Converged Communications
Converged Communications is a privately held, founder-led IT and telecommunications services firm founded in 1985 in Jacksonville, Florida, providing data center virtualization and business phone systems to businesses in Jacksonville and surrounding markets.
- Company typePrivate
- Founded1985
- HeadquartersJacksonville, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Converged Communications does
Converged Communications is a privately held, founder-led IT and telecommunications services firm founded in 1985 and headquartered in Jacksonville, Florida. The company serves businesses in Jacksonville and surrounding markets with two principal offerings: data center virtualization and business phone systems. These offerings place the firm at the intersection of managed IT infrastructure and unified communications, a service profile historically typical of regional systems integrators and value-added resellers serving SMB and mid-market customers.
Operationally, the company is small (11–50 employees) and remains under the leadership of its founders — John Humphrey as Founder, Chief Executive Officer, and Owner, and Norman D'Accardi as co-founder — providing organizational continuity across nearly four decades. The company's website currently renders only a placeholder page with cookie-consent elements, indicating limited public-facing product documentation, no disclosed pricing model, no stated customer logos, and no detailed product portfolio beyond the headline categories of virtualization and telephony.
No revenue, funding, partnership, certification, or product-pricing data is available in the source material. As a result, the business model — likely a mix of recurring managed services, hardware/software resale, and project-based integration revenue — can be inferred from category conventions but is not directly confirmed. The absence of disclosed digital presence, headcount dynamics, or growth signals limits deeper characterization of the firm's competitive position or expansion trajectory.
Converged Communications firmographics
Firmographics- Name
- Converged Communications
- Website
- https://convergedcommunications.com
- Company type
- Private
- Founded year
- 1985
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Converged Communications is a privately held, founder-led IT and telecommunications services firm founded in 1985 in Jacksonville, Florida, providing data center virtualization and business phone systems to businesses in Jacksonville and surrounding markets.
- Ownership category
- akta.pro rank
Converged Communications industry classification
Industry- Product category
- Unified Communications and IT Infrastructure Services
- NAICS
- Wired Telecommunications Carriers (517111), All Other Telecommunications (5178)
- SIC
- Services-Telephone Interconnect Systems (7385), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Numbering, DID, Porting & Carrier-of-Record Services (HDAIAHAK)
- akta.pro secondary industry
- Digital Workplace & Collaboration Integration (BPAEAAAM)
Keywords
Where Converged Communications is headquartered
LocationHeadquarters
- HQ city
- Jacksonville
- HQ country
- United States
- HQ region
- North America
Markets served
Converged Communications business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Converged Communications product offering
Product offeringCore offering
Converged Communications provides data center virtualization and business phone system solutions to businesses in Jacksonville, FL and surrounding areas. The company helps organizations deploy, manage, and support virtualized infrastructure and business telephone systems as part of their core IT and communications needs.
Product overview
No product or service information is available from the provided source data.
Differentiator
Problem solved
Functional benefit
Products and services
- Data Center Virtualization Services Virtualization solutions for business data center environments, helping Jacksonville-area businesses deploy and manage virtualized infrastructure. Targeted at organizations seeking to modernize and consolidate their IT infrastructure.
- Business Phone Systems Business telephone system solutions for Jacksonville, FL and surrounding businesses. Provides companies with communications systems and related support as part of their office communications infrastructure.
Companies that use Converged Communications
Customer profileIdeal customer profiles1 record
Converged Communications technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Converged Communications partnerships and signals
Strategic signalRecent moves2 records
Expansion highlights2 records
Converged Communications competitors and assessment
Company assessmentBroad incumbents
- Cisco (Webex): Large incumbent in business communications with Webex Calling, Webex Contact Center, and broad networking/data-center portfolio. Overlaps with both the phone systems and data-center virtualization sides of Converged Communications.
- Microsoft (Teams Phone): Teams Phone System is a dominant cloud telephony and UCaaS platform bundled with Microsoft 365. Represents the platform-level competitive threat to regional voice resellers like Converged Communications.
- Avaya: Incumbent vendor of business phone systems, UC, and contact center solutions, including hybrid cloud offerings. Highly comparable to Converged Communications' legacy PBX/voice heritage.
- Mitel: Established provider of business communications (on-prem and cloud) with strong SMB/mid-market presence via channel partners. Comparable converged voice and collaboration positioning.
Direct peers
- Nextiva: Cloud-based business phone systems and UCaaS provider targeting SMBs and mid-market. Directly comparable because both companies sell business phone systems and converged communications to small/medium businesses, including via channel/reseller relationships.
- RingCentral: Cloud communications and contact center platform for businesses of all sizes. Directly competes in the same unified communications space that anchors Converged Communications' phone systems offering.
- 8x8: Provider of cloud voice, team chat, video, and contact center services for SMB and enterprise. Comparable as a UCaaS/voice vendor targeting the same converged communications buyer.
- Vonage: Business cloud communications and UCaaS platform. Directly comparable product set in business phone systems, SIP trunking, and unified communications for SMBs.
- Intermedia: UCaaS, contact center, and Microsoft Teams voice provider focused on SMB and mid-market through channel partners. Comparable channel-driven go-to-market in business phone systems.
- Sangoma (Jive Communications): SMB-focused business phone systems and UCaaS provider (Jive was acquired by Sangoma). Closely comparable target customer (small/medium businesses) and converged voice offering.
Market position
Strengths3 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
Converged Communications social profiles
Digital presenceConverged Communications financial estimates
Financial estimateRevenue estimate
Valuation estimate
Converged Communications leadership team
Management profileNumber of profiles
Profiles2 records
Converged Communications funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Converged Communications M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Converged Communications
What does Converged Communications do?
Converged Communications provides data center virtualization and business phone system solutions to businesses in Jacksonville, FL and surrounding areas. The company helps organizations deploy, manage, and support virtualized infrastructure and business telephone systems as part of their core IT and communications needs.
Is Converged Communications a public or private company?
Converged Communications is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Converged Communications founded?
Converged Communications was founded in 1985. It employs 11 to 50 people.
Where is Converged Communications based?
Converged Communications is headquartered in Jacksonville, United States, in the North America region.
Who are Converged Communications's main competitors?
Broad incumbents on record are Cisco (Webex), Microsoft (Teams Phone), Avaya and Mitel. Direct peers are Nextiva, RingCentral, 8x8, Vonage, Intermedia and Sangoma (Jive Communications).
Does Converged Communications have an API?
No public API is recorded for Converged Communications.
What industry is Converged Communications in?
Converged Communications's product category is Unified Communications and IT Infrastructure Services. Its primary akta.pro industry code is HDAIAHAK, Numbering, DID, Porting & Carrier-of-Record Services, with a secondary code of BPAEAAAM, Digital Workplace & Collaboration Integration. Its NAICS code is 517111 and its SIC code is 7385.