Must Have Maintenance Pty Ltd

What Must Have Maintenance Pty Ltd does

Must Have Maintenance Pty Ltd is a Melbourne-based, privately held lawn and garden maintenance service provider founded in 2018 and registered in Victoria, Australia. The company delivers scheduled recurring garden maintenance on either a two-week or four-week cadence to residential and commercial properties across 60+ suburbs in Melbourne's eastern and south-eastern corridors, with supplementary one-off clean-up and project-based landscaping services (turf installation, synthetic grass, irrigation, garden design). Its underlying technology is standard horticultural equipment and techniques; there is no proprietary software, no mobile app, and no disclosed AI/automation layer. The company has built dedicated local-SEO landing pages for each suburb it serves, paired with a Google Business profile carrying a 5.0-star rating across 98 reviews.

The business operates a direct-to-consumer service model without intermediaries: customers reach the company via a single phone line (1300 687 846) or website contact form, after which a 90-minute on-site property assessment is conducted before scheduled visits commence. Revenue is generated through fixed-price subscription packages (with 5% discounts for six-month prepay and 10% for 12-month prepay, GST included) plus project-based landscaping fees and one-off service charges. The company holds comprehensive insurance through Zurich Insurance Group covering third-party property damage up to AUD $20 million.

The company serves six identified customer segments: residential and commercial properties (primary), and NDIS participants, aged care clients, churches/religious institutions, and kindergartens/childcare centres (secondary). It has formalised referral relationships with local real estate agencies (Jellis Craig, Marshall White, Buxton, KEB, Forbes, RT Edger) and operates within local council areas including Port Phillip, Stonnington, Boroondara, Whitehorse, Bayside, and Banyule. The company is independently owned with no disclosed external investment, no parent company, and no disclosed management team beyond the founder structure.

Name

Must Have Maintenance Pty Ltd

Legal name

Must Have Maintenance Pty Ltd

Website

https://musthm.com

Company type

Private

Founded year

2018

Operating status

Operating

Short description

Must Have Maintenance is a Melbourne-based lawn and garden maintenance provider founded in 2018, offering recurring subscription-based garden care, landscaping, and one-off services to residential, commercial, NDIS, aged care, and community-sector customers across 60+ eastern and south-eastern suburbs.

Ownership category

akta.pro rank

Product category

Lawn and Garden Maintenance Services

NAICS

Landscaping Services (561730)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Residential Lawn Mowing (Scheduled/Recurring) (HSAIAAAA)

akta.pro secondary industries

Pruning, Deadheading & Plant Health Maintenance (Non-tree) (HSAIAFAI), Garden Cleanups & Debris Removal (Bed-focused) (HSAIAFAJ), Plant Replacement, Transplanting & Garden Refresh Services (HSAIAFAG), Seasonal Color, Planting & Horticultural Services (BPABADAL)

Keywords

• Garden maintenance services
• Lawn care services
• Landscaping services
• Residential gardening services
• Commercial property maintenance

Headquarters

HQ city

Malvern

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Recurring Garden Maintenance Services: Fixed-price subscription service where the company attends customer properties either every 2 or 4 weeks to perform comprehensive garden maintenance including lawn mowing, edge trimming, pruning, hedge trimming, weed removal, aeration, mulching, fertilising, pest control, hand watering, leaf blowing/vacuuming, and green waste removal.
2. One-off Garden Services: One-time garden maintenance and clean-up services for customers needing occasional assistance, such as post-holiday garden restoration or pre-sale property preparation.
3. Landscaping and Installation Services: Project-based landscaping services including turf installation, garden design and planning, soft landscaping, synthetic grass installation, and irrigation installation.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Must Have Maintenance provides recurring and one-off garden maintenance, lawn care, and landscaping services to residential and commercial properties across Melbourne's eastern and south-eastern suburbs. The core recurring offering is a fixed-price subscription package where trained gardeners visit properties on a 2-week or 4-week cadence to perform lawn mowing, edge trimming, pruning, hedge trimming, weed removal, aeration, mulching, fertilising, pest control, hand watering, leaf blowing/vacuuming, and green waste removal. Additional offerings include project-based landscaping (turf installation, soft landscaping, irrigation, garden design), tree services, and community-specific gardening (NDIS, aged care, kindergarten, church, mosque).

