SCHMACK
SCHMACK is a privately held, Stockholm-based boutique agency that delivers marketing and customer relationship management (CRM) services, positioning itself as a specialist CRM and customer experience (CX) provider. The firm operates with a 1–10 employee headcount and no publicly disclosed customers, pricing, or technology stack.
- Company typePrivate
- Founded-
- HeadquartersStockholm, Sweden
- Headcount1–10
- GTM typeB2B
- OfferingServices
SCHMACK firmographics
Firmographics- Name
- SCHMACK
- Website
- https://schmack.co
- Company type
- Private
- Headcount range
- 1–10 employees
- Short description
- SCHMACK is a privately held, Stockholm-based boutique agency that delivers marketing and customer relationship management (CRM) services, positioning itself as a specialist CRM and customer experience (CX) provider. The firm operates with a 1–10 employee headcount and no publicly disclosed customers, pricing, or technology stack.
- Ownership category
- akta.pro rank
SCHMACK industry classification
Industry- Product category
- Marketing and CRM Agency Services
- NAICS
- Marketing Consulting Services (541613), Management Consulting Services (54161)
- SIC
- Services-Management Consulting Services (8742)
- akta.pro primary industry
- CRM Strategy & Consulting (BPAFAFAA)
- akta.pro secondary industry
- Customer, Marketing & Sales Consulting (BPAHACAG)
Keywords
Where SCHMACK is headquartered
LocationHeadquarters
- HQ city
- Stockholm
- HQ country
- Sweden
- HQ region
- Europe
Markets served
SCHMACK business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Marketing or Sales, Operations
SCHMACK product offering
Product offeringCore offering
SCHMACK is a CRM and customer experience (CX) agency that provides marketing and customer relationship management services to businesses. Positioned as "The Leading CRM & CX Agency," the firm offers agency-level marketing and CRM capabilities to clients needing customer engagement, retention, and experience optimization support.
Differentiator
Problem solved
Functional benefit
Products and services
- CRM & CX Agency Services
Companies that use SCHMACK
Customer profileIdeal customer profiles1 record
SCHMACK technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
SCHMACK competitors and assessment
Company assessmentDirect peers
- Edelman: Edelman is a global communications and marketing firm with dedicated CRM, CX, and customer engagement practices. Comparable to SCHMACK in CRM/CX agency positioning, particularly for brand-driven customer programs.
- Foundever: Foundever (formerly Sitel Group) is a major CX and customer management solutions provider with global delivery. Comparable to SCHMACK as a CX-focused services company, though operating at enterprise scale.
- WNS: WNS is a business process and customer experience services firm offering CRM analytics, CX design, and digital operations. Comparable to SCHMACK in the CRM/CX services category, especially for enterprise clients.
- Majorel: Majorel is a global CX services provider covering design, digital customer care, and CRM operations. Comparable to SCHMACK's CRM/CX agency focus at a larger, multinational scale.
- Concentrix: Concentrix is a large customer experience services provider offering CX design, implementation, and operations across multiple geographies. It competes for the same CRM/CX transformation budgets that SCHMACK targets, though at a vastly larger scale.
- Teleperformance: Teleperformance is a global leader in customer experience management, providing CRM, CX, and digital services to enterprise clients. It overlaps directly with SCHMACK's stated CRM/CX agency positioning.
- R/GA: R/GA is a digital agency offering customer experience, CRM, and marketing technology services. Comparable to SCHMACK as a CRM/CX-focused agency serving brand and enterprise clients.
- Merkle: Merkle (a dentsu company) is a global data-driven CRM, CX, and digital experience agency. It is a direct competitor to SCHMACK in the CRM/CX services market, serving enterprise clients with similar service lines but at significantly greater scale.
Broad incumbents
- Accenture Song: Accenture Song (formerly Accenture Interactive) is the digital and CX arm of Accenture, offering CRM transformation, experience design, and marketing services. Comparable as a CRM/CX services competitor, but as part of a broader global consulting portfolio.
- Deloitte Digital: Deloitte Digital delivers CRM, CX, and marketing transformation services as part of Deloitte's broader consulting practice. It competes for the same enterprise CRM/CX transformation mandates that SCHMACK targets, but at global scale.
Market position
Customer concentration
SCHMACK financial estimates
Financial estimateRevenue estimate
Valuation estimate
SCHMACK leadership team
Management profileNumber of profiles
SCHMACK funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SCHMACK M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SCHMACK
What does SCHMACK do?
SCHMACK is a CRM and customer experience (CX) agency that provides marketing and customer relationship management services to businesses. Positioned as "The Leading CRM & CX Agency," the firm offers agency-level marketing and CRM capabilities to clients needing customer engagement, retention, and experience optimization support.
Is SCHMACK a public or private company?
SCHMACK is a private company. It is classified as unknown.
When was SCHMACK founded?
SCHMACK was founded in -1. It employs 1 to 10 people.
Where is SCHMACK based?
SCHMACK is headquartered in Stockholm, Sweden, in the Europe region.
Who are SCHMACK's main competitors?
Direct peers on record are Edelman, Foundever, WNS, Majorel, Concentrix, Teleperformance, R/GA and Merkle. Broad incumbents are Accenture Song and Deloitte Digital.
Does SCHMACK have an API?
No public API is recorded for SCHMACK.
What industry is SCHMACK in?
SCHMACK's product category is Marketing and CRM Agency Services. Its primary akta.pro industry code is BPAFAFAA, CRM Strategy & Consulting, with a secondary code of BPAHACAG, Customer, Marketing & Sales Consulting. Its NAICS code is 541613 and its SIC code is 8742.