North Penn Water Authority

What North Penn Water Authority does

North Penn Water Authority (NPWA) is a municipally owned, non-profit water utility incorporated on August 10, 1964 under Pennsylvania Municipality Authorities Act of 1945. It provides drinking water service to over 36,000 residential, commercial, and industrial customers across 20 municipalities in Bucks and Montgomery Counties, Pennsylvania. The authority operates as a direct water utility with customer acquisition occurring automatically for properties within its exclusive service territory.

NPWA's core operational asset is the Forest Park Water Treatment Plant, jointly owned with North Wales Water Authority since 1987, with a total capacity of 40 million gallons per day. The plant employs advanced treatment technologies including membrane filtration with approximately 45 million hollow-tube fibers, ozone disinfection (the first surface water ozone facility in Pennsylvania), and granular activated carbon filtration. Water is distributed through 595+ miles of water mains, with 11,500 valves, 3,800+ fire hydrants, 8 storage facilities totaling 17.85 million gallons, and 7 pressure booster stations. Surface water from North Branch Neshaminy Creek provides approximately 90% of supply, supplemented by groundwater wells.

The authority generates revenue through quarterly water consumption charges ($4.42 per 100 cubic feet as of January 1, 2026), tiered customer charges based on meter size, annual fire service fees for sprinkler systems and hydrants, and various service transaction fees. Billing is conducted online via an Invoice Cloud integration, through IVR phone payments, or in-person. NPWA holds a PA DEP certified water quality laboratory, is the first Pennsylvania utility to join AWWA's Distribution System Optimization Program, and received a 2014 AWOP Award for turbidity removal performance.

Name

North Penn Water Authority

Legal name

North Penn Water Authority

Website

https://npwa.org

Company type

Private

Founded year

1964

Operating status

Operating

Headcount range

11–50 employees

Short description

North Penn Water Authority is a municipally owned, non-profit water utility serving over 36,000 customers across 20 municipalities in Bucks and Montgomery Counties, Pennsylvania. It operates the Forest Park Water Treatment Plant and 595+ miles of distribution infrastructure to provide drinking water and fire protection services.

Ownership category

akta.pro rank

Product category

Water Utility Services

NAICS

Water Supply and Irrigation Systems (22131), Water Supply and Irrigation Systems (221310)

SIC

Water Supply (4941)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

akta.pro secondary industry

Water Resources Administration (Watersheds, Rivers, Groundwater) (BPAIAMAE)

Keywords

• Municipal water utility
• Drinking water distribution
• Water treatment services
• Fire protection services
• Customer water billing

Headquarters

HQ city

Lansdale

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain

Revenue model

1. Water Consumption Charges: Quarterly billing based on water consumption measured in cubic feet. Consumption charge of $4.42 per 100 cubic feet for all usage (effective January 1, 2026). Residential meters read quarterly; commercial meters typically read monthly.
2. Customer Charge (Quarterly): Fixed quarterly charges based on meter size: 5/8 inch at $15.18, 1 inch at $22.86, 1.5 inch at $35.67, 2 inch at $51.06, up to 10 inch at $599.52. Covers administrative, billing, meter reading, and meter maintenance costs.
3. Fire Service Fees: Annual sprinkler charges based on pipe diameter (ranging from $36/year for 2 inch to $1,440/year for 12 inch), annual hydrant charges of $69.00, unauthorized use fee of $500, and consistent use fee of $250
4. Site Visit and Service Fees: Various service fees including $10 for day shut-off tag, $28 for turn-off for nonpayment, $57-$153 for turn-on depending on time, $27 for water certification, $27 for meter test, $50 return check fee, and $20 per inspection for cross connection control

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

North Penn Water Authority is a municipally owned, non-profit water utility that provides treated drinking water and fire protection services to over 36,000 residential, commercial, and industrial customers across 20 municipalities in Bucks and Montgomery Counties, Pennsylvania. Its core offering combines water production at the jointly-owned Forest Park Water Treatment Plant (40 MGD capacity) with distribution through 595+ miles of water mains, supported by water quality testing in a PA DEP certified laboratory and customer-facing billing and payment services.

Product overview

North Penn Water Authority (NPWA) is a municipally owned, non-profit water utility providing drinking water distribution services. The organization operates a unified infrastructure system comprising the Forest Park Water Treatment Plant for water production, an extensive distribution network spanning 20 municipalities across Bucks and Montgomery Counties, PA, customer-facing billing and payment platforms (online portal, IVR phone system), and interactive service tools (alerts map, service line inventory). The Authority serves over 36,000 customers through over 595 miles of water mains, maintaining its own PA DEP-certified water quality laboratory for compliance monitoring.