Product overview

Must Have Maintenance is a gardening and landscaping services company offering a comprehensive suite of garden maintenance, lawn care, and landscaping services. The core offering consists of scheduled garden maintenance programs (weekly, fortnightly, or monthly visits) that include lawn mowing, edge trimming, weeding, pruning, hedge trimming, leaf blowing, fertilising, pest control, aerating, and green waste removal. Additional services include soft landscaping (garden design, planting, mulching), hard landscaping (turf installation, synthetic grass, irrigation), tree services (trimming, lopping, pruning), and community-specific services (NDIS, aged care, kindergarten, church, and mosque gardening). The company operates primarily in Melbourne's eastern and south-eastern suburbs, providing both residential and commercial garden care.

Differentiator

Problem solved

Functional benefit

Products and services

• Recurring Garden Maintenance Subscription Fixed-price scheduled subscription package in which trained gardeners visit a customer property on a 2-week or 4-week cadence to perform comprehensive garden maintenance including lawn mowing, edge trimming, pruning, hedge trimming, weed removal, aeration, mulching, fertilising, pest control, hand watering, leaf blowing/vacuuming, and green waste removal. Available to residential, commercial, and community customers in Melbourne's eastern and south-eastern suburbs.
• One-Off Garden Maintenance and Clean-Up Single-visit garden maintenance and clean-up services for customers needing occasional assistance, such as post-holiday garden restoration, end-of-lease preparations, pre-sale property preparation, or post-weather event cleanups. Available to residential and commercial customers across the service area.
• Landscaping and Installation Services Project-based landscaping services including front yard and backyard landscaping, soft landscaping (plant, shrub, and tree arrangement), garden design and planning, garden edging, garden replanting, turf installation, lawn installation and returfing, synthetic grass installation, synthetic turf cleaning, and irrigation installation for residential and commercial properties.
• Lawn Care Services Professional lawn care services including lawn mowing, edge trimming, turf installation, lawn installation, lawn returfing, aeration, and comprehensive lawn rejuvenation and seeding for residential and commercial properties.
• Tree and Hedge Services Professional tree trimming, tree lopping (for trees up to 6 metres in height), hedge trimming, and pruning of trees, bushes, and shrubs to maintain plant health, safety, and aesthetic appearance for residential and commercial properties.
• Community Gardening Services (NDIS, Aged Care, Kindergarten, Church, Mosque) Specialised gardening services tailored for community clients: NDIS-approved gardening for National Disability Insurance Scheme participants providing home help and garden maintenance; aged care gardening for elderly clients with pensioner discounts; kindergarten and childcare gardening for safe, tidy outdoor play areas; church and mosque gardening for religious institution grounds. The company is an NDIS, WorkSafe, and TAC approved provider.

Quantifiable outcome

• 5.0 Google star rating from 98 reviews

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered minor.

• Local Councils (Port Phillip, City of Stonnington, Boroondara, Whitehorse, Bayside, Banyule)minorOthersListed as partners indicating service provision within council areas. Multiple local council logos displayed including Port Phillip, Stonnington, Boroondara, Whitehorse, Bayside, and Banyule.
• Real Estate Agencies (KEB, Jellis Craig, Marshall White, Forbes, RT Edger, Buxton)minorChannel Partner/ Reseller/ DistributorLocal real estate agency partners who may refer clients requiring garden maintenance services. Logos displayed include KEB, Jellis Craig, Marshall White, Forbes, RT Edger, and Buxton.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Emerging players

• Oneflare: Australian online marketplace that connects homeowners to local service providers including gardeners and landscapers; competes for the same inbound 'I need a gardener' demand that MHM captures via phone/website.
• ServiceSeeking: Australian local-services marketplace where homeowners post gardening and landscaping jobs to attract competitive quotes - an emerging channel competing for MHM's addressable customers.
• Airtasker: Australian gig-style marketplace listing gardening, lawn mowing, and landscaping tasks posted by consumers - a digital alternative for the same residential maintenance work.

Direct peers

• Jim's Mowing: Australia's largest residential lawn mowing and garden maintenance franchise network, operating on the same direct-to-consumer, scheduled-visit model serving suburban households.
• Hire A Hubby: National Australian franchise delivering property maintenance including gardening, lawn care, and handyman work via on-site, scheduled customer visits - same service business model in the same market.
• Mowing Magic: Australian residential mowing and garden maintenance provider operating on a similar recurring-visit, suburban-focused service model in Melbourne.
• Jim's Gardening: Sister brand within Jim's Group focused specifically on garden maintenance, pruning, hedge care, and planting - directly overlapping MHM's core recurring service catalog across Australia.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/prestigegarden
• Instagraminstagram.com/must_have_maintenance

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Must Have Maintenance Pty Ltd