PayrollServe

What PayrollServe does

PayrollServe is a Singapore-based HR and payroll service provider founded in 1985, operating as the Payroll and HR Administration Services division of Stone Forest, the sister company of RSM. The firm delivers two interlocking offerings: a suite of managed HR and payroll services (Recruitment & Work Pass, Payroll Services, HR Services, Mobility Tax, and HR Digitalisation) and a proprietary cloud-based HRMS branded PayDay! HRMS that covers the full employee lifecycle from onboarding to offboarding. PayDay! HRMS is positioned as an IMDA Pre-Approved Solution under the SMEs Go Digital programme, making eligible SMEs entitled to up to 50% Productivity Solutions Grant support.

PayrollServe is the only HR and payroll firm in Singapore licensed under the Payment Services Act to handle salary disbursements, a regulatory distinction issued by the Monetary Authority of Singapore. The company carries an extensive accreditation stack — ISO 27001, ISO 27701, SSAE 18, ISAE 3402, Cyber Trust Advocate, Data Protection ASSURED, and ABS OSPAR — reinforcing its positioning as a compliance-grade operator handling sensitive payroll data under MOM, IRAS, and CPF requirements.

The business monetises through managed payroll outsourcing, subscription-based PayDay! HRMS SaaS (with self-serve free trial), and adjacent professional services such as mobility tax and work pass processing. Go-to-market is hybrid: direct enterprise sales for managed services targeting companies such as Veson Nautical, Fragomen Singapore, Booking.com, and SingGas, paired with product-led SaaS registration and PSG-assisted adoption for SMEs. PayrollServe operates exclusively in Singapore within the RSM Stone Forest / RSM International network, which provides cross-referral potential with accounting and consulting clients.

Name

PayrollServe

Legal name

PayrollServe

Website

https://payrollserve.com.sg

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

501–1,000 employees

Short description

PayrollServe is a Singapore-based HR and payroll service provider offering managed payroll outsourcing and a proprietary PayDay! HRMS platform to SMEs and enterprises, handling compliance with MOM, IRAS, and CPF requirements.

Ownership category

akta.pro rank

Product category

Payroll and HR Administration Services

NAICS

Payroll Services (541214), Professional Employer Organizations (561330)

SIC

Services-Computer Processing & Data Preparation (7374), Services-Employment Agencies (7361)

akta.pro primary industry

Managed Payroll Services (Full-Service Payroll Outsourcing) (BPAAAHAA)

akta.pro secondary industries

Payroll Software & Payroll-as-a-Service (SaaS) (BPACAIAB), Employer Payroll Processing (SMB & Enterprise) (FSAMAKAA), Human Capital Management (HCM) & Payroll Platforms (HDAEAEAJ)

Keywords

• Payroll services
• HR administration
• HRMS software
• Managed payroll
• HR outsourcing

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed Payroll Services: Full-service payroll outsourcing where PayrollServe manages salary calculations, disbursements, and compliance on behalf of clients. Clients gain peace of mind knowing payroll and HR processes are handled by experts.
2. PayDay! HRMS SaaS Subscription: Cloud-based HRMS software available via subscription model. SMEs are eligible for up to 50% Productivity Solutions Grant (PSG) support as a Pre-Approved Solution under IMDA SMEs Go Digital programme.
3. HR Services: Additional HR-related professional services including recruitment, work pass processing, mobility tax, and HR digitalisation consulting.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

PayrollServe is a Singapore-based HR and payroll service provider offering managed payroll processing, HR administration, recruitment and work pass handling, mobility tax services, and HR digitalisation through its proprietary PayDay! HRMS cloud platform. The firm manages end-to-end employee lifecycle services including salary calculations, disbursements, and compliance with MOM (Ministry of Manpower), IRAS (Inland Revenue Authority of Singapore), and CPF (Central Provident Fund) requirements for SMEs and enterprises operating in Singapore and across APAC.

Product overview

PayrollServe is a Singapore-based HR and payroll service provider offering an integrated suite of managed services alongside its proprietary PayDay! HRMS platform. The portfolio consists of the core PayDay! HRMS (a comprehensive HRMS enabling HR digitalisation) supported by five managed service modules: Recruitment & Work Pass, Payroll Services, HR Services, Mobility Tax, and HR Digitalisation. All services are delivered with compliance support for MOM, IRAS, and CPF requirements, and the company is licensed under the Payment Services Act for salary disbursements. PayDay! HRMS is a Pre-Approved Solution under the IMDA SMEs Go Digital programme, eligible for up to 50% PSG grant support.