Differentiator

Problem solved

Functional benefit

Products and services

• Drinking Water Distribution Service Treated drinking water distribution through a network of over 595 miles of water mains, 11,500 valves, 3,800+ fire hydrants, 8 storage facilities (17.85 million gallons), and 7 pressure booster stations, delivering an average 10 million gallons per day to residential and commercial customers in 20 municipalities of Bucks and Montgomery Counties, Pennsylvania.
• Forest Park Water Treatment Surface water filtration and treatment using conventional treatment, membrane filtration, ozone disinfection, and granular activated carbon filtration to produce up to 40 million gallons per day of drinking water from North Branch Neshaminy Creek and Lake Galena reservoir.
• Fire Protection Services Fire suppression water supply including 3,800+ fire hydrants available 24/7 to fire departments and emergency personnel, plus annual sprinkler charges by pipe diameter (ranging from $36/year for 2 inch to $1,440/year for 12 inch), annual hydrant charges of $69, unauthorized use fee of $500, and consistent use fee of $250.
• Water Quality Laboratory Services PA DEP certified in-house water quality laboratory providing monitoring for bacteria, organic and inorganic chemicals across source waters, treatment stages, and the distribution system; supports annual Consumer Confidence Reports and EPA Lead and Copper Rule compliance testing.
• Service Line Inventory Interactive public inventory for identifying and tracking service line materials (lead, galvanized steel, copper, plastic/PVC) across the service territory, in compliance with EPA Lead and Copper Rule requirements.
• Online Customer Bill Payment Portal Customer-facing web portal enabling water bill payment via credit card, E-check, Google Pay, Apple Pay, PayPal, and Venmo through a third-party (Invoice Cloud) processor, with support for one-time payments or registered customer accounts with billing history and recurring payment scheduling.

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

One partnership is on record.

• North Wales Water AuthoritycoreStrategic or Co-development Partner · 1 January 1987Joint partnership with North Wales Water Authority to construct and operate the Forest Park Water Treatment Plant in Chalfont Borough. The plant was originally constructed as an interim facility in 1989 (3.2 MGD) and expanded to a permanent facility with 20 MGD capacity in 1994, later expanded to 40 MGD in 2007. Both authorities share ownership and draw water from North Branch Neshaminy Creek and Lake Galena reservoir.

Scale indicators8 records

Recent moves11 records

Expansion highlights10 records

Direct peers

• Aqua Pennsylvania: Major investor-owned water and wastewater utility serving communities across Pennsylvania, including many contiguous to NPWA's service territory. Directly comparable in regulated water distribution, customer billing, and source-water treatment operations.
• Pennsylvania American Water: Largest regulated water utility operating in Pennsylvania (subsidiary of American Water Works). Competes directly with NPWA for municipal contracts and provides residential, commercial, and fire-protection water service across the same general region with similar regulatory obligations.
• North Wales Water Authority: Adjacent PA municipal water authority that is NPWA's joint venture partner in the Forest Park Water Treatment Plant and serves overlapping regions in Bucks and Montgomery Counties. The two authorities share production assets, governance, and service-area characteristics, making them direct peers in scale, customer base, and operating model.

Broad incumbents

• Philadelphia Water Department: Large municipal water and wastewater utility serving the City of Philadelphia and parts of surrounding counties. Same municipal-authority-style governance and treatment/distribution model as NPWA, but at materially larger scale and broader service scope.
• California Water Service: Large regulated water utility serving customers across California, Hawaii, Washington, and New Mexico. Comparable regulated utility franchise model with similar exposure to source-water scarcity, capex-heavy infrastructure, and rate-base revenue dynamics.
• American Water Works Company: Largest U.S. investor-owned water and wastewater utility, parent of Pennsylvania American Water. Operates the same business model (regulated water delivery) at national scale and is a natural acquirer of municipal systems seeking regional consolidation - directly relevant for NPWA-style asset transfer or partnership scenarios.
• Veolia North America (Water): Operates municipal and industrial water and wastewater contracts across the U.S. Comparable on treatment technology, source-water management, and public-sector utility operations; competes for outsourced municipal contracts in the same Mid-Atlantic region.

Regional players

• Bucks County Water & Sewer Authority: Regional water and sewer authority operating in the same county (Bucks) as NPWA with overlapping jurisdictions and similar authorities-act governance. Comparable in service-area scale, treatment responsibility, and municipal accountability structure.
• New Jersey American Water: Subsidiary of American Water Works serving New Jersey with an investor-owned regulated water utility model. Operates in a neighboring state under similar EPA/SDWA compliance regimes and serves comparable suburban residential and commercial customers just across the river from NPWA's footprint.

Others

• SUEZ Advanced Solutions (now part of Veolia): Global water-services provider offering treatment technology, network operations, and smart-water analytics to municipal utilities. Relevant to NPWA as a potential infrastructure/services supplier for AMI metering, SCADA, treatment optimization, and regulatory compliance tools.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/northpennwater

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about North Penn Water Authority