Authority: Regional water and sewer authority serving central and lower Bucks County. Wholesale water customer of NWWA; comparable non-profit authority structure, treatment operations, and customer base in the same market.
Regional players
- Chalfont New Britain Township Sewer Authority: Municipal sewer authority serving Chalfont and New Britain Township in Bucks County, PA. Hosts the Forest Park Water Treatment Plant operations in its jurisdiction and is a WWIP partner; closely tied to NWWA's footprint and governance ecosystem.
- Warminster Township Municipal Authority: Municipal water and sewer authority serving Warminster Township, Bucks County, PA. Receives wholesale water supply from NWWA; comparable non-profit authority model and PA regulatory environment with smaller scale.
- Montgomery Township Municipal Authority: Municipal water and sewer authority serving Montgomery Township in Montgomery County, PA. Joint partner with NWWA in the Water and Wastewater Internship Program (WWIP); directly comparable authority structure and customer geography.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
North Wales Water Authority social profiles
Digital presenceNorth Wales Water Authority financial estimates
Financial estimateRevenue estimate
Valuation estimate
North Wales Water Authority leadership team
Management profileNumber of profiles
Profiles9 records
North Wales Water Authority funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
North Wales Water Authority M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about North Wales Water Authority
What does North Wales Water Authority do?
North Wales Water Authority is a non-profit municipal water authority that provides treated drinking water to more than 25,000 customers across 16 communities in Bucks and Montgomery Counties, Pennsylvania. Its primary offering is potable water produced at the Forest Park Water Treatment Plant (using membrane microfiltration, ozone disinfection, and GAC filtration) and distributed through 400+ miles of mains, supplemented by wholesale bulk water supply to neighboring authorities and an optional Water Service Maintenance subscription program.
Is North Wales Water Authority a public or private company?
North Wales Water Authority is a private company. It is classified as state government owned and is currently operating.
When was North Wales Water Authority founded?
North Wales Water Authority was founded in 1951.
Where is North Wales Water Authority based?
North Wales Water Authority is headquartered in North Wales, United States, in the North America region.
How does North Wales Water Authority make money?
Three revenue lines are on record. Water Supply Services (Consumption-Based) is the primary driver. The others are water Service Maintenance Program and service and Administrative Fees.
Who are North Wales Water Authority's main competitors?
Broad incumbents on record are American Water Works, Pennsylvania American Water and Aqua Pennsylvania. Direct peers are Horsham Water and Sewer Authority, Newtown Artesian Water Company, North Penn Water Authority and Bucks County Water and Sewer Authority. Regional players are Chalfont New Britain Township Sewer Authority, Warminster Township Municipal Authority and Montgomery Township Municipal Authority.
Does North Wales Water Authority have an API?
No public API is recorded for North Wales Water Authority.
What industry is North Wales Water Authority in?
North Wales Water Authority's product category is Water Utilities. Its primary akta.pro industry code is BPAIACAG, Water Supply & Wastewater Utilities Administration. Its NAICS code is 221310 and its SIC code is 4941.