Differentiator

Problem solved

Functional benefit

Brands

• PayDay! HRMS: Proprietary HRMS (Human Resource Management System) offered as a SaaS solution. It is a Pre-Approved Solution under IMDA SMEs Go Digital programme, eligible for Productivity Solutions Grant (PSG) support of up to 50%.

Products and services

• PayDay! HRMS A proprietary all-in-one cloud-based HRMS platform that supports the full employee lifecycle from onboarding to offboarding, including payroll processing, HR management, recruitment, and HR digitalisation. Available as a SaaS subscription and as a Pre-Approved Solution under IMDA's SMEs Go Digital programme with up to 50% PSG grant support.
• Payroll Services Managed payroll outsourcing where PayrollServe manages salary calculations, disbursements, and compliance on behalf of clients, ensuring accurate and timely salary payments while handling CPF, IRAS, and MOM compliance requirements.
• HR Services Comprehensive HR administration services covering the full employee lifecycle from onboarding to offboarding for businesses that need HR expertise without building in-house HR capacity.
• Recruitment & Work Pass Service supporting recruitment processes and work pass applications for foreign employees in Singapore, assisting employers with hiring and immigration paperwork.
• Mobility Tax Tax services for mobile workforces, handling cross-border taxation and mobility-related compliance for companies with employees moving across jurisdictions.
• HR Digitalisation Consulting services to digitise and modernise HR processes for clients, typically using the PayDay! HRMS platform to support HR digitalisation goals.
• Grants Support Service assisting SMEs with obtaining Productivity Solutions Grant (PSG) support, with eligible SMEs able to claim up to 50% grant funding for adoption of PayDay! HRMS under the IMDA SMEs Go Digital programme.

Quantifiable outcome

• SMEs eligible for up to 50% PSG grant support for PayDay! HRMS adoption

Named customers7 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered core and minor.

• RSM Stone ForestcoreStrategic or Co-development PartnerPayrollServe operates as part of the RSM Stone Forest network, which is part of RSM International - a global network of independent accounting and consulting firms. RSM is administered by RSM International Limited, a company registered in England and Wales.
• IMDA (Infocomm Media Development Authority)coreGTM or Marketing PartnerPayDay! HRMS is a Pre-Approved Solution under IMDA's SMEs Go Digital programme, enabling eligible SMEs to access up to 50% Productivity Solutions Grant (PSG) support.
• Veson NauticalminorOthersVeson Nautical is a customer rather than a formal partner. They utilize PayrollServe's payroll services for their APAC operations and are featured as a client case study.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• BIPO: Singapore-based global payroll and Employer of Record (EOR) provider serving APAC and other regions. Competes directly with PayrollServe in Singapore payroll outsourcing and HR services.
• Ramco Systems: Singapore-headquartered global payroll and HCM software provider offering cloud-based payroll solutions across APAC. Direct competitor in Singapore payroll with multi-country payroll capabilities.
• PayAsia (Sympa): Singapore-headquartered payroll and HR solutions provider serving businesses across Asia. Direct competitor in Singapore payroll outsourcing and HRMS for SMEs and enterprises.

Emerging players

• Deel: Global payroll, EOR, and contractor management platform rapidly expanding into APAC. Competes in the cross-border payroll and global employment services space adjacent to PayrollServe's offerings.
• Talenox: Singapore-based cloud HRMS and payroll platform focused on SMEs in Singapore and Southeast Asia. Competes with PayDay! HRMS in the local SME payroll SaaS segment.
• Multiplier: Global Employer of Record and payroll platform with expanding APAC presence targeting companies hiring internationally. Represents an emerging digital-native challenger in the APAC payroll market.
• Sleek: Singapore-based accounting, payroll, and corporate services platform targeting SMEs and startups. Overlaps with PayrollServe's PayDay! HRMS and managed payroll for the SME segment.

Broad incumbents

• ADP (Automatic Data Processing): Global payroll and HCM giant with established Singapore/Asia operations offering enterprise-grade payroll outsourcing. Represents the largest incumbent competitor for enterprise payroll clients in Singapore.
• Workday: Global cloud HCM and payroll platform serving enterprise customers including multinationals in Singapore. Competes at the enterprise tier for HR/payroll consolidation mandates.

Regional players

• OneHR (by OneStop): Singapore-based HR and payroll service provider supporting local SMEs and enterprises. Direct competitor in the Singapore payroll outsourcing market with similar managed-service-plus-software positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key highlights7 records

Customer concentration

• Xx.com/paydaysaas
• Facebookfacebook.com/paydaysaas
• LinkedInlinkedin.com/company/payrollserve

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PayrollServe